Changeset 2373517

Timestamp:

09/02/2020 03:48:00 AM (5 years ago)

Author:

chat2

Message:

readme.txt

File:

• chat2/tags/3.6.1/readme.txt (modified) (2 diffs)

chat2/tags/3.6.1/readme.txt

@@ -20 +20 @@
 *   **Benefit SEO** with visitors spending longer on your website.
 *   **Create leads** with the acquisition of customer contact details.
-*   **Improve response time and overall customer satisfaction</strong> leading to repeat visitation and loyal customers.
+*   **Improve response time and overall customer satisfaction** leading to repeat visitation and loyal customers.
 *   **Suit customers** as they prefer using live chat to email or phone.
 *   **Reduce labour costs** associated with staff answering phone calls and emails by decreasing the amount of enquiries. 
@@ -35 +35 @@
 https://vimeo.com/407806662
 
-===THE FACTS===
+* **THE FACTS**
     * 53% of customers are likely to abandon their online purchases if they can’t find quick answers to their questions. (Source Forrester)
     * Live chat customer satisfaction rate was 83% in 2019, higher than email (61%), apps (53%), social media (48%), and phone (44%). (Source Statista)