Changeset 2373511

Timestamp:

09/02/2020 03:35:25 AM (5 years ago)

Author:

chat2

Message:

readme.txt

File:

• chat2/tags/3.6.1/readme.txt (modified) (2 diffs)

chat2/tags/3.6.1/readme.txt

@@ -16 +16 @@
 
 ===Chat2 software is proven to:===
+
     * <strong>Increase sales, direct bookings, and average order value</strong> by answering enquiries and leading the sales process in real-time.
     * <strong>Generate more enquiries</strong> from visitors who receive real-time problem-solving assistance providing conversion opportunities.
@@ -24 +25 @@
     * <strong>Reduce labour costs</strong> associated with staff answering phone calls and emails by decreasing the amount of enquiries. 
 
+Chat2 is a single platform solution that enables you to engage with your website visitors so you can convert every customer, will never lose a lead, and drive direct sales.
 
-To register for an account or more information on this plugin visit www.chat2.com/
+Be there, be present, be innovative; proactively reach out online to customers on your website or Facebook Messenger. We will help you every step of the way.
+
+<strong>Option:</strong> If you are time poor, unable to provide service around the clock, or customer engagement is not your strength, choose our Chat2 Concierge service.  We provide a team of online engagement specialists available 24/7 who are there in the moment your online visitor is wanting to buy, so you never miss a lead, sale or opportunity. 
+
+<strong>Chat2 Concierge</strong> is very low cost/high value, and simple to activate. We provide a trial offer of 700 hours for $30 (USD) and a number of ongoing plans depending on your requirements. Sign up for Chat2 Concierge or request a demo here.
+Or you can go it alone with your own team, though be aware online visitors are more demanding than ever for answers instantly. The online visitor does not wait around to receive answers so there is a high risk of missed opportunities. Chat2 Concierge helps businesses with this challenge as an alternative to DIY.
+
+https://vimeo.com/407806662
+
+===THE FACTS===
+    * 53% of customers are likely to abandon their online purchases if they can’t find quick answers to their questions. (Source Forrester)
+    * Live chat customer satisfaction rate was 83% in 2019, higher than email (61%), apps (53%), social media (48%), and phone (44%). (Source Statista)
+    * Live chat leads to a 48% increase in revenue per chat hour and a 40% increase in conversion rate. (Source Tech Jury)
+    * 44% of online consumers say that having questions answered by a live person during an online purchase is one of the most important features a website can offer. (Source Tech Jury)
+    * 51% of customers want businesses to be available 24/7. (Source Tech Jury)
+
+===WORDPRESS CHAT2 PLUGIN===
+Use the WordPress Chat2 Plugin to add our custom-built, live two-way communication functionality to any WordPress website.
+
+Once installed, you can take control with:
+
+    * Artificial intelligence
+    * ‘Push’ interaction with a visitor
+    * Full desktop notifications
+    * Multi-tasking
+    * Co-browsing
+    * Custom alerts
+    * Detailed Reporting and export features
+    * Department setup and transfer features
+    * Integration with many 3rd party CRMs
+
+
+===CHAT2 FEATURES===
 
 **Features**