Changeset 1752693
- Timestamp:
- 10/25/2017 05:43:40 PM (8 years ago)
- Location:
- reamaze/trunk
- Files:
-
- 2 edited
-
readme.txt (modified) (7 diffs)
-
reamaze.php (modified) (2 diffs)
Legend:
- Unmodified
- Added
- Removed
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reamaze/trunk/readme.txt
r1713832 r1752693 1 === Re amaze Helpdesk & Live Chat ===2 Contributors: reamaze3 Donate Link: https://www. reamaze.com/1 === Re:amaze Helpdesk & Live Chat === 2 Contributors: Re:amaze 3 Donate Link: https://www.Re:amaze.com/ 4 4 Tags: woocommerce, customer support, help desk, live chat, conversations, chat, widget, comments, admin, livechat, plugin 5 5 Requires at least: 4.0 6 Tested up to: 4.8. 17 Stable tag: 1.0. 66 Tested up to: 4.8.2 7 Stable tag: 1.0.7 8 8 License: GPLv2 9 9 License URI: http://www.gnu.org/licenses/gpl-2.0.html 10 10 11 Boost sales conversions, loyalty, and engagement. Manage your social, email, sms, live chat, knowledge basefor your WordPress or WooCommerce store.11 Boost sales conversions, loyalty, and engagement. Manage your social, email, sms, live chat, FAQ for your WordPress or WooCommerce store. 12 12 13 13 == Description == 14 14 15 Introducing Re amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site.15 Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site. 16 16 17 17 * Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat. 18 * All your email, Facebook, Twitter, Instagram, SMS/MMS, and live chat conversations into one place so you can interact with customers no matter where they are. Reamaze Cues allows youto automatically engage online customers using rules and conditions.18 * All your email, Facebook, Messenger, Twitter, Instagram, SMS/MMS, and chat conversations in one place so you can interact with customers no matter where they are. Use Re:amaze Cues to automatically engage online customers using rules and conditions. 19 19 * Multi-brand support. Have multiple WordPress sites? Manage them all in one place! 20 * Deploy beautiful Help Sites loaded with your FAQ articles so customers can help themselves. 21 * Send automated Customer Satisfaction Surveys and keep track of your service quality. 20 22 * View and manage WooCommerce customer and order information. Issue refunds, add order notes, update order status while engaging with a customer. 21 23 22 24 = Helping Amazing Companies Build Personal Relationships With Customers = 23 Re amaze helps companies like Fit Tea, Movie Pilot, and Animatron streamline their customer support and build great relationships with their customers.25 Re:amaze helps companies like Fit Tea, Movie Pilot, and Animatron streamline their customer support and build great relationships with their customers. 24 26 25 27 = Seamless To Customers = 26 Re amaze combines email, social media, and live chat seamlessly so your customers can reach you however they want. No ticket numbers. No logins. Just conversations.28 Re:amaze combines email, social media, and live chat seamlessly so your customers can reach you however they want. No ticket numbers. No logins. Just conversations. 27 29 28 30 Convert any post comment into a support conversation. Add an internal note so your support staff knows what’s up. 29 31 30 32 = Worry-Free = 31 Re amaze handles the complexity of sending your replies to the right social network profile, phone number, or email address.33 Re:amaze handles the complexity of sending your replies to the right social network profile, phone number, or email address. 32 34 33 35 Whether it’s a request for a different colored mug via email or a tweet about a late shipment, you can relax knowing you can reply to both in a unified dashboard designed to alleviate customer pains. 34 36 35 37 = Chat Box, Embeddables, and More! = 36 Easily add a support widget (chat box), contact form, or knowledge base right on your WordPress site. For your users with accounts, enable them to view their support and conversation history via single sign-on. Reamaze also offers SEO-friendly script loading!38 Easily add a support widget (chat box), contact form, or FAQ right on your WordPress site. For your users with accounts, enable them to view their support and conversation history via single sign-on. Re:amaze also offers SEO-friendly script loading! 37 39 38 40 = You Know Your Users and Customers Best = … … 42 44 43 45 = All The Bells and Whistles to Impress Customers = 44 Re amaze is loaded with awesome features to help you succeed.46 Re:amaze is loaded with awesome features to help you succeed. 45 47 46 48 * Multi-channel communications via chat, Facebook Pages, Facebook Messenger, Twitter, Instagram, SMS/MMS, Email. 47 49 * Embeddables – Roll our support UI into your online store, SaaS, site, or support portal with a few snippets. 48 * Re amaze Cues can help you automatically engage with online users with preset rules and conditions.50 * Re:amaze Cues can help you automatically engage with online users with preset rules and conditions. 49 51 * Google Tag Manager and Google Analytics integration out of the box! 50 52 * 3rd party apps with MailChimp, HipChat, Slack, Shopify, BigCommerce, and much more. 51 53 * Workflow automation included. 52 54 * Roles and permissions. 53 * Knowledge Base – Let your customers search for their own answers in your public knowledge base.54 * Multi-Brand – Manage multiple support sites for multiple brands in one Re amaze account.55 * FAQ – Let your customers search for their own answers in your public FAQ. 56 * Multi-Brand – Manage multiple support sites for multiple brands in one Re:amaze account. 55 57 * Team Presence – See when your team is viewing and replying to customer conversations. 56 58 * Reporting – Stay on top of your conversation volume and response times with built in reporting features. 59 * Customer Satisfaction Surveys - Send automated Customer Satisfaction Surveys and keep track of your service quality. 57 60 * And much more. 58 61 59 62 = Simple, Integrated Live Chat = 60 Provide customers the answers they need immediately and gain powerful insights for building relationships that last. Re amaze gets you one step closer to being customer friendly.63 Provide customers the answers they need immediately and gain powerful insights for building relationships that last. Re:amaze gets you one step closer to being customer friendly. 61 64 62 65 = Mobile Apps Available = 63 Re amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you’re on the go.66 Re:amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you’re on the go. 64 67 65 * iOS - [Get iOS App](https://itunes.apple.com/us/app/ reamaze-mobile/id1190166501?ls=1&mt=8)66 * Android - [Get Android App](https://play.google.com/store/apps/details?id=com. reamaze.farstar&hl=en&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1)68 * iOS - [Get iOS App](https://itunes.apple.com/us/app/Re:amaze-mobile/id1190166501?ls=1&mt=8) 69 * Android - [Get Android App](https://play.google.com/store/apps/details?id=com.Re:amaze.farstar&hl=en&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1) 67 70 68 71 == Installation == … … 71 74 72 75 1. From your WordPress Admin, go to 'Plugins' -> 'Add New' 73 1. Search for 'Re amaze for WordPress'76 1. Search for 'Re:amaze for WordPress' 74 77 1. Click 'Install Now' and activate the plugin 75 78 76 79 = Manual installation = 77 80 78 Download the Re amaze For Wordpress plugin and uploading it to your WordPress server via FTP. The WordPress codex contains [instructions on how to do this here](http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation).81 Download the Re:amaze For Wordpress plugin and uploading it to your WordPress server via FTP. The WordPress codex contains [instructions on how to do this here](http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation). 79 82 80 83 81 84 == Frequently Asked Questions == 82 85 83 = I don't have a Re amaze account. Can I still use this plugin? =86 = I don't have a Re:amaze account. Can I still use this plugin? = 84 87 85 You'll need to sign up for a Re amaze account. [Try Reamaze free](https://www.reamaze.com/signup?referrer=wordpress) for 14 days. It's easy to set up, no credit card required.88 You'll need to sign up for a Re:amaze account. [Try Re:amaze free](https://www.Re:amaze.com/signup?referrer=wordpress) for 14 days. It's easy to set up, no credit card required. 86 89 87 90 = How do I customize the support widget? = 88 91 89 You can customize the widget by going to your Re amaze Admin -> Settings -> Widget Builder. Just copy the resulting code into your WordPress Admin -> Reamaze -> Settings -> Widget tab. For more advanced customizations, please visit our [Developer Documentation](https://www.reamaze.com/developer)92 You can customize the widget by going to your Re:amaze Admin -> Settings -> Widget Builder. Just copy the resulting code into your WordPress Admin -> Re:amaze -> Settings -> Widget tab. For more advanced customizations, please visit our [Developer Documentation](https://www.Re:amaze.com/developer) 90 93 91 94 = Help! I can't seem to get things working! = 92 95 93 If you're having trouble with the plugin, feel free to contact us at support@ reamaze.com and we'll be glad to help.96 If you're having trouble with the plugin, feel free to contact us at support@Re:amaze.com and we'll be glad to help. 94 97 95 98 = I have an awesome idea for this plugin! What now? = 96 99 97 Send us any feature suggestions, bug requests, etc at support@ reamaze.com . We appreciate all the feedback we can get to make Reamaze better for you and your customers.100 Send us any feature suggestions, bug requests, etc at support@Re:amaze.com . We appreciate all the feedback we can get to make Re:amaze better for you and your customers. 98 101 99 102 == Screenshots == 100 103 101 1. Re amaze Dashboard - Simple, beautiful, with Presence.104 1. Re:amaze Dashboard - Simple, beautiful, with Presence. 102 105 2. Conversation View - All the data you need to handle your customer support. Also see which other staff's viewing the same conversation 103 106 3. WooCommerce Support - View handly WooCommerce customer and order information while engaging with a customer. … … 106 109 6. Reports - Analyze your support metrics 107 110 7. Convert a comment to a conversation. Add Internal Notes so your support staff knows what's up. 108 8. Re amaze Settings Page on WordPress Admin109 9. Re amaze integrates with your favorite apps!111 8. Re:amaze Settings Page on WordPress Admin 112 9. Re:amaze integrates with your favorite apps! 110 113 111 114 == Changelog == 115 = 1.0.7 = 116 * Update readme. 117 * Add WP 4.8.2 to supported version 118 112 119 = 1.0.6 = 113 * Add WooCommerce Support - Integrate WooCommerce with Re amaze and view order and customer information while talking to customers. Issue refunds, add order notes and update order status conveniently from within Reamaze.120 * Add WooCommerce Support - Integrate WooCommerce with Re:amaze and view order and customer information while talking to customers. Issue refunds, add order notes and update order status conveniently from within Re:amaze. 114 121 115 122 = 1.0.5 = 116 123 * PHP 7 support. 117 124 * WordPress 4.8 Support 118 * Introducing Cues - Re amaze Cues allows you to automatically engage online customers using rules and conditions.125 * Introducing Cues - Re:amaze Cues allows you to automatically engage online customers using rules and conditions. 119 126 120 127 = 1.0.4 = … … 128 135 129 136 = 1.0.1 = 130 * Handle Re amaze API errors gracefully137 * Handle Re:amaze API errors gracefully 131 138 * Added 'Need Help?' submenu and help hooks throughout plugin 132 * Added option under Personal Settings for Re amaze Login email139 * Added option under Personal Settings for Re:amaze Login email 133 140 * Added app banner and icons 134 141 … … 137 144 * Add ability to convert comments into conversations 138 145 * Added support widget to WordPress frontend 139 * Added ability to use Re amaze within WordPress Admin140 * Automatically create Knowledge Baseand Conversation History Embeddables146 * Added ability to use Re:amaze within WordPress Admin 147 * Automatically create FAQ and Conversation History Embeddables 141 148 * Added a dashboard Overview Widget 142 149 143 150 == Upgrade Notice == 144 151 = 1.0.6 = 145 Introduce WooCommerce Integration with Re amaze. Connect your WooCommece store in Reamaze Admin -> Settings -> Apps -> WooCommerce152 Introduce WooCommerce Integration with Re:amaze. Connect your WooCommece store in Re:amaze Admin -> Settings -> Apps -> WooCommerce 146 153 147 154 = 1.0.5 = 148 PHP 7 and WordPress 4.8 Support. Check out Re amaze Cues in the Reamaze Admin -> Settings -> Cue Builder155 PHP 7 and WordPress 4.8 Support. Check out Re:amaze Cues in the Re:amaze Admin -> Settings -> Cue Builder 149 156 150 157 = 1.0.4 = … … 158 165 159 166 = 1.0.1 = 160 This version adds some minor bugfixes and handles errors more gracefully. Also allows setting your Re amaze Login email.167 This version adds some minor bugfixes and handles errors more gracefully. Also allows setting your Re:amaze Login email. 161 168 162 169 = 1.0.0 = -
reamaze/trunk/reamaze.php
r1713828 r1752693 4 4 * Plugin URI: https://www.reamaze.com?referrer=wordpress 5 5 * Description: Reamaze Helpdesk, Customer Support and Live Chat for WordPress 6 * Version: 1.0. 66 * Version: 1.0.7 7 7 * Author: The Reamaze Team 8 8 * Author URI: https://www.reamaze.com?referrer=wordpress … … 11 11 12 12 class Reamaze { 13 public static $version = '1.0. 6';13 public static $version = '1.0.7'; 14 14 15 15 public function __construct() {
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