Entropy, Engineered

When One Agent Isn't Enough

What happens when agents negotiate with agents? The math becomes visible, the romance disappears, and the questions left over don't have answers.



The Hybrid UI (When Chat Meets Cards)

Pure chat fails for complex work. The future isn't replacing UI with chat — it's coherent shells with disposable pixels inside. Here's what that looks like in practice.


Where to Put the Agent

My attempt at a framework for deciding where agentic experiences belong in your product. Not everything needs an agent — here's how I think about finding the candidates that do.


The Three Layers That Won't Change

Software is decoupling into three persistent layers: System of Record, Agentic Layer, and Pixels. This isn't prediction — it's already happening.


The Middle Layer You're Missing

Your enrichment data lives in Clay. Your interaction history lives in HubSpot. Your dialer has a 250-character limit. The middle layer is where you reconcile all of it.




Work That Survives the Night: Beads for Multi-Session Tasks

Plan mode gives you a document. Beads gives you a graph of work with dependencies that the agent understands. Tasks small enough to survive context loss, blocking relationships that prevent premature work.



Claude Code Plugins: From Prompts to Packaged Expertise

A prompt is a one-time instruction. A plugin packages expertise into something that persists — commands you invoke, skills that load on demand, hooks that run automatically.



Stop Using Claude Code Like a Copilot

Most developers use maybe 10% of what Claude Code can do. Five pillars unlock the rest: context, skills, verification, persistence, and scaling.


AI for Call Preparation, Not Calling

Technical sales requires preparation, not automation. We spend 10x more preparing for a call than making it. AI handles research. The call itself? That's human.


Clay Can't Be Your Source of Truth

Rows don't know about each other. That single constraint means Clay can't track prospects over time, merge records, or maintain history. Here's why — and what to do about it.


Your Portfolio as Markdown Files

AI coding agents are the most capable tools we have. Your sales knowledge should be queryable by them. Here's how to set it up in 30 minutes.


Don't Trust the Model, Use a Framework

A practitioner's guide to defending against prompt injection. Structured outputs, trust boundaries, and patterns that actually work.



The Agent Skills, Part 1: The Diagnosis

Why 95% of Claude Code skills fail — and what actually works. Most AI skills are system prompts in a trench coat. Here's the diagnosis.




The Agent Skills, Part 4: The Playbook

How to build Claude Code custom commands that work. The 5-phase process: archaeology, stress test, codification, compilation, and QA audit.