As part of the regulatory compliance process and the streamlining of public administration, the P... more As part of the regulatory compliance process and the streamlining of public administration, the Peruvian government has implemented the National E-Government Plan in all state institutions with the aim of providing citizens with solid services based on the use of Information and Communications Technologies (ICT). As part of the regulations, the requisites to be met by public institutions have been submitted. However, the lack of an implementation model was detected, one that can serve as a guide to such institutions in order to materialize the organizational and technological structures needed, which allow them to provide the required digital services. This paper develops an implementation model of electronic government (e-government) for Peru's state institutions, in compliance with current regulations based on a COBIT 5.0 framework. Furthermore, the paper introduces phase 1 of this model: business and IT goals, the goals cascade and the future model of processes.
2017 International Conference on Infocom Technologies and Unmanned Systems (Trends and Future Directions) (ICTUS)
The demand and current characteristics of tourism within globalized scenarios have prompted the i... more The demand and current characteristics of tourism within globalized scenarios have prompted the introduction of intelligent systems in the decision making process of tourism companies, above all systems oriented to the approach and conformation of packages offer to potential customers. Selecting suitable information technologies that meet complex requirements from customers and travel agencies has become a top priority. Hence the use of smart algorithms and even expert systems is necessary as the means of support to the generation of the abovementioned tourism products. This paper explores the state of the art based on the Kitchenham-Charters guidelines and the PICOC method on the use of artificial intelligence tools and expert systems that contribute to the preparation of specialized tourism products, being of particular interest those systems designed according to a set of rules. This paper aims at presenting the most outstanding surveys following the criteria of the systematic review.
The present study aims to review the status of local e-government sophistication in the province ... more The present study aims to review the status of local e-government sophistication in the province of Manabi (Ecuador). Website content analysis and a three-dimensional maturity model (e-information, e-services, e-participation) are used to assess the state of maturity of the 22 cantons that compose the province. Descriptive statistics, correlation analysis and clustering technics are used to analyze results. The comparison of the results with previous studies in other countries allows the conclusion that there is still a significant margin for improvement in the studied cantons, namely in the dimensions related to electronic service delivery and citizen's participation. The results also show the existence of a hierarchy between the three dimensions of analysis and that different profiles of municipalities exist in what concerns the balance between those three dimensions. These last two findings are consistent with other studies that used the same methodology in other countries.
Most governments establish regulations for the development of digital e-government services, aime... more Most governments establish regulations for the development of digital e-government services, aimed at improving the citizen’s experience and seeking to protect the information handled by those services. The problem is that these regulations do not contemplate a balance between information security and usability of web and mobile services; being that many times, both aspects are ignored in software design considerations. Achieving this balance serves as a component to measure the level of maturity of e-government services, so identifying that both elements are included in the development of web and mobile services is essential to guarantee the success of the joint implementation of e-government and compliance with the aforementioned regulations. In the present study, the different models for measuring the level of balance between safety and usability have been revisited as a review of the state-of-the-art. For this reason, the principles of PICO focused on the Population, Interventio...
Proceedings of the 11th International Conference on Agents and Artificial Intelligence, 2019
The residues generated from ceramic cuttings are one of the major causes of waste in the ceramic ... more The residues generated from ceramic cuttings are one of the major causes of waste in the ceramic production industry, with losses being around 40% of the used material. Hence, reducing residues from materials used is critical for lowering the production cost. It is worth mentioning that in this industry the material also shows high rates of defects, a constraint which most researches dealing with the 2D-cutting problem lack. This paper develops a bio-inspired metaheuristic called Cuckoo Search to solve the problem of exposed material cutting as an alternative solution to the genetic algorithm already developed by the authors, which will also be used to measure the Cuckoo Search algorithm performance.
Framed within the Open Government and Open Data initiatives and supported by data sharing and int... more Framed within the Open Government and Open Data initiatives and supported by data sharing and interoperability platforms at different administrative levels, the use of spatial data in the provision of e-government services strongly increased in recent years. Better understanding these practical implementations of spatial data contributes to the effective development of Spatial Data Infrastructures (SDI) that promote and facilitate the accessibility of spatial data. This paper introduces an in-depth review of the state-of-the-art applications of spatial data based on a literature review of scientific papers and articles on related topics. For the elaboration of this state of the art, the systematic review was used with the PICOC criteria commonly used for such purposes. Five databases of indexed papers of the first order were reviewed emphasizing the implementations of spatial data and open spatial data in both Ecuador and Peru.
The use of social media as an instrument for public institutions to provide in- formation and dig... more The use of social media as an instrument for public institutions to provide in- formation and digital services to their citizens and promote their participation has become a common strategy in the scope of e-government. In this study, an empirical investigation of the diffusion of Facebook, Twitter, and YouTube among the local governments of the 22 cantons of the province of Manabí (Ecuador) is presented. In addition to portraying the adoption of social media by the local governments in the province, the results show that the Diffusion of Innovation (DOI) Theory can be used to explain the adoption process among the studied governments and that those can be classified according to the five DOI Theory’s adoption categories: innovators; early adopters; early majority; late majority; and laggards.
Like most companies since late 20 th , the government institutions have made use of information t... more Like most companies since late 20 th , the government institutions have made use of information technology (IT) as a support to their core business processes. Many have embarked on programs to provide value to the citizens through the use of IT, allowing bringing services that these institutions provide. In this context, that one of the main tools for achieving the digital approach to the city: electronic government (egovernment). E-government can be understood as the digital interaction between the government and its various branches, central and local governments, and citizens. By implementing e-government, Central Government redefines how can interact with the community, closer to citizens and providing services that give them value through the extensive use of IT. According Peruvian regulation, since 2011 all government institutions must have a e-government plan aligned to interests of its stakeholders: mainly citizens, private organizations and other government agencies. A case of successful implementation of e-government plan in a Peruvian Ministry, which includes both definition and establishment, is presented in this paper.
As part of the regulatory compliance process and the streamlining of public administration, the P... more As part of the regulatory compliance process and the streamlining of public administration, the Peruvian government has implemented the National E-Government Plan in all state institutions with the aim of providing citizens with solid services based on the use of Information and Communications Technologies (ICT). As part of the regulations, the requisites to be met by public institutions have been submitted. However, the lack of an implementation model was detected, one that can serve as a guide to such institutions in order to materialize the organizational and technological structures needed, which allow them to provide the required digital services. This paper develops an implementation model of electronic government (e-government) for Peru's state institutions, in compliance with current regulations based on a COBIT 5.0 framework. Furthermore, the paper introduces phase 1 of this model: business and IT goals, the goals cascade and the future model of processes.
2017 International Conference on Infocom Technologies and Unmanned Systems (Trends and Future Directions) (ICTUS)
The demand and current characteristics of tourism within globalized scenarios have prompted the i... more The demand and current characteristics of tourism within globalized scenarios have prompted the introduction of intelligent systems in the decision making process of tourism companies, above all systems oriented to the approach and conformation of packages offer to potential customers. Selecting suitable information technologies that meet complex requirements from customers and travel agencies has become a top priority. Hence the use of smart algorithms and even expert systems is necessary as the means of support to the generation of the abovementioned tourism products. This paper explores the state of the art based on the Kitchenham-Charters guidelines and the PICOC method on the use of artificial intelligence tools and expert systems that contribute to the preparation of specialized tourism products, being of particular interest those systems designed according to a set of rules. This paper aims at presenting the most outstanding surveys following the criteria of the systematic review.
The present study aims to review the status of local e-government sophistication in the province ... more The present study aims to review the status of local e-government sophistication in the province of Manabi (Ecuador). Website content analysis and a three-dimensional maturity model (e-information, e-services, e-participation) are used to assess the state of maturity of the 22 cantons that compose the province. Descriptive statistics, correlation analysis and clustering technics are used to analyze results. The comparison of the results with previous studies in other countries allows the conclusion that there is still a significant margin for improvement in the studied cantons, namely in the dimensions related to electronic service delivery and citizen's participation. The results also show the existence of a hierarchy between the three dimensions of analysis and that different profiles of municipalities exist in what concerns the balance between those three dimensions. These last two findings are consistent with other studies that used the same methodology in other countries.
Most governments establish regulations for the development of digital e-government services, aime... more Most governments establish regulations for the development of digital e-government services, aimed at improving the citizen’s experience and seeking to protect the information handled by those services. The problem is that these regulations do not contemplate a balance between information security and usability of web and mobile services; being that many times, both aspects are ignored in software design considerations. Achieving this balance serves as a component to measure the level of maturity of e-government services, so identifying that both elements are included in the development of web and mobile services is essential to guarantee the success of the joint implementation of e-government and compliance with the aforementioned regulations. In the present study, the different models for measuring the level of balance between safety and usability have been revisited as a review of the state-of-the-art. For this reason, the principles of PICO focused on the Population, Interventio...
Proceedings of the 11th International Conference on Agents and Artificial Intelligence, 2019
The residues generated from ceramic cuttings are one of the major causes of waste in the ceramic ... more The residues generated from ceramic cuttings are one of the major causes of waste in the ceramic production industry, with losses being around 40% of the used material. Hence, reducing residues from materials used is critical for lowering the production cost. It is worth mentioning that in this industry the material also shows high rates of defects, a constraint which most researches dealing with the 2D-cutting problem lack. This paper develops a bio-inspired metaheuristic called Cuckoo Search to solve the problem of exposed material cutting as an alternative solution to the genetic algorithm already developed by the authors, which will also be used to measure the Cuckoo Search algorithm performance.
Framed within the Open Government and Open Data initiatives and supported by data sharing and int... more Framed within the Open Government and Open Data initiatives and supported by data sharing and interoperability platforms at different administrative levels, the use of spatial data in the provision of e-government services strongly increased in recent years. Better understanding these practical implementations of spatial data contributes to the effective development of Spatial Data Infrastructures (SDI) that promote and facilitate the accessibility of spatial data. This paper introduces an in-depth review of the state-of-the-art applications of spatial data based on a literature review of scientific papers and articles on related topics. For the elaboration of this state of the art, the systematic review was used with the PICOC criteria commonly used for such purposes. Five databases of indexed papers of the first order were reviewed emphasizing the implementations of spatial data and open spatial data in both Ecuador and Peru.
The use of social media as an instrument for public institutions to provide in- formation and dig... more The use of social media as an instrument for public institutions to provide in- formation and digital services to their citizens and promote their participation has become a common strategy in the scope of e-government. In this study, an empirical investigation of the diffusion of Facebook, Twitter, and YouTube among the local governments of the 22 cantons of the province of Manabí (Ecuador) is presented. In addition to portraying the adoption of social media by the local governments in the province, the results show that the Diffusion of Innovation (DOI) Theory can be used to explain the adoption process among the studied governments and that those can be classified according to the five DOI Theory’s adoption categories: innovators; early adopters; early majority; late majority; and laggards.
Like most companies since late 20 th , the government institutions have made use of information t... more Like most companies since late 20 th , the government institutions have made use of information technology (IT) as a support to their core business processes. Many have embarked on programs to provide value to the citizens through the use of IT, allowing bringing services that these institutions provide. In this context, that one of the main tools for achieving the digital approach to the city: electronic government (egovernment). E-government can be understood as the digital interaction between the government and its various branches, central and local governments, and citizens. By implementing e-government, Central Government redefines how can interact with the community, closer to citizens and providing services that give them value through the extensive use of IT. According Peruvian regulation, since 2011 all government institutions must have a e-government plan aligned to interests of its stakeholders: mainly citizens, private organizations and other government agencies. A case of successful implementation of e-government plan in a Peruvian Ministry, which includes both definition and establishment, is presented in this paper.
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