Engineering, Technology & Applied Science Research, 2020
Interruptions are unexpected breaks that introduce new tasks on top of ongoing activities. In wor... more Interruptions are unexpected breaks that introduce new tasks on top of ongoing activities. In work environments, interruptions occur when operators and decision-makers have to deal simultaneously with several stimuli and information sources and have to make decisions so as to maintain the flow of activities at a satisfactory level of performance or quality of service. The causes and effects of interruptions and their subsequent management strategies in workplace environments have been researched in the past, however, only a few review articles are available to report on current advances in this area, to analyze contributions, and to highlight open research directions. This paper offers an up-to-date review and a framework for interruptions and interruption management strategies. The current approaches to identify, report, and manage interruptions in a variety of workplace environments are reviewed and a description of environmental characteristics that favor the occurrence of interr...
Engineering, Technology & Applied Science Research, 2020
Interruptions are unexpected breaks that introduce new tasks on top of ongoing activities. In wor... more Interruptions are unexpected breaks that introduce new tasks on top of ongoing activities. In work environments, interruptions occur when operators and decision-makers have to deal simultaneously with several stimuli and information sources and have to make decisions so as to maintain the flow of activities at a satisfactory level of performance or quality of service. The causes and effects of interruptions and their subsequent management strategies in workplace environments have been researched in the past, however, only a few review articles are available to report on current advances in this area, to analyze contributions, and to highlight open research directions. This paper offers an up-to-date review and a framework for interruptions and interruption management strategies. The current approaches to identify, report, and manage interruptions in a variety of workplace environments are reviewed and a description of environmental characteristics that favor the occurrence of interr...
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Papers by M Alkahtani