Reputation Management

Turn Every Happy Customer
Into a 5-Star Review — Automatically

90% of buyers check online reviews before booking. Your reputation is either working for you or against you, 24 hours a day. The Review Engine makes sure it is always working for you — without you lifting a finger.

90%
of buyers check reviews
before booking
3x
more calls for businesses
with 4+ star ratings
100%
automated — no manual
follow-up needed
0
bad reviews reach Google
without your knowledge
The Problem

You Do Great Work.
But Nobody Knows It.

Most local businesses rely on word of mouth and hope. But hope is not a marketing strategy — especially when your competitors are collecting reviews on autopilot.

BUSY

You Forget to Ask

The job is done, the customer is happy, and you move on to the next one. Asking for a review never happens — not because you don't want it, but because there is simply no time. Weeks pass. The moment is gone.

QUIET

Happy Customers Stay Silent

Satisfied customers rarely leave reviews unprompted. Unhappy ones almost always do. Without a system to capture positive feedback at the right moment, your online reputation ends up skewed by the minority who had a bad experience.

RISK

One Bad Review Can Hurt You

A single 1-star review posted publicly — before you even know about it — can drag your rating down and cost you bookings for months. You had no chance to fix it first. The damage is done before you can respond.

The result? A business that delivers excellent service but looks average online — while competitors with a review system in place collect 5-star ratings and rank higher on Google every single week.

How It Works

Meet the Review Engine
Built Into Your Marketing System

Two integrated tools working silently in the background — ensuring your reputation grows and stays visible, every single day.

Powered by Local Biz Marketing System
1
Mechanic One

Automated Review Requests

The moment a job is marked complete in your system, an automated review request is sent to your customer — by both SMS and email. No manual follow-up. No forgetting. The message goes out while the experience is still fresh and the customer is still happy.

Triggered automatically when job status changes to "Complete"
Sent via SMS and email for maximum reach
Personalised with your business name and customer's first name
Timed to catch customers at peak satisfaction
Auto SMS Preview
Hi Sarah! It's Mike from Peak Plumbing. We hope your repair went smoothly today. Would you mind taking 30 seconds to leave us a quick review? It really helps our small business.
Sent automatically · 2 minutes after job closed
Sure, happy to! — 5 stars left on Google
2
Mechanic Two

Centralised Reputation Dashboard

Managing Google, Facebook, and Yelp separately is chaotic. The Review Engine brings every review from every platform into one clean dashboard. See new reviews as they come in, track your star rating over time, and spot trends — all without logging into multiple accounts.

All platforms in one place — Google, Facebook, Yelp
Track star rating trends over days, weeks, and months
Get notified instantly when a new review is posted
Full transparency — you see everything, always
Your Review Dashboard
Google Business 4.9 / 5 142 reviews
Facebook 4.8 / 5 87 reviews
Yelp 4.5 / 5 34 reviews
Overall Average: 4.8 Stars — Excellent
Strategic Benefits

What a Steady Stream of 5-Star Reviews
Actually Does for Your Business

Reviews are not just social proof — they are a direct growth lever. Here is what the Review Engine delivers beyond just a better star rating.

STARS

More Reviews. Higher Average Rating.

Automation delivers a level of consistency no human can maintain. By reaching customers at the exact moment of peak satisfaction — right after a job is complete — you capture positive feedback before the moment passes. The result is a steady, reliable flow of new reviews that raises your average rating week after week.

4.8+
Average star rating achieved by businesses using automated review systems
MAPS

Dominate Local Google Search

For local businesses, reviews are a direct ranking signal. Google's algorithm weighs three factors: quantity, quality, and recency. The Review Engine delivers all three — continuously. Businesses with more frequent, higher-quality reviews rank higher in the Google Map Pack, where 80% of local clicks happen.

80%
of local search clicks go to businesses in the top 3 Google Map Pack positions
CONV

Higher Conversion Rate — More Bookings

Even when a customer finds you, they will not call if they do not trust you. A strong star rating is the most effective silent sales tool you have. Businesses with 4.0+ stars see significantly higher click-through rates from Google and higher lead-to-customer conversion rates — more calls, more bookings, more revenue.

3x
more inbound calls for businesses with 4+ star ratings vs. those below 3.5 stars
"Think of the Review Engine as your most effective, always-on sales team member — one who never takes a day off and works to build your reputation while you sleep."
— Joe Theriault, Fractional CMO & AI Growth Strategist
Done-For-You

We Set It Up.
We Run It.
You Get the Reviews.

You do not need to learn any software, manage any settings, or follow up with any customers. We handle everything — from connecting your review platforms to training the system on your business.

1

We Connect Your Review Platforms

We link your Google Business Profile, Facebook, and Yelp accounts to your system — so reviews flow in from every platform automatically.

2

We Build Your Review Funnel

We customise the SMS and email messages with your business name, set the timing, and connect everything to your review platforms before going live.

3

We Test Everything Before It Goes Live

We run the full flow end-to-end before activating — so you know it works perfectly before your first customer ever sees it.

4

Reviews Start Coming In — On Autopilot

From that point on, every completed job triggers the system automatically. You watch your reviews grow inside your dashboard.

Book a Free Strategy Call →
Local Biz Marketing System

Your Review Engine Lives Here

Everything managed in one platform — set up and run by Hummingbird Media Group on your behalf.

Automated SMS + email review requests
Google, Facebook & Yelp connected
Centralised dashboard — all reviews in one place
Instant alerts when new reviews come in
Full transparency — you see every review, always
No long-term contracts — cancel any time
Done-For-You Setup · No Tech Skills Required · Fully Managed
Your Competitors Are Not Waiting

Every Week Without the Review Engine
Is a Week Your Competitors Pull Ahead

Right now, businesses just like yours are collecting 5-star reviews automatically — ranking higher on Google and winning more customers. Book a free strategy call and we will show you exactly how the Review Engine works and what it would look like for your business.

Free 30-minute call  ·  No pressure  ·  No obligation

Done-For-You Setup
Local Biz Marketing System
No Long-Term Contracts
Full Transparency Dashboard