Just a quick note with a few reminders to help us make sure sessions run as smoothly and safely as possible.
Cancelling sessions
If you’re no longer able to attend a session, please remember to cancel your booking. We’ve had an increase in no-shows recently, which means other young people are missing out on places. We also plan sessions based on expected numbers, so when someone doesn’t turn up, it often costs us money in wasted resources.
You can cancel sessions via your account—here’s a quick guide on how to do that:
We’ve noticed more young people arriving very early for sessions. Please don’t arrive more than 5 minutes before your session starts. The half hour beforehand is when our youth workers are setting up, and they don’t have capacity to supervise during that time.
Bikes in the car park
It’s brilliant to see so many young people cycling to sessions—great for wellbeing and the planet. That said, we’ve seen a few instances of unsafe riding in the car park. Please take extra care and be aware of cars. Bikes can be left safely in the garden during your session.
We’d love your feedback
Finally, we’d really appreciate hearing from you. Please take a moment to fill out the quick poll below. It’s just two quick questions!
