MANAGED CLOUD SERVICES · CLOUD MODERNISATION
Your AWS platform, fully owned and operated.
Monitoring, incident response, lifecycle management and continuous optimisation, 24/7. We take full operational ownership so your team builds product instead of managing infrastructure.
24/7
Monitoring and response
6
Areas of operational ownership
Quarterly
Cost and posture reviews
Marketplace
Transactable via AWS
WHAT'S INCLUDED
End-to-end operational ownership. Not just monitoring.
24/7 monitoring and alerting
Continuous monitoring across infrastructure, application and security events, with intelligent alerting on every production workload.
Incident response and resolution
When something breaks, we own it. Rapid response, root cause analysis and post-incident reviews that prevent recurrence.
Platform lifecycle management
Patching, upgrades, dependency management and refresh cycles handled for you, without planned-downtime surprises.
Cost optimisation
Continuous rightsizing, Reserved Instance management and FinOps governance aligned to your actual usage.
Security posture management
IAM hygiene, security group reviews, GuardDuty monitoring and continuous compliance checks. Proactive, not reactive.
Operational reporting
Monthly reporting on platform health, cost trends, incidents and improvement recommendations your leadership can act on.
SCOPE OF OWNERSHIP
What moves off your plate.
The difference between having a cloud platform and having a team accountable for it.
We take ownership of
- 24/7 infrastructure monitoring
- Incident detection and response
- Platform patching and upgrades
- Cost optimisation and rightsizing
- Security posture and IAM hygiene
- Infrastructure lifecycle management
- Monthly operational reporting
Stays with your team
- Application feature development
- Product roadmap and prioritisation
- Business logic and data decisions
SUBSCRIPTION PRICING
Pricing that scales with your platform, not against it.
THE MODEL
A monthly subscription, priced on your AWS spend
One predictable subscription that scales with your platform. No large upfront fee, no separate operations budget to defend.
Scales proportionally with your platform
Reviewed quarterly against a 3-month AWS average
Fixed monthly fee if LSD Open is not your billing partner
Transactable via AWS Marketplace
Final pricing depends on environment size, complexity and the level of ownership required. All quoted on engagement scoping.
If LSD Open is your billing partner
The subscription is applied directly as a percentage of your AWS spend. No separate invoice, no conversion calculation.
Cleanest commercial model. Managed operations cost is always visible alongside AWS consumption.
If LSD Open is not your billing partner
The same percentage is calculated from your AWS usage and converted to a fixed monthly subscription, reviewed quarterly against a rolling three-month average of actual spend.
Stable, predictable billing. Adjusts quarterly as your platform scales up or down.
RIGHT FIT
Where Managed Cloud Services works well.
GOOD FIT
Post-transformation businesses
Organisations that have modernised or migrated to AWS and need ongoing operational ownership without scaling an internal platform-operations team.
GOOD FIT
Growth-stage companies
Teams that need enterprise-grade reliability and security without a full internal SRE function. AWS-native on EKS, EC2, RDS, Lambda and CloudWatch.
CONSIDER FIRST
Not yet modernised
If your AWS environment hasn’t been modernised, a Well-Architected Review or the Cloud Modernisation Accelerator first makes managed operations more effective and lower cost.
“LSD Open truly understands the dynamic needs of modern infrastructure. Their adaptability and knowledge have been a valuable contribution to our success.”
Edward Woolls, Infrastructure Manager, TFG
NEXT STEP
Ready to hand off your cloud operations?
Tell us about your environment and we’ll scope a managed services engagement that fits your platform and budget.