Below is a list of recent alerts. If there's something listed here, SRE has already
been paged (in which case, please don't page us again unless you're sure you're reporting a new issue).
Our status page may also tell you about widespread issues, and whether we're already working on the problem.
Open an SRE ticket for issues that aren't emergencies & can be handled during business hours. Requires a Phabricator account or Wikimedia developer login (anyone can create these).
If you are confident there's a widespread issue affecting users, or some other emergency (e.g. your shell account was compromised), and that it isn't known to us already, you can fill out a form to page us. Paging is restricted to WMF staff and other trusted individuals, as it can wake up engineers who are asleep.
This pages the SRE manager rotation. Use it if an incident needs a manager's involvement. The same restrictions on who may send pages apply.
Real-time text chat via IRC
in the public #wikimedia-sre channel.
You're most likely to receive a response during European and North American business hours.