We’ve written seven books that help beginners and professionals alike bring rigorous and validated statistical methods to their analysis of the user experience.
Over the past decade Jeff has published 20+ articles in peer reviewed journals including CHI, Journal of Usability Studies, ACM Interactions, and more.
Books
Articles
Streamlining the SUPR-Qm: The SUPR-Qm V2
Lewis, J. R., & Sauro, J. (2025). Streamlining the SUPR-Qm: The SUPR-Qm V2. Journal of User Experience, 20(2), 65-88.
Measuring the Perceived Clutter of Websites
Lewis, J. R., & Sauro, J. (2024). “Measuring the Perceived Clutter of Websites” in International Journal of Human-Computer Interaction (https://doi.org/10.1080/10447318.2024.2359205).
Effect of Perceived Ease of Use and Usefulness on UX and Behavioral Outcomes
Lewis, J. R., & Sauro, J. (2023). “Effect of Perceived Ease of Use and Usefulness on UX and Behavioral Outcomes” in International Journal of Human-Computer Interaction (https://doi.org/10.1080/10447318.2023.2260164).
Comparison of Select-All-That-Apply Items with Yes/No Forced Choice Items
Lewis, J. R. , & Sauro, J. (2021). “Comparison of Select-All-That-Apply Items with Yes/No Forced Choice Items” in Journal of Usability Studies Issue 1, Vol. 17, pp. 21-30.
Perceived Usability and the Modified Technology Acceptance Model
Lah, U., Lewis, J. R., & Šumak, B. (2020). “Perceived Usability and the Modified Technology Acceptance Model” in International Journal of Human-Computer Interaction Issue 13, Vol. 36, pp. 1216-1230.
The JUS Top 10 Articles: 2005-2021
Albert, W., & Lewis, J. R. (2021). “The JUS Top 10 Articles: 2005-2021” in Journal of Usability Studies Issue 4, Vol. 16, pp. 233-240.
Usability and User Experience: Design and Evaluation
Lewis, J. R. , & Sauro, J. (2021). “Usability and User Experience: Design and Evaluation” in Handbook of Human Factors and Ergonomics (5th ed., Chapter 38), pp. 972-1015.
Item Benchmarks for the System Usability Scale
Lewis, J. R. & Sauro, J. (2018) “Item Benchmarks for the System Usability Scale” in Journal of Usability Studies Issue 3, Vol. 13, May 2017, pp. 158-167
SUPR-Qm: A Questionnaire to Measure the Mobile App User Experience
Sauro, J., & Zarolia, P. (2017) “SUPR-Qm: A Questionnaire to Measure the Mobile App User Experience” in Journal of Usability Studies Issue 1, Vol. 13, Nov. 2017, pp. 17-37
Revisiting the Factor Structure of the System Usability Scale
Lewis, J. R. & Sauro, J. (2017) “Revisiting the Factor Structure of the System Usability Scale.” in in Journal of Usability Studies Issue 1, Vol. 13, Nov. 2017, pp. 17-37