Your helpdesk’s built-in AI is costing you thousands. There’s a better way.
Works with existing helpdesk
$0.10 per support ticket
30 day unlimited free trial
Start using the most affordable AI agent within your existing helpdesk today. Automate 75% of your tickets, setup in minutes, 30 day free trial, no developers required.
30 day free trial, full access, no credit card required.
SOC 2 & GDPR compliant.
Add an AI agent to your existing customer service helpdesk
Tell us what you're using for customer support to see how an AI agent could help save your time and money. No developers required for our integrations.
Customer service tickets resolved by our AI agents
Our AI resolution rate for last 30 days was over 72%
Knowledge
Answer any question, with knowledge from existing help docs
Sync existing help center articles or websites
Train on previous support tickets
Add internal policies & SOPs from Google Drive, Notion & more
"When comparing different AI agents, My AskAI blew everybody else out of the water."
Natalie Onions, VP of Customer Experience, Customer.io
Channels
Integrate with your helpdesk in minutes, no devs needed
Add to your existing helpdesk e.g. Intercom, Zendesk, Freshdesk, etc.
Intelligent escalation to human agents when required
Setup in under 10 mins, no developer required
"We needed an AI agent that seamlessly integrated with our current helpdesk without causing any disruption."
Ella Roy, Customer Success Manager, Zeffy
Tasks & Tools
Resolve complex queries by connecting your business data
Connect to existing CRMs, ERPs and APIs and give your AI agent access to user data
Answer questions about a customer's account, recent orders, subscriptions, etc.
Fully automate complex tasks & procedures such as refund requests or account upgrades
"Connecting live user data to the AI agent was a game changer. It now answers questions about customer's orders."
Ben Mepsted, CCO, Swytch Bike ($60m+ revenue)
Improve
Automated self-learning from your support agents’ responses
Reviews human replies (after escalation) to automatically self-learn
Generates help articles with learnings from human replies
Full control over behaviour and response style with 'Guidance'
"My AskAI is putting significant time back into our team’s day with conversation trends and insights."
Sam Norman, Chief of Staff, Zinc Work
Trust
Multiple ways to test & try before trusting your AI agent with customers
Start with note replies, visible only to humans
Direct replies when ready or limit to specific topics
Test AI agent on previous, real, support tickets
30-Day Rollout Guide
Join 250+ eCommerce and SaaS businesses automating their support with AI
“We needed an AI agent within our existing helpdesk. My AskAI was the only option to not disrupt operations.”
B2C | Replaced HubSpot Breeze AI
“Our company is growing extremely rapidly, and we were receiving a lot of customer service requests With more and more each month. Our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy
Customer Success Manager, Zeffy
“My AskAI is already beating Zendesk's AI Agent 76% to 23% on AI deflection (and much cheaper). Huge!”
eCommerce | Replaced Zendesk AI
"Our experience with My AskAI has been nothing short of transformative. In comparison to Zendesk's AI Agent, we're now achieving an impressive 76% AI resolution rate versus just 23% before. This dramatic improvement has elevated the overall quality of service."
Alan Pugh
Head of Customer Service, Traveljoy
“My AskAI, now resolving over 60% of our tickets, has revolutionised the way we offer support to our customers!”
Crypto | Replaced Intercom Fin AI
"With 62% AI resolution, My AskAI has revolutionised the way we offer support to our customers! I'm a big fan of the direct integration with our existing help articles, and how easy it is to train the agent. It has helped our team out immeasurably."
Martina Mitic
Head of Customer Success, Kriptomat
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
B2B SaaS | Replaced Zendesk AI
"My AskAI’s Zendesk integration is saving our customer service agents significant time each week. It's removed hundreds of hours of waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions
VP of Customer Service, Customer.io ($50M+ ARR)
“The difference was immediate. Customers get instant answers and our team can focus on other tasks."
eCommerce | Replaced Zendesk AI
“What impressed us most was the flexibility and dedication of the My AskAI team. They never said, 'We can't do that,' and always worked to find a solution that fit our needs. They've helped us solve real problems and shown us how AI can transform customer service”
Benjamin Mepsted
Chief Customer Officer, Swytch Bike
“My AskAI now resolves 82% of our support conversations. That's over 70,000 tickets every month.”
B2C | Replaced Intercom Fin
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick
Customer Service Team Lead, Freecash
“Last year I was given the challenge, how can we provide the same or better service, without hiring anyone?”
B2B SaaS | Replaced Zendesk AI
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones
CX and Customer Service Leader, Zinc
"Thanks to My AskAI, we’re now resolving 79% of customer support tickets automatically — freeing our team to focus on higher-value work."
eCommerce | Replaced Zendesk AI
"By integrating My AskAI into our Zendesk, we scaled our AI resolution rate from 25% to 79% and reclaimed roughly 150 hours per month of team time. As a result, our support team can now prioritize strategic customer interactions while routine queries are handled seamlessly”
Andreas Korsus
Managing Director, Edel Optics
“We needed an AI agent within our existing helpdesk. My AskAI was the only option to not disrupt operations.”
B2C | Replaced HubSpot Breeze AI
“Our company is growing extremely rapidly, and we were receiving a lot of customer service requests With more and more each month. Our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy
Customer Success Manager, Zeffy
“My AskAI is already beating Zendesk's AI Agent 76% to 23% on AI deflection (and much cheaper). Huge!”
eCommerce | Replaced Zendesk AI
"Our experience with My AskAI has been nothing short of transformative. In comparison to Zendesk's AI Agent, we're now achieving an impressive 76% AI resolution rate versus just 23% before. This dramatic improvement has elevated the overall quality of service."
Alan Pugh
Head of Customer Service, Traveljoy
“My AskAI, now resolving over 60% of our tickets, has revolutionised the way we offer support to our customers!”
Crypto | Replaced Intercom Fin AI
"With 62% AI resolution, My AskAI has revolutionised the way we offer support to our customers! I'm a big fan of the direct integration with our existing help articles, and how easy it is to train the agent. It has helped our team out immeasurably."
Martina Mitic
Head of Customer Success, Kriptomat
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
B2B SaaS | Replaced Zendesk AI
"My AskAI’s Zendesk integration is saving our customer service agents significant time each week. It's removed hundreds of hours of waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions
VP of Customer Service, Customer.io ($50M+ ARR)
Hear from more happy My AskAI customers
We're rated 4.9/5 (19 reviews) across G2 and all the major helpdesk App Stores.
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Frequently Asked Questions
The most affordable AI agent, that automates over 75% of your support tickets
Get set up in minutes, keep your existing helpdesk, no developers required.
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Freecash: How My AskAI resolves over 70k support queries every month
Zinc: Using My AskAI to reduce support tickets by 68%, overnight
Swytch: How My AskAI helps deflect over 3,700 support queries every month
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