Welcome to Kodezen Support Center
Need help with Kodezen products? Whether it’s setup, licensing, or technical guidance — our team is here to assist you. Reach out anytime, we’re happy to help!
Create a New Support Ticket
Need help or have an issue? Submit a new ticket here, and our team will get back to you as soon as possible. Please provide all relevant details to help us resolve your request faster.
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Join Our CommunityFrom Small Startups to Growing Brands—Here’s What Our Customers Say
heron69
(@heron69)
A nice and simple LMS plugin, that’s not overly complicated and confusing. The company also offers great customer support.
Alexisansaldo
(@alexisansaldo)
I’ve been using Academy LMS for over three years, and the support team has consistently responded not only efficiently but in record time to any issue that may have arisen, and more. One might think they only offer this service in their paid,,,,
Bayukuncoro
(@bayukuncoro)
I absolutely love designing websites with Gutenberg thanks to aBlock. It’s super easy to use, lightweight, and smooth. Feels like Elementor but made just for Gutenberg! From now on, it’s my go-to tool for every web project. Highly recommended!
Mikefury
(@mikefury)
AcademyLMS is an excellent learning management tool known for its user-friendliness and reliability. One standout feature is the regular updates, which keep the system up to date and running smoothly. The support team is highly competent—when I had an,,,,
kunallonhare
(@kunallonhare)
This is best plugin i ever has very light weight, easy to use and you don’t need extra pluggins like affiliate functionality is already included, membership and subscription is already included. So no need to depend on other plugins. Cool
Frequently Asked Questions
Chuadanga Bus Stand, Abdur Razzak Complex 4th Floor. Jhenaidah Sadar 7300, Khulna, Bangladesh.
Are all Kodezen products supported through the Support Portal?
Yes, all Kodezen products — including Academy LMS, aBlocks, StoreEngine, ZenCommunity, and Easy Content Manager — are supported through our Support Portal. You can submit tickets, track responses, and get help for any of our products from one place.
How can I contact Kodezen Support?
You can reach our support team directly through the live chat on our website or by submitting a ticket via our Support Portal. We typically respond within 24 hours on business days.
What should I do if my license isn’t activating?
Please double-check that your license key matches the product and domain. If the issue persists, contact our support team with your purchase email, and we’ll resolve it promptly.
Do you offer refunds or exchanges?
Yes, Kodezen offers a 14-day money-back guarantee on eligible purchases. If you encounter any issues or are unsatisfied, reach out to us within the period for a smooth refund process.
How can I upgrade or transfer my license?
You can upgrade your plan or transfer your license by contacting our support team. Just share your current license details, and we’ll guide you through the process seamlessly.