It may seem like a good idea to close shop or pause your organization’s services since members can no longer meet in person, but this is the time when your members need you the most. Let’s take a look at three ways you can be a vital part of your member’s success. Provide opportunities for . . . read more
When looking for membership management software we know that it is not just the Admin features that are important but also how the software integrates with your website. The below video will walk you through how the MembershipWorks features will look on your website and also show you how members can log in to edit . . . read more
With so many membership management software choices, it can be difficult to choose the best one for you. We understand moving to a new membership software is both an investment in time and money. To help you make the most of your resources here are 5 common pitfalls to avoid when evaluating options so you . . . read more
If you manually manage your memberships utilizing spreadsheets and sending renewal letters by mail it makes sense to have a fixed renewal date. I’ve done it before and can remember the long evenings of volunteers, pizza delivery and stuffing envelopes. However, with the help of software to manage renewals there are fewer benefits and more . . . read more
Membership Software that Incorporates Surveys vs. Stand Alone Survey Software In many cases utilizing a survey feature that is built into your membership software is the perfect solution. Let’s take a look at some of the main positives: You can require members to login to access the survey or make it public to include everyone. . . . read more
Our company prides ourselves on providing the best possible customer service. Which is why my recent customer service fail struck me so hard. Even as I hung up the phone I knew that I had not made the customer as happy as I could have. Luckily I have a great team to help analyze and . . . read more
To get the highest return on your association membership software investment there are 3 simple rules to follow: garbage in = garbage out, take advantage of the new system and stay updated. Rule 1: Garbage in = Garbage out We’ve all heard the phrase garbage in garbage out and in this case it is really . . . read more
With Google’s recent announcement that the lack of website encryption (ie SSL/HTTPS) will start to have a negative effect on search ranking it is important to know what it is and how to enable it on your website. SSL stands for Secure Socket Layer. What it does is authenticate your website’s identity and encrypt the . . . read more
Let’s face it, when your members receive automated renewal emails they know it’s automated. But with these 5 tips you can make your automated renewal emails a success. Focus on the Member Most automated renewal emails I receive toot the horn or the organization, not the member. Make sure your email illustrates the benefits from . . . read more
The difference between a successful and failed membership website launch is preparation and testing. Taking these 5 steps will ensure your members’ first impressions are great. Walk Through Your Membership Website as a Member Members may call you with questions about the new website and membership system, so do a walk through and see what . . . read more
