Changes in lifestyle and a growing awareness of the importance of health and quality of life are ... more Changes in lifestyle and a growing awareness of the importance of health and quality of life are leading to a growing interest in health tourism in general and spa tourism in particular. For this reason, spa tourist motivations are changing and expanding, going from uni-motivational behaviours (cure an ailment or disease) to other that are clearly multimotivational (rest, relaxation, visit to cultural and natural destinations, enjoyment of food, etc.). The aim of this paper is to confirm the existence of a multi-motivational behaviour pattern in spa tourism as well as to quantify the percentage of the current demand showing this pattern. To do this, with the help of a discriminant analysis used to quantify the probability of the existence of several specific reasons for the practice of thermalism (search for rewarding emotions and feelings; improvement of health; relax; and improvement of physical condition), a segmentation of the demand of spa services in Extremadura (Spain) has be...
El objetivo del trabajo presentado es mostrar desde un punto de vista práctico el proceso de plan... more El objetivo del trabajo presentado es mostrar desde un punto de vista práctico el proceso de planificación turística llevado a cabo sobre un territorio. Esta planificación procuró el desarrollo turístico sostenible de las comarcas bañadas por el embalse extremeño de La Serena. ...
International Journal of Contemporary Hospitality Management
Purpose The purpose of this study is to address one of the main issues in Russia’s efforts to enh... more Purpose The purpose of this study is to address one of the main issues in Russia’s efforts to enhance tourism competitiveness: to educate a qualified workforce at the university level. Design/methodology/approach A survey of tourism professionals was conducted to assess importance and performance toward a set of hospitality- and tourism management-related skills and competences. An importance-performance analysis was performed to identify relative strengths and weaknesses. Findings Russian professionals need improved competences with respect to sustainable management, marketing and research skills. Research limitations/implications The study is limited to surveying professionals in the western part of Russia (St Petersburg, Moscow, Krasnodar and Sochi). Nevertheless, its implications for curriculum reform and development should be considered in the whole country. Practical implications The study identifies specific areas for Russian universities to address and focus on in their curriculum reform and development efforts. Social implications Better education at universities enhances students’ employability at the time that supports tourism firms to perform better. Both together help to boost tourism destination competitiveness and sustainability, favoring progress and socio-economic development. Originality/value Few studies have addressed human resource development in Russia. This study investigates the need for developing skills and competences in hospitality and tourism in Russia. This country has a significant potential for tourism development. Other countries with a developing tourism sector should benefit from the results of this study.
The purpose of this article is to analyze tourism destination competitiveness (TDC) from a demand... more The purpose of this article is to analyze tourism destination competitiveness (TDC) from a demand point of view, evaluating the relevance of different TDC determinants and trying to provide an explanation about how these determinants affect tourists' choices. Specifically, this article proposes a structural equation model for TDC, based on theoretical TDC models. Secondly, the model is tested using a sample of tourists who visited the Spanish region of Andalucía in 2010. After fitting the model, an alternative model is proposed, offering a superior explanation about how destination attributes influence TDC in terms of tourists' duration of the stay, expenditure at the destination level, or the degree to which the destination matches their prior expectations. The main contribution of this article is that the determinants of TDC are evaluated from a demand point of view (tourists' perceptions of the attributes that define the tourism destination value proposition) instead ...
This chapter first describes what is and what constitutes a memorable experience and addresses af... more This chapter first describes what is and what constitutes a memorable experience and addresses afterwards the issue of how to engage tourists to collaborate in the co-creation of such experiences. The chapter considers involvement in tourist experiences as a mediator and moderator variable in value co-creation. In particular, after defining the involvement construct, discussing its measurement, and presenting the different research methodologies that have been used to investigate it, the chapter discusses the main implications and consequences of tourists' involvement in the delivery of tourism experiences. Strategies that could be adopted in order to encourage tourists' engagement with the tourism firms and destinations are provided at the end of the chapter. Together with these managerial and marketing implications for tourism managers, future lines of research that may be identified from gaps identified in the literature are also discussed.
On the basis of the idea that an understanding of tourists’ perceptions and preferences will enab... more On the basis of the idea that an understanding of tourists’ perceptions and preferences will enable destination managers to design actions that are coherent with potential visitors’ expectations, this study aims to analyze the destination image perceived by visitors of Andalusia and its provinces over the past decade. A slightly modified Bray–Curtis dissimilarity index is calculated in order to synthesize in a single value the evolution of these destinations’ image during that period. The values obtained enable the identification of those provinces whose image has the strongest influence on the overall destination image of Andalusia. An examination is then made of which of the four major competitiveness components proposed by the Calgary Model explain the better or poorer quality of those destination images. Electre II methods are also applied to obtain a ranking of the provinces according to their level of attractiveness, as perceived by tourists.
Resumen En ??ste trabajo se presenta el proceso de dise??o de productos tur??sticos a partir de l... more Resumen En ??ste trabajo se presenta el proceso de dise??o de productos tur??sticos a partir de los recursos disponibles en una comarca extreme??a. Se trata de la comarca de Olivenza sita en la frontera Espa??a-Portugal y caracterizada por disponer de varios cientos de ...
Localización: Modelos de generación de distribuciones: propiedades y aplicaciones/coord. por Fede... more Localización: Modelos de generación de distribuciones: propiedades y aplicaciones/coord. por Federico Palacios González, Rafael Herrerías Pleguezuelo Árbol académico, José Callejón Céspedes Árbol académico, 2002, ISBN 84-338-2878-9, págs. 165-181
Russia is one of the fastest growing tourism market s (+8% growth in 2011) with many resources th... more Russia is one of the fastest growing tourism market s (+8% growth in 2011) with many resources that are yet untapped. Th is paper presents NETOUR, a project of European and Russian universit i s hat aims at boosting Russia’s competitiveness as a tourism dest ination. The purpose of this project, funded by the European Commission through a TEMPUS grant, is to propose a model for cooperation betwee n universities and the main stakeholders in the tourism sector, in order t o favour its sustainable development. Following a situation analysis of tour ism in Russia, both from a supply and demand side, the researchers cond uct an analysis of the gaps that exist between what Russian universiti s propose in tourism management education and what tourism professionals expect from higher education training and the competences they need to succeed. The results lead to university curriculum revisions on the one hand, and continuing education proposals on the other hand. T he pillars that support ...
International Journal of Contemporary Hospitality Management
Purpose The purpose of this study is to address one of the main issues in Russia’s efforts to enh... more Purpose The purpose of this study is to address one of the main issues in Russia’s efforts to enhance tourism competitiveness: to educate a qualified workforce at the university level. Design/methodology/approach A survey of tourism professionals was conducted to assess importance and performance toward a set of hospitality- and tourism management-related skills and competences. An importance-performance analysis was performed to identify relative strengths and weaknesses. Findings Russian professionals need improved competences with respect to sustainable management, marketing and research skills. Research limitations/implications The study is limited to surveying professionals in the western part of Russia (St Petersburg, Moscow, Krasnodar and Sochi). Nevertheless, its implications for curriculum reform and development should be considered in the whole country. Practical implications The study identifies specific areas for Russian universities to address and focus on in their curriculum reform and development efforts. Social implications Better education at universities enhances students’ employability at the time that supports tourism firms to perform better. Both together help to boost tourism destination competitiveness and sustainability, favoring progress and socio-economic development. Originality/value Few studies have addressed human resource development in Russia. This study investigates the need for developing skills and competences in hospitality and tourism in Russia. This country has a significant potential for tourism development. Other countries with a developing tourism sector should benefit from the results of this study.
Changes in lifestyle and a growing awareness of the importance of health and quality of life are ... more Changes in lifestyle and a growing awareness of the importance of health and quality of life are leading to a growing interest in health tourism in general and spa tourism in particular. For this reason, spa tourist motivations are changing and expanding, going from uni-motivational behaviours (cure an ailment or disease) to other that are clearly multimotivational (rest, relaxation, visit to cultural and natural destinations, enjoyment of food, etc.). The aim of this paper is to confirm the existence of a multi-motivational behaviour pattern in spa tourism as well as to quantify the percentage of the current demand showing this pattern. To do this, with the help of a discriminant analysis used to quantify the probability of the existence of several specific reasons for the practice of thermalism (search for rewarding emotions and feelings; improvement of health; relax; and improvement of physical condition), a segmentation of the demand of spa services in Extremadura (Spain) has be...
El objetivo del trabajo presentado es mostrar desde un punto de vista práctico el proceso de plan... more El objetivo del trabajo presentado es mostrar desde un punto de vista práctico el proceso de planificación turística llevado a cabo sobre un territorio. Esta planificación procuró el desarrollo turístico sostenible de las comarcas bañadas por el embalse extremeño de La Serena. ...
International Journal of Contemporary Hospitality Management
Purpose The purpose of this study is to address one of the main issues in Russia’s efforts to enh... more Purpose The purpose of this study is to address one of the main issues in Russia’s efforts to enhance tourism competitiveness: to educate a qualified workforce at the university level. Design/methodology/approach A survey of tourism professionals was conducted to assess importance and performance toward a set of hospitality- and tourism management-related skills and competences. An importance-performance analysis was performed to identify relative strengths and weaknesses. Findings Russian professionals need improved competences with respect to sustainable management, marketing and research skills. Research limitations/implications The study is limited to surveying professionals in the western part of Russia (St Petersburg, Moscow, Krasnodar and Sochi). Nevertheless, its implications for curriculum reform and development should be considered in the whole country. Practical implications The study identifies specific areas for Russian universities to address and focus on in their curriculum reform and development efforts. Social implications Better education at universities enhances students’ employability at the time that supports tourism firms to perform better. Both together help to boost tourism destination competitiveness and sustainability, favoring progress and socio-economic development. Originality/value Few studies have addressed human resource development in Russia. This study investigates the need for developing skills and competences in hospitality and tourism in Russia. This country has a significant potential for tourism development. Other countries with a developing tourism sector should benefit from the results of this study.
The purpose of this article is to analyze tourism destination competitiveness (TDC) from a demand... more The purpose of this article is to analyze tourism destination competitiveness (TDC) from a demand point of view, evaluating the relevance of different TDC determinants and trying to provide an explanation about how these determinants affect tourists' choices. Specifically, this article proposes a structural equation model for TDC, based on theoretical TDC models. Secondly, the model is tested using a sample of tourists who visited the Spanish region of Andalucía in 2010. After fitting the model, an alternative model is proposed, offering a superior explanation about how destination attributes influence TDC in terms of tourists' duration of the stay, expenditure at the destination level, or the degree to which the destination matches their prior expectations. The main contribution of this article is that the determinants of TDC are evaluated from a demand point of view (tourists' perceptions of the attributes that define the tourism destination value proposition) instead ...
This chapter first describes what is and what constitutes a memorable experience and addresses af... more This chapter first describes what is and what constitutes a memorable experience and addresses afterwards the issue of how to engage tourists to collaborate in the co-creation of such experiences. The chapter considers involvement in tourist experiences as a mediator and moderator variable in value co-creation. In particular, after defining the involvement construct, discussing its measurement, and presenting the different research methodologies that have been used to investigate it, the chapter discusses the main implications and consequences of tourists' involvement in the delivery of tourism experiences. Strategies that could be adopted in order to encourage tourists' engagement with the tourism firms and destinations are provided at the end of the chapter. Together with these managerial and marketing implications for tourism managers, future lines of research that may be identified from gaps identified in the literature are also discussed.
On the basis of the idea that an understanding of tourists’ perceptions and preferences will enab... more On the basis of the idea that an understanding of tourists’ perceptions and preferences will enable destination managers to design actions that are coherent with potential visitors’ expectations, this study aims to analyze the destination image perceived by visitors of Andalusia and its provinces over the past decade. A slightly modified Bray–Curtis dissimilarity index is calculated in order to synthesize in a single value the evolution of these destinations’ image during that period. The values obtained enable the identification of those provinces whose image has the strongest influence on the overall destination image of Andalusia. An examination is then made of which of the four major competitiveness components proposed by the Calgary Model explain the better or poorer quality of those destination images. Electre II methods are also applied to obtain a ranking of the provinces according to their level of attractiveness, as perceived by tourists.
Resumen En ??ste trabajo se presenta el proceso de dise??o de productos tur??sticos a partir de l... more Resumen En ??ste trabajo se presenta el proceso de dise??o de productos tur??sticos a partir de los recursos disponibles en una comarca extreme??a. Se trata de la comarca de Olivenza sita en la frontera Espa??a-Portugal y caracterizada por disponer de varios cientos de ...
Localización: Modelos de generación de distribuciones: propiedades y aplicaciones/coord. por Fede... more Localización: Modelos de generación de distribuciones: propiedades y aplicaciones/coord. por Federico Palacios González, Rafael Herrerías Pleguezuelo Árbol académico, José Callejón Céspedes Árbol académico, 2002, ISBN 84-338-2878-9, págs. 165-181
Russia is one of the fastest growing tourism market s (+8% growth in 2011) with many resources th... more Russia is one of the fastest growing tourism market s (+8% growth in 2011) with many resources that are yet untapped. Th is paper presents NETOUR, a project of European and Russian universit i s hat aims at boosting Russia’s competitiveness as a tourism dest ination. The purpose of this project, funded by the European Commission through a TEMPUS grant, is to propose a model for cooperation betwee n universities and the main stakeholders in the tourism sector, in order t o favour its sustainable development. Following a situation analysis of tour ism in Russia, both from a supply and demand side, the researchers cond uct an analysis of the gaps that exist between what Russian universiti s propose in tourism management education and what tourism professionals expect from higher education training and the competences they need to succeed. The results lead to university curriculum revisions on the one hand, and continuing education proposals on the other hand. T he pillars that support ...
International Journal of Contemporary Hospitality Management
Purpose The purpose of this study is to address one of the main issues in Russia’s efforts to enh... more Purpose The purpose of this study is to address one of the main issues in Russia’s efforts to enhance tourism competitiveness: to educate a qualified workforce at the university level. Design/methodology/approach A survey of tourism professionals was conducted to assess importance and performance toward a set of hospitality- and tourism management-related skills and competences. An importance-performance analysis was performed to identify relative strengths and weaknesses. Findings Russian professionals need improved competences with respect to sustainable management, marketing and research skills. Research limitations/implications The study is limited to surveying professionals in the western part of Russia (St Petersburg, Moscow, Krasnodar and Sochi). Nevertheless, its implications for curriculum reform and development should be considered in the whole country. Practical implications The study identifies specific areas for Russian universities to address and focus on in their curriculum reform and development efforts. Social implications Better education at universities enhances students’ employability at the time that supports tourism firms to perform better. Both together help to boost tourism destination competitiveness and sustainability, favoring progress and socio-economic development. Originality/value Few studies have addressed human resource development in Russia. This study investigates the need for developing skills and competences in hospitality and tourism in Russia. This country has a significant potential for tourism development. Other countries with a developing tourism sector should benefit from the results of this study.
Capítulo 1: La competitividad turística de España, se ve amenazada por el COVID-19. Análisis de l... more Capítulo 1: La competitividad turística de España, se ve amenazada por el COVID-19. Análisis de la situación actual, perspectivas de futuro y estrategias (por subsectores y tanto para el ámbito público como privado)
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