Pablo Cortes
Pablo is a Professor of Civil Justice and conducts research in the field of civil procedure, dispute resolution and consumer law. He has been invited to present papers at international conferences and to participate in expert meetings by the UN Commission for International Trade Law (UNCITRAL), the European Commission and the European Parliament. He is a fellow of the National Centre for Technology and Dispute Resolutions (UMASS Amherst) and in 2012 he was a Gould Research Fellow at Stanford University.
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Books by Pablo Cortes
Primeras páginas de "La resolución de conflictos con consumidores". La Ley 7/2017 desarrolla el hasta ahora concepto de Entidad de resolución de conflictos acreditada, algo bastante esperado en la intersección anhelada entre Derecho de consumo y Mediación y Arbitraje. Esta obra analiza esta figura y explora la utilidad de las Online Dispute Resolution (ODRs) y, en particular, la plataforma europea de resolución de conflictos con consumidores.
Online Dispute Resolution (ODR), originally an off-shoot of Alternative Dispute Resolution (ADR), takes advantage of the speed and convenience of the Internet, becoming the best, and often the only option for enhancing consumer redress and strengthening their trust in e-commerce. This book provides an in-depth account of the potential of ODR for European consumers, offering a comprehensive and up to date analysis of the development of ODR. It considers the current expansion of ODR and evaluates the challenges posed in its growth. The book proposes the creation of legal standards to close the gap between the potential of ODR services and their actual use, arguing that ODR, if it is to realise its full potential in the resolution of e-commerce disputes and in the enforcement of consumer rights, must be grounded firmly on a European regulatory model.
Papers by Pablo Cortes
Primeras páginas de "La resolución de conflictos con consumidores". La Ley 7/2017 desarrolla el hasta ahora concepto de Entidad de resolución de conflictos acreditada, algo bastante esperado en la intersección anhelada entre Derecho de consumo y Mediación y Arbitraje. Esta obra analiza esta figura y explora la utilidad de las Online Dispute Resolution (ODRs) y, en particular, la plataforma europea de resolución de conflictos con consumidores.
Online Dispute Resolution (ODR), originally an off-shoot of Alternative Dispute Resolution (ADR), takes advantage of the speed and convenience of the Internet, becoming the best, and often the only option for enhancing consumer redress and strengthening their trust in e-commerce. This book provides an in-depth account of the potential of ODR for European consumers, offering a comprehensive and up to date analysis of the development of ODR. It considers the current expansion of ODR and evaluates the challenges posed in its growth. The book proposes the creation of legal standards to close the gap between the potential of ODR services and their actual use, arguing that ODR, if it is to realise its full potential in the resolution of e-commerce disputes and in the enforcement of consumer rights, must be grounded firmly on a European regulatory model.