Intelligent
Industry

IBM Consulting brings industrial-wide AI and
transformation expertise to the makers, builders,
producers and engineers building tomorrow’s world.

Contact us Insights

AI is rewriting the rules of industrial performance.

The convergence of AI, automation, and industrial expertise is unlocking unprecedented opportunities. IBM Consulting combines deep industry knowledge with cutting-edge technology to help organizations transform operations, accelerate innovation, and compete in an AI-driven economy. From intelligent workflows to autonomous supply chains, we’re helping industrial leaders turn complexity into competitive advantage.

Our Offerings

Industrial AI & Data

Unlock the value trapped in your industrial data. We help organizations build AI-ready data foundations, deploy advanced analytics, and create intelligent systems that optimize everything from predictive maintenance to quality control. Purpose-built for industrial environments where data complexity meets operational criticality.

AI-First Intelligent Operations

Transform operations with autonomous workflows and AI-driven decision-making. We integrate AI across manufacturing, supply chain, and maintenance operations to increase throughput, reduce downtime, and enable real-time optimization. Built for industries where operational excellence is non-negotiable.

SAP Enterprise Resource Planning Transformation

Modernize your ERP backbone for the AI era. Our SAP transformation services help industrial organizations migrate to S/4HANA, streamline complex global operations, and integrate next-gen technologies. Designed to handle the procurement, production, and financial complexity of multi-site industrial enterprises.

Customer Experience Transformation

Evolve from product manufacturer to solutions partner. We help industrial companies reimagine customer engagement through digital channels, configure-price-quote modernization, and service lifecycle management. Create seamless experiences that drive loyalty in B2B and aftermarket environments.

HR Transformation

Build a workforce ready for intelligent operations. Our HR transformation services modernize talent management, enable skills-based organizations, and deploy AI tools that support workforce planning in industries facing skills gaps and demographic shifts.

AMS 3.0 (Application Management Services)

Application management reimagined with AI and automation. AMS 3.0 delivers proactive, predictive support for your critical industrial applications—from MES to PLM—with faster incident resolution, continuous optimization, and reduced operational costs.

IT Cost Transformation

Drive efficiency without compromising capability. We identify opportunities for IT cost reduction through strategic outsourcing, cloud optimization, application rationalization, and automation. Achieve 20-40% cost savings while modernizing your technology foundation.

Industrial Security

Protect operations in an age of converged threats. Our industrial security services address both IT and OT environments, securing everything from enterprise systems to connected assets on the factory floor. Built for industries where cyber threats have physical consequences.

Application Modernization

Break free from legacy constraints. We modernize industrial applications for cloud, containerization, and AI-readiness—transforming the backbone systems that run production, supply chain, and engineering operations. Move faster without losing the functionality your operations depend on.

Featured Insights

We don’t just talk about digital transformation. At IBM Consulting, we create it.

Marcus Claus
Partner &
Discrete Manufacturing Lead | DACH Region