PurposeHealthcare policies around the globe are aimed at achieving patient-centeredness. The pati... more PurposeHealthcare policies around the globe are aimed at achieving patient-centeredness. The patient is understood as a prosumer of healthcare, wherein healthcare service co-production and value co-creation take center stage. The article endeavors to unpack the state of the literature on the innovations promoting the transition toward patient-centeredness, informing policy and management interventions fostering the reconceptualization of the patient as a prosumer of healthcare services.Design/methodology/approachA hybrid review methodology consisting of a bibliometric-interpretive review following the Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR-4-SLR) protocol is used. The bibliometric component enabled us to objectively map the extant scientific knowledge into research streams, whereas the interpretive component facilitated the critical analysis of research streams.FindingsPatient-centeredness relies on a bundle of innovations that are enacted throu...
Digitalization is prompting small and medium-sized enterprises to structural and strategic transf... more Digitalization is prompting small and medium-sized enterprises to structural and strategic transformations, also providing new opportunities to expand and succeed in foreign markets. However, relatively few studies have investigated emergent digital technologies in international business management. Contextually, there is still a dearth of research on the multi-faceted impacts of digitalization on omnichannel strategy characterizing most of the global business environment today. This paper, therefore, aims to examine the impact of digitalization on omnichannel choices adopted by internationalized SMEs. A qualitative approach, based on a single case study methodology, is adopted. An Italian agri-food SME is chosen as this industry is considered a key and distinctive pillar of Made in Italy in the international markets. Findings reveal the potential of digital technologies’ applications in an omnichannel environment, blurring the boundaries between channels, through a synergetic integ...
Objectives. This work is aimed at narrating the main stages of the evolutionary path of the Viabl... more Objectives. This work is aimed at narrating the main stages of the evolutionary path of the Viable Systems Approach (VSA) identifying its fundamental trajectories that have defined research lines of interest for the wider community of scholars and researchers interested mainly but not only in management. Methodology. Given the aims of the work, the methodology adopts essentially a narrative method, based on a literature analysis that allows outlining a synthesis framework of the history, experiences and advancements of the VSA evolution. Findings. The contribution made it possible to identify on the one hand the scholars, on the other hand the interests that have progressively thickened around the original proposal of the VSA as an interpretative and governing methodology of business phenomena based on the adoption of a systems perspective. This contribution let to better understand as well as to better define the essential steps that the VSA has taken to become an interpretative meta-model, able to support the development and the adaptation of the traditional managerial model to the ever changing contextual conditions. Research limits. Given the purpose and narrative character of the discussion, the work should not be considered as a literature review with respect to which it would be certainly incomplete and not rigorous; rather it is a first attempt to trace the literature for the definition of a synthesis framework of the evolutionary and interest lines of the VSA. Practical implications. The contribution represents a possible reference for the scientific community that intends to know the foundations and evolutionary path of the adoption of the VSA interpretative framework, in order to be able to use it to interpret the complexity that characterizes the current socio-economic phenomena or contribute to its development. Originality of the study. This work represents one of the first attempts to outline and narrate the evolutionary path of the VSA
Transforming Government: People, Process and Policy, 2022
Purpose This paper aims to enhance the small and medium enterprises’ (SMEs) ability to develop re... more Purpose This paper aims to enhance the small and medium enterprises’ (SMEs) ability to develop resilience in the face of any turbulences, addressing the question on how these organizations can maintain business continuity when faced with a critical event. Design/methodology/approach A mediated regression analysis is conducted to investigate the relationships among big data analytics (BDA) capabilities, coinnovation (CI) and organizational resilience (OR) with reference to 192 big data SMEs in Europe. Findings Research reveals that the BDA capability and CI are positively associated with OR. Moreover, this study discovers the mediating impact of CI on the relationship between BDA capability and OR. Originality/value This paper provides important implications for considering CI as a viable strategy especially in a time of crisis and shows how SMEs are more able to recognize business opportunities. The microfoundations of the resilience building capacity of SMEs are also identified. Th...
The main purpose of this paper is to better understand how relationships networks can help SMEs t... more The main purpose of this paper is to better understand how relationships networks can help SMEs to enter and achieve a good positioning in international markets. An exploratory research has been carried out through a qualitative approach based on the case study methodology. In particular, the case study analysis has contributed to the identification of Italian SMEs strategic orientation to international markets and their approach to internationalization, which is mainly based on corporate ability in social ties’ creation and feeding. Moreover, these ties are at the roots of those knowledge processes that contribute to the development of international business networks. To this end, a literature review has been conducted in order to summarize those emergent perspectives pointing to merge SMEs internationalization in a network perspective and the role that network relationships can assume in knowledge acquiring and development. This analysis has pointed out the need/opportunity to int...
PurposeEco-museums safeguard the cultural authenticity and the historical identity of the place i... more PurposeEco-museums safeguard the cultural authenticity and the historical identity of the place in which they operate. Conventional organizational models and management practices are generally employed to achieve this institutional aim. Conversely, innovative solutions – such as digitization – are overlooked. Adopting a service quality management perspective, the article intends to examine the role of managerialization and professionalization in triggering eco-museums' digitization.Design/methodology/approachAn empirical analysis involving 126 eco-museums operating in Italy as of 2018 was designed to investigate the implications of managerialization and professionalization on the eco-museums' propensity to embark on a digitization process. Two different forms of digitization were examined: (1) the presence of eco-museums in the digital environment; and (2) the exploitation of digital tools for service delivery. The mediating role of two “soft” total quality management (TQM) ...
In business studies evolution, territory is now considered as an expression of a dynamic system o... more In business studies evolution, territory is now considered as an expression of a dynamic system of interpersonal relationships, benefiting from contextual resources with a relational, cognitive and organizational nature. Many perspectives and contributions analyze the interdependence between businesses and communities, therefore becoming interesting to introduce a perspective able to examine the path from the knowledge economy to the relationship economy, in which the ethical capital of entrepreneurial actions becomes an intangible asset essential to the vitality of the territorial system. The paper is divided into two parts: the first has outlined a theoretical model of territorial social responsibility; in the second, a qualitative study examines the “Libera Terra” case study, with a focus on the wine sector. Social cooperatives operating in the lands confiscated from organized crime have been studied, to bring out their (possible) transfer of ethical capital to the territory. The...
Purpose – Embracing the service ecosystem perspective, this paper focuses on the analysis of pati... more Purpose – Embracing the service ecosystem perspective, this paper focuses on the analysis of patient satisfaction surveys, which are the most common tools that public and private health care providers use in order to assess the quality of provided services. In Italian National Health Care System (NHS), the assessment of patient satisfaction is not at the core of the institutional strategies, but follow the path defined by the Standard ISO 9001:2008. Consequently, each single service provider follows personal initiatives of patient satisfaction assessment. This paper is aimed at better understanding how the results of patient surveys can affect actors’ disposition to co-create value for the whole health care service ecosystem. In this respect, the main question is, are the used tools service-oriented? Methodology – Drawing on Service Dominant (S-D) Logic and the most recent service ecosystem perspective, an in-depth literature review has been conducted in order to better understand the way patient satisfaction surveys can positively or, on the contrary, negatively affect health care service ecosystem viability. Findings – The study highlights that, in Italian NHS, institutions (e.g. governments, health agencies, etc.) still fail to moderate the interaction between ecosystem actors, especially between physicians and patients, having not yet institutionalized any tool aimed at assessing and at giving the right emphasis on patient engagement in medical services. In particular, the present study launches the idea of “infection” of health care service ecosystem, which depicts the influence that negative elements can have on value co-creation and, consequently, on service ecosystem viability. Practical implications – The study pointed out that to face the emergence of possible adverse conditions, health service providers should assume a service ecosystem perspective based on S-D logic. Moreover, institution should foster those “rules of the game” that institutionalize the disposition of health care service actors to contribute to value co-creation. In sum, institutions should define specific strategies to avoid the emergence of “infections” in health care service ecosystem, for example investing in patient operant resources, using tools that exploit the health care service ecosystem well-being, rather than infecting it, using unfitting assessment tools such as patient surveys. Originality – This study represents one of the first attempts to read the tools used to assess patient satisfaction embracing a service ecosystem perspective
Purpose of the paper: Value has a variety of meanings in the Higher Education context. In fact, d... more Purpose of the paper: Value has a variety of meanings in the Higher Education context. In fact, different stakeholders generally hold diverging perspectives about the drivers of value generated by Higher Education Institutions (HEI). This paper investigates the value perceptions of two strictly related categories of HEIs’ stakeholders: students and academics. Comparing their perspectives, the article suggests several conceptual and practical insights to realize excellence in the provision of higher education services. 111 Methodology: A case study approach was undertaken. A medium-sized public university located in the North of Italy was the subject of the analysis. A mixed, quali-quantitative study design was arranged to collect first-hand data about the value perceptions of 2,572 students and 232 academics affiliated with the case university. Descriptive statistics were used to compare the students and academics’ value perceptions; besides, a regression analysis permitted to illum...
The work focuses on translating the eight wastes of Lean for Higher Education Institutions (HEIs)... more The work focuses on translating the eight wastes of Lean for Higher Education Institutions (HEIs), identify some examples of each waste and to propose appropriate Lean solutions to those wastes. To identify wastes within HEIs a combination of observation and cause-and-effect analysis utilising brainstorming were employed using a convenience sample of HE academic staff. Once all eight wastes were successfully translated for HEIs a range of examples were identified in both academic and support services, including excessive movement of people, over production of materials, excessive inventory and waste of human resources. Appropriate Lean solutions to the identified wastes include the use of 5S, point-of-use-storage (POUS), process mapping/value stream mapping and level scheduling. The cited examples come from a limited number of observations in only a few HEIs. More valid and reliable data would come from a more extensive sample of HEIs. In order to improve bottom-line performance in ...
CORPORATE GOVERNANCE AND RESEARCH & DEVELOPMENT STUDIES, 2020
Lo studio si ripropone di esaminare la relazione tra i concetti di sostenibilità ambientale (SA) ... more Lo studio si ripropone di esaminare la relazione tra i concetti di sostenibilità ambientale (SA) e innovazione ambidestra (IA), analizzando contestualmente il ruolo che l'indipendenza del Consiglio di Amministrazione (ICdA) svolge nel moderare la relazione stessa. A tal fine, un modello di ricerca viene sviluppato alla luce della teoria dell'impresa basata sulle risorse naturali e della teoria dell'agenzia. Un'inchiesta campionaria viene condotta su 111 imprese italiane quotate alla Borsa di Milano. Una regressione gerarchica moderata ha rivelato che la SA influenza positivamente l'innovazione sfruttativa ed esplorativa. Inoltre, l'ICdA rafforza l'effetto esercitato dalla SA sulla IA. Tali risultati contribuiscono alla letteratura sull'IA sia perché identificano la SA quale chiave strategica per risolvere le tensioni tra sfruttamento ed esplorazione nelle innovazioni delle imprese sia perché suggeriscono che la crescente presenza di direttori indipend...
Professore ordinario di Economia e Gestione delle Imprese presso la Facolta di Economia dell’Univ... more Professore ordinario di Economia e Gestione delle Imprese presso la Facolta di Economia dell’Universita degli Studi di Salerno. A questa Universita ha dedicato la gran parte del suo impegno accademico, che lo ha portato a divenire prima Direttore del Dipartimento di Studi e Ricerche Aziendali e poi Preside della Facolta di Economia. Ha profuso impegno ed entusiasmo per l’organizzazione della didattica, presiedendo l’Area Didattica e coordinando in diverse occasioni la riformulazione dell’offerta formativa. In tale difficile attivita ha sempre posto al centro l’interesse degli studenti. Nella sua lunga carriera ha coltivato e seguito un gruppo numeroso di allievi, incoraggiandoli a studiare le Amministrazioni e le Aziende Pubbliche. Questo e stato il suo campo di ricerca preferito, che ha promosso sul piano scientifico nazionale ed internazionale animando una comunita di colleghi. E stato condirettore della rivista Azienda Pubblica, membro del comitato scientifico di Azienditalia e P...
This chapter discusses how the relational logic is one of the most interesting and profitable man... more This chapter discusses how the relational logic is one of the most interesting and profitable management paradigms to understand firms’ behaviour and to foster value co-creation processes.
Purpose: Some critical issues, related to sustainability, competitiveness, and security, characte... more Purpose: Some critical issues, related to sustainability, competitiveness, and security, characterize global trade in fresh food. Nowadays, Cold Chain (CC) requires an integrated risk and quality management based on intermodal and interoperable systems, in order to make every single logistic actor able to share integrated flows both logistics and informative. This study provides a model of competitive CC that will be tested through the case study narration. Methodology: The present study has been based on a qualitative approach and in particular on the case study methodology, in order to better understand a real example of Cold Chain Management (CCM) through the experience of the Italian career Parteno Group. Findings: In CC, food quality represents for logistic actors a fundamental need, being involved in all actions that contribute to offer to final customer a high quality food. Logistic companies are trying to implement efficient and effective risk management system, even if they...
International Journal of Business and Management, 2021
The paper aims to perform an assessment of the literature at the intersection of data and busines... more The paper aims to perform an assessment of the literature at the intersection of data and business models, examining the extent to which the data-driven business model (DDBM) is considered in the current literature and how it is characterised in terms of approaches, benefits and barriers. A systematic literature review (SRL) of the available body of knowledge on these topics was performed using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) approach. The SRL reveals limited but rapidly growing coverage of the cutting-edge phenomenon on the part of scientific studies. In problematising the extant literature, competitive, cultural and strategic approaches are proposed together with the relative enablers fostering the adoption of each approach. Benefits and barriers to the implementation of a DDBM are also discussed across technical, organisational and financial dimensions. The insights derived from a critical review of the DDBM literature point out gap...
Although the theme of push and pull motivations has received increasing attention in tourist beha... more Although the theme of push and pull motivations has received increasing attention in tourist behavior literature, little attention has been devoted to the investigation of the interaction between single push motivations and visitor loyalty and other relevant variables influencing tourist behavior. Given its undoubtable relevance in motivating human behavior, we propose curiosity as a single push motive by examining its causal relationships with destination attributes (evaluated in holistic way), attitude toward destination, and loyalty. In particular, we tested a new research model on a sample of 273 potential Brazilian travelers to Europe by using a structural equation modeling approach. Sample size is in line with the state-of-the-art in literature (Ciasullo et al., 2017). The data moderately well fitted the “curiosity model” and the findings highlighted that curiosity plays a crucial role in shaping attitude and pull motivation, and in influencing tourist loyalty. Consequently, d...
Health tourism is attracting the growing interest of scholars and practitioners; however, little ... more Health tourism is attracting the growing interest of scholars and practitioners; however, little is still known about its distinguishing attributes and implications. As a consequence, the rhetoric of health tourism usually prevails over its reality. Drawing on secondary data collected from a nationwide survey, this article aims at shedding light on the reality of health tourism in Italy. A stereotype logistic regression model was designed to identify the socio-demographic factors which have triggered Italian tourists' propensity to combine tourism with health needs. The study findings suggest that health tourism in Italy is in its infancy. It primarily consists of domestic travel, which is thought to add to the widening of the north-south divide. Health tourists generally prefer brief trips and urban contexts. Tailored policy and management interventions are needed to steer the development of health tourism across Italy.
PurposeHealthcare policies around the globe are aimed at achieving patient-centeredness. The pati... more PurposeHealthcare policies around the globe are aimed at achieving patient-centeredness. The patient is understood as a prosumer of healthcare, wherein healthcare service co-production and value co-creation take center stage. The article endeavors to unpack the state of the literature on the innovations promoting the transition toward patient-centeredness, informing policy and management interventions fostering the reconceptualization of the patient as a prosumer of healthcare services.Design/methodology/approachA hybrid review methodology consisting of a bibliometric-interpretive review following the Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR-4-SLR) protocol is used. The bibliometric component enabled us to objectively map the extant scientific knowledge into research streams, whereas the interpretive component facilitated the critical analysis of research streams.FindingsPatient-centeredness relies on a bundle of innovations that are enacted throu...
Digitalization is prompting small and medium-sized enterprises to structural and strategic transf... more Digitalization is prompting small and medium-sized enterprises to structural and strategic transformations, also providing new opportunities to expand and succeed in foreign markets. However, relatively few studies have investigated emergent digital technologies in international business management. Contextually, there is still a dearth of research on the multi-faceted impacts of digitalization on omnichannel strategy characterizing most of the global business environment today. This paper, therefore, aims to examine the impact of digitalization on omnichannel choices adopted by internationalized SMEs. A qualitative approach, based on a single case study methodology, is adopted. An Italian agri-food SME is chosen as this industry is considered a key and distinctive pillar of Made in Italy in the international markets. Findings reveal the potential of digital technologies’ applications in an omnichannel environment, blurring the boundaries between channels, through a synergetic integ...
Objectives. This work is aimed at narrating the main stages of the evolutionary path of the Viabl... more Objectives. This work is aimed at narrating the main stages of the evolutionary path of the Viable Systems Approach (VSA) identifying its fundamental trajectories that have defined research lines of interest for the wider community of scholars and researchers interested mainly but not only in management. Methodology. Given the aims of the work, the methodology adopts essentially a narrative method, based on a literature analysis that allows outlining a synthesis framework of the history, experiences and advancements of the VSA evolution. Findings. The contribution made it possible to identify on the one hand the scholars, on the other hand the interests that have progressively thickened around the original proposal of the VSA as an interpretative and governing methodology of business phenomena based on the adoption of a systems perspective. This contribution let to better understand as well as to better define the essential steps that the VSA has taken to become an interpretative meta-model, able to support the development and the adaptation of the traditional managerial model to the ever changing contextual conditions. Research limits. Given the purpose and narrative character of the discussion, the work should not be considered as a literature review with respect to which it would be certainly incomplete and not rigorous; rather it is a first attempt to trace the literature for the definition of a synthesis framework of the evolutionary and interest lines of the VSA. Practical implications. The contribution represents a possible reference for the scientific community that intends to know the foundations and evolutionary path of the adoption of the VSA interpretative framework, in order to be able to use it to interpret the complexity that characterizes the current socio-economic phenomena or contribute to its development. Originality of the study. This work represents one of the first attempts to outline and narrate the evolutionary path of the VSA
Transforming Government: People, Process and Policy, 2022
Purpose This paper aims to enhance the small and medium enterprises’ (SMEs) ability to develop re... more Purpose This paper aims to enhance the small and medium enterprises’ (SMEs) ability to develop resilience in the face of any turbulences, addressing the question on how these organizations can maintain business continuity when faced with a critical event. Design/methodology/approach A mediated regression analysis is conducted to investigate the relationships among big data analytics (BDA) capabilities, coinnovation (CI) and organizational resilience (OR) with reference to 192 big data SMEs in Europe. Findings Research reveals that the BDA capability and CI are positively associated with OR. Moreover, this study discovers the mediating impact of CI on the relationship between BDA capability and OR. Originality/value This paper provides important implications for considering CI as a viable strategy especially in a time of crisis and shows how SMEs are more able to recognize business opportunities. The microfoundations of the resilience building capacity of SMEs are also identified. Th...
The main purpose of this paper is to better understand how relationships networks can help SMEs t... more The main purpose of this paper is to better understand how relationships networks can help SMEs to enter and achieve a good positioning in international markets. An exploratory research has been carried out through a qualitative approach based on the case study methodology. In particular, the case study analysis has contributed to the identification of Italian SMEs strategic orientation to international markets and their approach to internationalization, which is mainly based on corporate ability in social ties’ creation and feeding. Moreover, these ties are at the roots of those knowledge processes that contribute to the development of international business networks. To this end, a literature review has been conducted in order to summarize those emergent perspectives pointing to merge SMEs internationalization in a network perspective and the role that network relationships can assume in knowledge acquiring and development. This analysis has pointed out the need/opportunity to int...
PurposeEco-museums safeguard the cultural authenticity and the historical identity of the place i... more PurposeEco-museums safeguard the cultural authenticity and the historical identity of the place in which they operate. Conventional organizational models and management practices are generally employed to achieve this institutional aim. Conversely, innovative solutions – such as digitization – are overlooked. Adopting a service quality management perspective, the article intends to examine the role of managerialization and professionalization in triggering eco-museums' digitization.Design/methodology/approachAn empirical analysis involving 126 eco-museums operating in Italy as of 2018 was designed to investigate the implications of managerialization and professionalization on the eco-museums' propensity to embark on a digitization process. Two different forms of digitization were examined: (1) the presence of eco-museums in the digital environment; and (2) the exploitation of digital tools for service delivery. The mediating role of two “soft” total quality management (TQM) ...
In business studies evolution, territory is now considered as an expression of a dynamic system o... more In business studies evolution, territory is now considered as an expression of a dynamic system of interpersonal relationships, benefiting from contextual resources with a relational, cognitive and organizational nature. Many perspectives and contributions analyze the interdependence between businesses and communities, therefore becoming interesting to introduce a perspective able to examine the path from the knowledge economy to the relationship economy, in which the ethical capital of entrepreneurial actions becomes an intangible asset essential to the vitality of the territorial system. The paper is divided into two parts: the first has outlined a theoretical model of territorial social responsibility; in the second, a qualitative study examines the “Libera Terra” case study, with a focus on the wine sector. Social cooperatives operating in the lands confiscated from organized crime have been studied, to bring out their (possible) transfer of ethical capital to the territory. The...
Purpose – Embracing the service ecosystem perspective, this paper focuses on the analysis of pati... more Purpose – Embracing the service ecosystem perspective, this paper focuses on the analysis of patient satisfaction surveys, which are the most common tools that public and private health care providers use in order to assess the quality of provided services. In Italian National Health Care System (NHS), the assessment of patient satisfaction is not at the core of the institutional strategies, but follow the path defined by the Standard ISO 9001:2008. Consequently, each single service provider follows personal initiatives of patient satisfaction assessment. This paper is aimed at better understanding how the results of patient surveys can affect actors’ disposition to co-create value for the whole health care service ecosystem. In this respect, the main question is, are the used tools service-oriented? Methodology – Drawing on Service Dominant (S-D) Logic and the most recent service ecosystem perspective, an in-depth literature review has been conducted in order to better understand the way patient satisfaction surveys can positively or, on the contrary, negatively affect health care service ecosystem viability. Findings – The study highlights that, in Italian NHS, institutions (e.g. governments, health agencies, etc.) still fail to moderate the interaction between ecosystem actors, especially between physicians and patients, having not yet institutionalized any tool aimed at assessing and at giving the right emphasis on patient engagement in medical services. In particular, the present study launches the idea of “infection” of health care service ecosystem, which depicts the influence that negative elements can have on value co-creation and, consequently, on service ecosystem viability. Practical implications – The study pointed out that to face the emergence of possible adverse conditions, health service providers should assume a service ecosystem perspective based on S-D logic. Moreover, institution should foster those “rules of the game” that institutionalize the disposition of health care service actors to contribute to value co-creation. In sum, institutions should define specific strategies to avoid the emergence of “infections” in health care service ecosystem, for example investing in patient operant resources, using tools that exploit the health care service ecosystem well-being, rather than infecting it, using unfitting assessment tools such as patient surveys. Originality – This study represents one of the first attempts to read the tools used to assess patient satisfaction embracing a service ecosystem perspective
Purpose of the paper: Value has a variety of meanings in the Higher Education context. In fact, d... more Purpose of the paper: Value has a variety of meanings in the Higher Education context. In fact, different stakeholders generally hold diverging perspectives about the drivers of value generated by Higher Education Institutions (HEI). This paper investigates the value perceptions of two strictly related categories of HEIs’ stakeholders: students and academics. Comparing their perspectives, the article suggests several conceptual and practical insights to realize excellence in the provision of higher education services. 111 Methodology: A case study approach was undertaken. A medium-sized public university located in the North of Italy was the subject of the analysis. A mixed, quali-quantitative study design was arranged to collect first-hand data about the value perceptions of 2,572 students and 232 academics affiliated with the case university. Descriptive statistics were used to compare the students and academics’ value perceptions; besides, a regression analysis permitted to illum...
The work focuses on translating the eight wastes of Lean for Higher Education Institutions (HEIs)... more The work focuses on translating the eight wastes of Lean for Higher Education Institutions (HEIs), identify some examples of each waste and to propose appropriate Lean solutions to those wastes. To identify wastes within HEIs a combination of observation and cause-and-effect analysis utilising brainstorming were employed using a convenience sample of HE academic staff. Once all eight wastes were successfully translated for HEIs a range of examples were identified in both academic and support services, including excessive movement of people, over production of materials, excessive inventory and waste of human resources. Appropriate Lean solutions to the identified wastes include the use of 5S, point-of-use-storage (POUS), process mapping/value stream mapping and level scheduling. The cited examples come from a limited number of observations in only a few HEIs. More valid and reliable data would come from a more extensive sample of HEIs. In order to improve bottom-line performance in ...
CORPORATE GOVERNANCE AND RESEARCH & DEVELOPMENT STUDIES, 2020
Lo studio si ripropone di esaminare la relazione tra i concetti di sostenibilità ambientale (SA) ... more Lo studio si ripropone di esaminare la relazione tra i concetti di sostenibilità ambientale (SA) e innovazione ambidestra (IA), analizzando contestualmente il ruolo che l'indipendenza del Consiglio di Amministrazione (ICdA) svolge nel moderare la relazione stessa. A tal fine, un modello di ricerca viene sviluppato alla luce della teoria dell'impresa basata sulle risorse naturali e della teoria dell'agenzia. Un'inchiesta campionaria viene condotta su 111 imprese italiane quotate alla Borsa di Milano. Una regressione gerarchica moderata ha rivelato che la SA influenza positivamente l'innovazione sfruttativa ed esplorativa. Inoltre, l'ICdA rafforza l'effetto esercitato dalla SA sulla IA. Tali risultati contribuiscono alla letteratura sull'IA sia perché identificano la SA quale chiave strategica per risolvere le tensioni tra sfruttamento ed esplorazione nelle innovazioni delle imprese sia perché suggeriscono che la crescente presenza di direttori indipend...
Professore ordinario di Economia e Gestione delle Imprese presso la Facolta di Economia dell’Univ... more Professore ordinario di Economia e Gestione delle Imprese presso la Facolta di Economia dell’Universita degli Studi di Salerno. A questa Universita ha dedicato la gran parte del suo impegno accademico, che lo ha portato a divenire prima Direttore del Dipartimento di Studi e Ricerche Aziendali e poi Preside della Facolta di Economia. Ha profuso impegno ed entusiasmo per l’organizzazione della didattica, presiedendo l’Area Didattica e coordinando in diverse occasioni la riformulazione dell’offerta formativa. In tale difficile attivita ha sempre posto al centro l’interesse degli studenti. Nella sua lunga carriera ha coltivato e seguito un gruppo numeroso di allievi, incoraggiandoli a studiare le Amministrazioni e le Aziende Pubbliche. Questo e stato il suo campo di ricerca preferito, che ha promosso sul piano scientifico nazionale ed internazionale animando una comunita di colleghi. E stato condirettore della rivista Azienda Pubblica, membro del comitato scientifico di Azienditalia e P...
This chapter discusses how the relational logic is one of the most interesting and profitable man... more This chapter discusses how the relational logic is one of the most interesting and profitable management paradigms to understand firms’ behaviour and to foster value co-creation processes.
Purpose: Some critical issues, related to sustainability, competitiveness, and security, characte... more Purpose: Some critical issues, related to sustainability, competitiveness, and security, characterize global trade in fresh food. Nowadays, Cold Chain (CC) requires an integrated risk and quality management based on intermodal and interoperable systems, in order to make every single logistic actor able to share integrated flows both logistics and informative. This study provides a model of competitive CC that will be tested through the case study narration. Methodology: The present study has been based on a qualitative approach and in particular on the case study methodology, in order to better understand a real example of Cold Chain Management (CCM) through the experience of the Italian career Parteno Group. Findings: In CC, food quality represents for logistic actors a fundamental need, being involved in all actions that contribute to offer to final customer a high quality food. Logistic companies are trying to implement efficient and effective risk management system, even if they...
International Journal of Business and Management, 2021
The paper aims to perform an assessment of the literature at the intersection of data and busines... more The paper aims to perform an assessment of the literature at the intersection of data and business models, examining the extent to which the data-driven business model (DDBM) is considered in the current literature and how it is characterised in terms of approaches, benefits and barriers. A systematic literature review (SRL) of the available body of knowledge on these topics was performed using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) approach. The SRL reveals limited but rapidly growing coverage of the cutting-edge phenomenon on the part of scientific studies. In problematising the extant literature, competitive, cultural and strategic approaches are proposed together with the relative enablers fostering the adoption of each approach. Benefits and barriers to the implementation of a DDBM are also discussed across technical, organisational and financial dimensions. The insights derived from a critical review of the DDBM literature point out gap...
Although the theme of push and pull motivations has received increasing attention in tourist beha... more Although the theme of push and pull motivations has received increasing attention in tourist behavior literature, little attention has been devoted to the investigation of the interaction between single push motivations and visitor loyalty and other relevant variables influencing tourist behavior. Given its undoubtable relevance in motivating human behavior, we propose curiosity as a single push motive by examining its causal relationships with destination attributes (evaluated in holistic way), attitude toward destination, and loyalty. In particular, we tested a new research model on a sample of 273 potential Brazilian travelers to Europe by using a structural equation modeling approach. Sample size is in line with the state-of-the-art in literature (Ciasullo et al., 2017). The data moderately well fitted the “curiosity model” and the findings highlighted that curiosity plays a crucial role in shaping attitude and pull motivation, and in influencing tourist loyalty. Consequently, d...
Health tourism is attracting the growing interest of scholars and practitioners; however, little ... more Health tourism is attracting the growing interest of scholars and practitioners; however, little is still known about its distinguishing attributes and implications. As a consequence, the rhetoric of health tourism usually prevails over its reality. Drawing on secondary data collected from a nationwide survey, this article aims at shedding light on the reality of health tourism in Italy. A stereotype logistic regression model was designed to identify the socio-demographic factors which have triggered Italian tourists' propensity to combine tourism with health needs. The study findings suggest that health tourism in Italy is in its infancy. It primarily consists of domestic travel, which is thought to add to the widening of the north-south divide. Health tourists generally prefer brief trips and urban contexts. Tailored policy and management interventions are needed to steer the development of health tourism across Italy.
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Papers by Maria Ciasullo