WordPress.org
Get WordPress

Plugin Directory

Changeset 2742020


Ignore:
Timestamp:
06/14/2022 07:01:55 AM (4 years ago)
Author:
helpcrunch
Message:

Up to 1.8.8

Location:
helpcrunch-live-chat
Files:
2 edited
3 copied

Legend:

Unmodified
Added
Removed

  • helpcrunch-live-chat/tags/1.8.8/helpcrunch.php

    r2721111 r2742020  
    55 * Author: HelpCrunch
    66 * Author URI: https://helpcrunch.com
    7  * Version: 1.8.7
     7 * Version: 1.8.8
    88 */
    99
    … …  
    3434    }
    3535
     36  /**
     37   * Hooks
     38   */
    3639    public function registerHooks()
    3740    {

  • helpcrunch-live-chat/tags/1.8.8/readme.txt

    r2721111 r2742020  
    1 === HelpCrunch - Knowledge Base & Live Chat Software for Customer Service ===
     1=== HelpCrunch - Live Chat, Chatbot & Knowledge Base for Customer Service ===
    22Contributors: HelpCrunch
    3 Tags: live chat, knowledge base, customer support, customer service, chat
     3Tags: live chat, chatbot, knowledge base, customer support, customer service, chat
    44Requires at least: 3.6
    5 Tested up to: 5.9
    6 Stable tag: 1.8.7
     5Tested up to: 5.9.3
     6Stable tag: 1.8.8
    77License: GPLv2 or later
    88License URI: https://www.gnu.org/licenses/gpl-2.0.html
    99
    10 The one-stop platform to build strong customer relations. Use its live chat, knowledge base software, and help desk for stellar customer service.
     10The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.
    1111
    1212== Description ==
    … …  
    1414Take your customer support to the next level with the [HelpCrunch](https://helpcrunch.com/) WordPress plugin. Do you think it's a tough nut to crack? Not at all!
    1515
    16 Thanks to our all-round solution, you can:
     16Thanks to our full-house solution, you can:
    1717
    1818* Deliver second-to-none customer service
    1919* Chat with website visitors in real time
     20* Automate routine tasks with chatbot
     21* Manage conversations from Telegram, Facebook, or Instagram by integrating them with HelpCrunch
    2022* Catch valuable leads' attention
    21 * Encourage customer self-service with a comprehensive knowledge base
    22 * Augment revenue growth
     23* Encourage customer self-service with a knowledge base
    2324
    2425But that's just scratching the surface. Let's take a deeper look at HelpCrunch's advanced toolset.
    2526###💬 LIVE CHAT###
    26 Being the platform’s flagship feature, [live chat](https://helpcrunch.com/live-chat.html) helps you solve customers' queries like a pro, acquire more clients, process requests in the nick of time, to name just a few points. Check out its other specs:
     27Being the platform’s flagship feature, [live chat](https://helpcrunch.com/live-chat.html) helps you solve customers' queries like a pro, acquire more clients, and process requests in the nick of time.
    2728
    2829* **Auto messages** for reaching out to clients [proactively](https://docs.helpcrunch.com/auto-and-manual-messages/create-a-new-auto-message) based on their behavior, e.g. exit intent time, time on page, last visit, etc.
    2930* **In-app messages** for [targeting users](https://docs.helpcrunch.com/auto-and-manual-messages/targeted-chat-and-email-auto-messages) and educating them about your product or service, for instance during onboarding, upselling, feedback gathering, etc.
    30 * **Canned messages** for streamlining service reps' workflow. Create answers for FAQs beforehand and use them in live chat conversations any time you need to be more productive.
     31* **Canned messages** for streamlining service reps' workflow. Create answers for FAQs beforehand and use them in live chat or chatbot conversations any time you need to be more productive.
    3132* **Knowledge base integration** for making clients' lives easier. They can search for the information without waiting for a rep's reply, or you can send them a knowledge base article right from the live chat window.
    32 * **Live chat widget customization** for sticking to your brand's identity. Tweak the live chat button, choose its color scheme, decide on button text, add agent avatars, and do so much more.
    33 * **Reports** for always staying in the loop of what's happening. You can track team's performance, customer satisfaction rate, first resolution time, and other metrics.
    34 * **Chat transcripts** for sending the entire conversation to clients so that they have everything at their fingertips.
     33* **Live chat widget customization** for sticking to your brand's identity. Tweak the live chat button, choose its color scheme, add agent avatars, and do so much more.
     34* **Reports** for tracking team's performance, customer satisfaction rate, first resolution time, and other metrics.
     35* **Assignment rules** for automating and assigning chats or tags for easier workflow.
     36* **Round-robin chat assignment** for distributing new chats between your team members equally.
     37* **Live chat transcripts** for sending the entire conversation to clients so that they have everything at their fingertips.
    3538####LIVE CHAT INSTALLATION PROCESS####
    3639[youtube https://www.youtube.com/watch?v=DmJ00Drn28s&t=3s&ab_channel=HelpCrunchSquadHelpCrunchSquad]
    … …  
    4548**STEP 6.** Find the HelpCrunch live chat widget under **installed plugins** in your WordPress account.
    4649**STEP 7.** Paste the CMS code in the Settings and save changes.
    47 Now our chat widget is displayed in the bottom right corner of your website. Click on it and the chat window will open.
     50Now our live chat widget is displayed in the bottom right corner of your website.
     51###🤖 CHATBOT###
     52The new feature will ease the burden of your groovy tasks. Our [chatbot] (https://helpcrunch.com/chatbot.html) is called HelpBot and has the power to support users 24/7, catch and qualify valuable leads, and encourage customer self-service.
     53
     54Do all chatbots have a seamless installation process? The one from HelpCrunch does! Our chatbot builder is **completely code-free**, so you can set it up on your website in minutes. Thanks to the pre-made templates, you can decide on the goal your bot will pursue:
     55
     56* Collect contact details
     57* Qualify leads
     58* Offer a special discount
     59* Collect details about issues upfront
     60* Route new chats to the dedicated team
     61
     62Or create your own template from scratch!
     63
     64You might think that chatbots are a tricky feature to install. Check out our [article] (https://helpcrunch.com/news/chatbot-release/) where we shared all the ins and outs of creating your first flow. Trust us: implementing chatbots has never been that easy!
    4865###📚 KNOWLEDGE BASE###
    49 What about improving do-it-yourself customer service with a solid help center? [Knowledge base software](https://helpcrunch.com/knowledge-base.html) from HelpCrunch allows you to build a resource hub of your dreams without much hassle. Not only it's **SEO-optimized** but also **feature-rich**.
     66[Knowledge base software](https://helpcrunch.com/knowledge-base.html) from HelpCrunch allows you to build a resource hub of your dreams without much hassle. Not only it's **SEO-optimized** but also **feature-rich**.
    5067
    51 With just a few clicks, you can create a well-oiled information hierarchy with a **user-friendly WYSIWIG editor**: draft new articles, add categories and develop sections in your knowledge base. All articles are marked as **"Draft"** by default on the editing stage so you can decide when it goes public. A **"Preview"** option is also available here: check your article first and post it!
     68With just a few clicks, you can create a well-oiled information hierarchy with a **user-friendly WYSIWYG editor**: draft new articles, add categories, and develop sections in your knowledge base. All articles are marked as **"Draft"** by default at the editing stage, so you can decide when it goes public. A **"Preview"** option is also available here: check your article first and post it!
    5269###📨 EMAIL AUTOMATION###
    5370Whether you have a newsletter coming up or a one-time offer – take advantage of [email marketing feature](https://helpcrunch.com/email-automation.html) from HelpCrunch:
    … …  
    6380Multi-channel customer support is now becoming a reality with the HelpCrunch [help desk solution](https://helpcrunch.com/helpdesk.html). No matter the size of your team, you can ease its life with a **shared inbox**.
    6481
    65 Owing to this helpful feature, everything is gathered under the same roof. Have your staff manage incoming conversations for live chat and email together, leave dialogue private notes for each other, and more.
     82Owing to this helpful feature, everything is gathered under the same roof. Have your staff manage incoming conversations from live chat, social media, chatbots, and email together, leave dialogue private notes for each other, and more.
    6683
    6784**Detailed customer profiles** won't let you forget a single detail about a client because such data as phone number, location, or device is safely kept.
    6885
    69 With our help desk, one customer service agent can **handle up to 5 chats** simultaneously thanks to such powerful actions as tagging, merging, or assigning conversations. Pretty, impressive, huh?
     86With our help desk, one customer service agent can **handle up to 5 chats** simultaneously thanks to such powerful actions as tagging, merging, or assigning conversations.
    7087
    7188**Live reports & analytics** let you gauge your team's productivity at a glance. Just choose a period of time and see where you need to improve your strategy.
    7289
    73 By the way, to always keep your finger on the pulse, use **conversation rating** to assess their experience after closing a chat. Maybe, there's still room for improvement?
     90By the way, to always keep your finger on the pulse, use **conversation rating** to assess their experience after closing a live chat.
    7491###🖼  POPUPS###
    7592Do you want to catch your website visitors' attention in a smarter way though have no clue how? HelpCrunch has! With our [popup builder](https://helpcrunch.com/popups.html), you can be sure that no information will slip through the cracks. It offers everything you have ever wished for a perfect engagement action plan:
    7693
    7794* **Full customization** including the opportunity to change popup appearance (popup templates, texts, animations, color schemes, and more) so that your popup is more noticeable.
    78 * **Popup display options**: there rules to choose from, such as browser language, current URL, number of page views, etc. Set them up and shoot a popup at the right time for the right audience to get maximum results.
    79 * **Live reports** for optimizing popup real-time performance as people click on it. See if you need to change CTAs, improve your message, or rearrange the whole appearance.
     95* **Popup display options**: there are rules to choose from, such as browser language, current URL, number of page views, etc. Set them up and shoot a popup at the right time for the right audience to get maximum results.
     96* **Live reports** for optimizing popup real-time performance as people click on it.
    8097###🔗 INTEGRATIONS###
    81 There is also a massive integration list to integrate HelpCrunch with your favorite tools (more integrations are on their way so stay tuned!):
     98There is also a massive integration list to integrate HelpCrunch with your favorite tools (more integrations are on their way, so stay tuned!):
     99
    82100
    83101* Slack
    … …  
    92110* Big Cartel
    93111
     112
    94113**SOUNDS INTRIGUING? [BOOK A DEMO](http://helpcrunch2.pipedrive.com/scheduler/d2xbe3h5/introduction?utm_source=wordpress+plugin&utm_medium=marketplace&utm_campaign=wordpress) TO DISCUSS THE DETAILS AND START YOUR JOURNEY WITH HELPCRUNCH!**
    95114###CUSTOMER TESTIMONIALS ABOUT HELPCRUNCH – THE ONE-STOP PLATFORM FOR BUILDING STRONG RELATIONSHIPS WITH CLIENTS###
    … …  
    98117-- **Valery Kurilov, CEO @ SE Ranking**
    99118
    100 > "We had a call info line that we wanted to get rid of and have everything online in the chat. So, that was the reason why we switched to HelpCrunch."
     119> "We had a call info line that we wanted to get rid of and have everything online in the live chat. So, that was the reason why we switched to HelpCrunch."
    101120
    102121-- **Jan Střecha, Marketing Manager @ Rekola**
    … …  
    133152Sure! We have [Chat SDK & Messaging API](https://helpcrunch.com/chat-sdk.html) for iOS and Android that makes in-app messaging a breeze.
    134153
     154= Does HelpCrunch offer a chatbot? =
     155
     156Yes! You can install a chatbot from HelpCrunch on your website with no additional code.
     157
     158= Does the HelpCrunch chatbot proactive? =
     159
     160For now, our chatbot is reactive. But we're doing our best to make it proactive. To activate the bot, you need to start typing a message in the chat widget.
     161
    135162= Is the HelpCrunch account necessary for installing the plugin on a WordPress website? =
    136163
    … …  
    143170= What other languages are there in HelpCrunch other than English? =
    144171
    145 HelpCrunch is also available in Russian (Ukrainian service localization is coming). The chat widget is also translated into Ukrainian and Russian.
     172HelpCrunch is also available in Ukrainian and Russian. The chat widget is translated into Ukrainian and Russian.
    146173
    147174= Does HelpCrunch offer a WordPress plugin only? =

  • helpcrunch-live-chat/trunk/helpcrunch.php

    r2721111 r2742020  
    55 * Author: HelpCrunch
    66 * Author URI: https://helpcrunch.com
    7  * Version: 1.8.7
     7 * Version: 1.8.8
    88 */
    99
    … …  
    3434    }
    3535
     36  /**
     37   * Hooks
     38   */
    3639    public function registerHooks()
    3740    {

  • helpcrunch-live-chat/trunk/readme.txt

    r2721111 r2742020  
    1 === HelpCrunch - Knowledge Base & Live Chat Software for Customer Service ===
     1=== HelpCrunch - Live Chat, Chatbot & Knowledge Base for Customer Service ===
    22Contributors: HelpCrunch
    3 Tags: live chat, knowledge base, customer support, customer service, chat
     3Tags: live chat, chatbot, knowledge base, customer support, customer service, chat
    44Requires at least: 3.6
    5 Tested up to: 5.9
    6 Stable tag: 1.8.7
     5Tested up to: 5.9.3
     6Stable tag: 1.8.8
    77License: GPLv2 or later
    88License URI: https://www.gnu.org/licenses/gpl-2.0.html
    99
    10 The one-stop platform to build strong customer relations. Use its live chat, knowledge base software, and help desk for stellar customer service.
     10The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.
    1111
    1212== Description ==
    … …  
    1414Take your customer support to the next level with the [HelpCrunch](https://helpcrunch.com/) WordPress plugin. Do you think it's a tough nut to crack? Not at all!
    1515
    16 Thanks to our all-round solution, you can:
     16Thanks to our full-house solution, you can:
    1717
    1818* Deliver second-to-none customer service
    1919* Chat with website visitors in real time
     20* Automate routine tasks with chatbot
     21* Manage conversations from Telegram, Facebook, or Instagram by integrating them with HelpCrunch
    2022* Catch valuable leads' attention
    21 * Encourage customer self-service with a comprehensive knowledge base
    22 * Augment revenue growth
     23* Encourage customer self-service with a knowledge base
    2324
    2425But that's just scratching the surface. Let's take a deeper look at HelpCrunch's advanced toolset.
    2526###💬 LIVE CHAT###
    26 Being the platform’s flagship feature, [live chat](https://helpcrunch.com/live-chat.html) helps you solve customers' queries like a pro, acquire more clients, process requests in the nick of time, to name just a few points. Check out its other specs:
     27Being the platform’s flagship feature, [live chat](https://helpcrunch.com/live-chat.html) helps you solve customers' queries like a pro, acquire more clients, and process requests in the nick of time.
    2728
    2829* **Auto messages** for reaching out to clients [proactively](https://docs.helpcrunch.com/auto-and-manual-messages/create-a-new-auto-message) based on their behavior, e.g. exit intent time, time on page, last visit, etc.
    2930* **In-app messages** for [targeting users](https://docs.helpcrunch.com/auto-and-manual-messages/targeted-chat-and-email-auto-messages) and educating them about your product or service, for instance during onboarding, upselling, feedback gathering, etc.
    30 * **Canned messages** for streamlining service reps' workflow. Create answers for FAQs beforehand and use them in live chat conversations any time you need to be more productive.
     31* **Canned messages** for streamlining service reps' workflow. Create answers for FAQs beforehand and use them in live chat or chatbot conversations any time you need to be more productive.
    3132* **Knowledge base integration** for making clients' lives easier. They can search for the information without waiting for a rep's reply, or you can send them a knowledge base article right from the live chat window.
    32 * **Live chat widget customization** for sticking to your brand's identity. Tweak the live chat button, choose its color scheme, decide on button text, add agent avatars, and do so much more.
    33 * **Reports** for always staying in the loop of what's happening. You can track team's performance, customer satisfaction rate, first resolution time, and other metrics.
    34 * **Chat transcripts** for sending the entire conversation to clients so that they have everything at their fingertips.
     33* **Live chat widget customization** for sticking to your brand's identity. Tweak the live chat button, choose its color scheme, add agent avatars, and do so much more.
     34* **Reports** for tracking team's performance, customer satisfaction rate, first resolution time, and other metrics.
     35* **Assignment rules** for automating and assigning chats or tags for easier workflow.
     36* **Round-robin chat assignment** for distributing new chats between your team members equally.
     37* **Live chat transcripts** for sending the entire conversation to clients so that they have everything at their fingertips.
    3538####LIVE CHAT INSTALLATION PROCESS####
    3639[youtube https://www.youtube.com/watch?v=DmJ00Drn28s&t=3s&ab_channel=HelpCrunchSquadHelpCrunchSquad]
    … …  
    4548**STEP 6.** Find the HelpCrunch live chat widget under **installed plugins** in your WordPress account.
    4649**STEP 7.** Paste the CMS code in the Settings and save changes.
    47 Now our chat widget is displayed in the bottom right corner of your website. Click on it and the chat window will open.
     50Now our live chat widget is displayed in the bottom right corner of your website.
     51###🤖 CHATBOT###
     52The new feature will ease the burden of your groovy tasks. Our [chatbot] (https://helpcrunch.com/chatbot.html) is called HelpBot and has the power to support users 24/7, catch and qualify valuable leads, and encourage customer self-service.
     53
     54Do all chatbots have a seamless installation process? The one from HelpCrunch does! Our chatbot builder is **completely code-free**, so you can set it up on your website in minutes. Thanks to the pre-made templates, you can decide on the goal your bot will pursue:
     55
     56* Collect contact details
     57* Qualify leads
     58* Offer a special discount
     59* Collect details about issues upfront
     60* Route new chats to the dedicated team
     61
     62Or create your own template from scratch!
     63
     64You might think that chatbots are a tricky feature to install. Check out our [article] (https://helpcrunch.com/news/chatbot-release/) where we shared all the ins and outs of creating your first flow. Trust us: implementing chatbots has never been that easy!
    4865###📚 KNOWLEDGE BASE###
    49 What about improving do-it-yourself customer service with a solid help center? [Knowledge base software](https://helpcrunch.com/knowledge-base.html) from HelpCrunch allows you to build a resource hub of your dreams without much hassle. Not only it's **SEO-optimized** but also **feature-rich**.
     66[Knowledge base software](https://helpcrunch.com/knowledge-base.html) from HelpCrunch allows you to build a resource hub of your dreams without much hassle. Not only it's **SEO-optimized** but also **feature-rich**.
    5067
    51 With just a few clicks, you can create a well-oiled information hierarchy with a **user-friendly WYSIWIG editor**: draft new articles, add categories and develop sections in your knowledge base. All articles are marked as **"Draft"** by default on the editing stage so you can decide when it goes public. A **"Preview"** option is also available here: check your article first and post it!
     68With just a few clicks, you can create a well-oiled information hierarchy with a **user-friendly WYSIWYG editor**: draft new articles, add categories, and develop sections in your knowledge base. All articles are marked as **"Draft"** by default at the editing stage, so you can decide when it goes public. A **"Preview"** option is also available here: check your article first and post it!
    5269###📨 EMAIL AUTOMATION###
    5370Whether you have a newsletter coming up or a one-time offer – take advantage of [email marketing feature](https://helpcrunch.com/email-automation.html) from HelpCrunch:
    … …  
    6380Multi-channel customer support is now becoming a reality with the HelpCrunch [help desk solution](https://helpcrunch.com/helpdesk.html). No matter the size of your team, you can ease its life with a **shared inbox**.
    6481
    65 Owing to this helpful feature, everything is gathered under the same roof. Have your staff manage incoming conversations for live chat and email together, leave dialogue private notes for each other, and more.
     82Owing to this helpful feature, everything is gathered under the same roof. Have your staff manage incoming conversations from live chat, social media, chatbots, and email together, leave dialogue private notes for each other, and more.
    6683
    6784**Detailed customer profiles** won't let you forget a single detail about a client because such data as phone number, location, or device is safely kept.
    6885
    69 With our help desk, one customer service agent can **handle up to 5 chats** simultaneously thanks to such powerful actions as tagging, merging, or assigning conversations. Pretty, impressive, huh?
     86With our help desk, one customer service agent can **handle up to 5 chats** simultaneously thanks to such powerful actions as tagging, merging, or assigning conversations.
    7087
    7188**Live reports & analytics** let you gauge your team's productivity at a glance. Just choose a period of time and see where you need to improve your strategy.
    7289
    73 By the way, to always keep your finger on the pulse, use **conversation rating** to assess their experience after closing a chat. Maybe, there's still room for improvement?
     90By the way, to always keep your finger on the pulse, use **conversation rating** to assess their experience after closing a live chat.
    7491###🖼  POPUPS###
    7592Do you want to catch your website visitors' attention in a smarter way though have no clue how? HelpCrunch has! With our [popup builder](https://helpcrunch.com/popups.html), you can be sure that no information will slip through the cracks. It offers everything you have ever wished for a perfect engagement action plan:
    7693
    7794* **Full customization** including the opportunity to change popup appearance (popup templates, texts, animations, color schemes, and more) so that your popup is more noticeable.
    78 * **Popup display options**: there rules to choose from, such as browser language, current URL, number of page views, etc. Set them up and shoot a popup at the right time for the right audience to get maximum results.
    79 * **Live reports** for optimizing popup real-time performance as people click on it. See if you need to change CTAs, improve your message, or rearrange the whole appearance.
     95* **Popup display options**: there are rules to choose from, such as browser language, current URL, number of page views, etc. Set them up and shoot a popup at the right time for the right audience to get maximum results.
     96* **Live reports** for optimizing popup real-time performance as people click on it.
    8097###🔗 INTEGRATIONS###
    81 There is also a massive integration list to integrate HelpCrunch with your favorite tools (more integrations are on their way so stay tuned!):
     98There is also a massive integration list to integrate HelpCrunch with your favorite tools (more integrations are on their way, so stay tuned!):
     99
    82100
    83101* Slack
    … …  
    92110* Big Cartel
    93111
     112
    94113**SOUNDS INTRIGUING? [BOOK A DEMO](http://helpcrunch2.pipedrive.com/scheduler/d2xbe3h5/introduction?utm_source=wordpress+plugin&utm_medium=marketplace&utm_campaign=wordpress) TO DISCUSS THE DETAILS AND START YOUR JOURNEY WITH HELPCRUNCH!**
    95114###CUSTOMER TESTIMONIALS ABOUT HELPCRUNCH – THE ONE-STOP PLATFORM FOR BUILDING STRONG RELATIONSHIPS WITH CLIENTS###
    … …  
    98117-- **Valery Kurilov, CEO @ SE Ranking**
    99118
    100 > "We had a call info line that we wanted to get rid of and have everything online in the chat. So, that was the reason why we switched to HelpCrunch."
     119> "We had a call info line that we wanted to get rid of and have everything online in the live chat. So, that was the reason why we switched to HelpCrunch."
    101120
    102121-- **Jan Střecha, Marketing Manager @ Rekola**
    … …  
    133152Sure! We have [Chat SDK & Messaging API](https://helpcrunch.com/chat-sdk.html) for iOS and Android that makes in-app messaging a breeze.
    134153
     154= Does HelpCrunch offer a chatbot? =
     155
     156Yes! You can install a chatbot from HelpCrunch on your website with no additional code.
     157
     158= Does the HelpCrunch chatbot proactive? =
     159
     160For now, our chatbot is reactive. But we're doing our best to make it proactive. To activate the bot, you need to start typing a message in the chat widget.
     161
    135162= Is the HelpCrunch account necessary for installing the plugin on a WordPress website? =
    136163
    … …  
    143170= What other languages are there in HelpCrunch other than English? =
    144171
    145 HelpCrunch is also available in Russian (Ukrainian service localization is coming). The chat widget is also translated into Ukrainian and Russian.
     172HelpCrunch is also available in Ukrainian and Russian. The chat widget is translated into Ukrainian and Russian.
    146173
    147174= Does HelpCrunch offer a WordPress plugin only? =
Note: See TracChangeset for help on using the changeset viewer.