Samuel Wamba

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Stefano Maffei

Politecnico di Milano

cameron tonkinwise

University of Technology Sydney

David Seamon

Kansas State University

Carlos B Westphall

Universidade Federal de Santa Catarina - UFSC (Federal University of Santa Catarina)

Jukka Ojasalo

Laurea University of Applied Sciences

Irene C L Ng

University of Warwick

Byron Keating

Queensland University of Technology

Dini T U R I P A N A M Alamanda

Universitas Garut

Antti Hautamäki

University of Helsinki

Carlos Westphall

Universidade Federal de Santa Catarina - UFSC (Federal University of Santa Catarina)

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Papers by Samuel Wamba

Forthcoming: International Journal of Production Economics

by Shahriar Akter and Samuel Wamba

How does Social Media Analytics Create Value?

by Shahriar Akter and Samuel Wamba

Journal of Organizational and End User Computing, 2016

The potential of RFID in warehousing activities in a retail industry supply chain

Journal on Chain and Network Science, Feb 11, 2015

RFID (Radio-Frequency Identification) has been considered as a key to automating everything (Wa... more

A sociomaterial approach to co-creating RFID value in a multi-firm supply chain knowledge sharing einvironment: a longitudinal case study

2012). A sociomaterial approach to co-creating RFID value in a multi-firm supply chain knowledge ... more

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An Inside Look at RFID Technology

Journal of Technology Management Innovation, Mar 15, 2007

RFID (Radio Frequency Identification) is considered one of today's "hottest" technologies due to ... more RFID (Radio Frequency Identification) is considered one of today's "hottest" technologies due to its specialized capacity to track and trace objects across the extended supply chain in real time. This article takes an inside look at the RFID world in order to improve the understanding of this technology and the EPC Network. An introduction to RFID systems, RFID's potential to improve the efficiency of operations, different areas of application, and a roadmap approach to implementing RFID will be discussed in this article.

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‘Big Data’ as a Strategic Enabler of Superior Emergency Service Management: Lessons from the New South Wales State Emergency Service

A unique form of organization that has not received much attention is the emergency services orga... more A unique form of organization that has not received much attention is the emergency services organization, which is tasked with responding to crises and disasters such as floods, fires, hurricanes, tsunamis, and other natural and man-made disasters. Effective responses in such situations are reliant on the availability of archived information as well as on the effective real-time integration and utilization of data coming from various channels including sensors, satellites, social media feeds, photos, video and cell phone GPS signals or 'Big Data' (IBM 2012; Rich 2012). The effective management of these events also requires the collaboration and coordination of a range of government decision makers, emergency response stakeholders, and community-based non-government organizations . The availability of real-time location-aware information, as well as the ability to effectively integrate and utilize information available with different autonomous agencies are key to effective decision making and resource deployment to respond to crises.

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Impacto de la Tecnología RFID Sobre los Procesos de Negocios: Caso de la Industria de Venta al Detal

El presente estudio ofrece una metodología para analizar los impactos potenciales de la tecnologí... more El presente estudio ofrece una metodología para analizar los impactos potenciales de la tecnología RFID al integrarla en una cadena de suministros específica del comercio del detal. La información fue recogida de cuatro empresas pertenecientes a una cadena de suministros de un producto, donde se estudiaron y evaluaron diferentes escenarios de optimización de los procesos de negocios, integrando la tecnología RFID. Dentro del contexto de centro de distribución, los resultados indican que i) la tecnología RFID mejora las actividades de un centro de distribución; por medio de la integración y automatización de los procesos; ii) la tecnología RFID ofrece la posibilidad de seguir y rastrear productos dentro de toda la cadena de suministros; iii) la información puede ser compartida eficazmente entre los miembros de la cadena de suministros. El articulo ayuda a mejorar el entendimiento de los potenciales reales de RFID.

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How ‘big data’ can make big impact: Findings from a systematic review and a longitudinal case study (accepted)

International Journal of Production Economics, 2014

Big data has the potential to revolutionize the art of management. Despite the high operational a... more Big data has the potential to revolutionize the art of management. Despite the high operational and strategic impacts, there is a paucity of empirical research to assess the potential of big data. Drawing on a systematic review and case study findings, this paper presents an interpretive framework that analyses the definitional perspectives and the applications of big data. The paper also provides a general taxonomy that helps broaden the understanding of big data and its role in capturing business value. The synthesis of the diverse concepts within the literature on big data and operations management provides deeper insights into achieving value through big data strategy and implementation.

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Guest editorial: information technology-enabled supply chain management

Production Planning & Control, 2015

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Research Directions on the Adoption, Usage, and Impact of the Internet of Things through the Use of Big Data Analytics

2015 48th Hawaii International Conference on System Sciences, 2015

The number of devices connected to the Internet of Things (IoT) by the year 2020 may be as high a... more The number of devices connected to the Internet of Things (IoT) by the year 2020 may be as high as 75 billion. Long before that, big data analytics will be needed to make use of the data generated by the Internet of Things. While the technical issues needed to create the Internet of Things are substantial, little attention has been given to the behavioral, organizational and business issues that are necessary for a better understanding of the adoption, usage and impact of the IoT. We propose a framework based on the idea that this technology will evolve from monitored "Things", to "Networks of Things", and ultimately to an "Internet of Things". Each of these instantiations of the technology raises adoption, usage and impact issues that can be scrutinized at four levels of analysis: individual, organization, industry, and society. We apply the framework to propose research questions that need to be addressed by researchers.

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Enablers of Six Sigma: contextual framework and its empirical validation

Total Quality Management & Business Excellence, 2015

Thank you, we have also revised the grammar, expression and punctuation throughout.

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Enhancing Information Flow in a Retail Supply Chain Using RFID and the EPC Network: A Proof-of-Concept Approach

Journal of Theoretical and Applied Electronic Commerce Research

RFID technology and the Electronic Product Code (EPC) network have attracted considerable interes... more RFID technology and the Electronic Product Code (EPC) network have attracted considerable interest from businesses and academics in recent years. The interest is even stronger in the retail industry where firms such as Best Buy, Wal-Mart, Tesco, Target and Metro AG are capitalizing on the potential of these technologies. Based on a field study conducted in a three-layer retail supply chain, this paper tests several scenarios integrating Radio Frequency Identification (RFID) technology and the EPC network and evaluates, in a laboratory setting, their potential as enablers of information flow within a retail supply chain. Using an openloop adoption strategy, our preliminary results indicate that RFID technology and the EPC network (i) hold some potential that can be grasped through Business Process Management (BPM), (ii) enable the synchronization of information flow with product flow in a given supply chain, and thus, (iii) provide a better level of information integration between ...

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An Information Systems Design Theory for an RFID University-Based Laboratory

by Samuel Wamba and Katina Michael

RFID technology is defined as a wireless automatic identification and data capture (AIDC) technol... more RFID technology is defined as a wireless automatic identification and data capture (AIDC) technology and is considered as "the next big thing" in the management and "the next revolution in supply chain". Recently, the topic has attracted the interest of the industrial community as well as the scientific community. Following this tendency, this paper applies an Information Systems Design Theory (ISDT) for an RFID-based University Laboratory. For practitioners, the paper provides some insights into the set-up and use of RFID laboratory in university settings, and at the same time, it offers a set of hypotheses that can be empirically tested.

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Integrating RFID Technology and EPC Network into a B2B Retail Supply Chain: A Step Toward Intelligent Business Processes

Journal of Technology Management and Innovation

This article introduces RFID technology and the EPC Network and investigates their potential for ... more This article introduces RFID technology and the EPC Network and investigates their potential for B-to-B eCommerce supply chain management. Based on empirical data gathered from four tightly interrelated firms from three layers of a supply chain, several scenarios integrating RFID and the EPC Network have been tested and evaluated. In the context of warehousing activities in one specific retail supply chain, the results indicate that i) the business process approach seems quite appropriate to capture the real potential of RFID and the EPC Network; ii) RFID technology and the EPC Network can improve the “shipping” and the “receiving” processes; iii) they can automatically trigger some business processes; iv) they foster a higher level of information sharing between supply chain members; and v) they promote the emergence of new business processes such as “process-to-process,” “process-to-machine,” and “machine-to-machine.” The paper helps to improve our understanding of the real potent...

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Understanding the Impact of Emerging Technologies on Process Optimization: The Case of RFID Technology

This paper examines the case of one supply chain in the electricity sector where RFID technology ... more This paper examines the case of one supply chain in the electricity sector where RFID technology integrated with firm's information systems acts as an enabler of process optimization. Using a business process approach and laboratory simulation, we explain how the implementation of RFID technology can increase the visibility of information at various layers of the supply chain, allowing members to gather precise information on real demand and improve replenishment processes. On the other hand, while RFID technology has the potential to automate some processes, human intervention is still required. Therefore, use case scenarios and sensitivity analysis should be carefully considered when selecting the proper design (architecture options) for the virtual and hardware components of RFID systems. The choice of the appropriate configuration needs to be integrated in the firm's strategies and supply chain partner's vision.

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SPECIAL ISSUE of The Annals of Operations Research Journal, ON: Big Data Analytics in Operations Management and Supply Chain

by Samuel Wamba and Ngai eirc

The aim of this special issue of the Annals of Operations Research is to attract manuscripts whic... more The aim of this special issue of the Annals of Operations Research is to attract manuscripts which are firmly grounded in operations management and supply chain theories, using BDA to create new business opportunities, to support suitable supply design and operations in the 21st century, improve performance, and gain sustainable competitive advantage. These findings will also provide some implications of BDA on operations management and supply chain management practices and strategies.

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Introduction to the Internet of Things and Big Data Analytics Minitrack

2015 48th Hawaii International Conference on System Sciences, 2015

Proof of concept of an RFID-enabled supply chain in a B2B e-commerce environment

Proceedings of the 8th international conference on Electronic commerce The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet - ICEC '06, 2006

Based on a field study conducted in the utility industry, this paper examines the impacts and pot... more Based on a field study conducted in the utility industry, this paper examines the impacts and potential benefits generated by an RFID application in one specific supply chain. Through a detailed investigation of the underlying business processes, we demonstrate how process optimization can be achieved when integrating RFID technology into information systems applications. A proof of concept (POC) is also

E-Government Challenge in Disaster Evacuation Response: The Role of RFID Technology in Building Safe and Secure Local Communities

2010 43rd Hawaii International Conference on System Sciences, 2010

While geographic information systems (GIS) can provide information on the static locations of cri... more While geographic information systems (GIS) can provide information on the static locations of critical infrastructure and evacuation routes, they do not provide the dynamically changing locations of things and people on the move. In contrast, radio frequency identification (RFID) wireless network technology can automatically identify and track the movement of assets (i.e., fire engines, ambulances, and rescue workers) and vulnerable citizens on the move (i.e., the elderly and the disabled), and hence providing local governments and communities with real-time information and enhanced decision-making capabilities, during chaotic disaster response operations (i.e., evacuation).

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From Automatic Identification and Data Capture to ‚Äò‚ÄòSmart Business Process‚Äô‚Äô

Applications, Technology, Security, and Privacy, 2008

This paper examines the underlying logic behind the rules configured in a RFID middleware to supp... more This paper examines the underlying logic behind the rules configured in a RFID middleware to support "smart business processes" in one retail supply chain. Through a detailed investigation of the underlying business processes, we will demonstrate how businesses rules can be defined, configured and refined in a RFID middleware. The results confirm that RFID technology is not a "Plug and Play" solution. RFID middleware configuration will require a high level of customization. Finally, this study allows the improvement of our understanding of the real potential of RFID technology in the supply chain context.

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Forthcoming: International Journal of Production Economics

by Shahriar Akter and Samuel Wamba

How does Social Media Analytics Create Value?

by Shahriar Akter and Samuel Wamba

Journal of Organizational and End User Computing, 2016

The potential of RFID in warehousing activities in a retail industry supply chain

Journal on Chain and Network Science, Feb 11, 2015

RFID (Radio-Frequency Identification) has been considered as a key to automating everything (Wa... more

A sociomaterial approach to co-creating RFID value in a multi-firm supply chain knowledge sharing einvironment: a longitudinal case study

2012). A sociomaterial approach to co-creating RFID value in a multi-firm supply chain knowledge ... more

Download