The paper reviewed the social work and the digital age, specifically focusing on the benefits and... more The paper reviewed the social work and the digital age, specifically focusing on the benefits and constraints of incorporating Information Communication and Technology (ICT) into social work practice. The comprehensive literature searches are made from extensive collections from international journals, conference reports, organizations' websites, reports, and related documents which were then classified. A total number of 32 (78%) articles were incorporated for review. The review shows that the innovative technologies positively stimulate the innovative social work practice (E-Social Work) and credit an application of ICT to enrich social workers and practitioners with practical skills to carry out their work more effectively using several ICTs tools and online services like video and telephone therapy, e-counseling, e-therapy, email, and social networking sites. On the other hand, the review reveals that unsatisfactory ICT competencies and literacy among Tanzania's social workers and practitioners occasioned by limited training and readiness to embrace the new technology applications; some degree of evidence associated with the practices use of ICT and tools appeared to be a key resistance stagnant the integration of ICTs into practice. Further, the researcher suggests that social workers and practitioners' e-readiness accept new processes, procedures, structures, policies, and standards that leverage the capability of familiarizing themselves with technological transformation and new standards for the use of technology. Furthermore, as regards the future research area more empirical evidence as well as e-readiness awareness and capacity building is required.
The paper reviewed the social work and the digital age, specifically focusing on the benefits and... more The paper reviewed the social work and the digital age, specifically focusing on the benefits and constraints of incorporating Information Communication and Technology (ICT) into social work practice. The comprehensive literature searches are made from extensive collections from international journals, conference reports, organizations' websites, reports, and related documents which were then classified. A total number of 32 (78%) articles were incorporated for review. The review shows that the innovative technologies positively stimulate the innovative social work practice (E-Social Work) and credit an application of ICT to enrich social workers and practitioners with practical skills to carry out their work more effectively using several ICTs tools and online services like video and telephone therapy, e-counseling, e-therapy, email, and social networking sites. On the other hand, the review reveals that unsatisfactory ICT competencies and literacy among Tanzania's social workers and practitioners occasioned by limited training and readiness to embrace the new technology applications; some degree of evidence associated with the practices use of ICT and tools appeared to be a key resistance stagnant the integration of ICTs into practice. Further, the researcher suggests that social workers and practitioners' e-readiness accept new processes, procedures, structures, policies, and standards that leverage the capability of familiarizing themselves with technological transformation and new standards for the use of technology. Furthermore, as regards the future research area more empirical evidence as well as e-readiness awareness and capacity building is required.
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Papers by Rukia Mwinyi