Every Feature Your Store Actually Needs
Built around the tasks store owners do every single day. Not a bloated plugin with 200 settings you never touch.
Full WooCommerce Order Control From the Frontend
Everything you need to handle orders is right here. Filter, search, edit, update statuses, add notes, and export. No WordPress admin, no 8-level menus.
Edit Products Without Opening WooCommerce Admin
Your product list, search, filters, and inline editing all live here. Update a price, fix a stock count, or check a SKU without navigating through 5 menus.
- Full product list with real-time search
- AI Product Content Generator
- Edit price, stock, and description inline
- SKU, category, and inventory at a glance
- Instant visibility on what is in stock and what is out
- Filter by category, stock status, or price
- Export product data to CSV in one click
Know Which Customers Need Your Attention Right Now
Every customer has a full profile with their order history, lifetime spend, and contact details. The AI handles the segmentation work so you can focus on acting on it.
Customer Profiles
- Full order history per customer
- Contact details: email, phone, address
- Lifetime spend (LTV) & total order count
- First purchase date & last active date
- Guest order lookup by email
AI reads purchase history and automatically applies the right tag and no manual setup needed.
Know What Is Happening in Your Store Right Now
Revenue trends, pending order counts, and processing bottlenecks all visible the moment you open the dashboard. No reports to run, no data to export first.
Let the Plugin Handle the Repetitive Work
Shop Manager runs a set of smart automations in the background. Two are live today. More are coming as the plugin grows.
Every customer gets tagged automatically based on their purchase behaviour. No rules to write. No segments to build manually. The AI reads the data and assigns the right tag every time an order changes.
- VIP: 5+ orders or $500+ total spend
- At Risk: no purchase in 90+ days
- New Customer: first purchase within 30 days
- Loyal: 5+ completed orders total
The dashboard automatically detects orders that have been sitting in processing for too long and surfaces them as alerts. No customer needs to contact you first. You see the problem before it becomes a complaint.
- Flags orders stuck in processing for 3+ days
- Alert appears on the dashboard automatically
- Click straight through to the order to take action
- Works for all custom statuses too
Write your own If/Then rules. If an order matches a condition, trigger an action automatically.
Coming SoonGet alerted automatically when stock drops below your threshold. No manual checking.
Coming SoonFollow-up emails go out at 1h, 24h, and 72h after a checkout is abandoned. Automatic.
Coming SoonAI looks at sales velocity and tells you when to reorder and how much, before you run out.
Coming SoonGenerate and send branded PDF invoices automatically when an order is completed.
Coming SoonAI looks at your store patterns and suggests automation rules you have not thought of yet.
Coming SoonDo in 10 Seconds What Used to Take 10 Minutes
Tick the orders you need, pick the action, and you are done. Bulk status changes, bulk notes, bulk export. This is what high-volume stores are built on.
Bulk Status Change
Select any set of orders and update all their statuses at once pending to processing, shipped to completed.
Bulk Delete Orders
Trash multiple orders or permanently delete them. Includes restore from trash for soft deletes.
Bulk Add Notes
Add the same internal note to multiple orders simultaneously great for batch fulfilment.
Export Orders to CSV
Filter first, then export filtered order data to CSV. Perfect for accounting and reporting.
Export Orders to PDF
Generate a print-ready PDF of selected orders ideal for sharing with warehouse or fulfilment teams.
Export Products & Customers
Export your full product catalogue or customer list CSV format compatible with all spreadsheet tools.
Your Fulfilment Process Needs More Than 7 Statuses
WooCommerce comes with 7 statuses. Most stores with real operations need at least 10. Create as many as you want, give each one a color, and use them exactly like the built-in ones.
- Unlimited custom order statuses
- Set custom label and colour per status
- Appears in all filters and dropdowns
- Use in bulk operations
- Compatible with all WooCommerce status hooks
- Change history tracked in order notes
Custom Order Statuses
Your Team Gets Access. Your Admin Stays Safe.
Pick which WordPress roles can see the dashboard. Everyone else is locked out. Your staff manages orders from the frontend and never needs to touch wp-admin.
Role-Based Access
Control dashboard access by WordPress role. Only allowed roles see the Shop Manager frontend.
Exclude Customer Roles
Keep the dashboard for staff only exclude regular customers from accessing it.
No Admin Credentials
Staff manage orders from the frontend without ever needing the WordPress admin panel.
What’s Coming Next
Shop Manager is growing fast. Here’s a preview of upcoming features across the next 12 months and built around real store owner pain points.
Employee Management
Role-based frontend access for staff. Give each employee only what they need and no admin credentials, no oversharing.
Smart Inventory Management
Low stock alerts, COGS tracking, and margin calculations. Know which products are actually profitable.
AI Inventory Reorder Suggestions
AI analyses sales velocity and recommends when and how much to reorder before you run out of stock.
Order Workflow Automation
Visual If/Then rule builder: "If order total > $200 and status = processing, then send tracking email."
Advanced Coupon Management
Schedule coupons, set usage limits, track revenue per coupon, and analyse campaign performance.
Courier & Shipping Management
Book shipments, generate labels, and track parcels directly from the dashboard.
Invoice Generation
PDF invoices with VAT support, custom branding, and one-click send to customer.
Cart Abandonment Recovery
Capture abandoned checkouts and send follow-up emails at 1h, 24h, and 72h automatically.
Profitability Dashboard
COGS + revenue = actual profit. See which products and periods are really making money.
AI Chat Assistant
"What were my top 5 products this week?" natural language queries answered instantly.
Returns & Refund Handling
Customer return request workflow with approval, auto-refund, and return label generation.
Customer Segmentation
Filter by CLV, location, product preference, and purchase frequency. Export segments as email lists.
Custom Email Templates
Drag-and-drop visual editor for WooCommerce transactional emails. Brand logo, colours, and layouts.
And many more features planned for Phase 4 & beyond and including ecosystem integrations, compliance tools, and notification add-ons.
Full Feature Comparison
See exactly what you get with each plan
| Feature | Free | Pro ⭐ |
|---|---|---|
| Core Order Management | ||
| Frontend Dashboard | ✓ | ✓ |
| Order list, view | ✓ | ✓ |
| Bulk order actions | ✓ | ✓ |
| CSV export | ✓ | ✓ |
| Advanced order filters | ✗ | ✓ |
| Create / Edit / Delete orders | ✗ | ✓ |
| Custom order statuses (unlimited) | ✗ | ✓ |
| Product Management | ||
| Create / Edit / Delete products | ✓ | ✓ |
| Variations, categories, brands | ✓ | ✓ |
| Product reviews management | ✓ | ✓ |
| Advanced coupon management Upcoming | ✗ | Upcoming |
| Advanced pricing rules (B2B/wholesale) Upcoming | ✗ | Upcoming |
| Analytics & Dashboard | ||
| Real-time dashboard (no 12h delay) | ✓ | ✓ |
| Revenue, AOV, top products | ✓ | ✓ |
| Profitability dashboard (COGS) Upcoming | ✗ | Upcoming |
| Customer segmentation + export Upcoming | ✗ | Upcoming |
| Customer Management | ||
| Customer list + purchase history | ✓ | ✓ |
| Customer notes & communication log | ✗ | ✓ |
| Finance & Compliance | ||
| Invoice PDF generation Upcoming | ✗ | Upcoming |
| Smart inventory alerts + COGS Upcoming | ✗ | Upcoming |
| Tax management (EU/UK/US) Upcoming | ✗ | Upcoming |
| Returns & refund handling Upcoming | ✗ | Upcoming |
| GDPR compliance dashboard Upcoming | ✗ | Upcoming |
| Automation & Marketing | ||
| Order workflow automation rules Upcoming | ✗ | Upcoming |
| Cart abandonment recovery Upcoming | ✗ | Upcoming |
| AI-Powered Features (✦) | ||
| ✦ AI product content generator | ✗ | ✓ |
| ✦ AI customer auto-tagging | ✗ | ✓ |
| ✦ AI dashboard insight cards | ✗ | ✓ |
| ✦ AI inventory reorder predictions Upcoming | ✗ | Upcoming |
| ✦ AI automation rule suggestions Upcoming | ✗ | Upcoming |
| ✦ AI chat assistant Upcoming | ✗ | Upcoming |
| ✦ AI profit analysis summary Upcoming | ✗ | Upcoming |
| ✦ AI dynamic pricing engine Upcoming | ✗ | Upcoming |
| ✦ AI personalized recovery emails Upcoming | ✗ | Upcoming |
| Team & Scale | ||
| Employee management + role access Upcoming | ✗ | Upcoming |
| API & webhook manager Upcoming | ✗ | Upcoming |
| White label option Upcoming | ✗ | Upcoming |
| Support | ||
| Email support | ✗ | ✓ |
| Priority support | ✗ | ✓ |
| Onboarding call Upcoming | ✗ | Upcoming |