Papers by Stephenie Wandera
Drafts by Stephenie Wandera
CPA STEPHENIE WANDERA, 2017
This study examined the effect of public sector financial reforms on service delivery in Uganda‟s... more This study examined the effect of public sector financial reforms on service delivery in Uganda‟s local governments using a case study of Busia District Local Government (BDLG). The study was prompted by poor service delivery in the district. The specific objectives of the study were: to assess the effect of implementing the Integrated Financial Management Systems (IFMS) on service delivery in Busia District Local Government; determine the effect of implementing the Treasury Single Account (TSA) on service delivery in Busia District Local Government; and, to examine the effect of implementing the Integrated Personnel and Payroll System (IPPS) on service delivery in Busia District Local Government. Using a case study design, data were collected from 202 respondents using questionnaires and 14 respondents using interviews. The study found that implementing the IFMS has a significant effect on service delivery in BDLG(r=0.435, p<0.05). The study further found out that implementing the TSA has a significant effect on service delivery in BDLG(r=0.435, p<0.05). It was also established that implementing the IPPS financial reforms has a significant effect on service delivery in BDLG(r=0.462, p<0.05). The study concluded that service delivery improves with greater implementation of public sector financial reforms. The study recommends that the government should strengthen the skills capacity of staff to implement the financial reforms. It is also recommended that the government addresses all the technical ICT challenges to the implementation of the reforms and that the government should make an effort to implement the financial reforms in all central and local government organizations in order to increase system outreach and coverage.
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Papers by Stephenie Wandera
Drafts by Stephenie Wandera