News and Media
The Cloudie Report – July 23, 2026
The Cloudie Report July 23, 2026 Stay informed, stay ahead, and as always—stay connected with OITVOIP!Celebrating 15 Years of OIT2011 was a big year: Game of Thrones premiered, Twitch went live, Adele made everyone cry in their car, and LMFAO had us all shuffling....
Blaine’s Toolbox: Remote vs. Hybrid Communications
Blaine's Toolbox:Remote vs. Hybrid CommunicationsTime to crack open the toolbox. This edition: making sure your client comms hold up no matter where your team — or your client's team — is working from.Why We're Talking About ThisDistributed teams aren't a phase —...
The Cloudie Report – June 25, 2026
The Cloudie Report June 25, 2026 Stay informed, stay ahead, and as always—stay connected with OITVOIP!Know Someone Ready to Level Up Their VoIP?If someone in your network is overdue for a better VoIP setup, send them our way, and get paid for it. Know a provider...
Q2 Lessons Learned: 5 OITVOIP Topics You Should Revisit Before the Quarter Ends
Q2 Lessons Learned5 OITVOIP Topics You Should Revisit Before the Quarter EndsQ2 covered a lot of ground — from call flow fundamentals to a major CloudieConnect update and a thought leadership piece on AI readiness. Before you head into Q3, here are five topics from...
This Quarter at OITVOIP: Wins Worth Sharing & Pioneers Worth Knowing
This Quarter at OITVOIP:Wins Worth Sharing & Pioneers Worth KnowingThis quarter has been a busy one. From platform updates to a partner pulling off a 10-minute provisioning win, here's a look at what's been happening at OITVOIP this month — plus a shoutout to some...
The Cloudie Report – May 28, 2026
The Cloudie Report May 28, 2026 Stay informed, stay ahead, and as always—stay connected with OITVOIP!CloudieConnect V5.13.12 Is HereThe latest CloudieConnect update is packed with fixes that make your experience smoother across the board. From resolving audio routing...
Blaine’s Toolbox: Yealink Headset Deployment Lessons
Blaine's Toolbox:Yealink Headset Deployment LessonsOriginally featured in our VoIP Web Tip Wednesday series.No audio. One-way calls. Buttons doing absolutely nothing. Before you blame the headset — read this first. Most headset issues MSPs run into aren't hardware...
Conference Phone Lifecycle Calculator
Conference Phone Lifecycle CalculatorHow much longer do your desk phones have?TL;DRYear 4 is the inflection point. Most IP phones do their best work in years 1–4. After that, small things start going wrong more often, and parts get harder to find. Plan for refresh in...
The Cloudie Report – April 23, 2026
The Cloudie Report April 23, 2026 Stay informed, stay ahead, and as always—stay connected with OITVOIP!Where Partners Help Partners: Inside the OITVOIP DiscordOne of the most valuable (and often overlooked) parts of being an OITVOIP partner is the community itself....
Clean Call Flow = Fewer Tickets: How to Design VoIP Routing the Right Way
Clean Call Flow = Fewer Tickets:How to Design VoIP Routing the Right WayWhen VoIP issues come in, they're often treated as isolated problems—one-off complaints about dropped calls or misrouted extensions. But if you look closely, many of those support tickets trace...