Papers by Michelle Harrison
Journal of Vocational Behavior, 2009
This paper presents empirical research analyzing the relationship between work-family climate (op... more This paper presents empirical research analyzing the relationship between work-family climate (operationalized in terms of three work-family climate sub-scales), organizational leadership (i.e., senior manager) characteristics, organizational commitment and turnover intent among 526 employees from 37 different hotels across the US. Using multilevel modeling, we found significant associations between work-family climate, and both organizational commitment and turnover intent, both within and between hotels. Findings underscored the importance of managerial support for employee work-family balance, the relevance of senior managers' own work-family circumstances in relation to employees' work outcomes, and the existence of possible contagion effects of leaders in relation to work-family climate.
Journal of Hospitality & Tourism Research, 2007
With smaller, more efficient workforces, hotel organizations are competing to retain highly value... more With smaller, more efficient workforces, hotel organizations are competing to retain highly valued managers. Work stress and burnout are often cited as precursors to work and family stress, and together these factors influence employee intentions to leave an organization. However, work and family issues have received little attention in the hospitality and tourism literature. Using focus groups and semistructured interviews with three groups of participants (new entrants into the hotel industry, hotel managers, and their spouses), the authors explore the connections among work characteristics, work stress, and the work—family interface. Results of the multisource qualitative research suggest that long, unpredictable hours create individual and family-related stress. Furthermore, there is agreement among the three sources regarding the stressors and benefits associated with working in the hotel industry. Discussion of future research and practice is presented.
Previous research on the meaning of work has focused primarily on static perceptions of the meani... more Previous research on the meaning of work has focused primarily on static perceptions of the meaning of one's job or work in general, neglecting any dynamic experience of meaning. This study took a daily diary approach to understand narratives of the daily events individuals find meaningful, examining both within-individual and between-individual effects. Additionally, individual differences, including personality, gender, age, and transformational leadership, were examined as predictors of the frequency, intensity, and types of meaningful daily events. The influence of leadership, in particular, was found to be a major contribution to meaningful work experiences, providing support for transformational leadership theory. Finally, the current study examined work performance and affect as outcomes of experiencing daily meaning on the job, finding that the experience of meaningful work events was an important predictor of daily positive affect. Implications and recommendations for future research are also highlighted.
Journal of Behavioral and Applied Management, 2021
This paper describes a classroom exercise related to career development that helps students explo... more This paper describes a classroom exercise related to career development that helps students explore career paths found in their major. While we primarily focus on the Human Resource Management (HRM) major, we provide guidance for adapting the exercise to different majors as well as first year business students. First, we summarize career development literature focusing on college students. We next provide background for the development of the exercise. Our major is required to assess the curriculum as part of university-wide curricular assessment, and we will describe how this exercise grew out of that assessment. We then describe the exercise and the positive outcomes for students. In the Appendices to this paper we provide: a template illustrating how our curriculum builds across years which can be adapted to help orient students in the context of their major, complete directions for the HRM version of the exercise, and instructor teaching notes which include suggestions on how th...
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Papers by Michelle Harrison