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Public Service is Personal

Your software implementation experience should be, too.
We get it: implementing software in local government is no easy task. That's why it's important to pick the right partner on the journey. OpenGov's professional services team is full of former public servants who know best practices. You can trust that we'll bring the passion, technology and expertise to drive innovation in your community.

 

Top-Rated Implementation Teams

Transforming Local Government Together

With 10,000+ successful software implementations for U.S. local governments, we know that there’s no such thing as one-size-fits-all. Our professional services team designs a project plan specific to your organization, starting before you even sign a contract. The result is meeting the day-to-day and strategic needs of your organization from Day 1: faster time-to-value, increased efficiency, and an accelerated path to success. We go the extra mile so you can be excited, effective, and confident at launch.

Top-Rated Implementation Teams

Transforming Local Government Together

With 10,000+ successful software implementations for U.S. local governments, we know that there’s no such thing as one-size-fits-all. Our professional services team designs a project plan specific to your organization, starting before you even sign a contract. The result is meeting the day-to-day and strategic needs of your organization from Day 1: faster time-to-value, increased efficiency, and an accelerated path to success. We go the extra mile so you can be excited, effective, and confident at launch.

Challenge the Status Quo

Where Public Service Meets Innovation // Our team will walk you through it

If you’re reading this page, you are likely ready to move beyond “the way it’s always been done.” But if you are not set up for success, new software will fail. That’s why we take the time to map out your goals and define the results that matter to you—including KPIs, workflows, reports, and dashboards. This helps you keep stakeholders updated and informed as your project moves forward to an on-time completion.

Challenge the Status Quo

Where Public Service Meets Innovation // Our team will walk you through it

If you’re reading this page, you are likely ready to move beyond “the way it’s always been done.” But if you are not set up for success, new software will fail. That’s why we take the time to map out your goals and define the results that matter to you—including KPIs, workflows, reports, and dashboards. This helps you keep stakeholders updated and informed as your project moves forward to an on-time completion.

Award-Winning Support

With You Every Step of the Way

We don’t disappear after your software implementation ends. Our team of highly trained support analysts is available Monday–Friday from 9:00 AM to 5:00 PM PT to solve any issues you have. No matter how small or large the ask, they’re ready to help.

Award-Winning Support

With You Every Step of the Way

We don’t disappear after your software implementation ends. Our team of highly trained support analysts is available Monday–Friday from 9:00 AM to 5:00 PM PT to solve any issues you have. No matter how small or large the ask, they’re ready to help.

"Our implementation specialist is fantastic. She was so open and knowledgeable. During training, she spent hours helping all of my staff. Who are very much getting it. Even though the system is so intuitive, the quality of training was so impressive."
zachary clifton
Deputy Finance Director/Chief Accountant — City of Vestavia Hills, AL
"Working with OpenGov has been such a positive experience. Our project team, from sales to support, has listened to our wants and needs and created a plan that made sense for us."
lauren lathon
Data & Performance Strategist — Sugar Land, TX
"No matter what is going on in the background of OpenGov, there seems to be a really good relationship going from sales to implementation to customer service. I don’t feel that there is the same gap as there are in a lot of other technology companies. People within the organization are watching out for you."
Csilla Ludanyi
Finance Director — Nassau Bay, TX

Experience Effective and Accountable Implementation

Training That Works
We’ll configure the software to meet your needs—then train your team how to use it in their daily workflows. Our responsive team will make implementation easy and exciting, not daunting.

Faster Time to Value
We divide the implementation into smaller phases, approaching them in a way that will provide the most immediate value to you and your team.

Ready for Go Live Quickly
Defined project plans, clear expectations, and regular check-ins help get you up and running on time and on budget—a win for you, your executives, and your constituents.

Experience Effective and Accountable Implementation

Training That Works
We’ll configure the software to meet your needs—then train your team how to use it in their daily workflows. Our responsive team will make implementation easy and exciting, not daunting.

Faster Time to Value
We divide the implementation into smaller phases, approaching them in a way that will provide the most immediate value to you and your team.

Ready for Go Live Quickly
Defined project plans, clear expectations, and regular check-ins help get you up and running on time and on budget—a win for you, your executives, and your constituents.

Successful Launches Are Only the Beginning

Our vision is high-performance government for every community in the U.S. We go beyond our products and provide a dedicated customer success team, continually publish helpful resources, share knowledge from around the country, and invite you to join the largest local government innovation network.

Successful Launches Are Only the Beginning

Our vision is high-performance government for every community in the U.S. We go beyond our products and provide a dedicated customer success team, continually publish helpful resources, share knowledge from around the country, and invite you to join the largest local government innovation network.

Dedicated Customer Success Team

Right before launch, you’ll be connected to your customer success team. They’ll be in the know on your goals, ready to make them happen from Day 1.

OpenGov University

Discover even more at your own pace with our on-demand training library with 200+ on-demand modules ranging from bite-sized lessons to full-length courses with subject certification and live virtual office hours.

Learn From Your Peers

From user groups to an annual in-person customer event and live virtual trainings, there’s ample opportunity to connect to thousands of OpenGov users to learn, network, and better serve our communities, country, and society.