Papers by anushree tandon
Technological Forecasting and Social Change, 2021
Research on the dark side of social media usage has explored the fear of missing out (FoMO), soci... more Research on the dark side of social media usage has explored the fear of missing out (FoMO), social media fatigue (fatigue), social media stalking (stalking), and online social comparison (social comparison) independently. Accordingly, the complex interrelationships among these phenomena have remained understudied, creating a chasm that hinders a clearer understanding of their drivers and the potential counterstrategies to mitigate the collateral damage they may cause. We attempt to bridge this gap by drawing upon the theory of social comparison and the theory of compensatory internet use to formulate a framework that hypothesizes the mechanism of interaction among these negative fallouts. The model, tested through analysis of data collected from 321 social media users from the United Kingdom (UK), takes into consideration the moderation effect of the frequency of posting social media status updates and social media envy, along with the mediation effect of social comparison and stalking. The results indicate that FoMO and social comparison are directly associated with fatigue. Furthermore, social comparison partially mediates the association of FoMO and fatigue, while social media envy negatively moderates the association of FoMO with social comparison. The results provide new insights into the dynamic interplay of these dark side manifestations of social media.
Internet Research, 2021
PurposeScholars are increasingly focusing on the adverse effects of digitization on human lives i... more PurposeScholars are increasingly focusing on the adverse effects of digitization on human lives in personal and professional contexts. Cyberloafing is one such effect and digitization-related workplace behavior that has garnered attention in both academic and mainstream media. However, the existing literature is fragmented and needs to be consolidated to generate a comprehensive and contemporary overview of cyberloafing research and map its current intellectual boundaries. The purpose of this paper is to shed some light on systematic literature review (SLR) in cyberloafing and cyberslacking in the workplace.Design/methodology/approachA SLR is conducted to assimilate the existing research. A total of 87 studies selected through a robust protocol are analyzed through content analysis.FindingsA total of four thematic research areas and inherent gaps are identified, including conceptualization, operationalization, antecedents and stakeholders and consequences. Results are used to assimi...
Social media platforms and sleep problems: a systematic literature review, synthesis and framework for future research
Internet Research, 2021
PurposeThis study is a systematic literature review (SLR) on prior research examining the impact ... more PurposeThis study is a systematic literature review (SLR) on prior research examining the impact of the nocturnal use of social media platforms on a user's sleep, its dimensions and its perceptually allied problems. This SLR aims to curate, assimilate and critically examine the empirical research in this domain.Design/methodology/approachForty-five relevant studies identified from the Scopus and Web of Science (WoS) databases were analyzed to develop a comprehensive research profile, identify gaps in the current knowledge and delineate emergent research topics.FindingsPrior research has narrowly focused on investigating the associations between specific aspects of social media use behavior and sleep dimensions. The findings suggest that previous studies are limited by research design and sampling issues. We highlight the imperative need to expand current research boundaries through a comprehensive framework that elucidates potential issues to be addressed in future research.Orig...
Employee Engagement
Advances in Human Resources Management and Organizational Development, 2019
Modern organizations are moving towards more sustainable models by utilizing the power of employe... more Modern organizations are moving towards more sustainable models by utilizing the power of employees to attain their objectives. Organizations are engaging their employees in various activities to ensure their level of commitment towards employers. Positive employee engagement has been linked to a growth in terms of organizational performance, financial benefits, and reduced attrition. The purpose of this chapter is to understand the concept of employee engagement in today's competitive market and to know about the various engagement practices adopted by the global leaders. This study is an attempt to address this need by giving a brief insight into the evolution of employee engagement as an academic discipline, the broad approaches adopted to characterize employee engagement, and the resultants dimensions identified through the studies. The authors also attempt to provide an insight into industrial attempts to execute employee engagement initiatives through brief cases.
Branding for Bottom of the Pyramid: A Case of Branded Footwear Consumer in Indian Rural Setting
The fortune at the bottom of the pyramid (BOP) has been a major direction for organizations vying... more The fortune at the bottom of the pyramid (BOP) has been a major direction for organizations vying to expand/tap into the vast consuming base of rural India. In order to attract and retain these specific consumers, it is critical to understand their psyche, attitudes, motives and expectations as they offer the key to building a brand image. The paper attempts to understand the implications of maintaining a loyal consumer base in rural markets of India by building a sustainable brand image through understanding the dimensions of perceived quality, product promotion and brand trust. It also attempts to study the significant impact of such brand images on brand loyalty for the chosen product category of sports shoes. The formulated hypotheses were tested empirically through regression analysis to validate the proposed research framework for the present study. The study holds importance for brand marketers attempting to penetrate or establish a presence in the Indian rural markets.
Journal of Business Research, 2021
The intense proliferation of social media platforms into every facet of human lives has engaged r... more The intense proliferation of social media platforms into every facet of human lives has engaged researchers' attention towards understanding their adverse influences, referred to as the dark side of social media (DoSM) in the evolving literature. A relatively unexplored context in this regard is employees' personal use of social media during work hours and its impact on work-related outcomes. Since using social media during work hours can have implications for work performance and productivity, the lack of research in the area needs to be addressed by scholars sooner rather than later. Specifically, it is important to understand the drivers and outcomes of such behaviour. We have thus conceptualized a theoretical model based on the associations among individual tendencies (exhibitionism and voyeurism), fear of missing out (FoMO), and individual-level psychological (compulsive use of social media) and behavioral (work performance decrement and procrastination) outcomes of social media use during work hours. Grounded in the stressor-strain-outcomes (SSO) framework, the hypothesized associations were tested by a path analysis of 312 responses collected from individuals working in the United States. The results confirmed significant relationships between individual tendencies and FoMO, as well as psychological and behavioural outcomes. The findings contribute to the evolving literature around DoSM in the workplace and offer useful and practical insights.
Motivations of social entrepreneurs: use of self-determination theory to gain insight into the Indian scenario
International Journal of Business and Globalisation, 2021
Technological Forecasting and Social Change, 2021
Scholars have drawn increasing attention to the implications of the dark side of social media for... more Scholars have drawn increasing attention to the implications of the dark side of social media for users' online subjective well-being (OSWB). We develop a research framework based on the limited-capacity model to examine the relationship between OSWB and social media fatigue. Moreover, we explore the associations between specific aspects related to network heterogeneity and social media fatigue for social media users in the United States of America (USA). Further, we examine the mediating effect of network heterogeneity on the association between OSWB and social media fatigue. We utilised a cross-sectional research design to collect data from Prolific Academic (N = 320) and analysed the data through structural equation modelling. The results indicate that OSWB is positively correlated with the network heterogeneity aspect of self-disclosure and negatively correlated with social comparison. OSWB, moreover, is negatively correlated with fatigue, while privacy concerns and self-disclosure are positively correlated with fatigue. Further, of the network heterogeneity aspects we considered, only social comparison is a partial mediator for the relationship between OSWB and social media fatigue. The findings provide insights into the pathways through which social media users' OSWB and network heterogeneity can induce social media fatigue, raising critical implications for theory and practice.
Technological Forecasting and Social Change, 2021
Blockchain has gained substantial recognition for its ability to induce transformation and innova... more Blockchain has gained substantial recognition for its ability to induce transformation and innovation in existing business models and frameworks. Consequently, the application of this technology to the management domain and its processes has attracted increasing interest from academia and industry. Although research addressing the use of blockchain in management has gained momentum, this field presents a discontinuous overview of the current scope and boundary of the knowledge thereon. This study addresses this lacuna using bibliometric analyses to synthesize the prior literature. Data from Scopus 586 articles, entailing contributions from 72 countries, 273 journals, 1016 organizations, and 1284 authors, were analyzed. The findings indicate a maturing research focus on blockchain applications in specific managerial sectors, such as finance and supply chain management. However, this field's conceptual evolution is posited to be in its infancy in other sectors, such as for managing luxury goods and counterfeit products. Further, the thematic classification of the extant literature led to the identification of the following four major themes of research: strategy and regulation, enablement and implication, multi-domain deployment, and the inefficiencies of bitcoin. These findings are used to propose directions for further research in this field, such as the need for methodological advancement and theoretical grounding.
Internet Research, 2021
PurposeThe association between social media and jealousy is an aspect of the dark side of social ... more PurposeThe association between social media and jealousy is an aspect of the dark side of social media that has garnered significant attention in the past decade. However, the understanding of this association is fragmented and needs to be assimilated to provide scholars with an overview of the current boundaries of knowledge in this area. This systematic literature review (SLR) aims to fulfill this need.Design/methodology/approachThe authors undertake an SLR to assimilate the current knowledge regarding the association between social media and jealousy, and they examine the phenomenon of social media-induced jealousy (SoMJ). Forty-five empirical studies are curated and analyzed using stringent protocols to elucidate the existing research profile and thematic research areas.FindingsThe research themes emerging from the SLR are (1) the need for a theoretical and methodological grounding of the concept, (2) the sociodemographic differences in SoMJ experiences, (3) the antecedents of S...
Social media induced fear of missing out (FoMO) and phubbing: Behavioural, relational and psychological outcomes
Technological Forecasting and Social Change, 2022
Abstract The penetration of smartphones and the subsequent social media use in modern workplaces ... more Abstract The penetration of smartphones and the subsequent social media use in modern workplaces have drawn scholars’ attention towards studying their influence on employees. This is a nascent yet critical field of study because initial inquiries have confirmed the significant adverse implications of smartphone and social media use for employee well-being and productivity. Acknowledging the need to better explicate the consequences of the so-called ‘dark side’ of social media use at work, we examine the association of FoMO and phubbing with both psychological (i.e. work exhaustion and creativity) and relational (i.e. workplace incivility) employee outcomes. We tested our proposed hypotheses, which rest on the theoretical tripod of the theory of compensatory Internet use, the limited capacity model and regulatory focus theory, through structural equation modelling (SEM) of data collected from 243 working professionals in the United States (US). The results suggest that FoMO has a positive association with phubbing, which, in turn, is positively associated with both psychological and relational responses. In addition, our analysis reveals the moderation effect of promotion focus on the association between phubbing and creativity. In comparison, we observe no moderation effect for prevention focus on any of the proposed associations. Our findings provide new insights into the impact of smartphone and social media use on employees and offer important implications for theory and practice.
Technology in Society, 2020
Professional social media platforms (PSMs), including LinkedIn, have created better opportunities... more Professional social media platforms (PSMs), including LinkedIn, have created better opportunities for students and employees to advance their career aspirations. Though PSMs seem to be an effective human resource management (HRM) tool, in order to leverage PSMs effectively, it is strategically essential to incorporate research inputs from both the employers' and the individuals' perspectives. Realizing this, academic researchers have been interested in PSMs since the previous decade. However, research on PSMs and their effectiveness continues to be in the embryonic stage. To catalyze scholarly interest and provide a foundation for formulating sound theoretical propositions for the efficient use of PSMs, it is imperative to aggregate and critically evaluate prior findings and provide avenues for future research. Addressing this need, the current study undertakes a systematic literature review to comprehensively understand the influence of PSMs on one particular aspect of HRM-namely, hiring processes. Forty-five studies were selected from existing literature to examine the accumulated knowledge, assess current research boundaries, and derive ways to enrich this area of research further. The study is motivated by the fact that given the short life cycle of social media platforms and information systems, PSMs need to innovate and continuously offer value to their users. The study makes a concrete contribution to PSM literature by generating actionable research avenues for future researchers and providing practical insights for managers and service providers.
Technological Forecasting and Social Change, 2021
Individuals' excessive use of technology-enabled communication platforms, such as social media, h... more Individuals' excessive use of technology-enabled communication platforms, such as social media, has led to scholarly recognition of rising incidences of cyberstalking. Despite considerable studies directed at its examination, the current research on cyberstalking is limited by a lack of clarity on its characterization and prevalence, coupled with a fragmented research focus. To address this limitation, a Systematic Literature Review (SLR) on cyberstalking has been undertaken. Rigorous protocols were applied to identify 49 empirical studies via Scopus and Web of Science, based on specific keywords and article selection criteria. Findings reveal four emergent research themes on characteristics and roles of cyberstalkers, victims, parents, social media, and online service providers, as well as reporting, coping, and prevention strategies discussed in prior studies. Findings imply the need for temporal and cross-cultural validation of measurement scales and prior results by developing sophisticated, theoretically-grounded frameworks. Based on study findings, a research framework is proposed to assist researchers in future examinations of under-investigated associations and constructs. Implications arise for studying potential pre-emptive factors to address cyberstalking at a societal level by disseminating appropriate information to the general public. There is a need to develop stringent legislation and to induce service providers' active participation to prevent cyberstalking.
Journal of Retailing and Consumer Services, 2021
Consumers are increasingly using food delivery apps (FDAs) to facilitate convenient and quick foo... more Consumers are increasingly using food delivery apps (FDAs) to facilitate convenient and quick food delivery. Yet, the existing research offers a limited understanding of consumers' behavioral responses to the visibility and values derived from FDAs. Our study utilized the theory of consumption values (TCV) to examine associations between FDA visibility, consumption values, and purchase intentions. The mediating role of consumption values and the moderating role of attitude was also studied. A qualitative study was conducted with 15 FDA consumers to derive context-specific consumption values. Responses from 355 FDA consumers from the United States of America (USA) were obtained through Prolific and analyzed using structural equation modeling. Visibility acted as an antecedent of all consumption values and significantly influenced purchase intentions. Attitude also positively and significantly influenced purchase intentions. Consumption values partially mediated the association between visibility and purchase intention, while attitude negatively moderated the relationship that purchase intention has with visibility and preference value. These findings have important implications for theory and practice.
Fear of missing out (FoMO) among social media users: a systematic literature review, synthesis and framework for future research
Internet Research, 2021
PurposeResearch examining the “fear of missing out” (FoMO) is increasingly prominent, with a grow... more PurposeResearch examining the “fear of missing out” (FoMO) is increasingly prominent, with a growing number of studies exploring this phenomenon. Despite the increased academic interest, no attempts have been made to synthesize extant knowledge on FoMO. There is limited holistic understanding of its conceptualization and operationalization. To address this gap, an exhaustive systematic literature review (SLR) on FoMO is presented.Design/methodology/approachSystematic review protocols and content analysis was used to analyze and synthesize insights from 58 empirical studies obtained from four academic databases: Scopus, Web of Science, PubMed and PsycINFO.FindingsSignificant diversity in prior research on FoMO was encapsulated in four themes. There are significant limitations in conceptualization of FoMO, along with narrow focus on geographic, methodological and contextual foci of prior studies. The authors propose a comprehensive framework and extensive gap-specific research directi...
Journal of Cleaner Production, 2021
The consumption of organic food is gaining ground globally due to consumers' concerns for persona... more The consumption of organic food is gaining ground globally due to consumers' concerns for personal health and food safety. Several countries, such as Japan, are turning their focus to promoting organic food consumption, but research is scarce on Japan's organic food market. Additionally, despite consumers' positive predisposition, retail sales in Japan for organic food are low, and there is a need to understand the reason for this disparity. The present study addressed this need by examining factors that may drive consumers' willingness to purchase (WTP) and stated buying behavior (SBB) toward organic food through the StimuluseOrganismeBehavioreConsequence (SOBC) paradigm. The developed model was tested using cross-sectional data collected from 928 Japanese consumers. Study findings suggest that food safety concerns (FSC) and health consciousness are positively related to openness to change, and ethical self-identity. Further, openness to change and ethical self-identity are positively associated with WTP, while SBB is positively associated with WTP. In addition to this, buying frequency positively moderated the association of self-identity with WTP and WTP with SBB. The study offers critical implications for researchers, marketers and retailers.
Food Quality and Preference, 2021
This is a PDF file of an article that has undergone enhancements after acceptance, such as the ad... more This is a PDF file of an article that has undergone enhancements after acceptance, such as the addition of a cover page and metadata, and formatting for readability, but it is not yet the definitive version of record. This version will undergo additional copyediting, typesetting and review before it is published in its final form, but we are providing this version to give early visibility of the article. Please note that, during the production process, errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain.
Appetite, 2020
Consumers' rising interest in organic food has drawn the attention of the academic community. The... more Consumers' rising interest in organic food has drawn the attention of the academic community. The literature on the topic is growing, but it mostly focuses either on the acceptance of or resistance toward organic food. However, marketing scholars argue that the development of more in-depth insights into consumers' reasoning processes, and especially the roles of values and context-specific reasons are needed. The present study bridges this gap by utilizing the novel behavioral reasoning theory (BRT) framework. Cross-sectional data from 307 consumers and non-consumers from India were collected to investigate associations among attitudes, reasoning, value, and purchase intentions. This research studies the moderating role of food safety concerns and buying involvement. Additionally, the mediating role of reasons and attitudes is examined. The results suggest that value was positively associated with reasons (for and against), whereas attitude and reasons (for) resulted in favorable purchase intentions. Reasons (for and against) fully mediate the association between value and attitude. Furthermore, attitude partially mediates the association of reasons and purchase intentions. The moderation effect was not found for food safety concerns, but a limited effect among studied associations was observed for buying involvement. The findings raise significant implications for marketers and policymakers.
Journal of Retailing and Consumer Services, 2020
Although consumer interest in organic food has risen over time, resulting in a generally positive... more Although consumer interest in organic food has risen over time, resulting in a generally positive attitude toward these organic food products, scholarly research suggests a comparatively low volume of its consumption in the market. This has resulted in an urgent need to study the motivations which enhance consumers' proclivity to purchase food items produced organically. The current research attempts to understand potential associations between motivations (intrinsic and extrinsic), attitude, and buying behaviour towards organic food. Selfdetermination theory (SDT) was applied to develop a theoretically grounded framework which was evaluated with 378 organic food consumers. The hypotheses were tested by analyzing the data through structural equation modelling (SEM), wherein environmental concerns and trust were the moderating variables. The study results demonstrate the significant influence of intrinsic motivation, integrated and external regulation on consumer attitude, and buying behaviour. But, attitude had no significant association with buying behaviour. The findings indicate consumers' motivation may be stimulated to encourage higher frequencies of purchasing organic food by emphasizing values that reflect motivations arising from ethical or green consumerism, health, and social benefits. Furthermore, policymakers should focus on avenues to integrate organic food as permanent parts of individual lives and a socially exalting behavioral action.
Computers in Human Behavior, 2020
Emergent research suggests that "fear of missing out" (FoMO)-driven nocturnal use of social media... more Emergent research suggests that "fear of missing out" (FoMO)-driven nocturnal use of social media may result in sleep disturbances and adversely influence quality of sleep. Previous research in this area primarily focused on adolescents. Therefore, knowledge of these occurrences in young adults is limited. This study addresses this knowledge gap by investigating the associations of FoMO, psychological well-being (anxiety, depression), compulsive social media use (CSMU), and sleep hygiene (habits that promote/inhibit sleep) with problematic sleep adults in both academic and employment settings. Cross-sectional surveys were conducted to collect data from two cohorts including (i) full-time students (N ¼ 1398), and (ii) full-time working professionals (N ¼ 472). Data were analyzed with structural equation modeling. The results indicated that psychological well-being influences CSMU, which in concurrence with sleep habits, influences the association between FoMO and problematic sleep. Significant differences existed in the strength of the association between CSMU and FoMO between the two cohorts. Interestingly, FoMO is more strongly associated with CSMU among working professionals. This study provides novel insights into the differential effects of CSMU and FoMO on sleep behaviors in young adult students versus working professionals.
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Papers by anushree tandon