by oit_logan | Jun 23, 2026 | Blog
Q2 Lessons Learned 5 OITVOIP Topics You Should Revisit Before the Quarter Ends Q2 covered a lot of ground — from call flow fundamentals to a major CloudieConnect update and a thought leadership piece on AI readiness. Before you head into Q3, here are five topics from... by oit_logan | Jun 10, 2026 | Blog
This Quarter at OITVOIP: Wins Worth Sharing & Pioneers Worth Knowing This quarter has been a busy one. From platform updates to a partner pulling off a 10-minute provisioning win, here’s a look at what’s been happening at OITVOIP this month — plus a... by oit_logan | Apr 27, 2026 | Blog
Conference Phone Lifecycle Calculator How much longer do your desk phones have? TL;DR Year 4 is the inflection point. Most IP phones do their best work in years 1–4. After that, small things start going wrong more often, and parts get harder to find. Plan for refresh... by oit_logan | Apr 14, 2026 | Blog
Clean Call Flow = Fewer Tickets: How to Design VoIP Routing the Right Way When VoIP issues come in, they’re often treated as isolated problems—one-off complaints about dropped calls or misrouted extensions. But if you look closely, many of those support tickets... by oit_logan | Mar 20, 2026 | Blog
OITVOIP Manager Portal Tools MSPs Aren’t Using (But Should Be) Most partners and clients use the OITVOIP Manager Portal every day — but a significant portion of its built-in tools go untouched. Teams focused on day-to-day support naturally gravitate toward the...