Monitor average ratings, volume, response rates, and trends.
Compare review metrics across products, categories, and brands.
Analyze review content for patterns and pain points.
Use real feedback to guide improvements and innovation.
Drill into category- and brand-level insights to make smarter decisions.
Analyze feedback across every customer touchpoint.
Understand feedback related to delivery, support, staff friendliness, and more.
Compare ratings from different stores, teams, or regions.
Spot patterns in negative feedback and address them early.
Show customers you’re committed to continuous improvement.
With intuitive dashboards and no setup needed, anyone in your organization can turn customer feedback into strategic action.
Because Lipscore collects more ratings and better-quality reviews, the insights you get reflect the full customer experience — not just a vocal minority.
No bots, no anonymous reviews, no scraping. Just real feedback from real people you can trust.
Collect input not only from online buyers, but also from in-store shoppers — giving you a complete view of the customer journey.
Get up to 4x more feedback than other platforms, giving you a stronger data foundation for smarter decisions.
Lipscore Analytics is powered by verified ratings and reviews. Learn what makes our verification unique → Verified Reviews by Lipscore.
Lipscore Analytics turns customer feedback into actionable insights across products, services, and locations.
Thanks to Lipscore’s customer success team, we’ve tripled our response rate! We started below 10%, but now it’s surged to a remarkable 32%.
We gather a lot of ratings and reviews. With a 29% response rate to ratings, it is so fun to collect. I love it!
The support and professionalism from the Lipscore team have been exceptional. We’ve evaluated several other platforms, but Lipscore outperforms them all.
If a customer wants a dress in another color or another length, Lipscore leverages this information, allowing for further customization and enhancement of our product line. Additionally, it helps us quickly find and fix any issues with the products.
Lipscore has made it simpler than ever to gather authentic feedback from our customers in multiple regions. Not only has our response rate skyrocketed, but we’re also able to address concerns more quickly and improve our products based on real customer insights.
Lipscore has increased our ratings and reviews by 27% year-over-year, with over 38,000 reviews published in five months. This feedback provides valuable insights into fit, quality, and size, helping our design and purchasing teams refine collections. Automatic translations allow reviews to be displayed across all markets while reducing workload for our Customer Support team.
Lipscore’s integration with our Google Site Manager, enabling our reviews to be displayed on Google Shopping, was a significant factor in our decision. We’re very satisfied with the high response rate and the positive product and service ratings we’ve achieved so far.
There is no doubt that Lipscore has played a crucial part in the increased conversion rate that we have experienced.
Lipscore seamlessly integrates with all e-commerce solutions and partners with top agencies for quick and easy implementation.
Discover how Lipscore helps you:
Get more verified customer feedback than you ever thought possible.
Book a demo to see how - no commitments, just valuable insights.
