The Arab economics and business journal, Jun 13, 2024
Neglecting an organization's readiness for change may have a far-reaching influence on th... more Neglecting an organization's readiness for change may have a far-reaching influence on the success of a change process. Lack of readiness may create diverse barriers to a firm's success, through high levels of resistance and lack of commitment. This study investigates two factors that may impact organizational change readiness and business continuity, namely leadership and job satisfaction. There is considerable empirical and practitioner research examining the impact of leadership styles on an organization and/or individual's performance. Many studies have attempted to understand how job satisfaction influences an organization's well-being; however, limited studies have investigated the crucial economic petrochemical sector in general and in Saudi Arabia more specifically. Consequently, the aim of the study is to empirically address this gap. In doing so, it examines the relationship between transformational leadership, job satisfaction, and change readiness in the Saudi petrochemical industry context. The study utilized a quantitative approach via a survey to collect responses. The results reveal that change readiness increases if the job satisfaction of employees also increases and if leaders adopt the transformational leadership style. The findings have direct implications for HR practitioners in designing leadership development programs and job satisfaction initiatives. These would now need to include a new variable namely change readiness, if the desired outcomes of an organizational change program are to be achieved.
Neglecting an organization's readiness for change may have a far-reaching influence on the succes... more Neglecting an organization's readiness for change may have a far-reaching influence on the success of a change process. Lack of readiness may create diverse barriers to a firm's success, through high levels of resistance and lack of commitment. This study investigates two factors that may impact organizational change readiness and business continuity, namely leadership and job satisfaction. There is considerable empirical and practitioner research examining the impact of leadership styles on an organization and/or individual's performance. Many studies have attempted to understand how job satisfaction influences an organization's well-being; however, limited studies have investigated the crucial economic petrochemical sector in general and in Saudi Arabia more specifically. Consequently, the aim of the study is to empirically address this gap. In doing so, it examines the relationship between transformational leadership, job satisfaction, and change readiness in the Saudi petrochemical industry context. The study utilized a quantitative approach via a survey to collect responses. The results reveal that change readiness increases if the job satisfaction of employees also increases and if leaders adopt the transformational leadership style. The findings have direct implications for HR practitioners in designing leadership development programs and job satisfaction initiatives. These would now need to include a new variable namely change readiness, if the desired outcomes of an organizational change program are to be achieved.
International Journal of Technology Transfer and Commercialisation, 2020
The competitive business environment today is constantly calling firms to innovate for sustainabi... more The competitive business environment today is constantly calling firms to innovate for sustainability. This need reforming the way they operate, manage and develop themselves. Nevertheless, flexible firms can easily understand and adapt to the drivers of innovation to reach a higher rate of sustained success. The aim of this study is to identify the role of leadership with its two types: transformational and transactional as an aid to manage innovation and identify effectuation as a moderator to this relationship. Furthermore, the aim of the current study is to find out whether effectuation can enhance the potential moderating role between transformational and transactional leadership with management innovation and thus can be considered a development to the theory of effectuation. The data is collected from 314 complete and usable surveys in the service industry and analysed for CFA correlations and SEM. The results reveal that transformational leadership is positively correlated to transactional leadership, effectuation, and management innovation.
International journal of knowledge management, Feb 3, 2022
Breakthrough innovations are crucial drivers of economic progress, often depending on external kn... more Breakthrough innovations are crucial drivers of economic progress, often depending on external knowledge sources to complement internal knowledge. Co-patenting is one way to achieve this by implementing open innovation within research and development. The purpose of this paper is to explore the impact of co-patenting on breakthrough innovations in the pharmaceutical industry. A research question is tested empirically using an archival dataset comprising 866 patents in pharma. The findings show that co-patenting has a significant positive impact on breakthrough innovations. Short of previous investigation, this paper provides new empirical insights on the open innovation and co-patenting levels, leading to both academic and practical implications on the field.
International Journal of Educational Management, 2023
Purpose-The purpose of this paper is to answer two basic research questions: "Does high emotional... more Purpose-The purpose of this paper is to answer two basic research questions: "Does high emotional intelligence affect teaching effectiveness at universities?" and "What role do personality traits play in moderating that relationship?" Design/methodology/approach-The paper is a quantitative study using self-reporting questionnaires on 410 students and 32 faculty members. The resulting relationships and model fit are confirmed using SEM. Findings-The paper shows the importance of high emotional intelligent teachers in universities to increase teaching effectiveness. The paper also shows that the personality traits of the teacher moderate this positive relationship. Research limitations/implications-The study uses students' responses. Students might negatively assess their professors for different purposes. This puts in question the reliability of student ratings, especially when taking into consideration students' mood. Practical implications-The paper makes two major recommendations to universities. The first recommendation is to hire emotionally intelligent teachers. The second recommendation is to conduct emotional intelligence workshops for existing teachers in order to improve their EI skills. Both recommendations will increase teaching effectiveness, therefore, better learning and a higher chance of better students' academic achievement, better teacher-student relationship, higher students' satisfaction and better university environment/teaching reputation. Originality/value-The research model is tested for the first time in the Lebanese higher educational sector.
In an era where managers are seeking to improve employees' efficiency and decrease time-waste on ... more In an era where managers are seeking to improve employees' efficiency and decrease time-waste on the job, social media use through mobile telecommunication tools is invading the workplace , causing managerial worry and resulting in a wide array of management decisions. The purpose of the use of these media, the type of media used, as well as the rate of use, are factors that are affecting employees' performance at work. The study results reveal some effects of these variables on performance. What remains to be discovered is whether their impact warrants blowing the whistle, or whether the trend will fade away and performance will turnaround as a result of better satisfied employees on the job, or whether the younger workforce who adopted the connectivity technology will be able to bridge to the other shore where performance remains within range.
With the fast changes enforced by the COVID-19, many business schools found themselves streamed i... more With the fast changes enforced by the COVID-19, many business schools found themselves streamed into using new technology and platforms to safeguard the academic year 2020e2021. The introduction of business simulation for student assessment before graduating from the undergraduate program has always presented a challenge in terms of approach to use. Today, business simulation is introduced, not only to enhance students' learning experience but also to satisfy the assessment institutional requirement of closing the gap. This comparative quantitative study uses feedback from students of two cohorts assessed during the same academic year, one using the case method and the second using a capstone simulation. The results show that the students who used the simulation reflect a higher level of satisfaction.
Electronic Governance: An International Journal, 2023
The e-government implementation process in the world is at various stages with some countries hav... more The e-government implementation process in the world is at various stages with some countries having a pronounced success. The governments with a greater degree of success are subject to the second stage of evolution known as digital government. In the digital government stage, organisations carry on internal service improvement in an attempt to change cultural impulses. The purpose of this study is to analyse the transition process from e-government to digital government in Saudi Arabia. We aim to identify the factors that would enable this transition. The findings of our study illustrate that in the journey from e-government to digital government there are four important enabling factors, namely technology adequacy, organisational change, open government and social inclusive government. The study provides a researcher's view of the factors that will lead a digital transformation process in government to incorporate internal socio-technical physiognomies that will promote a responsive, proactive, open and social government.
With the fast changes enforced by the COVID-19, many business schools found themselves streamed i... more With the fast changes enforced by the COVID-19, many business schools found themselves streamed into using new technology and platforms to safeguard the academic year 2020e2021. The introduction of business simulation for student assessment before graduating from the undergraduate program has always presented a challenge in terms of approach to use. Today, business simulation is introduced, not only to enhance students' learning experience but also to satisfy the assessment institutional requirement of closing the gap. This comparative quantitative study uses feedback from students of two cohorts assessed during the same academic year, one using the case method and the second using a capstone simulation. The results show that the students who used the simulation reflect a higher level of satisfaction.
In an era where managers are seeking to improve employees’ efficiency and decrease time-waste on ... more In an era where managers are seeking to improve employees’ efficiency and decrease time-waste on the job, social media use through mobile telecommunication tools is invading the work-place, causing managerial worry and resulting in a wide array of management decisions. The purpose of the use of these media, the type of media used, as well as the rate of use, are factors that are affecting employees’ performance at work. The study results reveal some effects of these variables on performance. What remains to be discovered is whether their impact warrants blowing the whistle, or whether the trend will fade away and performance will turnaround as a result of better satisfied employees on the job, or whether the younger workforce who adopted the connectivity technology will be able to bridge to the other shore where performance remains within range.
Journal of Construction Project Management and Innovation, Dec 1, 2017
The article analyses the influence of business premises and workplace design factors on employees... more The article analyses the influence of business premises and workplace design factors on employees' satisfaction with the workplace, and the influence of satisfaction of employees on the overall health of employees. The purpose of the research is, firstly, to assess the influence of business premises, and, secondly, to facilitate improvement of employee health, through application of base parameters, and subsequent adequate changes to the workplace and work processes. The quantitative research was carried out in Slovenia in 2012 among 1,038 employees from the service sector. The results were statistically analysed using factor analysis and applied structural equation modelling. The results show that business premises factors of the workplace have an impact on the satisfaction of employees, and consequently on their health. With the aid of factor analysis and structural equation modelling, significant links with the following factors were established: orthopaedic problems, past health problems, cardiovascular problems, and state of health. The research covers a need that is becoming more important, as the focus on health and well-being issues is increasing. Implementing aspects of better workplace conditions introduces a better base of value for employees and employers.
PERSONALITY TRAITS AND CULTURAL INTELLIGENCE: AN EMPIRICAL INVESTIGATION, 2011
The purpose of this study is to examine the relation between big five personality traits and
cu... more The purpose of this study is to examine the relation between big five personality traits and
cultural intelligence factors. Data was collected from expatriates working in the USA. The
results provided significant relations between specific personality traits and factors of cultural
intelligence providing an empirical support to previous studies. Future research and
limitations of the study are addressed.
International Journal of Technology Marketing, 2020
With the advent of health risks related to gathering of people, banks
among other institutions a... more With the advent of health risks related to gathering of people, banks
among other institutions are relying on e-services to reach out to their
customers. These services are directly affected by service failure and recovery.
This study examines the relationship between effective service recovery,
well-established communication structure, customer satisfaction and customer
loyalty, in order to provide a better quality service for the millennial customers.
Collected data was analysed using the SPSS software. The results show that
there is a significant positive relationship between the following attributes:
service recovery and customer loyalty, customer satisfaction and positive
word-of-mouth, communication and conflict handling on loyalty.
Across the world, youth are embracing the concepts of freedom of speech, right to opinion, and mo... more Across the world, youth are embracing the concepts of freedom of speech, right to opinion, and modern information technology in all its aspects and are trying to find use for it. The Arab Spring revolutions that began in 2011 and which are still ablaze reflect this fact. Lebanon is the most democratic country in the Middle East and North Africa region. The youth of Lebanon are adept users of web-based communication tools but are they eager to use this technology to connect with their political leaders? The results of this study show significant interest of youth in electronic-based communication with politicians. However, this interest may not be translated into material voting at the polls.
The study examines the effect of perceived healthcare information system users' performance o... more The study examines the effect of perceived healthcare information system users' performance on their job satisfaction, and the moderating role of employees' perception of the healthcare information system's quality on the relationship. The results show that the perceived quality of the system coupled with their perceived performance using the system affects their job satisfaction. Moreover, in these facilities, health information systems add value to their services at the expense of the employees' workload and perceived performance, and thereby satisfaction. Therefore managers and administrators need to provide inclusion programs as well as training workshops and follow-up sessions. In addition, these healthcare facilities can build internal marketing programs to boost employees' perception of the system's quality and use.
ABSTRACT This study aims to empirically test the relationship between organizational climate and ... more ABSTRACT This study aims to empirically test the relationship between organizational climate and organizational citizenship behavior. 139 respondents successfully completed a valid, reliable questionnaire from the commercial banking sector of Lebanon in the Middle East. Findings indicate that organizational climates have an effect on organizational citizenship behaviors. Results also identified which climates affect which citizenship behaviors.
International Journal of Business Innovation and Research
Breakthrough innovations are crucial drivers of economic progress, often depending on external kn... more Breakthrough innovations are crucial drivers of economic progress, often depending on external knowledge sources to complement internal knowledge. Co-patenting is one way to achieve this by implementing open innovation within research and development. The purpose of this paper is to explore the impact of co-patenting on breakthrough innovations in the pharmaceutical industry. A research question is tested empirically using an archival dataset comprising 866 patents in Pharma. The findings show that co-patenting has a significant positive impact on breakthrough innovations. Short of previous investigation, this paper provides new empirical insights on the open innovation and co-patenting levels, leading to both academic and practical implications on the field.
The article presents the influence of business premises’ factors of the workplace on satisfaction... more The article presents the influence of business premises’ factors of the workplace on satisfaction with the workplace and their impact on the state of health and health care of employees. The research compares respondents’ answers of Lebanon and Slovenia. The purpose of the research is to discover the influence and to facilitate the improvement of employee health through the application of base parameters and consequently the changes of workspace and work processes.
International Journal of Business Governance and Ethics, 2022
This article aims and seeks to develop a comprehensive idea
about corporate governance and its im... more This article aims and seeks to develop a comprehensive idea about corporate governance and its impact on the managers’ job performance inside corporations. While many previous studies attempted to discover the importance of this relation from the perspective of productivity and positive outcomes of corporations, they all took CG as an independent construct in itself. This study takes into account the effect of corporate social responsibility, enterprise risk management, and board of directors’ composition, as basic subsets of corporate governance, on managerial job performance, and the impact of these three combined on the relationship between corporate governance and managerial job performance. The context of this study is the active and established corporations in the Lebanese market, which have more than 30 years of age. The results show that CG does affect the managers’ performance through its different sub-sets, to varying extents.
The Arab economics and business journal, Jun 13, 2024
Neglecting an organization's readiness for change may have a far-reaching influence on th... more Neglecting an organization's readiness for change may have a far-reaching influence on the success of a change process. Lack of readiness may create diverse barriers to a firm's success, through high levels of resistance and lack of commitment. This study investigates two factors that may impact organizational change readiness and business continuity, namely leadership and job satisfaction. There is considerable empirical and practitioner research examining the impact of leadership styles on an organization and/or individual's performance. Many studies have attempted to understand how job satisfaction influences an organization's well-being; however, limited studies have investigated the crucial economic petrochemical sector in general and in Saudi Arabia more specifically. Consequently, the aim of the study is to empirically address this gap. In doing so, it examines the relationship between transformational leadership, job satisfaction, and change readiness in the Saudi petrochemical industry context. The study utilized a quantitative approach via a survey to collect responses. The results reveal that change readiness increases if the job satisfaction of employees also increases and if leaders adopt the transformational leadership style. The findings have direct implications for HR practitioners in designing leadership development programs and job satisfaction initiatives. These would now need to include a new variable namely change readiness, if the desired outcomes of an organizational change program are to be achieved.
Neglecting an organization's readiness for change may have a far-reaching influence on the succes... more Neglecting an organization's readiness for change may have a far-reaching influence on the success of a change process. Lack of readiness may create diverse barriers to a firm's success, through high levels of resistance and lack of commitment. This study investigates two factors that may impact organizational change readiness and business continuity, namely leadership and job satisfaction. There is considerable empirical and practitioner research examining the impact of leadership styles on an organization and/or individual's performance. Many studies have attempted to understand how job satisfaction influences an organization's well-being; however, limited studies have investigated the crucial economic petrochemical sector in general and in Saudi Arabia more specifically. Consequently, the aim of the study is to empirically address this gap. In doing so, it examines the relationship between transformational leadership, job satisfaction, and change readiness in the Saudi petrochemical industry context. The study utilized a quantitative approach via a survey to collect responses. The results reveal that change readiness increases if the job satisfaction of employees also increases and if leaders adopt the transformational leadership style. The findings have direct implications for HR practitioners in designing leadership development programs and job satisfaction initiatives. These would now need to include a new variable namely change readiness, if the desired outcomes of an organizational change program are to be achieved.
International Journal of Technology Transfer and Commercialisation, 2020
The competitive business environment today is constantly calling firms to innovate for sustainabi... more The competitive business environment today is constantly calling firms to innovate for sustainability. This need reforming the way they operate, manage and develop themselves. Nevertheless, flexible firms can easily understand and adapt to the drivers of innovation to reach a higher rate of sustained success. The aim of this study is to identify the role of leadership with its two types: transformational and transactional as an aid to manage innovation and identify effectuation as a moderator to this relationship. Furthermore, the aim of the current study is to find out whether effectuation can enhance the potential moderating role between transformational and transactional leadership with management innovation and thus can be considered a development to the theory of effectuation. The data is collected from 314 complete and usable surveys in the service industry and analysed for CFA correlations and SEM. The results reveal that transformational leadership is positively correlated to transactional leadership, effectuation, and management innovation.
International journal of knowledge management, Feb 3, 2022
Breakthrough innovations are crucial drivers of economic progress, often depending on external kn... more Breakthrough innovations are crucial drivers of economic progress, often depending on external knowledge sources to complement internal knowledge. Co-patenting is one way to achieve this by implementing open innovation within research and development. The purpose of this paper is to explore the impact of co-patenting on breakthrough innovations in the pharmaceutical industry. A research question is tested empirically using an archival dataset comprising 866 patents in pharma. The findings show that co-patenting has a significant positive impact on breakthrough innovations. Short of previous investigation, this paper provides new empirical insights on the open innovation and co-patenting levels, leading to both academic and practical implications on the field.
International Journal of Educational Management, 2023
Purpose-The purpose of this paper is to answer two basic research questions: "Does high emotional... more Purpose-The purpose of this paper is to answer two basic research questions: "Does high emotional intelligence affect teaching effectiveness at universities?" and "What role do personality traits play in moderating that relationship?" Design/methodology/approach-The paper is a quantitative study using self-reporting questionnaires on 410 students and 32 faculty members. The resulting relationships and model fit are confirmed using SEM. Findings-The paper shows the importance of high emotional intelligent teachers in universities to increase teaching effectiveness. The paper also shows that the personality traits of the teacher moderate this positive relationship. Research limitations/implications-The study uses students' responses. Students might negatively assess their professors for different purposes. This puts in question the reliability of student ratings, especially when taking into consideration students' mood. Practical implications-The paper makes two major recommendations to universities. The first recommendation is to hire emotionally intelligent teachers. The second recommendation is to conduct emotional intelligence workshops for existing teachers in order to improve their EI skills. Both recommendations will increase teaching effectiveness, therefore, better learning and a higher chance of better students' academic achievement, better teacher-student relationship, higher students' satisfaction and better university environment/teaching reputation. Originality/value-The research model is tested for the first time in the Lebanese higher educational sector.
In an era where managers are seeking to improve employees' efficiency and decrease time-waste on ... more In an era where managers are seeking to improve employees' efficiency and decrease time-waste on the job, social media use through mobile telecommunication tools is invading the workplace , causing managerial worry and resulting in a wide array of management decisions. The purpose of the use of these media, the type of media used, as well as the rate of use, are factors that are affecting employees' performance at work. The study results reveal some effects of these variables on performance. What remains to be discovered is whether their impact warrants blowing the whistle, or whether the trend will fade away and performance will turnaround as a result of better satisfied employees on the job, or whether the younger workforce who adopted the connectivity technology will be able to bridge to the other shore where performance remains within range.
With the fast changes enforced by the COVID-19, many business schools found themselves streamed i... more With the fast changes enforced by the COVID-19, many business schools found themselves streamed into using new technology and platforms to safeguard the academic year 2020e2021. The introduction of business simulation for student assessment before graduating from the undergraduate program has always presented a challenge in terms of approach to use. Today, business simulation is introduced, not only to enhance students' learning experience but also to satisfy the assessment institutional requirement of closing the gap. This comparative quantitative study uses feedback from students of two cohorts assessed during the same academic year, one using the case method and the second using a capstone simulation. The results show that the students who used the simulation reflect a higher level of satisfaction.
Electronic Governance: An International Journal, 2023
The e-government implementation process in the world is at various stages with some countries hav... more The e-government implementation process in the world is at various stages with some countries having a pronounced success. The governments with a greater degree of success are subject to the second stage of evolution known as digital government. In the digital government stage, organisations carry on internal service improvement in an attempt to change cultural impulses. The purpose of this study is to analyse the transition process from e-government to digital government in Saudi Arabia. We aim to identify the factors that would enable this transition. The findings of our study illustrate that in the journey from e-government to digital government there are four important enabling factors, namely technology adequacy, organisational change, open government and social inclusive government. The study provides a researcher's view of the factors that will lead a digital transformation process in government to incorporate internal socio-technical physiognomies that will promote a responsive, proactive, open and social government.
With the fast changes enforced by the COVID-19, many business schools found themselves streamed i... more With the fast changes enforced by the COVID-19, many business schools found themselves streamed into using new technology and platforms to safeguard the academic year 2020e2021. The introduction of business simulation for student assessment before graduating from the undergraduate program has always presented a challenge in terms of approach to use. Today, business simulation is introduced, not only to enhance students' learning experience but also to satisfy the assessment institutional requirement of closing the gap. This comparative quantitative study uses feedback from students of two cohorts assessed during the same academic year, one using the case method and the second using a capstone simulation. The results show that the students who used the simulation reflect a higher level of satisfaction.
In an era where managers are seeking to improve employees’ efficiency and decrease time-waste on ... more In an era where managers are seeking to improve employees’ efficiency and decrease time-waste on the job, social media use through mobile telecommunication tools is invading the work-place, causing managerial worry and resulting in a wide array of management decisions. The purpose of the use of these media, the type of media used, as well as the rate of use, are factors that are affecting employees’ performance at work. The study results reveal some effects of these variables on performance. What remains to be discovered is whether their impact warrants blowing the whistle, or whether the trend will fade away and performance will turnaround as a result of better satisfied employees on the job, or whether the younger workforce who adopted the connectivity technology will be able to bridge to the other shore where performance remains within range.
Journal of Construction Project Management and Innovation, Dec 1, 2017
The article analyses the influence of business premises and workplace design factors on employees... more The article analyses the influence of business premises and workplace design factors on employees' satisfaction with the workplace, and the influence of satisfaction of employees on the overall health of employees. The purpose of the research is, firstly, to assess the influence of business premises, and, secondly, to facilitate improvement of employee health, through application of base parameters, and subsequent adequate changes to the workplace and work processes. The quantitative research was carried out in Slovenia in 2012 among 1,038 employees from the service sector. The results were statistically analysed using factor analysis and applied structural equation modelling. The results show that business premises factors of the workplace have an impact on the satisfaction of employees, and consequently on their health. With the aid of factor analysis and structural equation modelling, significant links with the following factors were established: orthopaedic problems, past health problems, cardiovascular problems, and state of health. The research covers a need that is becoming more important, as the focus on health and well-being issues is increasing. Implementing aspects of better workplace conditions introduces a better base of value for employees and employers.
PERSONALITY TRAITS AND CULTURAL INTELLIGENCE: AN EMPIRICAL INVESTIGATION, 2011
The purpose of this study is to examine the relation between big five personality traits and
cu... more The purpose of this study is to examine the relation between big five personality traits and
cultural intelligence factors. Data was collected from expatriates working in the USA. The
results provided significant relations between specific personality traits and factors of cultural
intelligence providing an empirical support to previous studies. Future research and
limitations of the study are addressed.
International Journal of Technology Marketing, 2020
With the advent of health risks related to gathering of people, banks
among other institutions a... more With the advent of health risks related to gathering of people, banks
among other institutions are relying on e-services to reach out to their
customers. These services are directly affected by service failure and recovery.
This study examines the relationship between effective service recovery,
well-established communication structure, customer satisfaction and customer
loyalty, in order to provide a better quality service for the millennial customers.
Collected data was analysed using the SPSS software. The results show that
there is a significant positive relationship between the following attributes:
service recovery and customer loyalty, customer satisfaction and positive
word-of-mouth, communication and conflict handling on loyalty.
Across the world, youth are embracing the concepts of freedom of speech, right to opinion, and mo... more Across the world, youth are embracing the concepts of freedom of speech, right to opinion, and modern information technology in all its aspects and are trying to find use for it. The Arab Spring revolutions that began in 2011 and which are still ablaze reflect this fact. Lebanon is the most democratic country in the Middle East and North Africa region. The youth of Lebanon are adept users of web-based communication tools but are they eager to use this technology to connect with their political leaders? The results of this study show significant interest of youth in electronic-based communication with politicians. However, this interest may not be translated into material voting at the polls.
The study examines the effect of perceived healthcare information system users' performance o... more The study examines the effect of perceived healthcare information system users' performance on their job satisfaction, and the moderating role of employees' perception of the healthcare information system's quality on the relationship. The results show that the perceived quality of the system coupled with their perceived performance using the system affects their job satisfaction. Moreover, in these facilities, health information systems add value to their services at the expense of the employees' workload and perceived performance, and thereby satisfaction. Therefore managers and administrators need to provide inclusion programs as well as training workshops and follow-up sessions. In addition, these healthcare facilities can build internal marketing programs to boost employees' perception of the system's quality and use.
ABSTRACT This study aims to empirically test the relationship between organizational climate and ... more ABSTRACT This study aims to empirically test the relationship between organizational climate and organizational citizenship behavior. 139 respondents successfully completed a valid, reliable questionnaire from the commercial banking sector of Lebanon in the Middle East. Findings indicate that organizational climates have an effect on organizational citizenship behaviors. Results also identified which climates affect which citizenship behaviors.
International Journal of Business Innovation and Research
Breakthrough innovations are crucial drivers of economic progress, often depending on external kn... more Breakthrough innovations are crucial drivers of economic progress, often depending on external knowledge sources to complement internal knowledge. Co-patenting is one way to achieve this by implementing open innovation within research and development. The purpose of this paper is to explore the impact of co-patenting on breakthrough innovations in the pharmaceutical industry. A research question is tested empirically using an archival dataset comprising 866 patents in Pharma. The findings show that co-patenting has a significant positive impact on breakthrough innovations. Short of previous investigation, this paper provides new empirical insights on the open innovation and co-patenting levels, leading to both academic and practical implications on the field.
The article presents the influence of business premises’ factors of the workplace on satisfaction... more The article presents the influence of business premises’ factors of the workplace on satisfaction with the workplace and their impact on the state of health and health care of employees. The research compares respondents’ answers of Lebanon and Slovenia. The purpose of the research is to discover the influence and to facilitate the improvement of employee health through the application of base parameters and consequently the changes of workspace and work processes.
International Journal of Business Governance and Ethics, 2022
This article aims and seeks to develop a comprehensive idea
about corporate governance and its im... more This article aims and seeks to develop a comprehensive idea about corporate governance and its impact on the managers’ job performance inside corporations. While many previous studies attempted to discover the importance of this relation from the perspective of productivity and positive outcomes of corporations, they all took CG as an independent construct in itself. This study takes into account the effect of corporate social responsibility, enterprise risk management, and board of directors’ composition, as basic subsets of corporate governance, on managerial job performance, and the impact of these three combined on the relationship between corporate governance and managerial job performance. The context of this study is the active and established corporations in the Lebanese market, which have more than 30 years of age. The results show that CG does affect the managers’ performance through its different sub-sets, to varying extents.
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Papers by bassem maamari
tools is invading the work-place, causing managerial worry and resulting in a wide array of management decisions. The purpose of the use of these media, the type
of media used, as well as the rate of use, are factors that are affecting employees’ performance at work. The study results reveal some effects of these variables on
performance. What remains to be discovered is whether their impact warrants blowing the whistle, or whether the trend will fade away and performance will turnaround as a result of better satisfied employees on the job, or whether the younger workforce who adopted the connectivity technology will be able to bridge to the
other shore where performance remains within range.
cultural intelligence factors. Data was collected from expatriates working in the USA. The
results provided significant relations between specific personality traits and factors of cultural
intelligence providing an empirical support to previous studies. Future research and
limitations of the study are addressed.
among other institutions are relying on e-services to reach out to their
customers. These services are directly affected by service failure and recovery.
This study examines the relationship between effective service recovery,
well-established communication structure, customer satisfaction and customer
loyalty, in order to provide a better quality service for the millennial customers.
Collected data was analysed using the SPSS software. The results show that
there is a significant positive relationship between the following attributes:
service recovery and customer loyalty, customer satisfaction and positive
word-of-mouth, communication and conflict handling on loyalty.
about corporate governance and its impact on the managers’ job performance
inside corporations. While many previous studies attempted to discover the
importance of this relation from the perspective of productivity and positive
outcomes of corporations, they all took CG as an independent construct in
itself. This study takes into account the effect of corporate social responsibility,
enterprise risk management, and board of directors’ composition, as basic
subsets of corporate governance, on managerial job performance, and the
impact of these three combined on the relationship between corporate
governance and managerial job performance. The context of this study is the
active and established corporations in the Lebanese market, which have more
than 30 years of age. The results show that CG does affect the managers’
performance through its different sub-sets, to varying extents.
tools is invading the work-place, causing managerial worry and resulting in a wide array of management decisions. The purpose of the use of these media, the type
of media used, as well as the rate of use, are factors that are affecting employees’ performance at work. The study results reveal some effects of these variables on
performance. What remains to be discovered is whether their impact warrants blowing the whistle, or whether the trend will fade away and performance will turnaround as a result of better satisfied employees on the job, or whether the younger workforce who adopted the connectivity technology will be able to bridge to the
other shore where performance remains within range.
cultural intelligence factors. Data was collected from expatriates working in the USA. The
results provided significant relations between specific personality traits and factors of cultural
intelligence providing an empirical support to previous studies. Future research and
limitations of the study are addressed.
among other institutions are relying on e-services to reach out to their
customers. These services are directly affected by service failure and recovery.
This study examines the relationship between effective service recovery,
well-established communication structure, customer satisfaction and customer
loyalty, in order to provide a better quality service for the millennial customers.
Collected data was analysed using the SPSS software. The results show that
there is a significant positive relationship between the following attributes:
service recovery and customer loyalty, customer satisfaction and positive
word-of-mouth, communication and conflict handling on loyalty.
about corporate governance and its impact on the managers’ job performance
inside corporations. While many previous studies attempted to discover the
importance of this relation from the perspective of productivity and positive
outcomes of corporations, they all took CG as an independent construct in
itself. This study takes into account the effect of corporate social responsibility,
enterprise risk management, and board of directors’ composition, as basic
subsets of corporate governance, on managerial job performance, and the
impact of these three combined on the relationship between corporate
governance and managerial job performance. The context of this study is the
active and established corporations in the Lebanese market, which have more
than 30 years of age. The results show that CG does affect the managers’
performance through its different sub-sets, to varying extents.