Content Partnerships Hub/Helpdesk

Content Partnerships Hub

Improving the Wikimedia movement’s work with content partners

Helpdesk

Helpdesk
Description Support for the development and execution of your project, with an aim for long term experience for the community.
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How to participate Write to us proposing a project!
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Contact General: `helpdeskwikimediase` Luis Carrasco
Current agenda: Monthly meetings with the Expert committee Projects: Malayalam lexemes

The Helpdesk provides hands-on support to you when you are trying to form a content partnership, especially for local communities in the underserved and underrepresented communities.

Description

Do you want to upload a batch of images to Wikimedia Commons, but don't know how to do it? Or do you have a dataset with nature reserves in your country, that you want to use to run Wiki Loves Earth?

The Helpdesk supports most content-related projects you want to run together with partners. If the Helpdesk team does not have the answers, the person who requested the help will be introduced to other experts within the Wikimedia movement.

The work of the Helpdesk is guided and prioritized by an Expert Committee.

Why a helpdesk?

Many people have requested help to get started to carry out partnerships. This was frequently highlighted during the development of the 2030 strategic recommendations. The Helpdesk will provide that practical help, and lower the barriers for all affiliates within the Wikimedia Movement who want to start working with content partnerships – no matter where they are on the journey.

You can see the projects we've been working on here. Please get in touch with us at helpdeskwikimediase.

Updates

Current projects
Malayalam lexemes. (Q1 2025) WLE wikidata project is on the talks. (Q2 2025) Two requests received during July: (Q3 2025) Data about horses and breeds. Data about Philippines soil.

Projects

36
Requests

20,812
files uploaded to Commons

97,283
Wikidata items created or modified

Since its pilot launch in mid-2021, the Helpdesk has guided more than a dozen content partnerships from initial concept to full implementation. Each project is vetted and prioritized by our international Expert Committee, ensuring tailored workflows, licensing guidance, and technical training that empower local communities and affiliates to share open knowledge at scale.

See a more graphic data visualization Looker Studio.

The process

We want the process to be as easy as possible. You can reach out to us and request help through the following options:

Method	Details
📧 Email	Send an email to `helpdeskwikimediase`. No special format required – more details on the subpages.
💻 Monthly Office Hour	Join our monthly office hour last Thursday each month, 15:00 UTC. Calendar invite · Google Meet link
📅 Missed the office hour?	Drop us an email and we will schedule a meeting with you.
📝 Public Request	Submit a public request here.

The following resources can help you along the way:

	Forming a content partnership Do you want to form a partnership with an institution, pitch Wikimedia, or sign an agreement? The Helpdesk can support you or connect you with experts in establishing good working relations with content partners.
	Advocating for Free Knowledge Are licensing or copyright restrictions blocking content from reaching Wikimedia? The Helpdesk can support you or connect you with expertise in advocacy and policy-making for content partnerships.
	Uploading Content Do you have data, images or other content you want to upload to Wikimedia? The Helpdesk provides technical or practical support tailored to your needs.
	Questions & Ideas Feel free to share your ideas with us – `helpdeskwikimediase`

Do you want to help and support others?

This is a team effort! The more experts contributing, the better the Helpdesk will work. Please read more about how you can engage on the involvement page.