In this paper an introduction to the principles and methods used in logistics and supply chain ma... more In this paper an introduction to the principles and methods used in logistics and supply chain management is presented. It begins by a discussion on fundamentals and explains the relevant terms. Next policy and practice associated with logistics and freight services are regarded with a focus on the EU policy for the sector which greatly influences the development of logistics chains and services. Mathematical formulation of typical transport and logistics-related problems is also presented followed by a discussion on the concept of sustainability.
Matning och styrning av logistikprestationer kan beskrivas som en process med fem aktiviteter – v... more Matning och styrning av logistikprestationer kan beskrivas som en process med fem aktiviteter – valja prestationsvariabler, definiera matt, satta mal, mata och analysera/agera. Detta paper fokuserar pa logistikprestationer i inter-organisatoriska affarsprocesser, de lankade inkops-, order-till-leverans- och distributionsprocesserna mellan tillverkande foretag. Syftet med papret ar att beskriva samverkan kring matsystemen i par av levererande och kopande foretag, s k dyader samt att identifiera framtida forskningsbehov i anslutning till detta. Analysen ar huvudsakligen empirisk och fallstudiebaserad, och jamfor aktiviteterna i matsystemprocessen i sju dyader. Aktiviteten valja prestationsvariabler visade sig resultera i krav pa leveransprecision i samtliga dyader. Definiera matt utgick fran samma matt men var problematisk eftersom inga dyader arbetade med gemensamma definitioner. Samtliga foretag satte mal for logistikmatt men gemensamma mal fanns bara i nagra dyader. Alla foretag matte inte logistikmatt, p g a bristande prioriteter och tekniska svarigheter. Aktiviteten analysera/agera visade svagheter men genomfordes ofta i form av gemensamma moten i dyaderna. Flera forslag till fortsatt forskning foreslas.
International Journal of Operations & Production Management
PurposeDrawing on information processing theory, the linkage between buffering and bridging and t... more PurposeDrawing on information processing theory, the linkage between buffering and bridging and the ability on the part of procurement to resolve demand–supply imbalances is investigated, as well as contexts in which these strategies may be particularly useful or detrimental. Buffering may be achieved through demand change or redundancy, while bridging may be achieved by the means of collaboration or monitoring.Design/methodology/approachThis study employs a hierarchical regression analysis of a survey of 150 Finnish and Swedish procurement and sales and operations planning professionals, each responding from the perspective of their own area of supply responsibility.FindingsBoth the demand change and redundancy varieties of buffering are associated with procurement's ability to resolve demand–supply imbalances without delivery disruptions, but not with cost-efficient resolution. Bridging is associated with the cost-efficient resolution of imbalances: while collaboration offers ...
The future of S&OP: dynamic complexity, ecosystems and resilience 1. Sales and operations plannin... more The future of S&OP: dynamic complexity, ecosystems and resilience 1. Sales and operations planning: an introduction The role of sales and operations planning (S&OP) is widely acknowledged to be a key business process for balancing supply capabilities with demand (Tuomikangas and Kaipia, 2014) and a common practice in manufacturing companies across most, if not all industry sectors (
International Journal of Physical Distribution & Logistics Management, 2021
PurposeThis paper investigate how fit uncertainty impacts product return costs in online retailin... more PurposeThis paper investigate how fit uncertainty impacts product return costs in online retailing and how digital product fitting, a pre-sales fitting practice, can reduce fit uncertainty.Design/methodology/approachThe paper analyzes the current performance of a retailer's e-commerce and return operations by estimating costs generated by product returns, including product handling costs, tied-up capital, inventory holding costs, transportation costs, and order-picking costs. The estimated costs were built on 2,229 return transactions from a Scandinavian fashion footwear retailer. A digital product fitting technology was tested with the retailer’s products and resulted in estimations on how such technology could affect product returns.FindingsThe cost of a return is approximately 17% of the prime cost. The major cost elements are product handling costs and transportation costs, which together amount to 72% of the total costs. If well calibrated, the fitting technology can cut fi...
PICMET '99: Portland International Conference on Management of Engineering and Technology. Proceedings Vol-1: Book of Summaries (IEEE Cat. No.99CH36310)
... Patrik Jonsson Department of Business Logistics, School of Management and Economics, Vaxjo Un... more ... Patrik Jonsson Department of Business Logistics, School of Management and Economics, Vaxjo University, 35 1 95 Vaxjo, Sweden, ... 111. METHODOLOGY The empirical data is collected from a survey sent to Wedish companies. ...
The study explores the role of the bid preparation process (BPP) in the Engineer-to-Order sector ... more The study explores the role of the bid preparation process (BPP) in the Engineer-to-Order sector for achieving supply-demand balance and business alignment. Based on literature and a case study from the construction industry, three main decisions within the bid preparation process are found to have mid-term impacts on supply-demand balancing and business alignment. The bid/no-bid decision regulates demand by validating and prioritizing projects, and capturing valid project specifications. The decisions of team formation and construction methods regulate supply by identifying mid-term resource needs, optimizing resource utilization, and establishing delivery plans.
This paper explores the uncertainty related to medium-term engineering needs considering sales an... more This paper explores the uncertainty related to medium-term engineering needs considering sales and operations planning (S&OP). The areas of uncertainty and how they are addressed by S&OP are investigated in an engineer-to-order setting. Uncertainties stem from customer orders and critical competences and are minimized through integrating engineering resource planning into S&OP sub-processes and organization, and through explicating methodologies using IT tools that also support scenario planning. To improve the effect of S&OP, measuring short- and long-term performance is recommended, and aligning S&OP with the bidding and organization development processes is important. Future research may replicate this study using multiple cases.
International Journal of Physical Distribution & Logistics Management, 2021
PurposeThe purpose of this study is to elaborate on how analytics capability develops within the ... more PurposeThe purpose of this study is to elaborate on how analytics capability develops within the PSM function. This study is an in-depth exploration of how analytics capability develops within the purchasing and supply management (PSM) function.Design/methodology/approachA multiple case study was conducted of the PSM function of six case firms, in which primary data were collected through semi-structured interviews with PSM analytics stakeholders. The data were analyzed based on an analytics capability framework derived from the literature. Cases were chosen based on them having advanced PSM practices and ongoing analytics projects in the PSM area.FindingsThe findings shed light on how the firms develop their analytics capability in the PSM functional area. While we identify several commonalities in this respect, the authors also observe differences in how firms organize for analytics, bringing analytics and PSM decision-makers together. Building on the knowledge-based view of the f...
International Journal of Physical Distribution & Logistics Management, 2018
Purpose The purpose of this paper is to explore and propose how product-in-use data can be used i... more Purpose The purpose of this paper is to explore and propose how product-in-use data can be used in, and improve the performance of, the demand planning process for automotive aftermarket services. Design/methodology/approach A literature review and a single case study investigate the underlying reasons for the demand for spare parts by conducting in-depth interviews, observing actual demand-generating activities, and studying the demand planning process. Findings This study identifies the relevant product-in-use data and divides them into five main categories. The authors have analysed how product-in-use data are best utilised in planning spare parts with different attributes, e.g. different life cycle phases and demand frequencies. Furthermore, the authors identify eight potentially relevant areas of application of product-in-use data in the demand planning process, and elaborate on their performance effects. Research limitations/implications This study details the understanding of...
International Journal of Operations & Production Management, 2016
Purpose The purpose of this paper is to define supply chain information utilisation and explore h... more Purpose The purpose of this paper is to define supply chain information utilisation and explore how its antecedents impact shared information utilisation in information receiver’s planning processes. Design/methodology/approach The analysis is based on a literature review and exploratory case study of three supplier dyads of original equipment manufacturers. This study presents a four-phase model of supply chain information utilisation, and identifies how information sharing, information quality, and intended information usage are antecedents of actual usage of information shared in supply chains. In the dyads, 35 potential information utilisation situations are analysed. Findings Inter- and intra-organisational factors are antecedents of information utilisation, by their effects on the four phases of utilisation. Composite information sharing, social network governance, human process involvement, and formal planning processes are important antecedents, which are not much emphasised...
In this paper an introduction to the principles and methods used in logistics and supply chain ma... more In this paper an introduction to the principles and methods used in logistics and supply chain management is presented. It begins by a discussion on fundamentals and explains the relevant terms. Next policy and practice associated with logistics and freight services are regarded with a focus on the EU policy for the sector which greatly influences the development of logistics chains and services. Mathematical formulation of typical transport and logistics-related problems is also presented followed by a discussion on the concept of sustainability.
Matning och styrning av logistikprestationer kan beskrivas som en process med fem aktiviteter – v... more Matning och styrning av logistikprestationer kan beskrivas som en process med fem aktiviteter – valja prestationsvariabler, definiera matt, satta mal, mata och analysera/agera. Detta paper fokuserar pa logistikprestationer i inter-organisatoriska affarsprocesser, de lankade inkops-, order-till-leverans- och distributionsprocesserna mellan tillverkande foretag. Syftet med papret ar att beskriva samverkan kring matsystemen i par av levererande och kopande foretag, s k dyader samt att identifiera framtida forskningsbehov i anslutning till detta. Analysen ar huvudsakligen empirisk och fallstudiebaserad, och jamfor aktiviteterna i matsystemprocessen i sju dyader. Aktiviteten valja prestationsvariabler visade sig resultera i krav pa leveransprecision i samtliga dyader. Definiera matt utgick fran samma matt men var problematisk eftersom inga dyader arbetade med gemensamma definitioner. Samtliga foretag satte mal for logistikmatt men gemensamma mal fanns bara i nagra dyader. Alla foretag matte inte logistikmatt, p g a bristande prioriteter och tekniska svarigheter. Aktiviteten analysera/agera visade svagheter men genomfordes ofta i form av gemensamma moten i dyaderna. Flera forslag till fortsatt forskning foreslas.
International Journal of Operations & Production Management
PurposeDrawing on information processing theory, the linkage between buffering and bridging and t... more PurposeDrawing on information processing theory, the linkage between buffering and bridging and the ability on the part of procurement to resolve demand–supply imbalances is investigated, as well as contexts in which these strategies may be particularly useful or detrimental. Buffering may be achieved through demand change or redundancy, while bridging may be achieved by the means of collaboration or monitoring.Design/methodology/approachThis study employs a hierarchical regression analysis of a survey of 150 Finnish and Swedish procurement and sales and operations planning professionals, each responding from the perspective of their own area of supply responsibility.FindingsBoth the demand change and redundancy varieties of buffering are associated with procurement's ability to resolve demand–supply imbalances without delivery disruptions, but not with cost-efficient resolution. Bridging is associated with the cost-efficient resolution of imbalances: while collaboration offers ...
The future of S&OP: dynamic complexity, ecosystems and resilience 1. Sales and operations plannin... more The future of S&OP: dynamic complexity, ecosystems and resilience 1. Sales and operations planning: an introduction The role of sales and operations planning (S&OP) is widely acknowledged to be a key business process for balancing supply capabilities with demand (Tuomikangas and Kaipia, 2014) and a common practice in manufacturing companies across most, if not all industry sectors (
International Journal of Physical Distribution & Logistics Management, 2021
PurposeThis paper investigate how fit uncertainty impacts product return costs in online retailin... more PurposeThis paper investigate how fit uncertainty impacts product return costs in online retailing and how digital product fitting, a pre-sales fitting practice, can reduce fit uncertainty.Design/methodology/approachThe paper analyzes the current performance of a retailer's e-commerce and return operations by estimating costs generated by product returns, including product handling costs, tied-up capital, inventory holding costs, transportation costs, and order-picking costs. The estimated costs were built on 2,229 return transactions from a Scandinavian fashion footwear retailer. A digital product fitting technology was tested with the retailer’s products and resulted in estimations on how such technology could affect product returns.FindingsThe cost of a return is approximately 17% of the prime cost. The major cost elements are product handling costs and transportation costs, which together amount to 72% of the total costs. If well calibrated, the fitting technology can cut fi...
PICMET '99: Portland International Conference on Management of Engineering and Technology. Proceedings Vol-1: Book of Summaries (IEEE Cat. No.99CH36310)
... Patrik Jonsson Department of Business Logistics, School of Management and Economics, Vaxjo Un... more ... Patrik Jonsson Department of Business Logistics, School of Management and Economics, Vaxjo University, 35 1 95 Vaxjo, Sweden, ... 111. METHODOLOGY The empirical data is collected from a survey sent to Wedish companies. ...
The study explores the role of the bid preparation process (BPP) in the Engineer-to-Order sector ... more The study explores the role of the bid preparation process (BPP) in the Engineer-to-Order sector for achieving supply-demand balance and business alignment. Based on literature and a case study from the construction industry, three main decisions within the bid preparation process are found to have mid-term impacts on supply-demand balancing and business alignment. The bid/no-bid decision regulates demand by validating and prioritizing projects, and capturing valid project specifications. The decisions of team formation and construction methods regulate supply by identifying mid-term resource needs, optimizing resource utilization, and establishing delivery plans.
This paper explores the uncertainty related to medium-term engineering needs considering sales an... more This paper explores the uncertainty related to medium-term engineering needs considering sales and operations planning (S&OP). The areas of uncertainty and how they are addressed by S&OP are investigated in an engineer-to-order setting. Uncertainties stem from customer orders and critical competences and are minimized through integrating engineering resource planning into S&OP sub-processes and organization, and through explicating methodologies using IT tools that also support scenario planning. To improve the effect of S&OP, measuring short- and long-term performance is recommended, and aligning S&OP with the bidding and organization development processes is important. Future research may replicate this study using multiple cases.
International Journal of Physical Distribution & Logistics Management, 2021
PurposeThe purpose of this study is to elaborate on how analytics capability develops within the ... more PurposeThe purpose of this study is to elaborate on how analytics capability develops within the PSM function. This study is an in-depth exploration of how analytics capability develops within the purchasing and supply management (PSM) function.Design/methodology/approachA multiple case study was conducted of the PSM function of six case firms, in which primary data were collected through semi-structured interviews with PSM analytics stakeholders. The data were analyzed based on an analytics capability framework derived from the literature. Cases were chosen based on them having advanced PSM practices and ongoing analytics projects in the PSM area.FindingsThe findings shed light on how the firms develop their analytics capability in the PSM functional area. While we identify several commonalities in this respect, the authors also observe differences in how firms organize for analytics, bringing analytics and PSM decision-makers together. Building on the knowledge-based view of the f...
International Journal of Physical Distribution & Logistics Management, 2018
Purpose The purpose of this paper is to explore and propose how product-in-use data can be used i... more Purpose The purpose of this paper is to explore and propose how product-in-use data can be used in, and improve the performance of, the demand planning process for automotive aftermarket services. Design/methodology/approach A literature review and a single case study investigate the underlying reasons for the demand for spare parts by conducting in-depth interviews, observing actual demand-generating activities, and studying the demand planning process. Findings This study identifies the relevant product-in-use data and divides them into five main categories. The authors have analysed how product-in-use data are best utilised in planning spare parts with different attributes, e.g. different life cycle phases and demand frequencies. Furthermore, the authors identify eight potentially relevant areas of application of product-in-use data in the demand planning process, and elaborate on their performance effects. Research limitations/implications This study details the understanding of...
International Journal of Operations & Production Management, 2016
Purpose The purpose of this paper is to define supply chain information utilisation and explore h... more Purpose The purpose of this paper is to define supply chain information utilisation and explore how its antecedents impact shared information utilisation in information receiver’s planning processes. Design/methodology/approach The analysis is based on a literature review and exploratory case study of three supplier dyads of original equipment manufacturers. This study presents a four-phase model of supply chain information utilisation, and identifies how information sharing, information quality, and intended information usage are antecedents of actual usage of information shared in supply chains. In the dyads, 35 potential information utilisation situations are analysed. Findings Inter- and intra-organisational factors are antecedents of information utilisation, by their effects on the four phases of utilisation. Composite information sharing, social network governance, human process involvement, and formal planning processes are important antecedents, which are not much emphasised...
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