Dmogg

Purpose: The purpose of this paper is to offer an operationalization of an aggregate construct and a decisive contribution to building a dynamic capabilities theory with marketing implications. The authors investigate the influence of dynamic capabilities, specifically routine creation through embedding learning and knowledge, on marketing capabilities and performance in Portugal. The authors examine the direct relationship between dynamic capabilities and marketing capabilities, which is indirectly linked to performance depending on the effectiveness of the resulting new resource configuration. Design/methodology/approach: The authors used four construct dimensions: knowledge creation routines, knowledge transfer processes, marketing capabilities, and firm performance. The study was based on an inter-industry random sample of firms selected from a commercial list. During a nine-month period the authors gathered data from a questionnaire delivered in hand to participating firms and collected through in-depth personal interviews. It was filled out by directors of Portuguese firms who agreed to participate in this study. Findings: First, dynamic capabilities play an important role in the evolution of marketing capabilities and the maintenance of competitive advantage. Specifically, the authors identified a link between knowledge creation routines and knowledge transfer processes with marketing capabilities. Second, the effect of dynamic capabilities on performance can be considered to be substantially indirect. However, the results also show a direct link between knowledge transfer and performance. Originality/value: First, the development of a model establishing the contribution to the evolution of marketing capabilities in order to compete in a changing environment, considering the critical effect of knowledge creation and transfer in a non-static market configuration. Second, the analysis of marketing capabilities from different layers, from strategic to more operational aspects.

Local products are underappreciated by Angolan consumers. However, there are some pioneer cases of local agri-food products that are valuing their producers. In as far as studies related to the creation of local value in Angola go; there is still a scarcity of literature. In this sense, the objective of this research is to shed light on what is being done in the field of value creation in local agri-food products. This study is anchored on extensive field research and comparative case studies of three Angolan agri-food products. In-depth interviews to producers and retailers and field and product analysis were used to compare the strategies of value creation. This article provides an operationalization of a model to assess value creation strategies on local agri-food products in emerging economies. We also provide empirical evidence from Angola, a country lacking scholar research. Firms show some efforts to create value in the "information" dimension, materialized through careful packaging and labeling, conveying of a set of informative elements that strengthen local product benefits. The progress in the remaining four value creation sources is yet unclear. The 'product' benefits from more advanced production systems and customer relationships revealed a strong weakness due to the nonexistence of consistent work with the distribution channels.

The link between local value creation through creative tourism and local development isn´t completely understood in the literature. Specifically it is unclear how creative tourism is developed in the context of rural communities with few resources and without a clear view of the path to value creation. This research analyses cooperation as an antecedent to value creation, in the context of creative tourism, based on five cases collected in five countries through in-depth interviews with local stakeholders. Results show that communities are able to recognize their potentialities and to cooperate to create value, however they are unable by themselves to overcome barriers to entrepreneurial behaviour. Results highlight the role of external entities: consensus facilitator, guidance and access to technical and financial resources.

Em Portugal, a perequação financeira sofreu em termos normativos diversos ajustamentos nos últimos 30 anos no sentido de corrigir as assimetrias regionais. Assente em critérios de distribuição que visam assegurar um mínimo de recursos financeiros igualmente a todos os municípios, a função redistributiva de recursos públicos entre o Estado Central e os municípios tem sido objecto de alterações continuadas, nem sempre alcançando os seus objectivos.

This article discusses what happens in our body and the response in the organizational environment addressing the chemical of stress and the chemical of happiness from dopamine (motivation hormone); serotonin (lead hormone); and oxytocin (trust hormone), correlating these chemicals to measure the level of trust that Brazilian workers have in their leaderships. The seriousness of the study of the chemical of happiness in the organizational environment is largely due to the understanding that they perform several important functions, especially decision making, which favors the execution of tasks. Within this context, especially with regard to decision making, the study of the love hormone, triggered by positive emotions through the chemical of happiness, or contrary, through the release of high doses of cortisol, has been shown to be necessary in the factor of prevention of negative consequences that reflects on mental health, culture and organizational climate, causing conflicts among employees, impairing cognitive potential, creativity and problem solving, making employees work unmotivated, causing, for the most part, or turnover. In order to discuss this subject, the methodology used was the qualitative research of an exploratory nature and literature review that, together with the data collection, sought to address the objectives of this article.

A Revista de Gestão e Empreendedorismo buscando criar laços com pesquisadores lusófonos de além-mar, e trazer o resultado de suas pesquisas para os leitores brasileiros, bem como ampliar a divulgação do que se produz nas terras brasileiras, apresenta nesta edição as contribuições de nossos irmãos e irmãs de Portugal, Angola e Moçambique.

The mentoring as a process of knowledge transfer: an experimental study from retired and skilled unemployed Abstract: The study was based on the development of a methodological framework applied experientially during the research. The goal was to transfer to active employee's retired knowledge or long-term unemployed. A double main objective was defined: boosting labor market maximizing the explicit and tacit knowledge held by those officials; contribute to the competitiveness of the economy and provide new experiences to the people involved. The methodology applied in a business context had several steps: (a) identify the explicit and tacit knowledge of the said officials; (b) access to persons holding knowledge; (c) integrate knowledge in mobilizing projects in companies; (d) combining ideas and initiatives, (e) refine the identified knowledge; (f) strengthen and apply knowledge. Points (a) and (b) were supported by an IT platform that included an interactive forum.

A preocupação das organizações em contar com indivíduos com alto desempenho profissional não é recente, o assunto tem recebido substancial interesse investigativo e editorial nas últimas décadas. Este estudo pretende identificar fatores condicionantes do trabalho na medicina a partir da percepção dos profissionais médicos. Foi recolhida uma amostra de 78 profissionais que laboram em uma unidade hospitalar de emergência na cidade de Arapiraca, Alagoas, Brasil. Recorreu-se a uma metodologia de índole quantitativa, identificando a influência das variáveis condições de trabalho, meios a disposição e possibilidade de aumento do conhecimento no desempenho profissional. Os resultados obtidos, permitem-nos perceber que as condições de trabalho contribuem 66%, os meios a disposição 51% e a possibilidade de aumento de conhecimento contribui 66%, de forma positiva, para o desempenho profissional. E não importa o tempo de serviço no hospital ou na medicina, essas variáveis vão influenciar positivamente no desempenho dos profissionais. Estes dados, no âmbito dos contributos deste estudo, podem ter influência na gestão do trabalho, permitindo as empresas da área da saúde criar estratégias flexíveis para coordenar e redirecionar recursos, buscando otimizar a capacidade funcional e a saúde de trabalhadores, assim como, no contributo teórico apresenta um novo modelo de fatores condicionantes do trabalho.

This research aims to analyze the relation between the quality of corporate governance practices and the financial performance of international listed banks. In order to meet this goal the variables related to company returns-IL/GL; NL/TA; ROA; ROE and Tier 1-were associated with the following standards of corporate governance: independence of the board of directors (INDBD); independence of the president of the board of directors (INDPR); size of the board of directors (SZBD); voting power concentration (VPC) and the company`s shareholder independence indicator (BvDep). For the composition of the sample we selected listed banks in several European, American, and Japanese stock markets from the period between 2006 and 2009. Results show a significant relation between best corporate governance practices and financial performance of studied banks. This research confirms results attained in previous works but also provides evidence on previously unexplored relations namely between BvDep and IL/GL and NL/TA variables.

his study aims to evaluate the impact of organizational training on the degree of organizational commitment of employees, and the impact of organizational commitment on turnover intentions. The empirical work is focused on the private security sector in Portugal, with a sample of 182 validated questionnaires applied to private security guards who were active at the time. Organizational training and the turnover intentions were studied as single constructs, while the organizational commitment has been studied separately: affective organizational commitment, continuance organizational commitment and normative organizational commitment. Results support the existence of a direct and positive relationship between organizational training and the three components of organizational commitment (affective, normative and continuance). Results show a direct and negative relationship between affective and continuance organizational commitment and turnover intentions.

O objetivo deste artigo é identificar a influência das condicionantes da satisfação e confiança nos turistas que visitam a cidade de Manaus, uma região que representa parte da Amazônia, localizada no norte do Brasil, formando uma visão de um destino turístico de natureza, de meio ambiente e sustentabilidade. Tem como tema o marketing turístico: condicionantes de satisfação e confiança do turista em Manaus. Através de pesquisas realizadas e levantamentos bibliográficos sobre produtos, serviços e ações da administração pública envolvidas com o turismo, firmando assim, indicadores capazes de fornecer subsídios e entendimento deste estudo. A pesquisa foi classificada como dois tipos; qualitativa e quantitativa, além de exploratória, sendo que a coleta de dados foi feita por meio de questionário e todos os indicadores foram avaliados através de uma escala de Likert de cinco níveis próprio para resultados da pesquisa, dentre várias outras constatações, foi possível observar que através deste estudo, é possível obter-se parâmetros de mensuração de forma centralizada no estudo das escolhas por satisfação e confiança de um determinado produto ou serviço. Espera-se contribuir para a discussão sobre o assunto em questão, com vistas ao desenvolvimento do conhecimento e da prática da gestão do turismo em sua totalidade. Desta forma, estudos futuros podem verificar a aplicabilidade dos indicadores considerados neste artigo em outras localidades e a outros perfis de turistas.

We focused on the analysis of marketing mix dynamic capabilities, taking into
account their influence on customer, market and financial performance. In order to achieve this research goal, 201 SMEs in the Portuguese commercial sector were contacted and personally administered a questionnaire pertaining to the presence of diverse marketing mix dynamic capabilities. Data were analyzed by means of factorial analyses of the main components, as well as linear parametric regressions. Our findings show that there is a clear relationship between marketing mix dynamic capabilities and diverse performance metrics. Especially, the marketing dynamic capabilities related to aspects external to the product exert the greatest impact. This study highlights how Portuguese company managers are conscious of the importance of developing  marketing mix dynamic capabilities and to adapt them to the changes in the environment.

Investment contract duration is a key parameter for venture capital funds operation. Variables influencing the decision around this parameter are usually treated in general principles in the classical financial literature leaving plenty of room for context sensitive research. As such, we studied variables influencing investment contract duration by investigating the performance of mature Portuguese firms that have been (partially) held by venture capital funds. Using a sample of 38 firms, sold out by venture capital funds between 1995 and 2004 we evaluated the performance of these firms using performance and sustainability indicators. We found evidence that sales growth, exports, book value, headcount and a good coverage of ISO standards implementation influenced the investment contract duration.

Purpose – The purpose of this paper is to clarify the relationship between administrative reform in Portugal and the impacts on the dependence of local governments in the face of budgetary resources of state and local municipal revenue collection, which is understood as a form, among others, participation civil society in local public policies.
Design/methodology/approach – The study opts for an exploratory analysis using the
grounded theory approach, including the use of data relating to local government structures and partnerships with the private sector, based on the main lines of the public administration reform. The data were supplemented by documentary analysis, including legislative documents and papers in specialized area of administrative decentralization and civil society participation in local public policies.
Findings – The paper provides empirical insights about how the increased participation of civil society in local public policies is associated with less reliance on state budgets and a greater number of local managerial structures.
Research limitations/implications – Due to the chosen research approach, the results cannot be generalized. A comparative study between several countries could bring several interesting insights.
Social implications – The paper includes implications for economic and social development of new public policies in the context of administrative reforms.
Originality/value – This paper makes several theoretical and empirical contributions on this research field specially about local public manager’s decisions for financial resources transfers within the active policy of sustainable local development.

In a post-pandemic context, destinations are questioning mass tourism, and are focusing on more sustainable segments, looking for more responsible tourists. This requires obtaining relevant information to assess what kind of tourists visit the destination and, at the same time, to monitor changes in tourists’ behavior and attitudes. This study aims to respond to this challenge by creating a measure to assess the tourist’s responsibility. Using a scale development method, a sequential
mixed-method approach is conducted to identify scale dimensions and items. An initial qualitative approach is implemented for item generation using focus group and face-to-face interviews. Then, a second study based on a survey is conducted for exploratory factor analysis. A third study, also based on a survey is performed to obtain a new sample for confirmatory factor analysis. Findings show two dimensions: civic responsibility and philanthropic responsibility, allowing an understanding of how tourists can act responsibly in destinations without compromising the ecological footprint on the planet. Theoretical and managerial implications are discussed.In a post-pandemic context, destinations are questioning mass tourism, and are focusing
on more sustainable segments, looking for more responsible tourists. This requires obtaining relevant information to assess what kind of tourists visit the destination and, at the same time, to monitor
changes in tourists’ behavior and attitudes. This study aims to respond to this challenge by creating a measure to assess the tourist’s responsibility. Using a scale development method, a sequential
mixed-method approach is conducted to identify scale dimensions and items. An initial qualitative approach is implemented for item generation using focus group and face-to-face interviews. Then, a second study based on a survey is conducted for exploratory factor analysis. A third study, also based on a survey is performed to obtain a new sample for confirmatory factor analysis. Findings show two dimensions: civic responsibility and philanthropic responsibility, allowing an understanding of how tourists can act responsibly in destinations without compromising the ecological footprint on the planet. Theoretical and managerial implications are discussed.

Organizational pride has been proved to benefit organizations by enhancing commitment and reducing turnover cost, encouraging employees to go a step further and consequently increase production and improve performance. Despite the fact that its effects on organizations have been studied, it is still not clear how can organizational pride be created. The aim of this research is to identify the drivers of organizational pride and define strategies that help organizations develop it. Its main contribution is that it performs a comprehensive study on the causes of organizational pride, not focusing only on one or two contributors and not considering organizational pride as an intermediary but as a goal. Using a partial least square path model it was possible to conclude that organizations need to make employees feel appreciated by involving them in the decision making process, and promote the organization’s values so employees can relate to them and maintain honest communications to enhance management credibility.