Support
Experts are available 24/7 to support your IT team and employees with device, infrastructure, and application issues.
We offer industry-leading support with a 24/7 call center and a Service Level Agreement (SLA) with guaranteed response time.
Our team of experts is available anytime to help you with the following:
- Manage user accounts and access
- Deliver support for devices and applications, including leading EHR platforms
- Provide patching and updates for application and systems
- Manage tickets from open to resolution for all apps and devices
- Reboot servers
- Change computing and storage configurations
- Manage and remediate alerts
- Troubleshoot performance issues
Get Support Now
By Chat
Click the button at the bottom right of your screen to chat with support available 8am-5pm.
By Portal
Create and manage tickets via our secure online help desk Portal.
By Email
Send an email to the help desk to automatically create a ticket.
Remote Support Tool
Click here to download the tool.
Phone Support
Want to talk? Call us anytime.
877-687-1222
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