Once you have completed an SSI course you will have the opportunity to complete the SSI Course Review questionnaire. The questionaire is short and easily completed. In the event that your response indicates that SSI Standards are not being met, we do take immediate action to investigate and resolve the problem so please make sure that the information you provide is correct to the best of your knowledge.
SSI uses quality management tools to monitor course and instructor performance. Each SSI Training Center has a designated, highly qualified instructor responsible for monitoring quality issues.You can always contact your SSI Training Center, your SSI Diving Instructor or your SSI Service Center with any course specific feedback you may have. Simply talk to us, call or write us an email and let us know what you think. All SSI Service Centers can be contacted by telephone, email, fax, or through the local postal service and will usually respond within 24 hours.
You also have the option to tell us about your SSI experience in writing. Simply send your feedback to our email address:
[email protected] .
Quality assurance; feedback; QMS; course content; Monitor Assessment Procedure; QMS; Quality Management