Frequently Asked Questions
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I. How Morphic Works
What is Morphic?
- Morphic is a software application that is installed on your computer, visible as a MorphicBar that can be opened or closed anytime.
- There are two versions of the product – Morphic, and Morphic for Enterprises.
- Morphic has to be installed on each computer that you want to use it on. Installation takes just seconds.
- Morphic’s features are part of the operating system and therefor work with almost all browsers and computer software programs.
Which computers (and versions) does Morphic work on?
Morphic works on Windows & macOS computers.
- (See downloads page for which versions of Windows and macOS are supported.)
If you have an old version of Windows or macOS – you can update it to a newer version for free. (Note: Some very old computers will not run newer versions of Windows or macOS)
Does Morphic work on tablets and/or mobile devices?
- Morphic will run on Windows tablet computers.
- Morphic does not run on iPads or any iOS or Android device.
The reason is that these mobile devices use a security system that does not allow any software (like Morphic) to interact or affect any other software or operating system settings. So for these platforms, Morphic would have to be implemented by the manufacturer themselves (Apple or Google) who could install it with the privileges it needs to operate.
II. Installation and Software Details
How do you install Morphic?
- You can install Morphic yourself on a personal computer, just like any other software program for Mac or Windows, in less than a minute.
- To download Morphic, and to see helpful step-by-step videos for installing Morphic on both Windows and Mac, use the links below:
- Please note: for computers not intended for personal use, such as work or library computers, Morphic (usually the Enterprise version) would need to be installed and updated by the IT department or whoever has administrative privileges on the computer.
Do I need to update my Morphic software, and how often?
- If you have Morphic on your personal computer, it will automatically notify you whenever there is a new update available – you can either choose to update or skip.
For Morphic Customization:
- Morphic supports the ability to create custom MorphicBars for individuals. In fact you can make mulitiple different MorphicBars that you can choose between to fit different situations or activities. You can also create custom MorphicBars for up to 5 other people. This is all done through the custom.morphic.org website. Once you create them you can use them on your own computer or any other computer with Morphic installed on it by just signing in. Using custom MorphicBars requires you to set up an account with Morphic. The account is free, and all information about your custom MorphicBars is stored in an encrypted fashion and only used to show custom MorphicBars when requested. Please see the Morphic customization page for more details.
For Morphic Enterprise:
- Please contact the Morphic team ([email protected]) to discuss specifics if you are interested in installing Morphic across your organization.
Morphic is Open-Source. Where can I find the source code?
- The source code for all versions of Morphic can be found at https://github.com/raisingthefloor/
III. Performance
How much space does Morphic use on my computer?
- Morphic is very small. Morphic uses 60.8 MB on a Mac and about twice that on Windows. When running, Morphic uses just 15 MB of memory.
- Morphic runs in the background, uses almost no computer power or memory, and will not slow down your computer.
What is the impact of firewalls, antivirus software, and ad blockers with Morphic?
- Morphic is designed to use standard ports through the firewall and so should work without problem for most firewalls.
- Morphic should not interfere with antivirus software or ad blockers, nor should they interfere with Morphic.
VI. Data Privacy and Security
What is Morphic’s privacy policy?
- We have a robust privacy policy protecting data and providing security – it can be found here: Product Privacy Policy.
- In order to oversee our privacy policies and practices, we have set up an external Data Ethics and Privacy Council composed of privacy advocates and experts from around the world.
Will individual user data be collected, shared, or sold to third parties?
- Morphic will never track, share, or sell user data and information – for advertising, marketing, targeting, or other purposes.
- We do not collect any personal information unless users sign up as an individual for a Morphic Plus account, in which case they are asked to provide their email address – which will be encrypted. We do not collect other personal identifying information.
Can you tell me more about Morphic and FERPA?
- Yes we have a full page specifically on FERPA and Morphic
VII. Customer Support and Contact Information
How do I contact the Morphic team for support or to report an issue?
- For general questions, you can contact [email protected].
- For specific problems or questions about a particular installation or feature, or to report a bug, you can contact [email protected]. For your convenience, there is also a form below.
How can I learn to use Morphic?
- See the Morphic and Morphic Plus pages for demo videos explaining what each feature does and how to use each solution.
- If you cannot find the answer to your question(s) on our website or by viewing the videos, please feel free to contact [email protected] or fill out the form below.
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