Papers by HANI SAKINA MOHAMAD YUSOF
International journal of academic research in business & social sciences, Dec 11, 2023
Our daily lives have become increasingly reliant on technology and online activities. From commun... more Our daily lives have become increasingly reliant on technology and online activities. From communication and work to learning and entertainment, technology has made these activities more efficient. However, it is important to be aware of potential threats while browsing the internet and being involving in online activity and take necessary precautions to ensure safety during online activity. This paper aims to identify the relationship between age and time spent in online activity among university students. The respondents of this research were students from public university in Terengganu who were actively involved in online activities ranging from 18 to 24 years old. The questionnaires on digital identity, digital safety, and online behaviour were adopted from previous research, and links to Google Forms were given to students using the WhatsApp application. There were 184 questionnaires used for the analysis. Data were analysed using SPSS version 27. This research seeks to answer the objectives on the association between age and time spent online and frequency of engagement online. The research analysed individuals aged 18 to 30 years and above who were actively involved in online activities. The study found that the largest group of respondents was 18 to 20 years. Chi-square tests were conducted to examine the correlation between age and frequency of online engagement. Results showed that there was no significant relationship between age and the time spent online or the frequency of online engagement. Therefore, it cannot be generalised that age group plays a significant role in determining the respondents' online activity.
International journal of academic research in business & social sciences, Dec 7, 2023
Information Communication and Technology (ICT) has become crucial to human life. Nowadays, people... more Information Communication and Technology (ICT) has become crucial to human life. Nowadays, people rely on technology to carry out their daily activities and is used extensively across the globe. Individuals can communicate, work, learn and entertain themselves more effectively. However, there were also some threats that need to be considered by individuals while surfing the internet and need to be safety. This paper aims to identify the relationship between digital intelligence competencies focusing on Digital Communication, Digital Literacy, and Digital Safety on Online Behaviour among university students. The respondents of this research were students from a public university in Terengganu, ranging from prediploma to postgraduate programs, who involved themselves in online activities. The questionnaires were adopted from previous research, and a link to Google Forms was given to students using WhatsApp application. The questionnaires are related to the digital intelligence quotient and online behaviour. There were 184 questionnaires used for the analysis. Data were analysed using SmartPLS version 3.99. Based on the findings, a significant relationship exists between digital communication, digital literacy, and digital safety in online behaviour.
The Relationship between Workplace Conflict and Job Performance: A Study of Staff in Terengganu Higher Learning Institution
The study sets out to investigate the relationship between Workplace Conflict and Job Performance... more The study sets out to investigate the relationship between Workplace Conflict and Job Performance. The study had 3 objectives firstly to identify whether there is relationship between communication and job performance. Secondly, to examine whether there is a relationship between organizational structure and job performance and finally to determine whether there is a relationship between personality factor and job performance. To achieve the set objectives, the study use convenience sampling in sample selection according amount of the nonacademic staff in UiTM Terengganu, Dungun. The study revealed that conflict in communication, organizational structure and personality affect the job performance. The study further revealed that communication is the major factor that affect conflict and job performance. The study showed a moderate positive relationship between communication and job performance. Conclusively, researchers recommend that the organization increase their level of communic...
Customer Satisfaction in the Retail Industry: The 4Ps of Marketing Mix
The success of any business entity is not mainly influenced by its employees or any internal fact... more The success of any business entity is not mainly influenced by its employees or any internal factors, but significantly determined by the level of customer satisfaction due to the products and services offered by that particular business. Fortunately, marketing mix can be used as each elements of it is designed to meet customer’s needs and satisfaction. This study was conducted to examine the relationship between marketing mix and customer satisfaction at a Hypermarket in Kuala Terengganu. Four elements of marketing mix were discussed namely price, product, place and promotion. The data was collected from set of 381 questionnaires. All the questionnaires were distributed to a Hypermarket’s customers in Kuala Terengganu. The finding reveals that there is a positive relationship between all four marketing mix elements (price, product, place and promotion) and customer satisfaction at a Hypermarket in Kuala Terengganu. Hence, in providing effective element of price, product, place and ...
E- Service Quality and Employees Satisfaction: A Study of Employees at Government Agency
Today, the rapid change of lifestyle and improvement of working style has been priority and alway... more Today, the rapid change of lifestyle and improvement of working style has been priority and always up to date such as uses of gadget, internet, social networking, machines and others. Then, to interact with all people in the business most companies most organizations are endeavouring to increase competitive advantage by using eservice quality. The purpose of this study was intended to assess the relationship between e service quality dimensions and its impact toward employee satisfaction of service quality of e-cuti at Majlis Perbandaran Temerloh, Pahang by adapting and modifying SERVQUAL model. Two objectives were studied in this research, two objectives was to study the relationship between service quality (reliability and responsiveness) with employee satisfaction. The result shows that the entire variable shows significant relationship with the employee satisfaction. The data collected from the respondents through distribution of questionnaires. This study focused on Pearson’s c...
Journal of Advanced Research in Business and Management Studies
Technology advancement accelerated the movement of papers to digital platforms, resulting in the ... more Technology advancement accelerated the movement of papers to digital platforms, resulting in the establishment of Enterprise Content Management Systems (ECM). Organisations are embracing ECM to maintain records and increase company productivity. Consequently, this research aims to determine the relationship between ease of use, ECM system content, and user satisfaction. The population of this study consists of 130 respondents. The researcher used simple random sampling technique to determine the estimated of 97 individuals as a sample size of the respondents for this research. A set of questionnaires were adopted from previous studies and distributed using email and WhatsApp application. However, only 52 questionnaires were received from therespondents. Data analysis was performed using SmartPLS version 3. Based on the findings, there was a significant association between the content of the ECM system, ease of use, and user satisfaction. In conclusion, all the hypotheses were supported
Employees’ Performance and Working Environment at a Workplace in Terengganu, Malaysia
Charting a Sustainable Future of ASEAN in Business and Social Sciences, 2020
The aim of this paper is to study employees’ performance of a private engineering company in Kema... more The aim of this paper is to study employees’ performance of a private engineering company in Kemaman, Terengganu. There are several working environment factors that may affect the employees’ performance in this study, which include working conditions, occupational safety and health, and office design and layout. Therefore, the main objective of this study is to identify the relationship between working environment and employees’ performance of the private engineering company. There are 110 employees in this organisation, and a sample of 86 respondents has been obtained for this study. The questionnaire is divided into five sections, and the data have been analysed using the Statistical Package for Social Science (SPSS). The result of the analysis indicates a positive relationship between all the factors and the employees’ performance. Thus, the working condition is the most influential working environment factor that affects the employees’ performance of the private engineering company.
Students’ acceptance of learning management systems: i-LearnV3
Journal of Fundamental and Applied Sciences, 2018
The rapid changes in technology simultaneously has upgraded the previous e-learning to more advan... more The rapid changes in technology simultaneously has upgraded the previous e-learning to more advanced software of LMS. This study was an advanced study from the previous to identify the new factors that contributed to the students’ acceptance of a new verssion of i-Learn as a medium of LMS. The study adapted the instruments to measure the students’ acceptance of LMS by investigating the factors that influence the students’ acceptance of LMS. The simple random sampling technique has been used by distributing questionnaire to students via online survey. A total of 260 completed questionnaires were used to analyze the adapted variables including new variables. As a result, there were six hypotheses were tested and all hypotheses were supported in this study. To conclude, new variables in LMS were significantly connected in this study among users of LMS. Keywords: learning management systems; e-learning; i-Learn; technology acceptance model
Knowledge Sharing in Online Community: A Review
Journal of Physics: Conference Series, 2020
Rapid advancement of technology is unstoppable, spiralling at an exponential rate with new breakt... more Rapid advancement of technology is unstoppable, spiralling at an exponential rate with new breakthrough almost everyday. In one area, social media has positively evolved into a platform for information and knowledge sharing among people whom eagerly willing and at times competing in sharing knowledge and experiences within these knowledge seeking audiences. Attractive attributes such as photo, audio and video have developed a new culture of sharing knowledge and experience into something very pleasant and satisfying. Therefore, the purpose of this paper is to review previous research papers related to knowledge sharing in virtual communities. Seven research papers were selected to be reviewed based on its elements, methods and findings used by these researchers. There were several outcome differences that can be deduced from these papers. Most of the papers focus on attitudes, knowledge sharing, technologies intention to use, community participation, satisfaction level, identificati...
A Study of Organizational Culture and Employee Motivation in Private Sector Company
Organizational culture is an elementary part of what integrates the members of a group. In other ... more Organizational culture is an elementary part of what integrates the members of a group. In other words, employees must be given a chance to participate and involved in the organization and this will create a positive motivation within the organization. The management has to believe that their employees are capable of decision making and controlling the situation. Thus, employees need to understand an organizational culture as this will contribute to identify and the success of the organization. This study aims to investigate the relationship between organizational culture and employee motivation among selected employee at a private sector agency categorized as an automotive company located in Selangor. A total of 260 respondents were selected for this study. The organizational culture can be categorized into 2 main types which are bureaucratic and supportive culture. The analysis shows that these 2 types of culture have strong correlation with the dependent variable, namely employee...
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Papers by HANI SAKINA MOHAMAD YUSOF