Engineering Applications of Artificial Intelligence, Jul 8, 2012
The contract project was a European Commission project whose aim was to develop frameworks, compo... more The contract project was a European Commission project whose aim was to develop frameworks, components and tools to model, build, verify and monitor distributed electronic business systems based on electronic contracts. In this context, an electronic contract provides a specification of the expected behaviours of individual services, with the assumption that these services are often enacted by autonomous agents. Using the theoretical tools created by the project, in this paper we describe the complete life cycle of ...
… for large-scale multi-agent systems, May 22, 2006
Fault tolerance is an important property of large-scale multi-agent systems as the failure rate g... more Fault tolerance is an important property of large-scale multi-agent systems as the failure rate grows with both the number of the hosts and deployed agents, and the duration of computation. Several approaches have been introduced to deal with some aspects of the fault-tolerance problem. However, most existing solutions are ad hoc. Thus, no existing multi-agent architecture or platform provides a fault-tolerance service that can be used to facilitate the design and implementation of reliable multi-agent systems. So, we have developed a ...
This paper describes a research roadmap for the Enterprise 2.0 aka Social Enterprise. This roadma... more This paper describes a research roadmap for the Enterprise 2.0 aka Social Enterprise. This roadmap consists of issues that hinder the Enterprise 2.0 adoption and identifies some solutions that could overcome these issues. In response to these issues, three research directions are developed and focus on how to design, coordinate, and monitor an enterprises business processes from a social perspective. The social design injects social elements into business processes. The social coordination addresses conflicts that affect these processes successful completion. Last but not least the social monitoring tracks the messages that are exchanged during this completion.
In this demo paper, we present SUPER standing for S ocialbased bU siness Process managE ment fRam... more In this demo paper, we present SUPER standing for S ocialbased bU siness Process managE ment fRamework that leverages social computing principles for the design and development of social business processes (aka business processes 2.0). SUPER identifies task, person, and machine as the core components of a business process. Afterwards, SUPER establishes a set of execution and social relations to illustrate how tasks (also persons and machines) are connected together. The social relations help build configuration network of tasks, social network of persons, and support network of machines that capture the ongoing interactions during business process execution.
Engineering Applications of Artificial Intelligence, Jan 9, 2013
The contract project was a European Commission project whose aim was to develop frameworks, compo... more The contract project was a European Commission project whose aim was to develop frameworks, components and tools to model, build, verify and monitor distributed electronic business systems based on electronic contracts. In this context, an electronic contract provides a specification of the expected behaviours of individual services, with the assumption that these services are often enacted by autonomous agents. Using the theoretical tools created by the project, in this paper we describe the complete life cycle of instantiating an electronic contracting system using the contract framework within the aerospace aftercare domain. Thus, we use a natural language description of parts of the types of contracts used in this domain to generate individual norms amenable to a computational representation, and how these norms are used to generate a concrete contract monitor. Moreover, we describe a concrete implementation of contract agents in the AgentSpeak(L) language and how these agents interact within a concrete instantiation of contract.
ABSTRACT Tremendous effort and resources go into achieving enterprise agility. Business processes... more ABSTRACT Tremendous effort and resources go into achieving enterprise agility. Business processes are the primary entity concerned with these efforts and resources because they constitute the know-how of any enterprise. Processes can be structured or unstructured; the former are well formed, often repetitive, and call for intense coordination among stakeholders. The latter are loosely defined and call for stakeholders' personal experiences and social interactions. Here, the authors demystify the social interactions on which network-based business processes are developed, structure them for better tracking, and analyze the value they add to enterprise operations.
In this demo paper, we present SUPER standing for S ocialbased bU siness Process managE ment fRam... more In this demo paper, we present SUPER standing for S ocialbased bU siness Process managE ment fRamework that leverages social computing principles for the design and development of social business processes (aka business processes 2.0). SUPER identifies task, person, and machine as the core components of a business process. Afterwards, SUPER establishes a set of execution and social relations to illustrate how tasks (also persons and machines) are connected together. The social relations help build configuration network of tasks, social network of persons, and support network of machines that capture the ongoing interactions during business process execution.
Scientific Publications of the State University of Novi Pazar Series A: Applied Mathematics, Informatics and mechanics, 2014
This paper describes a research roadmap for the Enterprise 2.0 aka Social Enterprise. This roadma... more This paper describes a research roadmap for the Enterprise 2.0 aka Social Enterprise. This roadmap consists of issues that hinder the Enterprise 2.0 adoption and identifies some solutions that could overcome these issues. In response to these issues, three research directions are developed and focus on how to design, coordinate, and monitor an enterprises business processes from a social perspective. The social design injects social elements into business processes. The social coordination addresses conflicts that affect these processes successful completion. Last but not least the social monitoring tracks the messages that are exchanged during this completion.
Towards a $\mathcal{Q}$ uality of $\mathcal{S}$ ocial $\mathcal{N}$ etwork ( $\mathcal{Q}$ o $\mathcal{SN}$ ) Model in the Context of Social Web Services
Lecture Notes in Business Information Processing, 2012
IFIP Advances in Information and Communication Technology, 2011
Recent interest in capitalizing on the social network phenomenon has shown some relatively succes... more Recent interest in capitalizing on the social network phenomenon has shown some relatively successful benefit to the business world. Social networking can sustain large-scale collaborative strategies between people and organizations. However, the main challenge remains the smooth weaving of social networks into organizations daily operations. In this paper we extend the reach and scope of social networks for an entire organization and show how they provide benefit to the business as a whole. We introduce a multi-layered social network model where people may play simultaneously one or more roles (e.g., suppliers, competitors, and customers) and participate in providing products, supporting services, and/or consuming them in sustainable collaborative environments. The experiments demonstrate both the widespread interest and possibilities of online social communities to foster collaboration among organizations.
The behaviours of autonomous agents may deviate from those deemed to be for the good of the socie... more The behaviours of autonomous agents may deviate from those deemed to be for the good of the societal systems of which they are a part. Norms have therefore been proposed as a means to regulate agent behaviours in open and dynamic systems, and may be encoded in electronic contracts in order to specify the obliged, permitted and prohibited behaviours of agents that are signatories to such contracts. Enactment and management of electronic contracts thus enables the use of regulatory mechanisms to ensure that agent behaviours comply with the encoded norms. To facilitate such mechanisms requires monitoring in order to detect and explain violation of norms. In this paper we propose a framework for monitoring that is to be implemented and integrated into a suite of contract enactment and management tools. The framework adopts a non-intrusive approach to monitoring, whereby the states of a contract with respect to its contained norms can be inferred on the basis of messages exchanged. Specifically, the framework deploys agents that observe messages sent between contract signatories, where these messages correspond to agent behaviours and therefore indicate whether norms are, or are in danger of, being violated.
Engineering Applications of Artificial Intelligence, Jul 8, 2012
The contract project was a European Commission project whose aim was to develop frameworks, compo... more The contract project was a European Commission project whose aim was to develop frameworks, components and tools to model, build, verify and monitor distributed electronic business systems based on electronic contracts. In this context, an electronic contract provides a specification of the expected behaviours of individual services, with the assumption that these services are often enacted by autonomous agents. Using the theoretical tools created by the project, in this paper we describe the complete life cycle of ...
… for large-scale multi-agent systems, May 22, 2006
Fault tolerance is an important property of large-scale multi-agent systems as the failure rate g... more Fault tolerance is an important property of large-scale multi-agent systems as the failure rate grows with both the number of the hosts and deployed agents, and the duration of computation. Several approaches have been introduced to deal with some aspects of the fault-tolerance problem. However, most existing solutions are ad hoc. Thus, no existing multi-agent architecture or platform provides a fault-tolerance service that can be used to facilitate the design and implementation of reliable multi-agent systems. So, we have developed a ...
This paper describes a research roadmap for the Enterprise 2.0 aka Social Enterprise. This roadma... more This paper describes a research roadmap for the Enterprise 2.0 aka Social Enterprise. This roadmap consists of issues that hinder the Enterprise 2.0 adoption and identifies some solutions that could overcome these issues. In response to these issues, three research directions are developed and focus on how to design, coordinate, and monitor an enterprises business processes from a social perspective. The social design injects social elements into business processes. The social coordination addresses conflicts that affect these processes successful completion. Last but not least the social monitoring tracks the messages that are exchanged during this completion.
In this demo paper, we present SUPER standing for S ocialbased bU siness Process managE ment fRam... more In this demo paper, we present SUPER standing for S ocialbased bU siness Process managE ment fRamework that leverages social computing principles for the design and development of social business processes (aka business processes 2.0). SUPER identifies task, person, and machine as the core components of a business process. Afterwards, SUPER establishes a set of execution and social relations to illustrate how tasks (also persons and machines) are connected together. The social relations help build configuration network of tasks, social network of persons, and support network of machines that capture the ongoing interactions during business process execution.
Engineering Applications of Artificial Intelligence, Jan 9, 2013
The contract project was a European Commission project whose aim was to develop frameworks, compo... more The contract project was a European Commission project whose aim was to develop frameworks, components and tools to model, build, verify and monitor distributed electronic business systems based on electronic contracts. In this context, an electronic contract provides a specification of the expected behaviours of individual services, with the assumption that these services are often enacted by autonomous agents. Using the theoretical tools created by the project, in this paper we describe the complete life cycle of instantiating an electronic contracting system using the contract framework within the aerospace aftercare domain. Thus, we use a natural language description of parts of the types of contracts used in this domain to generate individual norms amenable to a computational representation, and how these norms are used to generate a concrete contract monitor. Moreover, we describe a concrete implementation of contract agents in the AgentSpeak(L) language and how these agents interact within a concrete instantiation of contract.
ABSTRACT Tremendous effort and resources go into achieving enterprise agility. Business processes... more ABSTRACT Tremendous effort and resources go into achieving enterprise agility. Business processes are the primary entity concerned with these efforts and resources because they constitute the know-how of any enterprise. Processes can be structured or unstructured; the former are well formed, often repetitive, and call for intense coordination among stakeholders. The latter are loosely defined and call for stakeholders' personal experiences and social interactions. Here, the authors demystify the social interactions on which network-based business processes are developed, structure them for better tracking, and analyze the value they add to enterprise operations.
In this demo paper, we present SUPER standing for S ocialbased bU siness Process managE ment fRam... more In this demo paper, we present SUPER standing for S ocialbased bU siness Process managE ment fRamework that leverages social computing principles for the design and development of social business processes (aka business processes 2.0). SUPER identifies task, person, and machine as the core components of a business process. Afterwards, SUPER establishes a set of execution and social relations to illustrate how tasks (also persons and machines) are connected together. The social relations help build configuration network of tasks, social network of persons, and support network of machines that capture the ongoing interactions during business process execution.
Scientific Publications of the State University of Novi Pazar Series A: Applied Mathematics, Informatics and mechanics, 2014
This paper describes a research roadmap for the Enterprise 2.0 aka Social Enterprise. This roadma... more This paper describes a research roadmap for the Enterprise 2.0 aka Social Enterprise. This roadmap consists of issues that hinder the Enterprise 2.0 adoption and identifies some solutions that could overcome these issues. In response to these issues, three research directions are developed and focus on how to design, coordinate, and monitor an enterprises business processes from a social perspective. The social design injects social elements into business processes. The social coordination addresses conflicts that affect these processes successful completion. Last but not least the social monitoring tracks the messages that are exchanged during this completion.
Towards a $\mathcal{Q}$ uality of $\mathcal{S}$ ocial $\mathcal{N}$ etwork ( $\mathcal{Q}$ o $\mathcal{SN}$ ) Model in the Context of Social Web Services
Lecture Notes in Business Information Processing, 2012
IFIP Advances in Information and Communication Technology, 2011
Recent interest in capitalizing on the social network phenomenon has shown some relatively succes... more Recent interest in capitalizing on the social network phenomenon has shown some relatively successful benefit to the business world. Social networking can sustain large-scale collaborative strategies between people and organizations. However, the main challenge remains the smooth weaving of social networks into organizations daily operations. In this paper we extend the reach and scope of social networks for an entire organization and show how they provide benefit to the business as a whole. We introduce a multi-layered social network model where people may play simultaneously one or more roles (e.g., suppliers, competitors, and customers) and participate in providing products, supporting services, and/or consuming them in sustainable collaborative environments. The experiments demonstrate both the widespread interest and possibilities of online social communities to foster collaboration among organizations.
The behaviours of autonomous agents may deviate from those deemed to be for the good of the socie... more The behaviours of autonomous agents may deviate from those deemed to be for the good of the societal systems of which they are a part. Norms have therefore been proposed as a means to regulate agent behaviours in open and dynamic systems, and may be encoded in electronic contracts in order to specify the obliged, permitted and prohibited behaviours of agents that are signatories to such contracts. Enactment and management of electronic contracts thus enables the use of regulatory mechanisms to ensure that agent behaviours comply with the encoded norms. To facilitate such mechanisms requires monitoring in order to detect and explain violation of norms. In this paper we propose a framework for monitoring that is to be implemented and integrated into a suite of contract enactment and management tools. The framework adopts a non-intrusive approach to monitoring, whereby the states of a contract with respect to its contained norms can be inferred on the basis of messages exchanged. Specifically, the framework deploys agents that observe messages sent between contract signatories, where these messages correspond to agent behaviours and therefore indicate whether norms are, or are in danger of, being violated.
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