Waiting for items to be delivered and the failure of scheduled delivery can offset the time-savin... more Waiting for items to be delivered and the failure of scheduled delivery can offset the time-saving and convenience benefits of online shopping. This paper reports on part of a survey-based study that examines consumersā perception of current delivery options when shopping online in the UK. It found that the delivery options currently offered by eTailers were limited and the level of negative attitude towards the current delivery processes was high. UK consumers do not perceive unattended delivery as a particularly favourable choice as widely reported in US and Europe, but see online tracking and local collection points as more convenient delivery options. INTRODUCTION Product delivery for online shopping is considered to be an important part of order fulfilment that is becoming more salient to consumers (Cooke, 2004). One of the notable benefits of online shopping is the convenience and time saving when compared to traditional shopping (Alreck and Settle, 2002; Roberts, et al. 2003)...
2021 26th International Conference on Automation and Computing (ICAC), 2021
This paper proposes a Time Series Shape (TSS) based framework for time series representation and ... more This paper proposes a Time Series Shape (TSS) based framework for time series representation and abstraction. The paper also introduces a Dynamic Time Shape Wrapping (DTSW), which is a shape extension of the well-known Dynamic Time Wrapping (DTW) dissimilarity measure. By jointly supporting representation and abstraction, TSS and its related dissimilarity measure DTSW can be applied in hybrid time series data mining tasks, especially those involving both rule induction and classification. The paper also compares the capabilities of TSS and piecewise aggregate approximation (PAA) representation in a classification task. Results show that TSS has the same dimensionality reduction power as PAA. This means that TSS is able to maintain the same classification accuracy as PAA, with an additional time series abstraction capability. The results also indicate that DTSW is able to successfully quantify the comparison between TSS abstractions.
Social media, underpinned by mobile devices and smart-technology, is rapidly changing the way how... more Social media, underpinned by mobile devices and smart-technology, is rapidly changing the way how people communicate. In the context of public diplomacy, micro-blogging-based diplomacy, e.g. Twitplomacy is emerging. Twitplomacy has been carried out by not only the central government of a state and relevant organizations, but also millions individuals globally. Twitplomacy has been seen as a new platform expanding the channels of public diplomacy. Its impact on diplomacy policy and international relations tends to be huge but too early to know and difficult to quantify. This paper uses microblogs collected from United States Embassy in China, examined the characteristics and functions of Twitplomacy, the participants and the motivation, as well as the effect of Twitplomacy. The results are insightful to both researchers and practitioners in the community of diplomacy and international relations.
Encyclopedia of E-Commerce, E-Government, and Mobile Commerce
The financial service is facing a new delivery challenge in the shape of the Internet and e-comme... more The financial service is facing a new delivery challenge in the shape of the Internet and e-commerce (Akamavi, 2005). The Internet as a channel for banking service delivery is fundamentally different from other channels such as branch networks, telephone banking, or automated teller machines (ATMs). The term e-banking is often used interchangeably with online banking, Internet banking, and PC banking. For example, Pikkarainen, Pikkarainen, Karjaluoto, and Pahnila (2004) define online banking as an Internet portal, through which customers can use different kinds of banking services ranging from bill payment to making investments. A bankās Web site offering only information without possibility to conduct any transactions is not qualified as online banking. Lbbotson and Moran (2003) use the term āelectronic forms of bankingā, which includes telephone banking, PC banking, and Internet banking. In line with this definition, Lassar, Manolis, and Lassar (2005) refer e-banking as various fo...
This chapter examines the applications of information systems in supporting marketing operational... more This chapter examines the applications of information systems in supporting marketing operational and strategic functions. It reviews the important role of marketing strategic function and reveals the current practice of database marketing, decision support systems, expert systems and Internet marketing through a number of studies conducted in the UK. It suggests that marketing executives tend to perceive the importance of the strategic role of marketing in shaping corporate strategy, but information technologies have not yet been fully applied to support the strategic function. It is proposed that a hybrid system that is capable of incorporating with executives vision and knowledge needs to be developed in order to systematically scan marketing environment, refine data into meaningful intelligence, and provide marketing executives with personalized strategic information. The problems for implementing the system are discussed.
In the context of increasing usage of intelligent agent and ontology technologies in business, th... more In the context of increasing usage of intelligent agent and ontology technologies in business, this study explores the ways of adopting these technologies to revitalise current Executive Information Systems (EIS) with a focus on semantic information scanning, ...
Wireless sensors on cold chain containers generate huge volume of real-time data that needs effic... more Wireless sensors on cold chain containers generate huge volume of real-time data that needs efficient processing for decision making, e.g. shelf life prediction due to quality decay. This paper introduces a Cloud Computing Traceability Platform (CCTP) which is constructed on top of Hadoop cloud computing framework. The user requirements for CCTP are gathered through various means including literature review, case study, brainstorming and expert questionnaire. The system is developed in Java and is evaluated on its effectiveness. CCTP provides a cloud-based unified data mining and decision support model for enterprises to achieve fresh agro-product supply chain management optimization.
Most of existing event prediction approaches consider event prediction problems within a specific... more Most of existing event prediction approaches consider event prediction problems within a specific application domain while event prediction is naturally a cross-disciplinary problem. This paper introduces a generic taxonomy of event prediction approaches. The proposed taxonomy, which oversteps the application domain, enables a better understanding of event prediction problems and allows conceiving and developing advanced and context-independent event prediction techniques.
Implementation of food traceability systems in China faces many challenges due to the scale, dive... more Implementation of food traceability systems in China faces many challenges due to the scale, diversity and complexity of China's food supply chains. This study aims to identify critical success factors specific to the implementation of traceability systems in China. Twenty-seven critical success factors were identified in the literature. Interviews with managers at four food enterprises in a pre-study helped identify success criteria and five additional critical success factors. These critical success factors were tested through a survey of managers in eighty-three food companies. This study identifies six dimensions for critical success factors: laws, regulations and standards; government support; consumer knowledge and support; effective management and communication; top management and vendor support; and information and system quality.
Many studies reveal that air pollution is related to mental health. However, the level of impact ... more Many studies reveal that air pollution is related to mental health. However, the level of impact and the regulatory mechanism of air pollution on different types of mental health are unknown. This paper examines the heterogeneous impact and mediating mechanisms of air pollution on mental health based on data of 51 countries from 2010 to 2017 by using panel Tobit random effect model, mediating effect model, and bootstrap test. The findings show that, firstly, there is heterogeneous impact of air pollution on different types of mental health. Specifically, air pollution has a significant positive impact on depression; and the impacts on happiness and anxiety are closely related to income level. Secondly, the heterogeneous impact of air pollution on mental health is contingent on income levels. Thirdly, the heterogeneous impacts under different income levels are exacerbated by different levels of education and population density. Lastly, the mediating effect of physical health on diffe...
Saudi Arabia is experiencing a number of pressures for change, socially, economically and politic... more Saudi Arabia is experiencing a number of pressures for change, socially, economically and politically. In response to many of these pressures, the Saudi government published its Saudi Vision 2030, to challenge Saudi organizations to transform, diversify, and grow the economy. However, managing change and transformation in Saudi Arabia has not always resulted in the expected outcomes. In this paper, we lay the foundations for an exploratory research project that will examine how Saudi organizations go about identifying and selecting the capabilities that will most influence their sustained growth during periods while significant change is occurring in their business environment. Examine the relationships between organizational culture, organizational learning, and leadership capabilities with building dynamic capabilities (sensing, seizing and reconfiguration), and develop and test a conceptual framework adapted from established theory of dynamic capabilities. Analyse the relationshi...
Executive information support systems have been increasingly developed and implemented in busines... more Executive information support systems have been increasingly developed and implemented in business, such as Decision Support Systems (DSS) and Executive Information Systems (EIS), yet their applications are still limited and often do not support intelligence functions. The over abundance of irrelevant information, the complex and dynamic business environment and the heterogeneous of executive information needs pose a great challenge for developing successful EIS. It is essential for having continuous, automatic and systematic functions that intelligently help senior executives identify, refine and process information that is relevant, meaningful and strategically important to them. The latest development and techniques used in agent technology shows that it is time for EIS to be intelligently supported. An agent-based environment is proposed for supporting executive intelligence activities that embraces executive information acquisition-synthesis-interpretation activities.
Many factors influence consumersā perceptions and purchasing decisions, with product labelling fo... more Many factors influence consumersā perceptions and purchasing decisions, with product labelling forming the primary means of communication. The extent to which labels should contain information about traceability is debated. Whilst traceability is an important tool used by food business organisations and regulators in assuring food safety, other drivers for information about traceability are less well understood. This paper reviews the issues related to drivers for traceability from a consumer perspective, and evaluates country-of-origin labelling (COOL), enabling technologies and food fraud as potentially significant drivers in consumer requirements for information. The implications for risk assessment, systems implementation and communications about traceability are also considered.
Saudi Arabia is experiencing a number of pressures for change, socially, economically and politic... more Saudi Arabia is experiencing a number of pressures for change, socially, economically and politically. In response to many of these pressures, the Saudi government published its Saudi Vision 2030, to challenge Saudi organizations to transform, diversify, and grow the economy. However, managing change and transformation in Saudi Arabia has not always resulted in the expected outcomes. In this paper, we lay the foundations for an exploratory research project that will examine how Saudi organizations go about identifying and selecting the capabilities that will most influence their sustained growth during periods while significant change is occurring in their business environment. Examine the relationships between organizational culture, organizational learning, and leadership capabilities with building dynamic capabilities (sensing, seizing and reconfiguration), and develop and test a conceptual framework adapted from established theory of dynamic capabilities. Analyse the relationshi...
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020
Emerging ubiquitous and intelligent information systems, such as the Internet, social computing t... more Emerging ubiquitous and intelligent information systems, such as the Internet, social computing technologies and artificial intelligence (AI), have facilitated the increasing complexity and dynamism of operational and strategic information in a highly distributed environment. As a result, organizations have been busy seeking approaches and tools to support senior managers in coping with this challenge, from organizational learning to knowledge management, from competitive intelligence to business intelligence, and from management information systems to strategic (executive) information systems. Before embarking on formulating and developing these approaches and tools, senior managers' informational roles and information behavior should be understood. This paper explores factors influencing and shaping existing senior managers' information behavior in order to shed light on value-added approaches or technological solutions for supporting and improving informational roles of senior managers. The findings show that information behavior of senior managers is influenced and shaped by a number of factors, mainly the organizational actors and organizational situations, followed by their affective responses and the use of technological tools.
International Journal of Environmental Research and Public Health
Understanding heterogeneous impact and mechanisms between national income and mental health are c... more Understanding heterogeneous impact and mechanisms between national income and mental health are crucial to develop prevention and intervention strategies. Based on panel data from 2007 to 2017, this study explores the heterogeneous impact of national income on different types of mental health. Then, it analyzes the heterogeneous impact among countries with different income levels. Furthermore, the heterogeneous moderating effects of national income on mental health mechanisms are elaborated and the findings reveal several key conclusions: firstly, national income exerts a heterogeneous impact on different types of mental health. Rising national income is conducive to increase peopleās happiness and reduce their prevalence of anxiety disorders, but it increases the prevalence of depression disorders. Secondly, national income has a heterogeneous impact on different types of mental health among countries with different income levels. Furthermore, the heterogeneous influence mechanism ...
Waiting for items to be delivered and the failure of scheduled delivery can offset the time-savin... more Waiting for items to be delivered and the failure of scheduled delivery can offset the time-saving and convenience benefits of online shopping. This paper reports on part of a survey-based study that examines consumersā perception of current delivery options when shopping online in the UK. It found that the delivery options currently offered by eTailers were limited and the level of negative attitude towards the current delivery processes was high. UK consumers do not perceive unattended delivery as a particularly favourable choice as widely reported in US and Europe, but see online tracking and local collection points as more convenient delivery options. INTRODUCTION Product delivery for online shopping is considered to be an important part of order fulfilment that is becoming more salient to consumers (Cooke, 2004). One of the notable benefits of online shopping is the convenience and time saving when compared to traditional shopping (Alreck and Settle, 2002; Roberts, et al. 2003)...
2021 26th International Conference on Automation and Computing (ICAC), 2021
This paper proposes a Time Series Shape (TSS) based framework for time series representation and ... more This paper proposes a Time Series Shape (TSS) based framework for time series representation and abstraction. The paper also introduces a Dynamic Time Shape Wrapping (DTSW), which is a shape extension of the well-known Dynamic Time Wrapping (DTW) dissimilarity measure. By jointly supporting representation and abstraction, TSS and its related dissimilarity measure DTSW can be applied in hybrid time series data mining tasks, especially those involving both rule induction and classification. The paper also compares the capabilities of TSS and piecewise aggregate approximation (PAA) representation in a classification task. Results show that TSS has the same dimensionality reduction power as PAA. This means that TSS is able to maintain the same classification accuracy as PAA, with an additional time series abstraction capability. The results also indicate that DTSW is able to successfully quantify the comparison between TSS abstractions.
Social media, underpinned by mobile devices and smart-technology, is rapidly changing the way how... more Social media, underpinned by mobile devices and smart-technology, is rapidly changing the way how people communicate. In the context of public diplomacy, micro-blogging-based diplomacy, e.g. Twitplomacy is emerging. Twitplomacy has been carried out by not only the central government of a state and relevant organizations, but also millions individuals globally. Twitplomacy has been seen as a new platform expanding the channels of public diplomacy. Its impact on diplomacy policy and international relations tends to be huge but too early to know and difficult to quantify. This paper uses microblogs collected from United States Embassy in China, examined the characteristics and functions of Twitplomacy, the participants and the motivation, as well as the effect of Twitplomacy. The results are insightful to both researchers and practitioners in the community of diplomacy and international relations.
Encyclopedia of E-Commerce, E-Government, and Mobile Commerce
The financial service is facing a new delivery challenge in the shape of the Internet and e-comme... more The financial service is facing a new delivery challenge in the shape of the Internet and e-commerce (Akamavi, 2005). The Internet as a channel for banking service delivery is fundamentally different from other channels such as branch networks, telephone banking, or automated teller machines (ATMs). The term e-banking is often used interchangeably with online banking, Internet banking, and PC banking. For example, Pikkarainen, Pikkarainen, Karjaluoto, and Pahnila (2004) define online banking as an Internet portal, through which customers can use different kinds of banking services ranging from bill payment to making investments. A bankās Web site offering only information without possibility to conduct any transactions is not qualified as online banking. Lbbotson and Moran (2003) use the term āelectronic forms of bankingā, which includes telephone banking, PC banking, and Internet banking. In line with this definition, Lassar, Manolis, and Lassar (2005) refer e-banking as various fo...
This chapter examines the applications of information systems in supporting marketing operational... more This chapter examines the applications of information systems in supporting marketing operational and strategic functions. It reviews the important role of marketing strategic function and reveals the current practice of database marketing, decision support systems, expert systems and Internet marketing through a number of studies conducted in the UK. It suggests that marketing executives tend to perceive the importance of the strategic role of marketing in shaping corporate strategy, but information technologies have not yet been fully applied to support the strategic function. It is proposed that a hybrid system that is capable of incorporating with executives vision and knowledge needs to be developed in order to systematically scan marketing environment, refine data into meaningful intelligence, and provide marketing executives with personalized strategic information. The problems for implementing the system are discussed.
In the context of increasing usage of intelligent agent and ontology technologies in business, th... more In the context of increasing usage of intelligent agent and ontology technologies in business, this study explores the ways of adopting these technologies to revitalise current Executive Information Systems (EIS) with a focus on semantic information scanning, ...
Wireless sensors on cold chain containers generate huge volume of real-time data that needs effic... more Wireless sensors on cold chain containers generate huge volume of real-time data that needs efficient processing for decision making, e.g. shelf life prediction due to quality decay. This paper introduces a Cloud Computing Traceability Platform (CCTP) which is constructed on top of Hadoop cloud computing framework. The user requirements for CCTP are gathered through various means including literature review, case study, brainstorming and expert questionnaire. The system is developed in Java and is evaluated on its effectiveness. CCTP provides a cloud-based unified data mining and decision support model for enterprises to achieve fresh agro-product supply chain management optimization.
Most of existing event prediction approaches consider event prediction problems within a specific... more Most of existing event prediction approaches consider event prediction problems within a specific application domain while event prediction is naturally a cross-disciplinary problem. This paper introduces a generic taxonomy of event prediction approaches. The proposed taxonomy, which oversteps the application domain, enables a better understanding of event prediction problems and allows conceiving and developing advanced and context-independent event prediction techniques.
Implementation of food traceability systems in China faces many challenges due to the scale, dive... more Implementation of food traceability systems in China faces many challenges due to the scale, diversity and complexity of China's food supply chains. This study aims to identify critical success factors specific to the implementation of traceability systems in China. Twenty-seven critical success factors were identified in the literature. Interviews with managers at four food enterprises in a pre-study helped identify success criteria and five additional critical success factors. These critical success factors were tested through a survey of managers in eighty-three food companies. This study identifies six dimensions for critical success factors: laws, regulations and standards; government support; consumer knowledge and support; effective management and communication; top management and vendor support; and information and system quality.
Many studies reveal that air pollution is related to mental health. However, the level of impact ... more Many studies reveal that air pollution is related to mental health. However, the level of impact and the regulatory mechanism of air pollution on different types of mental health are unknown. This paper examines the heterogeneous impact and mediating mechanisms of air pollution on mental health based on data of 51 countries from 2010 to 2017 by using panel Tobit random effect model, mediating effect model, and bootstrap test. The findings show that, firstly, there is heterogeneous impact of air pollution on different types of mental health. Specifically, air pollution has a significant positive impact on depression; and the impacts on happiness and anxiety are closely related to income level. Secondly, the heterogeneous impact of air pollution on mental health is contingent on income levels. Thirdly, the heterogeneous impacts under different income levels are exacerbated by different levels of education and population density. Lastly, the mediating effect of physical health on diffe...
Saudi Arabia is experiencing a number of pressures for change, socially, economically and politic... more Saudi Arabia is experiencing a number of pressures for change, socially, economically and politically. In response to many of these pressures, the Saudi government published its Saudi Vision 2030, to challenge Saudi organizations to transform, diversify, and grow the economy. However, managing change and transformation in Saudi Arabia has not always resulted in the expected outcomes. In this paper, we lay the foundations for an exploratory research project that will examine how Saudi organizations go about identifying and selecting the capabilities that will most influence their sustained growth during periods while significant change is occurring in their business environment. Examine the relationships between organizational culture, organizational learning, and leadership capabilities with building dynamic capabilities (sensing, seizing and reconfiguration), and develop and test a conceptual framework adapted from established theory of dynamic capabilities. Analyse the relationshi...
Executive information support systems have been increasingly developed and implemented in busines... more Executive information support systems have been increasingly developed and implemented in business, such as Decision Support Systems (DSS) and Executive Information Systems (EIS), yet their applications are still limited and often do not support intelligence functions. The over abundance of irrelevant information, the complex and dynamic business environment and the heterogeneous of executive information needs pose a great challenge for developing successful EIS. It is essential for having continuous, automatic and systematic functions that intelligently help senior executives identify, refine and process information that is relevant, meaningful and strategically important to them. The latest development and techniques used in agent technology shows that it is time for EIS to be intelligently supported. An agent-based environment is proposed for supporting executive intelligence activities that embraces executive information acquisition-synthesis-interpretation activities.
Many factors influence consumersā perceptions and purchasing decisions, with product labelling fo... more Many factors influence consumersā perceptions and purchasing decisions, with product labelling forming the primary means of communication. The extent to which labels should contain information about traceability is debated. Whilst traceability is an important tool used by food business organisations and regulators in assuring food safety, other drivers for information about traceability are less well understood. This paper reviews the issues related to drivers for traceability from a consumer perspective, and evaluates country-of-origin labelling (COOL), enabling technologies and food fraud as potentially significant drivers in consumer requirements for information. The implications for risk assessment, systems implementation and communications about traceability are also considered.
Saudi Arabia is experiencing a number of pressures for change, socially, economically and politic... more Saudi Arabia is experiencing a number of pressures for change, socially, economically and politically. In response to many of these pressures, the Saudi government published its Saudi Vision 2030, to challenge Saudi organizations to transform, diversify, and grow the economy. However, managing change and transformation in Saudi Arabia has not always resulted in the expected outcomes. In this paper, we lay the foundations for an exploratory research project that will examine how Saudi organizations go about identifying and selecting the capabilities that will most influence their sustained growth during periods while significant change is occurring in their business environment. Examine the relationships between organizational culture, organizational learning, and leadership capabilities with building dynamic capabilities (sensing, seizing and reconfiguration), and develop and test a conceptual framework adapted from established theory of dynamic capabilities. Analyse the relationshi...
Proceedings of the 53rd Hawaii International Conference on System Sciences, 2020
Emerging ubiquitous and intelligent information systems, such as the Internet, social computing t... more Emerging ubiquitous and intelligent information systems, such as the Internet, social computing technologies and artificial intelligence (AI), have facilitated the increasing complexity and dynamism of operational and strategic information in a highly distributed environment. As a result, organizations have been busy seeking approaches and tools to support senior managers in coping with this challenge, from organizational learning to knowledge management, from competitive intelligence to business intelligence, and from management information systems to strategic (executive) information systems. Before embarking on formulating and developing these approaches and tools, senior managers' informational roles and information behavior should be understood. This paper explores factors influencing and shaping existing senior managers' information behavior in order to shed light on value-added approaches or technological solutions for supporting and improving informational roles of senior managers. The findings show that information behavior of senior managers is influenced and shaped by a number of factors, mainly the organizational actors and organizational situations, followed by their affective responses and the use of technological tools.
International Journal of Environmental Research and Public Health
Understanding heterogeneous impact and mechanisms between national income and mental health are c... more Understanding heterogeneous impact and mechanisms between national income and mental health are crucial to develop prevention and intervention strategies. Based on panel data from 2007 to 2017, this study explores the heterogeneous impact of national income on different types of mental health. Then, it analyzes the heterogeneous impact among countries with different income levels. Furthermore, the heterogeneous moderating effects of national income on mental health mechanisms are elaborated and the findings reveal several key conclusions: firstly, national income exerts a heterogeneous impact on different types of mental health. Rising national income is conducive to increase peopleās happiness and reduce their prevalence of anxiety disorders, but it increases the prevalence of depression disorders. Secondly, national income has a heterogeneous impact on different types of mental health among countries with different income levels. Furthermore, the heterogeneous influence mechanism ...
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Papers by Mark Xu