Lunatec Callback Widget

Description

Lunatec Callback Widget adds a floating button to your WordPress site. When clicked, it opens a clean, responsive modal form where visitors can leave their name, phone number, and other details to request a call back.

The plugin is designed to be lightweight, easy to configure, and developer-friendly.

Features

  • Floating Request Button: A customizable floating button that stays visible as users scroll.
  • Modal Form: A user-friendly popup form for collecting callback requests.
  • International Phone Support: Integrated international telephone input with country flags and codes.
  • Admin Management: View all callback requests in a dedicated admin dashboard with status badges.
  • CSV Export: Easily export all requests to a CSV file for external processing.
  • CRM & Integrations:
    • HubSpot Sync: Automatically create contacts in HubSpot when a request is received.
    • Slack Notifications: Receive instant notifications in your Slack channel via Webhook.
    • Email Notifications: Get notified via email immediately.
  • Customization:
    • Change button text, colors, and positioning (Top/Bottom, Left/Right).
    • Precision Control: Adjust specific X/Y margins for the floating button.
    • Customize modal texts and size.
  • Shortcode Support: Use [lcbw_callback_button] to place a button anywhere.

External services

This plugin may connect to external third-party services depending on your configuration. Below is a comprehensive list of all external services this plugin uses, what data is transmitted, and under which conditions:

HubSpot CRM Integration

What the service is: HubSpot is a customer relationship management (CRM) platform used for managing contacts and leads.
What it’s used for: When enabled, this plugin automatically creates or updates contact records in your HubSpot CRM whenever a visitor submits a callback request.
What data is sent: Full name, phone number, job title/position, company name, and lifecycle stage (automatically set to “lead”).
When data is sent: Data is transmitted only when: (1) a visitor successfully submits a callback request form, (2) HubSpot integration is enabled in plugin settings, and (3) a valid HubSpot API key is configured.
Service Provider: HubSpot, Inc.
API Endpoint/Domain: https://api.hubapi.com
Terms of Service: https://legal.hubspot.com/terms-of-service
Privacy Policy: https://legal.hubspot.com/privacy-policy

Slack Integration

What the service is: Slack is a business communication platform that supports webhook notifications.
What it’s used for: When enabled, this plugin sends instant notifications to a specified Slack channel whenever a new callback request is submitted.
What data is sent: Visitor’s full name, phone number, job title/position (if provided), and company name (if provided).
When data is sent: Data is transmitted only when: (1) a visitor successfully submits a callback request form, (2) Slack integration is enabled in plugin settings, and (3) a valid Slack webhook URL is configured.
Service Provider: Slack Technologies, LLC
Webhook Endpoint/Domain: https://hooks.slack.com (or the Slack-provided webhook URL you configure)
Terms of Service: https://slack.com/terms-of-service
Privacy Policy: https://slack.com/privacy-policy

Email Notifications

What the service is: The plugin uses WordPress’s built-in email functionality (wp_mail()) to send email notifications.
What it’s used for: Sends email notifications to site administrators when new callback requests are submitted.
What data is sent: Visitor’s full name, phone number, job title/position (if provided), and company name (if provided).
When data is sent: Email notifications are sent only when: (1) a visitor successfully submits a callback request form, (2) email notifications are enabled in plugin settings, and (3) a valid notification email address is configured.
Important Note: Email notifications use WordPress’s native wp_mail() function and do not directly connect to external services unless your WordPress installation is configured to use external email services.

Installation

  1. Upload the lunatec-callback-widget folder to the /wp-content/plugins/ directory.
  2. Activate the plugin through the ‘Plugins’ menu in WordPress.
  3. Go to Lunatec Callback Widget > Settings to configure the button appearance and form options.
  4. Go to Lunatec Callback Widget > Requests to view submissions.

FAQ

Can I change the position of the floating button?

Yes, you can choose between Bottom Right, Bottom Left, Top Right, and Top Left in the settings page. You can also define specific X and Y margins.

Where is the data stored?

The data is stored in your WordPress database in a custom table created by the plugin (wp_lcbw_requests).

How do I get a HubSpot API Key?

Go to your HubSpot Settings > Integrations > Private Apps. Create a new app, select the “crm.objects.contacts.write” scope, and paste the Access Token into the plugin settings.

Reviews

There are no reviews for this plugin.

Contributors & Developers

“Lunatec Callback Widget” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.3

  • Improvement: Enhanced documentation and comprehensive external services disclosure.
  • Fix: Minor code improvements and optimizations.

1.0.2

  • New: Added Email Notification support.
  • New: Added Slack Webhook integration.
  • Improvement: Added status badges (New, Contacted, Closed) to the admin list.

1.0.1

  • New: HubSpot Integration.
  • New: Margin X and Y positioning settings.
  • Fixed: Code refactoring and constants.

1.0.0

  • Initial Release.