Inventory management is a fundamental supply chain management phase that affects the country’s ec... more Inventory management is a fundamental supply chain management phase that affects the country’s economy.The purpose of the study is to determine the effectiveness of inventory management and its impact on the financial performance in the factoring industry, as it has become one of the leading sectors in boosting the development of the national economy.Descriptive and quantitative methods were used, which mainly relied on financial data for 2013–2017 on the selected publicly listed manufacturing companies in Indonesia and Germany based on the LQ45 and DAX stock index, respectively. Several software programs (Microsoft Excel, SPSS, and AMOS) were used for solving the inventory-financial performance and value analysis based on Structural Equation Modeling.The results of the study confirm that inventory performance significantly influences financial performance, as the p-value is below 5%. Inventory performance has an explanatory power of 30.6% for financial performance. An increase in i...
Perbanas Journal of Islamic Economics and Business, Jan 31, 2023
ABSTRAK Mengonsumsi makanan halal merupakan suatu kewajiban penduduk Muslim. Sayangnya, masih ban... more ABSTRAK Mengonsumsi makanan halal merupakan suatu kewajiban penduduk Muslim. Sayangnya, masih banyak produsen menjual barang dagangannya dengan komposisi non halal. Religiusitas dan pengetahuan label halal adalah pondasi kuat masyarakat Muslim dalam memilih produk yang dikonsumsi. Tujuan dari penelitian ini untuk mengetahui pengaruh Religiusitas, Pengetahuan terhadap Label Halal dan Sikap terhadap Perilaku Pembelian Produk Makanan Halal pada Mahasiswa Muslim di Indonesia. Penelitian ini dilakukan di Indonesia, mulai bulan Februari-September 2021. Jumlah sampel sebanyak 165 responden yang berasal dari lima kota besar di Indonesia. Teknik purposive sampling digunakan agar responden yang diteliti tepat. Metode analisis data menggunakan data deskriptif dan analisis regresi linier, dengan menggunakan SPSS 26. Hasil penelitian menunjukkan bahwa perilaku pembelian produk halal dipengaruhi oleh 15,5% pengetahuan tentang label halal, 19,1% religiusitas dan 38,5% dipengaruhi oleh sikap. Orisinalitas penelitian ini adalah meneliti Religiusitas, Pengetahuan Label Halal, dan Sikap terhadap Perilaku Pembelian makanan halal pada mahasiswa Muslim di Indonesia masih jarang diteliti. Implikasi penelitian ini adalah label halal penting dicantumkan pada produk makanan yang diperjualbelikan di masyarakat, untuk itu perusahaan perlu memprioritaskan pencantuman label halal pada setiap produk yang dijual.
International Journal of Multicultural and Multireligious Understanding
This study aims to examine the effect of training satisfaction on work engagement and employee’s ... more This study aims to examine the effect of training satisfaction on work engagement and employee’s OCB in government services. Training satisfaction is necessary since employees do not simply follow the training provided by the organization, but how they like training so that successful training can encourage work engagement and extra behavior at work. In this study, there were 288 questionnaires distributed to employees in this field. The data obtained were analyzed using the Structural Equation Model (SEM). The results showed a positive effect of training satisfaction on Work Engagement (WE) and OCB. Employees with high training satisfaction generate professionalism, passion and dedication in service to the community and create caring behavior within the team. In addition, organizations are advised to further improve the quality of training for employees so that training satisfaction is met. Importantly, organizations also need to perform employee rotation, provide awards for outsta...
The primary purpose of this research is to study the effect of emotional intelligence (EI) on the... more The primary purpose of this research is to study the effect of emotional intelligence (EI) on the counterproductive work behavior (CWB) of employees in the pest control industry in Indonesia. Although the effect of EI on CWB can be analyzed using the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), this model is not specific to employees; for this reason, EI will be measured via the Wong and Law Emotional Intelligence Scale (WLEIS). Questionnaires were distributed to 585 pest control employees. The data were analyzed using structural equation modeling (SEM). The results indicate that EI has a statistically significant negative relationship with CWB and that the more emotionally intelligent employees are, the less likely they will be to act counterproductively at work. These findings can potentially reduce the level of CWB for organizations and society by enabling companies to assess the EI of workers.
International Journal of Digital Entrepreneurship and Business, 2021
This study aims to explain and investigate the effect of complaint handling on complaints handlin... more This study aims to explain and investigate the effect of complaint handling on complaints handling satisfaction, consequently impacting customer loyalty. This study uses 110 respondents at Conventional Commercial Banks and Indonesian Shariah banking in the DKI Jakarta – Indonesia. Path analysis modeling and mediation test using PROCESS Macro and SAS 3 with SPSS 26. The research findings explain that complaints handled correctly and adequately can increase complaint handling satisfaction. Handling customer complaints can increase customer loyalty. Complaint handling satisfaction can also increase customer loyalty. Complaint handling satisfaction acts as a mediator between the relationship of complaint handling and customer loyalty. In terms of its positive effects, customer complaints are inputs and strategic assets that provide essential knowledge for the bank to improve its performance. For this reason, the bank can manage relationship management with customers to better respond to...
Purpose: this study examined the impact of CBE on brand loyalty directly and indirectly through b... more Purpose: this study examined the impact of CBE on brand loyalty directly and indirectly through brand satisfaction. Design/methodology/approach: the survey was given to 80 Islamic banking customers from four leading Islamic banks in Indonesia. The analysis used partial least squares structural equation modeling. Findings: the research findings found a direct relationship between CBE and brand loyalty and an indirect relationship using the brand satisfaction variable as the mediating variable. Research limitations: this study did not use indicators that focus on Islamic banking. Practical implications: these studies are essential to building long-term success. For brand managers, concrete steps can be taken by involving consumers in unique and memorable activities. Originality/value: CBE had an indirect effect on brand loyalty by using brand satisfaction as a mediating variable in Islamic banking.
The determinants of customer satisfaction are service quality and price. Therefore, this study ai... more The determinants of customer satisfaction are service quality and price. Therefore, this study aimed to determine the effects of service quality and price on customer satisfaction. This research was conducted at a Forwarding Company, with a total sample of 78 respondents. Meanwhile, the data analysis method used was descriptive and multiple linear regression using SPSS 25. The results showed that service quality and price has a significant effect on customer satisfaction with a determination coefficient of 50%. Meanwhile, the remaining 50% is influenced by other variables, which have been widely studied. However, research in forwarding service companies is rarely conducted.
This study aims to examine the effect of empowerment and the work environment on employee perform... more This study aims to examine the effect of empowerment and the work environment on employee performance supported over organizational commitment so that conducting this test will benefit the parties concerned. In this study was conducted at eight manufacturing companies of road markings in Indonesia with 200 sampling data from employees. Here, we obtain the sampling data come from 25 employees at 8 companies, respectively. By using Structural Equation Modeling (SEM) approach assisted by the Lisrel (Linear Structural Relationship) program 8.8, we analyze employee performance support over organizational commitment. We obtain data observation from distribution surveys with quantitative method questionnaires. The results showed empowerment and the work environment were positively related to organizational commitment and employee performance. In this case the organizational commitment as a supporter of the influence of empowerment and the work environment on employee performance. Here, res...
The main objective of this study is to examine the effect of work engagement on employee performa... more The main objective of this study is to examine the effect of work engagement on employee performance through employee innovation as an intervening variable. 167 employees from the health and beauty retail industry in Indonesia were used as correspondent, while the WarpPLS 6.0 analysis showed that work engagement was positively related to employee innovation and performance. Other results also confirm that innovation mediates the relationship between work engagement and employee performance. Thus, the effect of performance engagement on employee performance is very good, not only by examining how work engagement affects employee performance, but also by revealing how this relationship depends on innovation.
Sitasi Cantuman: Parera, N. O., Susanti, E. (2021). Customer Loyalty based on Mobile Banking Usab... more Sitasi Cantuman: Parera, N. O., Susanti, E. (2021). Customer Loyalty based on Mobile Banking Usability. International Journal of Digital Entrepreneurship and Business (IDEB), 2 (1), 39 – 48. Tujuan penelitian ini adalah untuk menguji loyalitas nasabah dari kemudahan penggunaan mobile banking yang dimediasi oleh kepuasan nasabah. Data dikumpulkan dalam sebuah survey dari nasabah pengguna M-Banking. Kuesioner digunakan dengan melibatkan 105 responden dan dilakukan pada bulan Februari – Agustus 2020. Hasil dari penelitian ini menunjukan bahwa nasabah yang mudah dalam menggunakan M-Banking dapat kepuasan loyalitas nasabah dan nasabah yang puas terhadap penggunaan M-Banking maka akan menimbulkan loyalitas pada bank tersebut. Dengan melihat perubahan pola konsumsi nasabah ke penggunaan layanan perbankan berbasis teknologi, maka bank sebagai penyedia jasa layanan perlu menyediakan aplikasi yang mudah, aman dan cepat seperti internet banking dan M-Banking. Originalitas penelitian ini menguj...
International Journal of Global Operations Research, 2020
Counterproductive Work Behavior (CWB) is a behvaior that is contrary with the norms and the rules... more Counterproductive Work Behavior (CWB) is a behvaior that is contrary with the norms and the rules of an organization. CWB can give the big problems in financial and non-financial aspect for an organization or a member of organization . In this study we will show the effect of cyberbullying victimization on CWB in organization. In this research CWB will be analyzed with the level of cyberbullying victimization that is a variabel which is rarely been studied. The object of this research is pest contrl sector that is never studied in previoud research. A questionnaire has been designed and distributed to 585 pest control employees at Indonesia and the data will be analyzed with SEM ( Structral Equation modelling). This research show that cyberbullying victimization give the positive and significant effect to CWB. This illustrates that the higher level of cyberbullying victimization within an organization, the higher CWB rate and otherwise.Counterproductive Work Behavior (CWB) is a beha...
This study develops the role of service quality both internal and external service quality to imp... more This study develops the role of service quality both internal and external service quality to improve customer satisfaction at shariah banking service office in DKI Jakarta province. This study discusses the study on two areas of science namely Human Resource Management and marketing management science. The target in this study was 121 shariah banking service offices. Sample is selected using purposive sampling. The liniear Structural Equation Modelling (SEM) was adopted to verfy the model. The results are (1) internal service quality has a positive significant and direct influence on external service quality (2) external service quality has a positive significant and direct influence on customer satisfaction (3) internal service quality has significantly positive influence on external service quality, which in turn affects the customer satisfaction in a significant and positive manner. In summary, the external service quality has a partially mediating effect.
Competition is becoming increasingly intense among private and public universities. Each universi... more Competition is becoming increasingly intense among private and public universities. Each university offers services to attract external customer, in this time we can call it; student. This study focuses on services in private universities have the same accreditation status. The purpose of this paper is to provide examination the impact of Internal Service Quality and External Service Quality. This research is provide examines services not only to students but also to the lecturers, who both need and get services. Lecturers are considered as internal customers and students as an external customers. This study uses SPSS 20.0 and test instruments have been carried out by using test reliability and validity and obtain results above 0.
International Journal of Quantitative Research and Modeling
The expansion of Japanese parent companies worldwide has forced them to carry the organizational ... more The expansion of Japanese parent companies worldwide has forced them to carry the organizational culture that the Japanese founders had held onto their overseas subsidiaries. The main purpose of study is examined organizational culture, employee job satisfaction, and employee performance of Japanese PMA companies in Indonesia on employee retention. Eight Japanese companies were used as the sample, where 33 Japanese employees and 222 Indonesian employees were respondents. Theory Z is used to discuss organizational culture. The questionnaire was made in Indonesian, English, and Japanese. The research model uses a tiered structure model, while to test the proposed hypothesis, the SEM Lisrel 8.8 analysis technique is used. The main finding is the organizational culture of Japanese companies in Indonesia strongly influences job satisfaction, employee performance, and employee retention. Applying Japanese corporate culture shows that Japanese and Indonesian employees understand the compan...
This study aims to examine the effect of organizational culture on technology transfer and compan... more This study aims to examine the effect of organizational culture on technology transfer and company performance. This study will raise the relationship between technology transfer and company performance as a literature gap. The population used in this study is the largest motor vehicle automotive parts manufacturing by Group Company in Indonesia with a joint venture company with a total of 33 companies. The sample technique used is saturated sampling using 66 production managers as respondents from each company. The research method and data analysis in this study is use a Mix Method with Sequential Explanatory design. To validate the significant level and interrelationships between variables, we use Partial List Square (PLS) method and Smart PLS 3.0. The results shows that the application of organizational culture had a positive and significant effect on technology transfer and company performance. This study also refutes previous research which states that technology transfer has n...
Inventory management is a fundamental supply chain management phase that affects the country’s ec... more Inventory management is a fundamental supply chain management phase that affects the country’s economy.The purpose of the study is to determine the effectiveness of inventory management and its impact on the financial performance in the factoring industry, as it has become one of the leading sectors in boosting the development of the national economy.Descriptive and quantitative methods were used, which mainly relied on financial data for 2013–2017 on the selected publicly listed manufacturing companies in Indonesia and Germany based on the LQ45 and DAX stock index, respectively. Several software programs (Microsoft Excel, SPSS, and AMOS) were used for solving the inventory-financial performance and value analysis based on Structural Equation Modeling.The results of the study confirm that inventory performance significantly influences financial performance, as the p-value is below 5%. Inventory performance has an explanatory power of 30.6% for financial performance. An increase in i...
Perbanas Journal of Islamic Economics and Business, Jan 31, 2023
ABSTRAK Mengonsumsi makanan halal merupakan suatu kewajiban penduduk Muslim. Sayangnya, masih ban... more ABSTRAK Mengonsumsi makanan halal merupakan suatu kewajiban penduduk Muslim. Sayangnya, masih banyak produsen menjual barang dagangannya dengan komposisi non halal. Religiusitas dan pengetahuan label halal adalah pondasi kuat masyarakat Muslim dalam memilih produk yang dikonsumsi. Tujuan dari penelitian ini untuk mengetahui pengaruh Religiusitas, Pengetahuan terhadap Label Halal dan Sikap terhadap Perilaku Pembelian Produk Makanan Halal pada Mahasiswa Muslim di Indonesia. Penelitian ini dilakukan di Indonesia, mulai bulan Februari-September 2021. Jumlah sampel sebanyak 165 responden yang berasal dari lima kota besar di Indonesia. Teknik purposive sampling digunakan agar responden yang diteliti tepat. Metode analisis data menggunakan data deskriptif dan analisis regresi linier, dengan menggunakan SPSS 26. Hasil penelitian menunjukkan bahwa perilaku pembelian produk halal dipengaruhi oleh 15,5% pengetahuan tentang label halal, 19,1% religiusitas dan 38,5% dipengaruhi oleh sikap. Orisinalitas penelitian ini adalah meneliti Religiusitas, Pengetahuan Label Halal, dan Sikap terhadap Perilaku Pembelian makanan halal pada mahasiswa Muslim di Indonesia masih jarang diteliti. Implikasi penelitian ini adalah label halal penting dicantumkan pada produk makanan yang diperjualbelikan di masyarakat, untuk itu perusahaan perlu memprioritaskan pencantuman label halal pada setiap produk yang dijual.
International Journal of Multicultural and Multireligious Understanding
This study aims to examine the effect of training satisfaction on work engagement and employee’s ... more This study aims to examine the effect of training satisfaction on work engagement and employee’s OCB in government services. Training satisfaction is necessary since employees do not simply follow the training provided by the organization, but how they like training so that successful training can encourage work engagement and extra behavior at work. In this study, there were 288 questionnaires distributed to employees in this field. The data obtained were analyzed using the Structural Equation Model (SEM). The results showed a positive effect of training satisfaction on Work Engagement (WE) and OCB. Employees with high training satisfaction generate professionalism, passion and dedication in service to the community and create caring behavior within the team. In addition, organizations are advised to further improve the quality of training for employees so that training satisfaction is met. Importantly, organizations also need to perform employee rotation, provide awards for outsta...
The primary purpose of this research is to study the effect of emotional intelligence (EI) on the... more The primary purpose of this research is to study the effect of emotional intelligence (EI) on the counterproductive work behavior (CWB) of employees in the pest control industry in Indonesia. Although the effect of EI on CWB can be analyzed using the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), this model is not specific to employees; for this reason, EI will be measured via the Wong and Law Emotional Intelligence Scale (WLEIS). Questionnaires were distributed to 585 pest control employees. The data were analyzed using structural equation modeling (SEM). The results indicate that EI has a statistically significant negative relationship with CWB and that the more emotionally intelligent employees are, the less likely they will be to act counterproductively at work. These findings can potentially reduce the level of CWB for organizations and society by enabling companies to assess the EI of workers.
International Journal of Digital Entrepreneurship and Business, 2021
This study aims to explain and investigate the effect of complaint handling on complaints handlin... more This study aims to explain and investigate the effect of complaint handling on complaints handling satisfaction, consequently impacting customer loyalty. This study uses 110 respondents at Conventional Commercial Banks and Indonesian Shariah banking in the DKI Jakarta – Indonesia. Path analysis modeling and mediation test using PROCESS Macro and SAS 3 with SPSS 26. The research findings explain that complaints handled correctly and adequately can increase complaint handling satisfaction. Handling customer complaints can increase customer loyalty. Complaint handling satisfaction can also increase customer loyalty. Complaint handling satisfaction acts as a mediator between the relationship of complaint handling and customer loyalty. In terms of its positive effects, customer complaints are inputs and strategic assets that provide essential knowledge for the bank to improve its performance. For this reason, the bank can manage relationship management with customers to better respond to...
Purpose: this study examined the impact of CBE on brand loyalty directly and indirectly through b... more Purpose: this study examined the impact of CBE on brand loyalty directly and indirectly through brand satisfaction. Design/methodology/approach: the survey was given to 80 Islamic banking customers from four leading Islamic banks in Indonesia. The analysis used partial least squares structural equation modeling. Findings: the research findings found a direct relationship between CBE and brand loyalty and an indirect relationship using the brand satisfaction variable as the mediating variable. Research limitations: this study did not use indicators that focus on Islamic banking. Practical implications: these studies are essential to building long-term success. For brand managers, concrete steps can be taken by involving consumers in unique and memorable activities. Originality/value: CBE had an indirect effect on brand loyalty by using brand satisfaction as a mediating variable in Islamic banking.
The determinants of customer satisfaction are service quality and price. Therefore, this study ai... more The determinants of customer satisfaction are service quality and price. Therefore, this study aimed to determine the effects of service quality and price on customer satisfaction. This research was conducted at a Forwarding Company, with a total sample of 78 respondents. Meanwhile, the data analysis method used was descriptive and multiple linear regression using SPSS 25. The results showed that service quality and price has a significant effect on customer satisfaction with a determination coefficient of 50%. Meanwhile, the remaining 50% is influenced by other variables, which have been widely studied. However, research in forwarding service companies is rarely conducted.
This study aims to examine the effect of empowerment and the work environment on employee perform... more This study aims to examine the effect of empowerment and the work environment on employee performance supported over organizational commitment so that conducting this test will benefit the parties concerned. In this study was conducted at eight manufacturing companies of road markings in Indonesia with 200 sampling data from employees. Here, we obtain the sampling data come from 25 employees at 8 companies, respectively. By using Structural Equation Modeling (SEM) approach assisted by the Lisrel (Linear Structural Relationship) program 8.8, we analyze employee performance support over organizational commitment. We obtain data observation from distribution surveys with quantitative method questionnaires. The results showed empowerment and the work environment were positively related to organizational commitment and employee performance. In this case the organizational commitment as a supporter of the influence of empowerment and the work environment on employee performance. Here, res...
The main objective of this study is to examine the effect of work engagement on employee performa... more The main objective of this study is to examine the effect of work engagement on employee performance through employee innovation as an intervening variable. 167 employees from the health and beauty retail industry in Indonesia were used as correspondent, while the WarpPLS 6.0 analysis showed that work engagement was positively related to employee innovation and performance. Other results also confirm that innovation mediates the relationship between work engagement and employee performance. Thus, the effect of performance engagement on employee performance is very good, not only by examining how work engagement affects employee performance, but also by revealing how this relationship depends on innovation.
Sitasi Cantuman: Parera, N. O., Susanti, E. (2021). Customer Loyalty based on Mobile Banking Usab... more Sitasi Cantuman: Parera, N. O., Susanti, E. (2021). Customer Loyalty based on Mobile Banking Usability. International Journal of Digital Entrepreneurship and Business (IDEB), 2 (1), 39 – 48. Tujuan penelitian ini adalah untuk menguji loyalitas nasabah dari kemudahan penggunaan mobile banking yang dimediasi oleh kepuasan nasabah. Data dikumpulkan dalam sebuah survey dari nasabah pengguna M-Banking. Kuesioner digunakan dengan melibatkan 105 responden dan dilakukan pada bulan Februari – Agustus 2020. Hasil dari penelitian ini menunjukan bahwa nasabah yang mudah dalam menggunakan M-Banking dapat kepuasan loyalitas nasabah dan nasabah yang puas terhadap penggunaan M-Banking maka akan menimbulkan loyalitas pada bank tersebut. Dengan melihat perubahan pola konsumsi nasabah ke penggunaan layanan perbankan berbasis teknologi, maka bank sebagai penyedia jasa layanan perlu menyediakan aplikasi yang mudah, aman dan cepat seperti internet banking dan M-Banking. Originalitas penelitian ini menguj...
International Journal of Global Operations Research, 2020
Counterproductive Work Behavior (CWB) is a behvaior that is contrary with the norms and the rules... more Counterproductive Work Behavior (CWB) is a behvaior that is contrary with the norms and the rules of an organization. CWB can give the big problems in financial and non-financial aspect for an organization or a member of organization . In this study we will show the effect of cyberbullying victimization on CWB in organization. In this research CWB will be analyzed with the level of cyberbullying victimization that is a variabel which is rarely been studied. The object of this research is pest contrl sector that is never studied in previoud research. A questionnaire has been designed and distributed to 585 pest control employees at Indonesia and the data will be analyzed with SEM ( Structral Equation modelling). This research show that cyberbullying victimization give the positive and significant effect to CWB. This illustrates that the higher level of cyberbullying victimization within an organization, the higher CWB rate and otherwise.Counterproductive Work Behavior (CWB) is a beha...
This study develops the role of service quality both internal and external service quality to imp... more This study develops the role of service quality both internal and external service quality to improve customer satisfaction at shariah banking service office in DKI Jakarta province. This study discusses the study on two areas of science namely Human Resource Management and marketing management science. The target in this study was 121 shariah banking service offices. Sample is selected using purposive sampling. The liniear Structural Equation Modelling (SEM) was adopted to verfy the model. The results are (1) internal service quality has a positive significant and direct influence on external service quality (2) external service quality has a positive significant and direct influence on customer satisfaction (3) internal service quality has significantly positive influence on external service quality, which in turn affects the customer satisfaction in a significant and positive manner. In summary, the external service quality has a partially mediating effect.
Competition is becoming increasingly intense among private and public universities. Each universi... more Competition is becoming increasingly intense among private and public universities. Each university offers services to attract external customer, in this time we can call it; student. This study focuses on services in private universities have the same accreditation status. The purpose of this paper is to provide examination the impact of Internal Service Quality and External Service Quality. This research is provide examines services not only to students but also to the lecturers, who both need and get services. Lecturers are considered as internal customers and students as an external customers. This study uses SPSS 20.0 and test instruments have been carried out by using test reliability and validity and obtain results above 0.
International Journal of Quantitative Research and Modeling
The expansion of Japanese parent companies worldwide has forced them to carry the organizational ... more The expansion of Japanese parent companies worldwide has forced them to carry the organizational culture that the Japanese founders had held onto their overseas subsidiaries. The main purpose of study is examined organizational culture, employee job satisfaction, and employee performance of Japanese PMA companies in Indonesia on employee retention. Eight Japanese companies were used as the sample, where 33 Japanese employees and 222 Indonesian employees were respondents. Theory Z is used to discuss organizational culture. The questionnaire was made in Indonesian, English, and Japanese. The research model uses a tiered structure model, while to test the proposed hypothesis, the SEM Lisrel 8.8 analysis technique is used. The main finding is the organizational culture of Japanese companies in Indonesia strongly influences job satisfaction, employee performance, and employee retention. Applying Japanese corporate culture shows that Japanese and Indonesian employees understand the compan...
This study aims to examine the effect of organizational culture on technology transfer and compan... more This study aims to examine the effect of organizational culture on technology transfer and company performance. This study will raise the relationship between technology transfer and company performance as a literature gap. The population used in this study is the largest motor vehicle automotive parts manufacturing by Group Company in Indonesia with a joint venture company with a total of 33 companies. The sample technique used is saturated sampling using 66 production managers as respondents from each company. The research method and data analysis in this study is use a Mix Method with Sequential Explanatory design. To validate the significant level and interrelationships between variables, we use Partial List Square (PLS) method and Smart PLS 3.0. The results shows that the application of organizational culture had a positive and significant effect on technology transfer and company performance. This study also refutes previous research which states that technology transfer has n...
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