Game Live Operations Services
In 2025, launching a game is just the beginning. With User Acquisition costs rising by 60%, your profit margin depends entirely on long-term Retention and LTV. We provide full-cycle LiveOps to manage your game economy, technical stability, and content pipeline. Stop burning out your core team on routine maintenance - let us turn your game into a "Forever Franchise" while you focus on your next hit.
Get a LiveOps Audit
LTV
Growth
Faster
Content Updates
Core Team
on New IP
D30
Retention
Trusted by Publishers & Studios Worldwide
OmiSoft impressed us with their technical expertise and reliability in meeting deadlines. Their team worked smoothly with ours, delivering high-quality solutions that helped us reach our goals on time.
Stas Nartov
CEO & Founder at Cliqbird
OmiSoft demonstrates exceptional clarity in communication and efficiency in delivery. Their team’s dedication and results-driven approach exceeded our expectations.
Vitaliy Basiuk
CEO at EvaCodes
OmiSoft's expertise and focus on automation helped us optimize systems and reduce costs. Their professionalism and strategic approach brought lasting improvements to our operations.
Yehor Havrylenko
CEO & Founder at Umbrelly
Game Live Ops Capabilities
Game Economy & Monetization Balancing
We audit your game’s economy to stop resource inflation and optimize sinks. Our data-driven adjustments increase ARPPU and LTV, ensuring your monetization strategy scales with your player base without hurting retention or game balance.
Live Events & Content Production Pipeline
Keep your players engaged with a steady stream of seasonal events and content updates. We manage the entire pipeline, preventing internal burnout while delivering fresh experiences that drive FOMO, boost daily logins, and improve retention metrics.
Technical LiveOps & Legacy Code
Takeover Free your core team for new projects. We stabilize legacy code, integrate remote configs, and handle server scaling. Our engineers ensure 99.9% uptime during critical events, turning technical debt into a stable foundation for sustainable growth.
Data Science & Strategic Growth Consulting
Move beyond basic charts. We analyze behavior cohorts to identify churn points and "whales." Our team provides actionable hypotheses and A/B testing strategies to maximize ROI, making your game profitable even in a high-CAC environment.
Player Support & Community Management
Turn your community into a growth engine. We manage player sentiment on Discord and socials, using direct feedback to inform game updates. This proactive support reduces churn rate and boosts organic acquisition through higher store ratings.
Technologies We Use
Tech Stack
Unity
Microsoft Azure PlayFab
AWS GameLift & Lambda
Firebase
Python
Out team's expertise
OmiSoft's Expertise Across Key Industries
Game Development
Game Development
iGaming
iGaming
Blockchain
Blockchain
Share your game's goals. Let's convert your player base into long-term revenue.
FAQ
Frequently Asked Questions
Why should we outsource LiveOps instead of keeping it in-house?
Maintaining a full in-house LiveOps team is expensive and risks burning out your creative talent on routine updates. Outsourcing allows you to convert fixed costs into variable ones. It frees your core team to focus on Game Development of new IP, while we handle the "heavy lifting" of retention and monetization.
Our code is old and undocumented ("Legacy"). Can you handle it?
Yes. We specialize in "Legacy Ops." Our Game Porting experts excel at working with alien codebases and refactoring technical debt without disrupting the live service. We ensure your game remains stable and scalable regardless of its age.
Do you produce the Art assets for updates, or do we need to provide them?
We offer a full production cycle. We can match your project’s visual identity perfectly. Whether you need new skins and heroes via our Character Design Services or high-converting interfaces for seasonal events through our Game UI/UX Design Services, we handle the entire content pipeline so you don't have to.
Can you help us bring our game to new platforms (Console/PC) to grow the audience?
Absolutely. Expanding to new platforms is a key LTV booster. Our Game Porting team works closely with LiveOps engineers to ensure seamless cross-platform performance and synchronized content updates across Mobile, PC, and Consoles.
How do you ensure the quality of updates before they go live?
Quality is paramount to preventing player churn. We have an integrated QA & Testing department that specializes in regression testing and live environment checks. We ensure that every patch is bug-free and optimized for all target devices before release.
How do you handle User Acquisition (UA) challenges?
High UA costs require high LTV. While we don't manage ads directly, we focus on optimizing the First-Time User Experience (FTUE) and early retention. This ensures that the traffic you buy actually stays and monetizes, making your campaigns profitable and decreasing the effective CPI.
How do you measure success?
We are results-oriented. We align our KPIs with your business goals: improving Day-30 Retention, increasing LTV, or boosting Conversion Rates. We always start with a comprehensive economy and gameplay audit to establish baselines and identify the fastest growth opportunities before applying changes.