Frequently Asked Questions (FAQs)

Mobile Crisis Services is a 24/7, community-based, non-profit organization. Our services are confidential and free for everyone to access.

You can call us for support with:

  • Mental health and emotional distress
  • Suicide risk or thoughts of self-harm
  • Family or relationship conflict
  • Child welfare concerns
  • Domestic violence or abuse
  • Substance use or addiction
  • Financial crisis or housing concerns
  • Farm stress and rural mental health challenges
  • If you’re unsure whether we can help, call us — we’ll guide you in the right direction.

Anyone can contact us, whether you’re the person in crisis, a concerned friend or family member, a professional seeking guidance, or a community member witnessing someone in distress.

No referral is needed, and all calls are confidential.

  • Our trained crisis workers offer confidential, non-judgmental assistance to help you manage intense emotions, reduce immediate risk, and explore options for ongoing support.
  • Whether you’re feeling overwhelmed, experiencing thoughts of suicide, struggling with anxiety or depression, or facing any situation that feels unmanageable, we’re here to help. We listen, provide emotional support, assess the situation, and help connect you with the right resources, including mental health services, family supports, or emergency interventions if necessary.
  • You are not alone. Help is always just a call away.
  • More information on Prevention & Intervention

You can reach out to 988- the National Suicide Prevention line, or you can call 911 if you feel you cannot keep yourself safe and need immediate assistance.

Mobile Crisis Services can help connect you with resources for emergency shelter and safe accommodation, after completing an assessment on your situation.

Please visit: Emergency Shelters

Mobile Crisis Services Regina responds to emergencies as quickly as possible, with response times depending on the urgency of the situation and current call volumes. Our crisis phone line is available 24/7, and trained staff are ready to provide immediate support over the phone.

If we are experiencing high call volumes, your call will be answered by a live answering service who can relay your message to us, and we will return your call as soon as possible.

Absolutely. You don’t need to be in a life-threatening crisis to reach out. If you’re feeling overwhelmed, anxious, or just need a safe person to talk to, we’re here to listen and help.

  • Mobile Crisis Services works closely with the Ministry of Social Services to respond to urgent child welfare concerns in Regina and surrounding areas. We are available 24/7 to assess reports of child abuse, neglect, or situations where a child’s safety may be at risk.
  • Our trained crisis workers conduct initial assessments, provide immediate intervention when necessary, and help ensure the safety and well-being of children. We also support families in crisis by connecting them with resources and services that promote stability and healthy family functioning.
  • If you are concerned about the safety of a child, please contact us — your call can help protect a child and support a family in need.

24/7 Help Lines

Our Crisis Lines

Mobile Crisis Helpline

306-757-0127 or email*

*The e-counselling email is not monitored 24 hours a day.

Call or Walk-In

107 B Albert St, Regina SK

306-757-0127

Crisis Suicide Helpline

306-525-5333

Child Abuse Line

306-569-2724

SK Gambling Helpline

1-800-306-6789 or visit SPGH.ca

Contact Us

107 B Albert St, Regina, SK

1-306-757-0127

[email protected]

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Mobile Crisis Services

Mobile Crisis Services currently supports the local community of Regina.