Changeset 2727490

Timestamp:

05/20/2022 04:25:59 PM (4 years ago)

Author:

onwebchat_dev

Message:

update some texts

Location:

onwebchat

Files:

• tags/3.2.0/readme.txt (modified) (5 diffs)
• trunk/readme.txt (modified) (5 diffs)

onwebchat/tags/3.2.0/readme.txt

@@ -1 @@
-=== Live Chat - Live support ===
+=== Live Chat - Live support by onWebChat ===
 Contributors: onwebchat_dev
-Tags: live chat, live support, livechat, wordpress live chat, chat, support plugin, online support, live help, online chat, live chat plugin
+Tags: live chat, live support, chat software, wordpress live chat, chat plugin, support plugin, online support, live help, online chat, live chat plugin
 Tested up to: 6.0
 Stable tag: trunk
@@ -16 +16 @@
 
 We offer a 100% live chat Free Plan available permanently.
-Plus, we are giving you a 1-month free trial of our Premium Plan with simply signing up on our live chat service! See our plans [here](https://www.onwebchat.com/pricing.php "onWebChat plans").
+Plus, we are giving you a 1-month free trial of our Premium Plan with simply signing up on our live chat service! See our plans [here](https://www.onwebchat.com/chat-pricing.php "onWebChat plans").
 
 Don't twice and start now! It takes less than a minute, to get started, just install onWebChat live chat plugin and [sign up for our service on www.onwebchat.com](https://www.onwebchat.com/signup.php "onWebChat sign up page")
@@ -82 +82 @@
 = Do I need to pay for using onWebChat? =
 
-No payment is required to sign up. When you sign up, you get for free the Premium Plan for 1 month. However, after the 1-month trial period, if you don't want to process a payment, the system will automatically downgrade your live chat account to the Free Plan.
-Please visit our  [pricing page](https://www.onwebchat.com/pricing.php "onWebChat pricing page") for more info.
+We offer a forever Free plan. No payment is required to sign up. When you sign up, you get for free the Premium Plan for 1 month. After the 1-month trial period, if you don't want to process a payment, the system will automatically downgrade your live chat account to the Free Plan. 
+Please visit our  [pricing page](https://www.onwebchat.com/chat-pricing.php "onWebChat pricing page") for more info.
 
 = Do I have to install any extra software? =
 
-No, you only need to install a plugin and sign up for onWebChat livechat service.
+No, you only need to install this plugin and sign up for onWebChat livechat service.
 
 = How can I change the appearance of the live chat widget on my page? =
@@ -109 +109 @@
 Yes, on Premium Plan you can hide onWebChat logo from your chat window.
 
+= Can I track visitors to my website? =
+
+Yes, you can see your visitors live with visitor monitoring. You can see their status, country, operating system, page, time on your website and more. When you chat with a visitor you can also see all pages he has visited.
+
+= Can I transfer the chat to another operator? =
+
+Yes, you can transfer the chat to another connected operator. The chat should be active and the visitor on your website.
+
+= Can I invite visitors to chat? =
+
+Yes, you can use two types of greetings to engage visitors on your website: Triggers - Automated messages that triggers when certain conditions are met and manual – operator clicks on a visitor on visitors list to chat with him.
+
 = How safe is our data? =
 
@@ -115 +127 @@
 = In which languages is onWebChat available? =
 
-At the moment onWebChat Operator Console is available in the following languages: English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek and Turkish. Of course we will add more!
+At the moment onWebChat Operator Console is available in the following languages: English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek and Turkish. Of course, you can set live chat widget texts in any language you want.
 
 = I'm not able to connect to my live chat account using email/password. Why? =
 
-There are occasions when the outgoing connections are blocked (from a firewall, for example). In this case, you can connect to our site by copy/pasting your onWebChat Chat ID from the Operator Console to the plugin form.
+There are cases where outbound connections are blocked (for example, by a firewall). In this case, you can connect to our service by copying/pasting your onWebChat Chat ID from the Operator Console into the plugin form.
 
 == Screenshots ==

onwebchat/trunk/readme.txt

@@ -1 @@
-=== Live Chat - Live support ===
+=== Live Chat - Live support by onWebChat ===
 Contributors: onwebchat_dev
-Tags: live chat, live support, livechat, wordpress live chat, chat, support plugin, online support, live help, online chat, live chat plugin
+Tags: live chat, live support, chat software, wordpress live chat, chat plugin, support plugin, online support, live help, online chat, live chat plugin
 Tested up to: 6.0
 Stable tag: trunk
@@ -16 +16 @@
 
 We offer a 100% live chat Free Plan available permanently.
-Plus, we are giving you a 1-month free trial of our Premium Plan with simply signing up on our live chat service! See our plans [here](https://www.onwebchat.com/pricing.php "onWebChat plans").
+Plus, we are giving you a 1-month free trial of our Premium Plan with simply signing up on our live chat service! See our plans [here](https://www.onwebchat.com/chat-pricing.php "onWebChat plans").
 
 Don't twice and start now! It takes less than a minute, to get started, just install onWebChat live chat plugin and [sign up for our service on www.onwebchat.com](https://www.onwebchat.com/signup.php "onWebChat sign up page")
@@ -82 +82 @@
 = Do I need to pay for using onWebChat? =
 
-No payment is required to sign up. When you sign up, you get for free the Premium Plan for 1 month. However, after the 1-month trial period, if you don't want to process a payment, the system will automatically downgrade your live chat account to the Free Plan.
-Please visit our  [pricing page](https://www.onwebchat.com/pricing.php "onWebChat pricing page") for more info.
+We offer a forever Free plan. No payment is required to sign up. When you sign up, you get for free the Premium Plan for 1 month. After the 1-month trial period, if you don't want to process a payment, the system will automatically downgrade your live chat account to the Free Plan. 
+Please visit our  [pricing page](https://www.onwebchat.com/chat-pricing.php "onWebChat pricing page") for more info.
 
 = Do I have to install any extra software? =
 
-No, you only need to install a plugin and sign up for onWebChat livechat service.
+No, you only need to install this plugin and sign up for onWebChat livechat service.
 
 = How can I change the appearance of the live chat widget on my page? =
@@ -109 +109 @@
 Yes, on Premium Plan you can hide onWebChat logo from your chat window.
 
+= Can I track visitors to my website? =
+
+Yes, you can see your visitors live with visitor monitoring. You can see their status, country, operating system, page, time on your website and more. When you chat with a visitor you can also see all pages he has visited.
+
+= Can I transfer the chat to another operator? =
+
+Yes, you can transfer the chat to another connected operator. The chat should be active and the visitor on your website.
+
+= Can I invite visitors to chat? =
+
+Yes, you can use two types of greetings to engage visitors on your website: Triggers - Automated messages that triggers when certain conditions are met and manual – operator clicks on a visitor on visitors list to chat with him.
+
 = How safe is our data? =
 
@@ -115 +127 @@
 = In which languages is onWebChat available? =
 
-At the moment onWebChat Operator Console is available in the following languages: English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek and Turkish. Of course we will add more!
+At the moment onWebChat Operator Console is available in the following languages: English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek and Turkish. Of course, you can set live chat widget texts in any language you want.
 
 = I'm not able to connect to my live chat account using email/password. Why? =
 
-There are occasions when the outgoing connections are blocked (from a firewall, for example). In this case, you can connect to our site by copy/pasting your onWebChat Chat ID from the Operator Console to the plugin form.
+There are cases where outbound connections are blocked (for example, by a firewall). In this case, you can connect to our service by copying/pasting your onWebChat Chat ID from the Operator Console into the plugin form.
 
 == Screenshots ==