2nd International Conference on Assessing Quality in Higher Education, 1st 3rd December, 2008, ... more 2nd International Conference on Assessing Quality in Higher Education, 1st 3rd December, 2008, Lahore - Pakistan ... META EVALUATION OF A TEACHERS' EVALUATION PROGRAMME USING CIPP MODEL ... Dr. Muhammad Abdul Wahid Usmani, Director, ...
Sales forecasting is an essential task in the retail management field. Intelligent forecasting us... more Sales forecasting is an essential task in the retail management field. Intelligent forecasting using machine learning techniques can help discover the selection of feature variables that influence prediction of sales growth. A Python program implementation is adopted to compute; develop and visualizing forecasting model of historical sales data based on advertising media opted to do the effective sales promotion. Python supports working on predictive algorithms through accessing from Python libraries. For this purpose, it relies on the past observations based transaction data set file as an input to produce output without worrying about the underlying mechanism. The results indicated that TV media is the feature variable that influences the prediction of sales of linear regression model. Regression results of OLS model type are displayed with coefficient values to substitute in the linear regression equation. Seaborne library of Python is used to generate the visualization of charts and graphs.
Journal of Legal, Ethical and Regulatory Issues, 2021
Marketing communication has become a social marvel in the contemporary commercial center. It is e... more Marketing communication has become a social marvel in the contemporary commercial center. It is essential to see how marketing correspondence works and how consumer-brand connections can be upgraded through strategic marketing communication. Fundamental parts of contemporary marketing communication incorporate understanding the marketing promotion mix and integrated marketing communication with regards to mark building and consumer commitment. Marketing communication should be perceived, planned and executed in the general business and marketing strategy settings. Critically, similarly as the advanced marketing thinking moved its concentration from the exchange direction to relationship marketing, marketing communication needs a comparing renewal. Moreover, with the development of advanced media innovations, marketing communication media strategies are confronting exceptional challenges.
This investigation intended to gauge the effect of health service quality on patient's satisfacti... more This investigation intended to gauge the effect of health service quality on patient's satisfaction in the hospitals of public and private areas in Jordan. To accomplish the point of this examination an irregular example of inpatients was picked to lead this investigation inside. The example comprised of 450 inpatients. To decide the effect of health service quality on patient's satisfaction the analyst utilized an extraordinary measure called "SERVPERF" which was planned exceptionally to gauge the quality of service in various Service areas the substance legitimacy of the measure directed by panel judges and all through the numerous utilization of this measure throughout the time. The dependability of the measure processed utilizing Cronbach alpha and the outcome demonstrated that the inward consistency of the measure was 90%. The result revealed that there is an Effect for the health service quality on patient's satisfaction, also there is a critical measurable distinction of the effect of health service quality on patient's satisfaction between hospitals of public and private area notwithstanding that the responsiveness reduction of health service quality has the most minimal mean out of other service quality decreases openly and private areas. This study finds out many recommendations that the hospital's administration in both public and private sector should to raise up the employee's qualifications to ward assimilation of the patients need and wants such as to tell them exactly when service will be performed, and to submit prompt service for the patients, and the employees should have the willing to help patients while the hospital's administrations should put mechanisms to keep in touch with patients after discharge to hear from them about their Hospitals service and the extent of their satisfactions because the patients after discharge feet freely to say and criticize.
Sales forecasting is an essential task in the retail management field. Intelligent forecasting us... more Sales forecasting is an essential task in the retail management field. Intelligent forecasting using machine learning techniques can help discover the selection of feature variables that influence prediction of sales growth. A Python program implementation is adopted to compute; develop and visualizing forecasting model of historical sales data based on advertising media opted to do the effective sales promotion. Python supports working on predictive algorithms through accessing from Python libraries. For this purpose, it relies on the past observations based transaction data set file as an input to produce output without worrying about the underlying mechanism. The results indicated that TV media is the feature variable that influences the prediction of sales of linear regression model. Regression results of OLS model type are displayed with coefficient values to substitute in the linear regression equation. Seaborne library of Python is used to generate the visualization of charts and graphs.
Advances in the capabilities of data technologies and the desire for accelerated business advance... more Advances in the capabilities of data technologies and the desire for accelerated business advancements are inspiring services firms, such as banks, to re-engineer their current business processes and cycles and develop newer business models. The execution of self-service through a web-based portal is one of the critical business models being actualized by banks. These portals are expected to encourage upgrades in the quality of customer services. Yet, there is a need to develop research models to inspect what features of portals or web sites and how they could enhance customer perceptions of quality and satisfaction. This paper draws upon hypotheses and ideas from information systems and services marketing literatures to develop a rich model and suggestion connecting the features of web portals/websites and customer satisfaction with internet banking services. Exact exploration results show that while internet banking customer satisfaction in Riyadh can be enhanced by closing service connection gap and service information gap, the overall service quality can be improved by closing the service connection gap and service guidelines gap.
Journal of Legal, Ethical and Regulatory Issues, 2021
This research paper talks about a significant subject spoke to in the human capital, which is han... more This research paper talks about a significant subject spoke to in the human capital, which is handled as a cutting-edge ide which thinks about people's capacities, possibilities, and abilities as the foremost capital of present-day Organizations. Managing the job of "personnel undertakings human resources" is not any more limited to how to draw in, select, enlist, train labor force, and follow up their profession issues. Such job has changed in the light of the new impression of the human capital, which is recognized as: total people's perspectives, mastery, knowledge, innovativeness, energy, and eagerness towards their professions. It encompasses the intrinsic and acquired capacities of each individual and incorporates education, knowledge, training, experiences, talents, energies, creativity, and core competencies of organizations' human resources. The paper likewise centers on the connection between human capital and knowledge. It shows a solid contact between the scholarly capital and the human capital which lies in the way that the scholarly capital tends to the organization's knowledge. Besides, it centers around development and imagination and persuades confronting difficulties and danger taking at work and looks to accomplish the upper hand through producing groundbreaking thoughts. The human capital is the sole asset that can accomplish this since its principle trademark is the assortment and variety of gifts and aptitudes, which require exceptionally experienced work force, different knowledge and quality capacities which are the primary segments of the human capital. Moreover, the exploration tends to the human capital as a novel source which is inimitable and difficult to copy and it additionally features the authentic phases of interest in human capital. At last, the exploration inspects the issue of estimating the human capital and its significance in the Organizations techniques to recognize their human resource and limits. In this specific situation, the measurement issues are recognized, the fundamental essentials and prerequisites are resolved, and the most applied measurements are finished up.
Human capital is a phrasing that centers around the all-out limits, ability, knowledge, abilities... more Human capital is a phrasing that centers around the all-out limits, ability, knowledge, abilities, imagination, energy and eagerness claimed by people working in associations, since they have the limits, possibilities and encounters are the certified capital and generally compelling. The connection between human capital and knowledge can be deciphered as twins' relationship, since one of them supplements the other. Human capital addresses the knowledge and abilities of people working in an association, and the wealth of the scholarly psyche is described by the creation of knowledge which is fundamental for the endurance of the association and its turn of events. Such mixture between human capital and knowledge is a helper and a driver towards accomplishing the upper hand that spurs producing novel thoughts. The paper featured the significance of human capital for associations as a basic and novel source that is hard to imitate or copy. It additionally shed light on the patterns of estimating human capital and its significance in developing the associations' propensity towards understanding their human assets. Moreover, the examination paper zeroed in on recognizing the measurement challenges at that point talking about their prerequisites just as giving instances of measurement techniques applied by current business associations.
The present study identified role of human resource management in the realization of competitiven... more The present study identified role of human resource management in the realization of competitiveness in industrial organizations and has focused primarily on some important issues related to human resource management selection, training, motivating, attracting, employing, evaluating employees, and the setting of salaries, fees and rewards and the realization of competitiveness among business organizations. This paper has undergone the evolution of HRM from past to present which will be discussed in a theoretical concept. Then the role of human resources for organizations to gain competitive advantage and the innovations in HRM in the 21st century will be analyzed in a strategic view. Data were drawn from a sample of two industrial business organizations in the city of Amman. The study results showed that there is a significance relationship between the factors such as training, motivating, attracting, employing, evaluating employees, and the setting of salaries, fees and rewards of employees and workers and the realization of competitiveness among industrial business organizations. And this result is consistent with the outcome of previous studies.
The degree to which banks are committed to applying the dimensions of total quality with regards ... more The degree to which banks are committed to applying the dimensions of total quality with regards to serving their clients.
This study aimed to point out the ways and measures that used in the public sector organizations ... more This study aimed to point out the ways and measures that used in the public sector organizations to measure the customer satisfaction, and what are the benefits of this measurement. By tackling the Islamic Waqf Institution in Jordan as a case study to represent the study population, and by distributing a written questionnaire on (43) families who are suffering from poverty. The study results indicated that the Islamic Waqf Institution in its current situation is not able to accomplish a higher degree of customer satisfaction, because the institution does not respond beneficiaries ’ needs and desires in its activities. Recommendations and implications are also presented.
Our paper is mainly based on our own research data from the Czech Republic, Slovakia and Poland. ... more Our paper is mainly based on our own research data from the Czech Republic, Slovakia and Poland. It provides preliminary answer s to the question of how the performance of public bodies is related to their co untries` public administration education system. The first part assesses how succe ssful New Public Management (NPM) tools were in Central and Eastern Europe (CEE ). Our data and many other sources suggest that NPM based reforms delivered li ttle, for both general and regionspecific reasons. Along with many other factors NPM implementation is significantly influenced by the quality of public servants, which is partly determi ned by the quality of their education and training. To collect the necessary information on this topic we undertook a comprehensive study covering three countries. We fo und that public management programmes are rare in Poland, but entirely absent from the Czech Republic and Slovakia. In addition public service training focus es predominantly on the legal a...
This study aims at defining the role of the marketing factors in affecting the Jordanian student ... more This study aims at defining the role of the marketing factors in affecting the Jordanian student choice of a private university. Through asking a random sample consists of 25 females and 25 males about the factors according to their point of view, the financial cost has the most significant effect on their selection of the universities, but between females this factor was not significant word of mouth and university branding has higher degree in influencing the students choice of the university among females.
The present study identified role of human resource management in the realization of competitiven... more The present study identified role of human resource management in the realization of competitiveness in Industrial Organizations and has focused primarily on some important issues related to human resource management selection, training, motivating, attracting, employing, evaluating employees, and the setting of salaries, fees and rewards and the realization of competitiveness among business organizations. This paper has undergone for the evolution of HRM from past to present will be discussed in a theoretical concept. Then the role of human resources for organizations to gain competitive advantage and the innovations in HRM in the 21st century will be analyzed in a strategic view. Data was drawn from a sample of two industrial business organizations in the city of Amman. The study results showed that there is a significance relationship between the factors such as; raining, motivating, attracting, employing, evaluating employees, and the setting of salaries, fees and rewards of employees and workers and the realization of competitiveness among industrial business organizations. And this result is consistent with the outcome of previous studies.
This study is concerned with the opinion of a number of commercial bank managers towards advantag... more This study is concerned with the opinion of a number of commercial bank managers towards advantages of using Mobile Banking (MB). A sample of 59 Jordanian commercial banks branch managers was used. The sample was classified into three groups: branch location, gender and years of experience. The research finds that the managers who work in Amman feel that using Mobile Banking (MB) provides a high degree of comfort ability for the customers and an easy access to Wireless Application Protocol (WAP) and the male managers feel that using Mobile Banking (MB) is concerned with personal contact and it has easy procedures to obtain from a bank. The research finds that the managers who have less than 8 years experience feel that using Mobile Banking (MB) provide monitoring & following reports related to work more than those who have 15 years experience & above.
This study aims at defining the role of the marketing factors in affecting the Jordanian student ... more This study aims at defining the role of the marketing factors in affecting the Jordanian student choice of a private university. Through asking a random sample consists of 25 females and 25 males about the factors according to their point of view, the financial cost has the most significant effect on their selection of the universities, but between females this factor was not significant word of mouth and university branding has higher degree in influencing the students choice of the university among females.
2nd International Conference on Assessing Quality in Higher Education, 1st 3rd December, 2008, ... more 2nd International Conference on Assessing Quality in Higher Education, 1st 3rd December, 2008, Lahore - Pakistan ... META EVALUATION OF A TEACHERS' EVALUATION PROGRAMME USING CIPP MODEL ... Dr. Muhammad Abdul Wahid Usmani, Director, ...
Sales forecasting is an essential task in the retail management field. Intelligent forecasting us... more Sales forecasting is an essential task in the retail management field. Intelligent forecasting using machine learning techniques can help discover the selection of feature variables that influence prediction of sales growth. A Python program implementation is adopted to compute; develop and visualizing forecasting model of historical sales data based on advertising media opted to do the effective sales promotion. Python supports working on predictive algorithms through accessing from Python libraries. For this purpose, it relies on the past observations based transaction data set file as an input to produce output without worrying about the underlying mechanism. The results indicated that TV media is the feature variable that influences the prediction of sales of linear regression model. Regression results of OLS model type are displayed with coefficient values to substitute in the linear regression equation. Seaborne library of Python is used to generate the visualization of charts and graphs.
Journal of Legal, Ethical and Regulatory Issues, 2021
Marketing communication has become a social marvel in the contemporary commercial center. It is e... more Marketing communication has become a social marvel in the contemporary commercial center. It is essential to see how marketing correspondence works and how consumer-brand connections can be upgraded through strategic marketing communication. Fundamental parts of contemporary marketing communication incorporate understanding the marketing promotion mix and integrated marketing communication with regards to mark building and consumer commitment. Marketing communication should be perceived, planned and executed in the general business and marketing strategy settings. Critically, similarly as the advanced marketing thinking moved its concentration from the exchange direction to relationship marketing, marketing communication needs a comparing renewal. Moreover, with the development of advanced media innovations, marketing communication media strategies are confronting exceptional challenges.
This investigation intended to gauge the effect of health service quality on patient's satisfacti... more This investigation intended to gauge the effect of health service quality on patient's satisfaction in the hospitals of public and private areas in Jordan. To accomplish the point of this examination an irregular example of inpatients was picked to lead this investigation inside. The example comprised of 450 inpatients. To decide the effect of health service quality on patient's satisfaction the analyst utilized an extraordinary measure called "SERVPERF" which was planned exceptionally to gauge the quality of service in various Service areas the substance legitimacy of the measure directed by panel judges and all through the numerous utilization of this measure throughout the time. The dependability of the measure processed utilizing Cronbach alpha and the outcome demonstrated that the inward consistency of the measure was 90%. The result revealed that there is an Effect for the health service quality on patient's satisfaction, also there is a critical measurable distinction of the effect of health service quality on patient's satisfaction between hospitals of public and private area notwithstanding that the responsiveness reduction of health service quality has the most minimal mean out of other service quality decreases openly and private areas. This study finds out many recommendations that the hospital's administration in both public and private sector should to raise up the employee's qualifications to ward assimilation of the patients need and wants such as to tell them exactly when service will be performed, and to submit prompt service for the patients, and the employees should have the willing to help patients while the hospital's administrations should put mechanisms to keep in touch with patients after discharge to hear from them about their Hospitals service and the extent of their satisfactions because the patients after discharge feet freely to say and criticize.
Sales forecasting is an essential task in the retail management field. Intelligent forecasting us... more Sales forecasting is an essential task in the retail management field. Intelligent forecasting using machine learning techniques can help discover the selection of feature variables that influence prediction of sales growth. A Python program implementation is adopted to compute; develop and visualizing forecasting model of historical sales data based on advertising media opted to do the effective sales promotion. Python supports working on predictive algorithms through accessing from Python libraries. For this purpose, it relies on the past observations based transaction data set file as an input to produce output without worrying about the underlying mechanism. The results indicated that TV media is the feature variable that influences the prediction of sales of linear regression model. Regression results of OLS model type are displayed with coefficient values to substitute in the linear regression equation. Seaborne library of Python is used to generate the visualization of charts and graphs.
Advances in the capabilities of data technologies and the desire for accelerated business advance... more Advances in the capabilities of data technologies and the desire for accelerated business advancements are inspiring services firms, such as banks, to re-engineer their current business processes and cycles and develop newer business models. The execution of self-service through a web-based portal is one of the critical business models being actualized by banks. These portals are expected to encourage upgrades in the quality of customer services. Yet, there is a need to develop research models to inspect what features of portals or web sites and how they could enhance customer perceptions of quality and satisfaction. This paper draws upon hypotheses and ideas from information systems and services marketing literatures to develop a rich model and suggestion connecting the features of web portals/websites and customer satisfaction with internet banking services. Exact exploration results show that while internet banking customer satisfaction in Riyadh can be enhanced by closing service connection gap and service information gap, the overall service quality can be improved by closing the service connection gap and service guidelines gap.
Journal of Legal, Ethical and Regulatory Issues, 2021
This research paper talks about a significant subject spoke to in the human capital, which is han... more This research paper talks about a significant subject spoke to in the human capital, which is handled as a cutting-edge ide which thinks about people's capacities, possibilities, and abilities as the foremost capital of present-day Organizations. Managing the job of "personnel undertakings human resources" is not any more limited to how to draw in, select, enlist, train labor force, and follow up their profession issues. Such job has changed in the light of the new impression of the human capital, which is recognized as: total people's perspectives, mastery, knowledge, innovativeness, energy, and eagerness towards their professions. It encompasses the intrinsic and acquired capacities of each individual and incorporates education, knowledge, training, experiences, talents, energies, creativity, and core competencies of organizations' human resources. The paper likewise centers on the connection between human capital and knowledge. It shows a solid contact between the scholarly capital and the human capital which lies in the way that the scholarly capital tends to the organization's knowledge. Besides, it centers around development and imagination and persuades confronting difficulties and danger taking at work and looks to accomplish the upper hand through producing groundbreaking thoughts. The human capital is the sole asset that can accomplish this since its principle trademark is the assortment and variety of gifts and aptitudes, which require exceptionally experienced work force, different knowledge and quality capacities which are the primary segments of the human capital. Moreover, the exploration tends to the human capital as a novel source which is inimitable and difficult to copy and it additionally features the authentic phases of interest in human capital. At last, the exploration inspects the issue of estimating the human capital and its significance in the Organizations techniques to recognize their human resource and limits. In this specific situation, the measurement issues are recognized, the fundamental essentials and prerequisites are resolved, and the most applied measurements are finished up.
Human capital is a phrasing that centers around the all-out limits, ability, knowledge, abilities... more Human capital is a phrasing that centers around the all-out limits, ability, knowledge, abilities, imagination, energy and eagerness claimed by people working in associations, since they have the limits, possibilities and encounters are the certified capital and generally compelling. The connection between human capital and knowledge can be deciphered as twins' relationship, since one of them supplements the other. Human capital addresses the knowledge and abilities of people working in an association, and the wealth of the scholarly psyche is described by the creation of knowledge which is fundamental for the endurance of the association and its turn of events. Such mixture between human capital and knowledge is a helper and a driver towards accomplishing the upper hand that spurs producing novel thoughts. The paper featured the significance of human capital for associations as a basic and novel source that is hard to imitate or copy. It additionally shed light on the patterns of estimating human capital and its significance in developing the associations' propensity towards understanding their human assets. Moreover, the examination paper zeroed in on recognizing the measurement challenges at that point talking about their prerequisites just as giving instances of measurement techniques applied by current business associations.
The present study identified role of human resource management in the realization of competitiven... more The present study identified role of human resource management in the realization of competitiveness in industrial organizations and has focused primarily on some important issues related to human resource management selection, training, motivating, attracting, employing, evaluating employees, and the setting of salaries, fees and rewards and the realization of competitiveness among business organizations. This paper has undergone the evolution of HRM from past to present which will be discussed in a theoretical concept. Then the role of human resources for organizations to gain competitive advantage and the innovations in HRM in the 21st century will be analyzed in a strategic view. Data were drawn from a sample of two industrial business organizations in the city of Amman. The study results showed that there is a significance relationship between the factors such as training, motivating, attracting, employing, evaluating employees, and the setting of salaries, fees and rewards of employees and workers and the realization of competitiveness among industrial business organizations. And this result is consistent with the outcome of previous studies.
The degree to which banks are committed to applying the dimensions of total quality with regards ... more The degree to which banks are committed to applying the dimensions of total quality with regards to serving their clients.
This study aimed to point out the ways and measures that used in the public sector organizations ... more This study aimed to point out the ways and measures that used in the public sector organizations to measure the customer satisfaction, and what are the benefits of this measurement. By tackling the Islamic Waqf Institution in Jordan as a case study to represent the study population, and by distributing a written questionnaire on (43) families who are suffering from poverty. The study results indicated that the Islamic Waqf Institution in its current situation is not able to accomplish a higher degree of customer satisfaction, because the institution does not respond beneficiaries ’ needs and desires in its activities. Recommendations and implications are also presented.
Our paper is mainly based on our own research data from the Czech Republic, Slovakia and Poland. ... more Our paper is mainly based on our own research data from the Czech Republic, Slovakia and Poland. It provides preliminary answer s to the question of how the performance of public bodies is related to their co untries` public administration education system. The first part assesses how succe ssful New Public Management (NPM) tools were in Central and Eastern Europe (CEE ). Our data and many other sources suggest that NPM based reforms delivered li ttle, for both general and regionspecific reasons. Along with many other factors NPM implementation is significantly influenced by the quality of public servants, which is partly determi ned by the quality of their education and training. To collect the necessary information on this topic we undertook a comprehensive study covering three countries. We fo und that public management programmes are rare in Poland, but entirely absent from the Czech Republic and Slovakia. In addition public service training focus es predominantly on the legal a...
This study aims at defining the role of the marketing factors in affecting the Jordanian student ... more This study aims at defining the role of the marketing factors in affecting the Jordanian student choice of a private university. Through asking a random sample consists of 25 females and 25 males about the factors according to their point of view, the financial cost has the most significant effect on their selection of the universities, but between females this factor was not significant word of mouth and university branding has higher degree in influencing the students choice of the university among females.
The present study identified role of human resource management in the realization of competitiven... more The present study identified role of human resource management in the realization of competitiveness in Industrial Organizations and has focused primarily on some important issues related to human resource management selection, training, motivating, attracting, employing, evaluating employees, and the setting of salaries, fees and rewards and the realization of competitiveness among business organizations. This paper has undergone for the evolution of HRM from past to present will be discussed in a theoretical concept. Then the role of human resources for organizations to gain competitive advantage and the innovations in HRM in the 21st century will be analyzed in a strategic view. Data was drawn from a sample of two industrial business organizations in the city of Amman. The study results showed that there is a significance relationship between the factors such as; raining, motivating, attracting, employing, evaluating employees, and the setting of salaries, fees and rewards of employees and workers and the realization of competitiveness among industrial business organizations. And this result is consistent with the outcome of previous studies.
This study is concerned with the opinion of a number of commercial bank managers towards advantag... more This study is concerned with the opinion of a number of commercial bank managers towards advantages of using Mobile Banking (MB). A sample of 59 Jordanian commercial banks branch managers was used. The sample was classified into three groups: branch location, gender and years of experience. The research finds that the managers who work in Amman feel that using Mobile Banking (MB) provides a high degree of comfort ability for the customers and an easy access to Wireless Application Protocol (WAP) and the male managers feel that using Mobile Banking (MB) is concerned with personal contact and it has easy procedures to obtain from a bank. The research finds that the managers who have less than 8 years experience feel that using Mobile Banking (MB) provide monitoring & following reports related to work more than those who have 15 years experience & above.
This study aims at defining the role of the marketing factors in affecting the Jordanian student ... more This study aims at defining the role of the marketing factors in affecting the Jordanian student choice of a private university. Through asking a random sample consists of 25 females and 25 males about the factors according to their point of view, the financial cost has the most significant effect on their selection of the universities, but between females this factor was not significant word of mouth and university branding has higher degree in influencing the students choice of the university among females.
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Papers by Marwan Shammot