Sarcouncil Journal of Entrepreneurship and Business Management , 2025
This study examines the impact of customer perceived value on customer satisfaction mediated by ... more This study examines the impact of customer perceived value on customer satisfaction mediated by social and emotional perceived value associated with Aasandha insurance provided by the government to all the Maldivians. A questionnaire was distributed on a Likert scale among the insurance users who were recruited from hospitals, pharmacies and clinics from three (3) regions of Maldives. A sample of 106 participants were selected using stratified convenient sampling techniques. Data was analysed using SPSS and AMOS. 22.0. The finding indicated that functional perceived value has significantly positive impact on social, emotional perceived values and customer satisfaction. Also, it was found that social and emotional values have significantly positive mediating impact on the relationship between functional perceived value and customer satisfaction. This study did not find any significant impact of economic, social and emotional perceived value on customer satisfaction. Therefore, it is concluded that enhancing functional values such as reliability, quality and trust will improve customer satisfaction and foster public trust. This study is unique as this could be the pioneering study on Asandha insurance scheme offered in Maldives. This study contributes to establish the key determinants of public or customer satisfaction of Asandha insurance scheme. Future studies should include a fair number of publics who often deal with Asandha corporation regarding the insurance scheme.
The main purpose of this research is to examine the influence of workload and level of stress on ... more The main purpose of this research is to examine the influence of workload and level of stress on work life balance, commitment and job performance. The data was collected using a Likert Scale Questionnaire which ranges between 1 (strongly disagree) and 5 (strongly agree) from a sample of 100 respondents from university using random sampling techniques. The data was analysed using SPSS 22.0 to examine the influence of workload and level of stress on dependent variable work life balance, commitment and job performance. The analysis found that there is a significantly strong negative correlation between workload and employee outcomes such as performance, commitment and work-life balance, but has positive correlation with the level of stress. Similarly, level of stress has significantly negative correlation with work-life balance, commitment and performance. In terms of regression analysis, it was found that workload and level of stress has significantly negative influence on work-life balance. Also, level of stress has significantly negative influence on commitment and performance, while the study did not find any significant influence of workload on employee commitment, and performance. However, workload has a significantly positive influence on the level of stress. Therefore, it is concluded that by allocating appropriate level of workload is critical to improve work-life balance and reducing level of stress. Furthermore, by reducing level of stress will improve work-life balance, commitment and performance of university employee in Maldives. It is strongly recommended to increase the sample size by including all academic institution in Maldives in order to generalize the finding across the county. The finding of the study can be used by policy makers to formulate relevant workload and work-life balance policies to enhance and improve employee productivity and commitment. Moreover, the finding of the study confirmed that the workload and level of stress are two key determinants of work-life balance. Similarly, the finding of the study can be used to design relevant workshops and training to foster awareness among the human resource managers to address workload.
The purpose of this study is to examine the elements that influence the purchase intentions in on... more The purpose of this study is to examine the elements that influence the purchase intentions in online shopping for clothes in Shaviyan atoll Maldives. This study discusses some of the most common factors found in the literature including brand awareness, purchase intention, attitude, price of the product and convenience. The sample included randomly selected 100 residents from Shaviyan atoll Maldives. A likert-scaled questionnaire with 31 questions has been deployed as the research instrument. As a descriptive causal study, the responses have been analysed via regression analysis by using SPSS. The findings indicated that customers' attitude as the only significant factor to predict the shopping behaviour. The study may provide valuable information for entrepreneurs in strategising marketing activities and deploying resources towards a more result-oriented business approach.
The aim of this study is to examine the effect of Learning Style and Knowledge Sharing Behaviour ... more The aim of this study is to examine the effect of Learning Style and Knowledge Sharing Behaviour on Leadership Effectiveness among the leaders. This study has proposed Learning Style and Knowledge Sharing as independent variables in this study. Leadership Effectiveness is the dependent variable. This conceptual paper has several research papers and articles to conceptualise the proposed framework. The study has reviewed more than fifty (50) scholarly articles on the subject matter to examine the effect of Knowledge Sharing Behaviour and Learning Style on leadership effectiveness. All the articles reviewed in this papers are empirical and conceptual papers design to collect quantitative data. The conceptual analysis shows that learning style and knowledge sharing behaviour has a positive and significant effect on the leadership effectiveness. However the most of the studies referred in this analysis are based in education and service sector. From the review, it was also found that there is lack of studies examining knowledge sharing behaviour and learning style effect on leadership effectiveness. This study will contribute by establishing the link between knowledge sharing behaviour, learning style and leadership effectiveness simultaneously. Also this study will be able to use by training and development of companies to design the training program to enhance, knowledge sharing and to adopt appropriate learning style to improve leadership. In this study, it was proposed to examine the effect of learning style and knowledge sharing behaviour on leadership effectiveness among leaders simultaneously, while in the past knowledge sharing was conducted to examine the effect on leadership effectiveness, while there was a lack of literature on learning style and leadership effectiveness.
The purpose of this research is to examine the impact of gamification on employee engagement and ... more The purpose of this research is to examine the impact of gamification on employee engagement and work performance among employees working in IT Multinationals in Malaysia. And to examine the mediating effect of employee engagement on the relationship between gamification and employee performance. Finally, to test the moderating effect of gamification on the relationship between employee engagement and employee performance. Data was collected using a self-rating Likert-Scale questionnaire with a rating scale from 1-5, denoting 1 is strongly disagree, and 5 denotes strongly agree. A Sample of 220 employees were selected using simple random probability sampling of those employees working in IT Multinationals. Data were analyzed using confirmatory factor analysis and structure equation modelling under bootstrapping methods via AMOS22. The result shows that gamification does not directly affect employee performance among the IT Multinational in Malaysia. However, gamification has a signi...
The aim of this research is to examine the determinants of social media adoption and its effect o... more The aim of this research is to examine the determinants of social media adoption and its effect on social media returns. Data were collected from 100 managers working at small-medium enterprises using a Likert rating questionnaire (1-5). Data were analysed using Structural Equation Modelling. The result indicated that only subjective norm has a significant effect on social media adoption. Also, this study found that social media adoption has a significant and positive effect on social media returns. The study did not find any significant effect of perceived usefulness, perceived ease of use, leadership, and organizational innovativeness on social media adoption. Therefore, it was concluded that subjective norms will enhance the adoption of social media, whereby social media returns would increase through the adoption of social media. Managers will be able to formulate effective policies and strategies to design training programs to foster social media adoption.
This research is aimed at establishing the impact of strategic leadership on organizational perfo... more This research is aimed at establishing the impact of strategic leadership on organizational performance on SMEs in Malaysia. The research has been done in Muar, Johor, Malaysia. A review was done on the strategic leadership theories, models and past literature done by other researchers to adopt the various determinants that impact the organizational performance. A theoretical framework was established with five major independent variables: leadership vision, strategic direction, core competencies, developing people and innovation capability and dependent variable: organizational performance. A set of questionnaire with structured questions was generated and measured using 5-point Likert Scale. The primary data was collected from the top management using convenience sampling. The sample size consists of 100 respondents who are directors, CEO, managers and top executives of 10 SMEs in Muar. This study used AMOS software to analyze the data. Confirmatory Factor Analysis (CFA) was used ...
Chicago Booth PCE: Entrepreneurship & Management (Topic), 2017
The purpose of the research is to examine the impact of entrepreneurial characteristics among stu... more The purpose of the research is to examine the impact of entrepreneurial characteristics among students and the role of gender on inclination towards entrepreneurship. Based on past literature specific traits such as risk-taking propensity, innovativeness, tolerance of ambiguity, self-efficacy and need for achievement were used to measure Entrepreneurial characteristics. 240 students both females and males from different races and faculties from Asia Pacific University (APU) were surveyed using a combination of descriptive and explanatory research design. The reliability was calculated using alpha Cronbach (α=.952). The descriptive statistics ANOVA, regression linear was applied to test the hypotheses. We found that tolerance for ambiguity and need for achievement traits are most prevalent two attributes of entrepreneurship among the students. Foreign students scored a higher mean on five entrepreneurial traits. The most prevalent traits of among foreign students is tolerance of ambi...
The purpose of this research is to explore the current learning organisation practices at HP Mala... more The purpose of this research is to explore the current learning organisation practices at HP Malaysia. This study was carried out among 5 senior employees of HP Malaysia using convenient sampling method. A qualitative interview was conducted to collect data and coded using grounded theory. The codes were used to discover a relevant theory (Watkins and Mersick (2003) 7 dimensions of learning organisation. The themes were analysed and found that team learning, system connectivity and strategic leadership plays an important role in creating and fostering learning organisation practices at HP Malaysia. The continuous learning, feedback and dialogue promote learning but at certain level such practices are not seen favourable by all the employees. Also embedded system practices in creating a learning culture is little bit rhetoric and not well established. Empowerment is practiced but it looks more rhetoric than what it seems. To foster learning organisation, HP Malaysia must truly empowe...
This purpose of this research was to investigate the impact of CEO gender on Employee Turnover an... more This purpose of this research was to investigate the impact of CEO gender on Employee Turnover and Returns for the year 2017 in 40 companies of Fortune 1000. This research adopted causal research design and quantitative research method. The collected data were examined by the independent sample t-test via SPSS software. The study found that CEO Gender has a significant impact on Returns per Employee in terms of profits. However, CEO Gender was not found to have any impact on Employee Turnover. The findings of the study suggest that gender of the CEO matters in giving rise to returns per employee through profit. The findings also suggested that despite gender impacts, underrepresentation of women in executive managerial positions are results of social perceptions and should be looked up to reduce gender gaps to increase organisational performance and productivity. This research also emphasises that organisational policies and practices could be implemented to encourage women into lea...
The purpose of this research is to examine the impact of real estate sales representative’s cultu... more The purpose of this research is to examine the impact of real estate sales representative’s cultural intelligence on customer satisfaction in Malaysia. A sample size of 535 respondents as customers who have experienced interacting real estate sales representatives was used to collect the relevant data through the convenience sampling method and analyzed using SPSS 21 and AMOS 22 software. The results show that meta-cognitive and cognitive cultural intelligence has no significant impact on customer satisfaction, meanwhile motivational and behavioral cultural intelligence has a significant and positive impact on customer satisfaction. Therefore it was concluded that enhancing the cultural intelligence of sales representatives will increase customer satisfaction among the property buyers and tenants. This study will be useful for the real estate industry and human resource managers to emphasize on selecting employees as sales representatives with high cultural intelligence and connecti...
Gender diversity has tremendously gained attention in the corporate world both among policy maker... more Gender diversity has tremendously gained attention in the corporate world both among policy makers and researchers. This is because it has been believed that gender diverse board brings different perspectives of idea to the board which enhances the firm financial performance. The purpose of this research is to examine the impact of gender diversity on Indian firm’s financial performance. The research has been carried out on 21 female dominated companies (having more than 10% female director’s) and 21 male dominated companies (having less than 10% female directors) listed on Bombay Stock Exchange (BSE) with total population of 220 companies spread across different industry segment from both public and private sectors. This research employed cross-sectional data for a period of 2017 and used stratified proportionate random sampling technique. The dependent variable firm financial performance adopted by the study used accounting base-return which is measure by Return on asset (ROA) and...
The aim of this research is to investigate the impact of Individual learning on Team learning and... more The aim of this research is to investigate the impact of Individual learning on Team learning and Innovation in the Petroleum Industry of Malaysia. The study will carry this research through engaging 321 employees of one petroleum company (PETRONAS) in Malaysia using convenience sampling. The independent variables are Mental Models, Personal Mastery, Dialogue and Inquiry, Continuous Learning and Empowerment to gauge the impact on the dependent variable Team learning and Innovation. This study will employ Confirmatory Factor analysis and Structural Equation Modelling using AMOS20. The results of the study indicated that Empowerment is the only attribute of individual learning that is found to be significant with team learning and Innovation as well while Dialogue & Inquiry has a positive and significant impact on team learning but not innovation while other all factors are found to be insignificant with the dependent variables in the studied context. Moreover, it is recommended to en...
Indonesian Journal of Sustainability Accounting and Management, 2019
This study examines the impact of environmental reporting on the financial performance of Fortune... more This study examines the impact of environmental reporting on the financial performance of Fortune 500 firms from 2013 to 2017. It appraises financial performance by measuring three independent variables: reduction in greenhouse gas emissions, reduction in waste, and reduction in water consumption. While the target population comprised the top 100 CSR-reputed companies listed on Fortune 500, the sample size was determined to be 50 based on observations of 250 companies. The collected data were analyzed using descriptive statistics, correlation, and regression analysis. Findings indicated that reduction in nominated variables such as greenhouse gas emissions and water consumption had a positive and significant impact on financial performance, whereas that in another variable, i.e., waste, had a negative and significant impact on financial performance. Thereby, this study recommends that firms should adopt environment-friendly resources to attract stakeholders as well as save the plane...
Indonesian Journal of Management and Business Economics, 2018
This research examines the influence of store attributes namely store assortment, aesthetics, sto... more This research examines the influence of store attributes namely store assortment, aesthetics, store convenience, and store service and customer relation on customer satisfaction and purchase intention. A sample of 373 customers were used to collect data using convenient sampling methods at the time of shopping from various hypermarkets located in Selangor. A Likert-scale questionnaire from 1 to 5 was used to measure the items. To analyses the data, SPSS and AMOS software were used. The path analysis showed that store assortment, aesthetics and store convenience had a positive and significant impact on customer satisfaction and purchase intention except store service and customer relation. Therefore, it is very vital for retail managers and marketers to promote these attributes and make it visible for customers to increase satisfaction and purchase volumes. This research potentially contributes to develop and implement more successful relationship marketing strategies for retailers a...
The purpose of this paper is to investigate the impact of capital structure decisions on the perf... more The purpose of this paper is to investigate the impact of capital structure decisions on the performance of the firm. The investigation has been performed using a data of 62 listed non-financial Egyptian firms over a period of fourteen years from 2003-2016. This study used two measures for performance the dependent variable which are ROA and ROE, the most common used measures agreed upon on the majority of previous studies. Whereas, for the independent variable “the capital structure, the study uses the three measures of capital structure which are total debt to total assets (TD), total short-term debt to total assets (STD), and total long-term debt to total assets (LTD). The results showed when using ROA as a measure of performance, a significant negative impact of capital structure (TD, STD, and LTD) exists; while in case of using ROE as a measure of performance, there’s a significant negative impact of capital structure only when using STD, otherwise a positive significant impact...
Indonesian Journal of Management and Business Economics, 2018
This study investigates the impact of Ease of Doing Business on Inward FDI over the period from 2... more This study investigates the impact of Ease of Doing Business on Inward FDI over the period from 2011 to 2015 across the globe. This study measures ease of doing business using starting a business, getting credit, registering property, paying taxes and enforcing contracts. The research used a sample of 177 countries from 190 countries listed in World Bank. Least square regression model via E-views software used to examine causal relationship. The study found that ease of doing business indicators ‘Enforcing Contracts’ was found to have a positive significant impact on Inward FDI. Nevertheless, ‘Getting Credit’ and ‘Registering Property’ were found to have a negative significant impact on Inward FDI. However, ‘Starting a Business’ and ‘Paying Taxes’ have no significant impact on Inward FDI in the studied timeframe of this research. The findings of the study suggested the ease of doing business enables inward FDI through better contract enforcements, getting credit and registering prop...
International Journal of Accounting and Business Management, 2015
This study aimed to identify the relationship between personality and team conflict. This study e... more This study aimed to identify the relationship between personality and team conflict. This study employed a sectional approach in collecting data. Data were collected from one of the company in Melaka, Malaysia namely LTK Sdn Bhd. This study collected a sample of 100 full time employees using simple random probability sampling technique. A multicultural experience questionnaire with a likert-scale rating 1-5 was used. The data was processed using the Statistical Package for Social Science (SPSS) version 20.0 for window. To ensure reliability and validity the questionnaire was checked by Cronbach's alpha and principal components analysis. The correlation analysis shows that personality has positive and significant association with relationship conflict except openness of personality. Neuroticism of personality was found to have a positive and significant association with task conflict while other dimensions of personality were found to have positive but non-significant with task conflicts. Similarly this study found that neuroticism and agreeableness only is significant and positively associated with process conflict. Implication and suggestion for future research are discussed.
Sarcouncil Journal of Entrepreneurship and Business Management , 2025
This study examines the impact of customer perceived value on customer satisfaction mediated by ... more This study examines the impact of customer perceived value on customer satisfaction mediated by social and emotional perceived value associated with Aasandha insurance provided by the government to all the Maldivians. A questionnaire was distributed on a Likert scale among the insurance users who were recruited from hospitals, pharmacies and clinics from three (3) regions of Maldives. A sample of 106 participants were selected using stratified convenient sampling techniques. Data was analysed using SPSS and AMOS. 22.0. The finding indicated that functional perceived value has significantly positive impact on social, emotional perceived values and customer satisfaction. Also, it was found that social and emotional values have significantly positive mediating impact on the relationship between functional perceived value and customer satisfaction. This study did not find any significant impact of economic, social and emotional perceived value on customer satisfaction. Therefore, it is concluded that enhancing functional values such as reliability, quality and trust will improve customer satisfaction and foster public trust. This study is unique as this could be the pioneering study on Asandha insurance scheme offered in Maldives. This study contributes to establish the key determinants of public or customer satisfaction of Asandha insurance scheme. Future studies should include a fair number of publics who often deal with Asandha corporation regarding the insurance scheme.
The main purpose of this research is to examine the influence of workload and level of stress on ... more The main purpose of this research is to examine the influence of workload and level of stress on work life balance, commitment and job performance. The data was collected using a Likert Scale Questionnaire which ranges between 1 (strongly disagree) and 5 (strongly agree) from a sample of 100 respondents from university using random sampling techniques. The data was analysed using SPSS 22.0 to examine the influence of workload and level of stress on dependent variable work life balance, commitment and job performance. The analysis found that there is a significantly strong negative correlation between workload and employee outcomes such as performance, commitment and work-life balance, but has positive correlation with the level of stress. Similarly, level of stress has significantly negative correlation with work-life balance, commitment and performance. In terms of regression analysis, it was found that workload and level of stress has significantly negative influence on work-life balance. Also, level of stress has significantly negative influence on commitment and performance, while the study did not find any significant influence of workload on employee commitment, and performance. However, workload has a significantly positive influence on the level of stress. Therefore, it is concluded that by allocating appropriate level of workload is critical to improve work-life balance and reducing level of stress. Furthermore, by reducing level of stress will improve work-life balance, commitment and performance of university employee in Maldives. It is strongly recommended to increase the sample size by including all academic institution in Maldives in order to generalize the finding across the county. The finding of the study can be used by policy makers to formulate relevant workload and work-life balance policies to enhance and improve employee productivity and commitment. Moreover, the finding of the study confirmed that the workload and level of stress are two key determinants of work-life balance. Similarly, the finding of the study can be used to design relevant workshops and training to foster awareness among the human resource managers to address workload.
The purpose of this study is to examine the elements that influence the purchase intentions in on... more The purpose of this study is to examine the elements that influence the purchase intentions in online shopping for clothes in Shaviyan atoll Maldives. This study discusses some of the most common factors found in the literature including brand awareness, purchase intention, attitude, price of the product and convenience. The sample included randomly selected 100 residents from Shaviyan atoll Maldives. A likert-scaled questionnaire with 31 questions has been deployed as the research instrument. As a descriptive causal study, the responses have been analysed via regression analysis by using SPSS. The findings indicated that customers' attitude as the only significant factor to predict the shopping behaviour. The study may provide valuable information for entrepreneurs in strategising marketing activities and deploying resources towards a more result-oriented business approach.
The aim of this study is to examine the effect of Learning Style and Knowledge Sharing Behaviour ... more The aim of this study is to examine the effect of Learning Style and Knowledge Sharing Behaviour on Leadership Effectiveness among the leaders. This study has proposed Learning Style and Knowledge Sharing as independent variables in this study. Leadership Effectiveness is the dependent variable. This conceptual paper has several research papers and articles to conceptualise the proposed framework. The study has reviewed more than fifty (50) scholarly articles on the subject matter to examine the effect of Knowledge Sharing Behaviour and Learning Style on leadership effectiveness. All the articles reviewed in this papers are empirical and conceptual papers design to collect quantitative data. The conceptual analysis shows that learning style and knowledge sharing behaviour has a positive and significant effect on the leadership effectiveness. However the most of the studies referred in this analysis are based in education and service sector. From the review, it was also found that there is lack of studies examining knowledge sharing behaviour and learning style effect on leadership effectiveness. This study will contribute by establishing the link between knowledge sharing behaviour, learning style and leadership effectiveness simultaneously. Also this study will be able to use by training and development of companies to design the training program to enhance, knowledge sharing and to adopt appropriate learning style to improve leadership. In this study, it was proposed to examine the effect of learning style and knowledge sharing behaviour on leadership effectiveness among leaders simultaneously, while in the past knowledge sharing was conducted to examine the effect on leadership effectiveness, while there was a lack of literature on learning style and leadership effectiveness.
The purpose of this research is to examine the impact of gamification on employee engagement and ... more The purpose of this research is to examine the impact of gamification on employee engagement and work performance among employees working in IT Multinationals in Malaysia. And to examine the mediating effect of employee engagement on the relationship between gamification and employee performance. Finally, to test the moderating effect of gamification on the relationship between employee engagement and employee performance. Data was collected using a self-rating Likert-Scale questionnaire with a rating scale from 1-5, denoting 1 is strongly disagree, and 5 denotes strongly agree. A Sample of 220 employees were selected using simple random probability sampling of those employees working in IT Multinationals. Data were analyzed using confirmatory factor analysis and structure equation modelling under bootstrapping methods via AMOS22. The result shows that gamification does not directly affect employee performance among the IT Multinational in Malaysia. However, gamification has a signi...
The aim of this research is to examine the determinants of social media adoption and its effect o... more The aim of this research is to examine the determinants of social media adoption and its effect on social media returns. Data were collected from 100 managers working at small-medium enterprises using a Likert rating questionnaire (1-5). Data were analysed using Structural Equation Modelling. The result indicated that only subjective norm has a significant effect on social media adoption. Also, this study found that social media adoption has a significant and positive effect on social media returns. The study did not find any significant effect of perceived usefulness, perceived ease of use, leadership, and organizational innovativeness on social media adoption. Therefore, it was concluded that subjective norms will enhance the adoption of social media, whereby social media returns would increase through the adoption of social media. Managers will be able to formulate effective policies and strategies to design training programs to foster social media adoption.
This research is aimed at establishing the impact of strategic leadership on organizational perfo... more This research is aimed at establishing the impact of strategic leadership on organizational performance on SMEs in Malaysia. The research has been done in Muar, Johor, Malaysia. A review was done on the strategic leadership theories, models and past literature done by other researchers to adopt the various determinants that impact the organizational performance. A theoretical framework was established with five major independent variables: leadership vision, strategic direction, core competencies, developing people and innovation capability and dependent variable: organizational performance. A set of questionnaire with structured questions was generated and measured using 5-point Likert Scale. The primary data was collected from the top management using convenience sampling. The sample size consists of 100 respondents who are directors, CEO, managers and top executives of 10 SMEs in Muar. This study used AMOS software to analyze the data. Confirmatory Factor Analysis (CFA) was used ...
Chicago Booth PCE: Entrepreneurship & Management (Topic), 2017
The purpose of the research is to examine the impact of entrepreneurial characteristics among stu... more The purpose of the research is to examine the impact of entrepreneurial characteristics among students and the role of gender on inclination towards entrepreneurship. Based on past literature specific traits such as risk-taking propensity, innovativeness, tolerance of ambiguity, self-efficacy and need for achievement were used to measure Entrepreneurial characteristics. 240 students both females and males from different races and faculties from Asia Pacific University (APU) were surveyed using a combination of descriptive and explanatory research design. The reliability was calculated using alpha Cronbach (α=.952). The descriptive statistics ANOVA, regression linear was applied to test the hypotheses. We found that tolerance for ambiguity and need for achievement traits are most prevalent two attributes of entrepreneurship among the students. Foreign students scored a higher mean on five entrepreneurial traits. The most prevalent traits of among foreign students is tolerance of ambi...
The purpose of this research is to explore the current learning organisation practices at HP Mala... more The purpose of this research is to explore the current learning organisation practices at HP Malaysia. This study was carried out among 5 senior employees of HP Malaysia using convenient sampling method. A qualitative interview was conducted to collect data and coded using grounded theory. The codes were used to discover a relevant theory (Watkins and Mersick (2003) 7 dimensions of learning organisation. The themes were analysed and found that team learning, system connectivity and strategic leadership plays an important role in creating and fostering learning organisation practices at HP Malaysia. The continuous learning, feedback and dialogue promote learning but at certain level such practices are not seen favourable by all the employees. Also embedded system practices in creating a learning culture is little bit rhetoric and not well established. Empowerment is practiced but it looks more rhetoric than what it seems. To foster learning organisation, HP Malaysia must truly empowe...
This purpose of this research was to investigate the impact of CEO gender on Employee Turnover an... more This purpose of this research was to investigate the impact of CEO gender on Employee Turnover and Returns for the year 2017 in 40 companies of Fortune 1000. This research adopted causal research design and quantitative research method. The collected data were examined by the independent sample t-test via SPSS software. The study found that CEO Gender has a significant impact on Returns per Employee in terms of profits. However, CEO Gender was not found to have any impact on Employee Turnover. The findings of the study suggest that gender of the CEO matters in giving rise to returns per employee through profit. The findings also suggested that despite gender impacts, underrepresentation of women in executive managerial positions are results of social perceptions and should be looked up to reduce gender gaps to increase organisational performance and productivity. This research also emphasises that organisational policies and practices could be implemented to encourage women into lea...
The purpose of this research is to examine the impact of real estate sales representative’s cultu... more The purpose of this research is to examine the impact of real estate sales representative’s cultural intelligence on customer satisfaction in Malaysia. A sample size of 535 respondents as customers who have experienced interacting real estate sales representatives was used to collect the relevant data through the convenience sampling method and analyzed using SPSS 21 and AMOS 22 software. The results show that meta-cognitive and cognitive cultural intelligence has no significant impact on customer satisfaction, meanwhile motivational and behavioral cultural intelligence has a significant and positive impact on customer satisfaction. Therefore it was concluded that enhancing the cultural intelligence of sales representatives will increase customer satisfaction among the property buyers and tenants. This study will be useful for the real estate industry and human resource managers to emphasize on selecting employees as sales representatives with high cultural intelligence and connecti...
Gender diversity has tremendously gained attention in the corporate world both among policy maker... more Gender diversity has tremendously gained attention in the corporate world both among policy makers and researchers. This is because it has been believed that gender diverse board brings different perspectives of idea to the board which enhances the firm financial performance. The purpose of this research is to examine the impact of gender diversity on Indian firm’s financial performance. The research has been carried out on 21 female dominated companies (having more than 10% female director’s) and 21 male dominated companies (having less than 10% female directors) listed on Bombay Stock Exchange (BSE) with total population of 220 companies spread across different industry segment from both public and private sectors. This research employed cross-sectional data for a period of 2017 and used stratified proportionate random sampling technique. The dependent variable firm financial performance adopted by the study used accounting base-return which is measure by Return on asset (ROA) and...
The aim of this research is to investigate the impact of Individual learning on Team learning and... more The aim of this research is to investigate the impact of Individual learning on Team learning and Innovation in the Petroleum Industry of Malaysia. The study will carry this research through engaging 321 employees of one petroleum company (PETRONAS) in Malaysia using convenience sampling. The independent variables are Mental Models, Personal Mastery, Dialogue and Inquiry, Continuous Learning and Empowerment to gauge the impact on the dependent variable Team learning and Innovation. This study will employ Confirmatory Factor analysis and Structural Equation Modelling using AMOS20. The results of the study indicated that Empowerment is the only attribute of individual learning that is found to be significant with team learning and Innovation as well while Dialogue & Inquiry has a positive and significant impact on team learning but not innovation while other all factors are found to be insignificant with the dependent variables in the studied context. Moreover, it is recommended to en...
Indonesian Journal of Sustainability Accounting and Management, 2019
This study examines the impact of environmental reporting on the financial performance of Fortune... more This study examines the impact of environmental reporting on the financial performance of Fortune 500 firms from 2013 to 2017. It appraises financial performance by measuring three independent variables: reduction in greenhouse gas emissions, reduction in waste, and reduction in water consumption. While the target population comprised the top 100 CSR-reputed companies listed on Fortune 500, the sample size was determined to be 50 based on observations of 250 companies. The collected data were analyzed using descriptive statistics, correlation, and regression analysis. Findings indicated that reduction in nominated variables such as greenhouse gas emissions and water consumption had a positive and significant impact on financial performance, whereas that in another variable, i.e., waste, had a negative and significant impact on financial performance. Thereby, this study recommends that firms should adopt environment-friendly resources to attract stakeholders as well as save the plane...
Indonesian Journal of Management and Business Economics, 2018
This research examines the influence of store attributes namely store assortment, aesthetics, sto... more This research examines the influence of store attributes namely store assortment, aesthetics, store convenience, and store service and customer relation on customer satisfaction and purchase intention. A sample of 373 customers were used to collect data using convenient sampling methods at the time of shopping from various hypermarkets located in Selangor. A Likert-scale questionnaire from 1 to 5 was used to measure the items. To analyses the data, SPSS and AMOS software were used. The path analysis showed that store assortment, aesthetics and store convenience had a positive and significant impact on customer satisfaction and purchase intention except store service and customer relation. Therefore, it is very vital for retail managers and marketers to promote these attributes and make it visible for customers to increase satisfaction and purchase volumes. This research potentially contributes to develop and implement more successful relationship marketing strategies for retailers a...
The purpose of this paper is to investigate the impact of capital structure decisions on the perf... more The purpose of this paper is to investigate the impact of capital structure decisions on the performance of the firm. The investigation has been performed using a data of 62 listed non-financial Egyptian firms over a period of fourteen years from 2003-2016. This study used two measures for performance the dependent variable which are ROA and ROE, the most common used measures agreed upon on the majority of previous studies. Whereas, for the independent variable “the capital structure, the study uses the three measures of capital structure which are total debt to total assets (TD), total short-term debt to total assets (STD), and total long-term debt to total assets (LTD). The results showed when using ROA as a measure of performance, a significant negative impact of capital structure (TD, STD, and LTD) exists; while in case of using ROE as a measure of performance, there’s a significant negative impact of capital structure only when using STD, otherwise a positive significant impact...
Indonesian Journal of Management and Business Economics, 2018
This study investigates the impact of Ease of Doing Business on Inward FDI over the period from 2... more This study investigates the impact of Ease of Doing Business on Inward FDI over the period from 2011 to 2015 across the globe. This study measures ease of doing business using starting a business, getting credit, registering property, paying taxes and enforcing contracts. The research used a sample of 177 countries from 190 countries listed in World Bank. Least square regression model via E-views software used to examine causal relationship. The study found that ease of doing business indicators ‘Enforcing Contracts’ was found to have a positive significant impact on Inward FDI. Nevertheless, ‘Getting Credit’ and ‘Registering Property’ were found to have a negative significant impact on Inward FDI. However, ‘Starting a Business’ and ‘Paying Taxes’ have no significant impact on Inward FDI in the studied timeframe of this research. The findings of the study suggested the ease of doing business enables inward FDI through better contract enforcements, getting credit and registering prop...
International Journal of Accounting and Business Management, 2015
This study aimed to identify the relationship between personality and team conflict. This study e... more This study aimed to identify the relationship between personality and team conflict. This study employed a sectional approach in collecting data. Data were collected from one of the company in Melaka, Malaysia namely LTK Sdn Bhd. This study collected a sample of 100 full time employees using simple random probability sampling technique. A multicultural experience questionnaire with a likert-scale rating 1-5 was used. The data was processed using the Statistical Package for Social Science (SPSS) version 20.0 for window. To ensure reliability and validity the questionnaire was checked by Cronbach's alpha and principal components analysis. The correlation analysis shows that personality has positive and significant association with relationship conflict except openness of personality. Neuroticism of personality was found to have a positive and significant association with task conflict while other dimensions of personality were found to have positive but non-significant with task conflicts. Similarly this study found that neuroticism and agreeableness only is significant and positively associated with process conflict. Implication and suggestion for future research are discussed.
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Papers by Zubair Hassan