As technology development progresses, the vision of ambient intelligence has provided a human-cen... more As technology development progresses, the vision of ambient intelligence has provided a human-centric approach to applications of technology. In the context of aging societies, ambient intelligence has focused on providing assistive solutions for elders at risk of losing their independence. In this article we report on a research environment called CareLab and describe three projects that have studied the role
Concept development for professional domain AmI solutions involves different stakeholders than th... more Concept development for professional domain AmI solutions involves different stakeholders than those for consumer products, and puts different requirements on experience test methods and facilities. Philips ExperienceLab facility for experience research is described, as well as trends and lessons learned from its use in the two domains.
This paper describes a study of the effects of two acts of social intelligence, namely mimicry an... more This paper describes a study of the effects of two acts of social intelligence, namely mimicry and social praise, when used by an artificial social agent. An experiment (N = 50) is described which shows that social praise-positive feedback about the ongoing conversation-increases the perceived friendliness of a chat-robot. Mimicry-displaying matching behavior-enhances the perceived intelligence of the robot. We advice designers to incorporate both mimicry and social praise when their system needs to function as a social actor. Different ways of implementing mimicry and praise by artificial social actors in an ambient persuasive scenario are discussed.
Journal of Ambient Intelligence and Humanized Computing, 2010
Although the field of persuasive technologies has lately attracted a lot of attention, only recen... more Although the field of persuasive technologies has lately attracted a lot of attention, only recently the notion of ambient persuasive technologies was introduced. Ambient persuasive technologies can be integrated into every aspect of life, and as such have greater persuasive power than the traditional box like machines. This article discusses ambient persuasion and poses a model that structures the knowledge from social sciences on persuasion, attitude change, and behavior change. Using this model the challenges of ambient persuasive technologies to fulfill its persuasive promises are identified. From the ambient persuasion model it is clear that ambient persuasive technologies can go beyond traditional persuasive technologies by being context and situational aware, by interpreting individual differences between users, and by being a social actor in their own right.
As technologies in the area of storage, connectivity and displays are rapidly evolving and busine... more As technologies in the area of storage, connectivity and displays are rapidly evolving and business development is pointing to the direction of the experience economy, the vision of Ambient Intelligence is positioning the human needs central to technology development. Equipped with a special research instrument called HomeLab, scenarios of Ambient Intelligence are implemented and tested. As two examples of bringing real user experiences through display technology into the digital home, research on creating the feeling of immersion and the feeling of being connected, are discussed. Results from this work indicate that visual displays can indeed be used beyond simple information rendering but can actually play an important role in creating user experiences.
JOURNAL OF AMBIENT INTELLIGENCE AND SMART ENVIRONMENTS, 2009
Ten years of AmI research have led to many new insights and understandings about the way highly i... more Ten years of AmI research have led to many new insights and understandings about the way highly interactive environments should be designed to meet the requirement of being truly unobtrusive and supportive from an end-user perspective.
This paper reflects on discussions within the Social Intelligence for Tele-healthcare (SIFT) proj... more This paper reflects on discussions within the Social Intelligence for Tele-healthcare (SIFT) project. The SIFT project aims to establish a model of social intelligence, to support the user-centred design of social intelligence in interactive systems. The conceptual background of social intelligence for the SIFT project is presented. Five challenges identified for the design of socially aware interactions are described, and their implications are discussed.
As technology development progresses, the vision of ambient intelligence has provided a human-cen... more As technology development progresses, the vision of ambient intelligence has provided a human-centric approach to applications of technology. In the context of aging societies, ambient intelligence has focused on providing assistive solutions for elders at risk of losing their independence. In this article we report on a research environment called CareLab and describe three projects that have studied the role
Concept development for professional domain AmI solutions involves different stakeholders than th... more Concept development for professional domain AmI solutions involves different stakeholders than those for consumer products, and puts different requirements on experience test methods and facilities. Philips ExperienceLab facility for experience research is described, as well as trends and lessons learned from its use in the two domains.
This paper describes a study of the effects of two acts of social intelligence, namely mimicry an... more This paper describes a study of the effects of two acts of social intelligence, namely mimicry and social praise, when used by an artificial social agent. An experiment (N = 50) is described which shows that social praise-positive feedback about the ongoing conversation-increases the perceived friendliness of a chat-robot. Mimicry-displaying matching behavior-enhances the perceived intelligence of the robot. We advice designers to incorporate both mimicry and social praise when their system needs to function as a social actor. Different ways of implementing mimicry and praise by artificial social actors in an ambient persuasive scenario are discussed.
Journal of Ambient Intelligence and Humanized Computing, 2010
Although the field of persuasive technologies has lately attracted a lot of attention, only recen... more Although the field of persuasive technologies has lately attracted a lot of attention, only recently the notion of ambient persuasive technologies was introduced. Ambient persuasive technologies can be integrated into every aspect of life, and as such have greater persuasive power than the traditional box like machines. This article discusses ambient persuasion and poses a model that structures the knowledge from social sciences on persuasion, attitude change, and behavior change. Using this model the challenges of ambient persuasive technologies to fulfill its persuasive promises are identified. From the ambient persuasion model it is clear that ambient persuasive technologies can go beyond traditional persuasive technologies by being context and situational aware, by interpreting individual differences between users, and by being a social actor in their own right.
As technologies in the area of storage, connectivity and displays are rapidly evolving and busine... more As technologies in the area of storage, connectivity and displays are rapidly evolving and business development is pointing to the direction of the experience economy, the vision of Ambient Intelligence is positioning the human needs central to technology development. Equipped with a special research instrument called HomeLab, scenarios of Ambient Intelligence are implemented and tested. As two examples of bringing real user experiences through display technology into the digital home, research on creating the feeling of immersion and the feeling of being connected, are discussed. Results from this work indicate that visual displays can indeed be used beyond simple information rendering but can actually play an important role in creating user experiences.
JOURNAL OF AMBIENT INTELLIGENCE AND SMART ENVIRONMENTS, 2009
Ten years of AmI research have led to many new insights and understandings about the way highly i... more Ten years of AmI research have led to many new insights and understandings about the way highly interactive environments should be designed to meet the requirement of being truly unobtrusive and supportive from an end-user perspective.
This paper reflects on discussions within the Social Intelligence for Tele-healthcare (SIFT) proj... more This paper reflects on discussions within the Social Intelligence for Tele-healthcare (SIFT) project. The SIFT project aims to establish a model of social intelligence, to support the user-centred design of social intelligence in interactive systems. The conceptual background of social intelligence for the SIFT project is presented. Five challenges identified for the design of socially aware interactions are described, and their implications are discussed.
Uploads
Papers by B. Ruyter