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All fields have gone missing

Gravity Support Forums » Plugin Support » Gravity Forms

vernal
Member

I recently upgraded to 1.7.5 and seem to have lost a whole bunch of data.
All of my form fields are gone, and entries are mostly blank.
I've disabled all other plugins and made this video:
http://screencast.com/t/XuKy5Tikrl

Ideas?

Posted 12 years ago on Wednesday June 12, 2013 | Permalink
Rob Harrell
Member

Try going to the gravity forms settings page and in the URL enter &setup and press return. See if that helps.

Posted 12 years ago on Thursday June 13, 2013 | Permalink
vernal
Member

No luck. For the record I tried:
/wp-admin/admin.php?page=gf_settings&setup

Thanks,
Jason

Posted 12 years ago on Thursday June 13, 2013 | Permalink
Rob Harrell
Member

Jason,

Try the meta recovery tool next and see if that makes any difference for you:
http://www.gravityhelp.com/downloads/

Posted 12 years ago on Thursday June 13, 2013 | Permalink
vernal
Member

Hey Rob,

No dice. I tried the meta recovery tool on a few forms without any luck...

Best,
Jason

Posted 12 years ago on Tuesday June 18, 2013 | Permalink
David Peralty

I've asked a developer to look at this. Can you send me FTP and WordPress Admin information so they can see what they can do? My e-mail is [email protected] and please reference this post so I know what it is in reference to.

Posted 12 years ago on Tuesday June 18, 2013 | Permalink