Recover from an oil spill

Contamination Program

How does it work?

The Program Details

New for 2024, we are introducing our Contamination Replacement Program. Think of it as a crash replacement program, but for your brake pads.

Accidental brake fluid spill

Did you spill oil all over your brake pads during a bleed? THIS is a perfect example of when to initiate a claim for the CRP (Contamination Replacement Program)

Unknown occurence

Every once in a while, mysterious instances of contamination occur and your brake pads just don't bite like they used to. Typically this is out of nowhere, and often times we'll never know why. The first step is to follow our Rotor Reset Process available in our Help Center. If this does not work, contact us with as much detail as possible and we'll start a claim.

Terms & conditions

Each customer is allowed one contaminated brake set replacement within the first four months after purchase at a discounted price.

Verification

Customer must verify purchase of brake pads by providing your order number if purchased direct, or upload a copy of your receipt if purchased from an MTX dealer. Please include photos of brake pads as well.

CRP Application

Contamination Replacement Program

If you are not sure that your situation will qualify, submit a Support Ticket first and we can briefly discuss the problem before moving to the form.

MTX order number if applicable

Help Center Ticket Number if applicable

If you previously started a Support Ticket, please give us that number (#9456, for example).

First Name

Last Name

Street Address

City, State

Zip code

What brakes are you using?

(brake system, not brake pads)

What rotors are you using front and rear?

(give us the rotor size and model)

Do you need the front brake pads replaced?

Do you want Red Label or Gold Label for front?

Do you need to replace the rear brake pads?

Do you want Red Label or Gold Label for rear?

Provide the MTX brake pad part number if you have it.

Photo of receipt if purchased from dealer

Drag & Drop Files, Choose Files to Upload

Photos of contaminated brake pads

Drag & Drop Files, Choose Files to Upload You can upload up to 4 files.

Email address

Phone

What happened?