AI USE CASE 04 · ENTERPRISE KNOWLEDGE ASSISTANT
The answer exists. Now people can find it.
In seconds, with the source. Answers from your own knowledge, shown working below.
Seconds
not hours, for policy questions
Cited
every answer links to its source
Your data
in your AWS account, not a public tool
WATCH IT RUN
Answers from your own knowledge.
01 CONNECTYour documents
Policies, wikis and manuals, left where they are.
02 ASKPlain language
Staff ask the way they would ask a colleague.
03 ANSWERFrom your sources
Every answer cites the document and page.
04 GOVERNSame permissions
People only see what they are allowed to see.
Illustrative run of enterprise knowledge assistant.
IN PLAIN TERMS
Your organisation has written down the answers: policies, procedures, contracts, runbooks. People still email a colleague because they cannot find them. We give staff an assistant that answers from your own documents, and shows exactly which page the answer came from.
SOUND FAMILIAR?
The questions that lead here.
If someone in your business is asking one of these, this use case is worth 30 minutes.
How often is the answer already written down, just impossible to find?
Why does it take new staff months to get up to speed?
What leaves with us when a long-serving colleague retires?
Are people making decisions from memory instead of the policy?
How many internal emails are just someone asking where something is?
Can we use AI without our documents leaving our control?
Seconds
not hours, for policy questions
Cited
every answer links to its source
Your data
in your AWS account, not a public tool
WHAT CHANGES
Today, and with LSD Open.
TODAY
Staff email colleagues for answers already written down.
WITH LSD OPEN
Asked in plain language, answered in seconds.
TODAY
Onboarding takes weeks of searching.
WITH LSD OPEN
New staff productive from the first week.
TODAY
Decisions made from memory.
WITH LSD OPEN
Every answer traced to the policy it came from.
TODAY
Knowledge walks out of the door.
WITH LSD OPEN
Knowledge kept, searchable and current.
HOW IT RUNS ON AWS
Built for production. Not a demo.
Every component runs in your AWS account, governed and monitored, and LSD Open runs it for you.
DOCUMENTS
PDF, Word, SharePoint
Where they live today
INDEX
Bedrock Knowledge Bases
Kept current
RETRIEVE
Amazon OpenSearch
Finds the right passages
REASON
Amazon Bedrock
Writes the answer
RESPOND
Answer and citation
In seconds
Built on: Amazon Bedrock · Bedrock Knowledge Bases · Amazon OpenSearch · Amazon S3 · AWS Lambda · AWS IAM
WHERE IT PAYS BACK FIRST
Where this runs in practice.
COMPLIANCE
Policy questions
Answers with the exact policy clause cited.
LEGAL
Contracts
Contracts and precedents searched in plain language.
OPERATIONS
Runbooks
Field teams get step-by-step procedures on demand.
NEXT STEP
How often is the answer already written down, just impossible to find?
Thirty minutes. We look at your workflow, show you this running and scope a first deployment, with AWS funding checked up front.